Hoteller i Aibonito

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

«The iron was not working and not hot water.»

«Todo muy bien »

«Poot and parking is not safe.»

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so ...

«This is not a hotel. It is a bedroom with a common space. There is no security, no security door latch locks in the room, floors lack cleanliness and they dont even put fitted sheets, you sleep on top of mattress cover, which is stained with yello marks. We left 15 min. After arrival and asked for refund. Property never answered and there is nobody on the property to contact. Mis lesding information all the way. »

«La propiedad requiere mantenimiento ya que la cerradura de la puerta no servia en una de las habitaciones y en la otra era muy dificil manejarla. No tiene ascensores y hay que subir 3 pisos por escaleras (fatal). Deberian indicar que no tiene ascensor, ya que no se advierte en la plataforma. No habia agua caliente. »

«Falta de iluminación, la lámpara de mesa deslumbrante. No había iluminación en la cocinita. Todo lo demás muy bueno.»

«Todo excelente »

«Lugar acogedor y el personal muy atento.»

«Staff was good and the room was cleaned. It was at times extremely cold with no extra blankets available, so just turn off the air conditioner and you will be alright, at least that worked for me. The TV was not working and the WIFI, at least during my stay, was terrible, but I was prepared and I was able to keep me entertain myself with my cell phone and some downloaded program in my IPad. During 2nd night (2 night stay) my door was knock twice, when I responded on both instances the staff ...

«Lugar centrico. Tiene estacionamiento Importante para nosotros . La persona encargada muy accesible. Volvería a alquilarlo . »

«Fabuloso »

«Unforgettable experience! the staff was amazing and the views were awesome. »