Hoteller i Aibonito

«The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.»

«The iron was not working and not hot water.»

«Todo muy bien »

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«Poot and parking is not safe.»

«Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so ...

«This is not a hotel. It is a bedroom with a common space. There is no security, no security door latch locks in the room, floors lack cleanliness and they dont even put fitted sheets, you sleep on top of mattress cover, which is stained with yello marks. We left 15 min. After arrival and asked for refund. Property never answered and there is nobody on the property to contact. Mis lesding information all the way. »

«We did not see any nasty dogs there so that is a good thing»

«One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. »

«Air construction ok»

« . »

«Mi primera vez y fue Súper. Volvemos!»

«From the beginning to the end was perfect. Super clean room. Love it. Easy to find the hotel. Great location. We are going back for sure. »

«We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most ...

«La estadía fue buena, pues solo nos hospedamos por 1 noche ya que queríamos usar los (2) jet ski en el área. La habitación estaba limpia al igual su baño, tiene neverita y aire acondicionado. Cuentan con estacionamiento y rampa. Tuvimos que pagar adicional el uso de la rampa para los jet ski y cobran $30 por cada jet ski; no por reserva. El costo fue algo alto ya que la rampa no cuenta con buenas instalaciones. El personal fue amable pero deberían adiestrar más a sus empleadas sobre todo en ...

«The hotel is centrally located. Its a little outdated but functional for a weekend getaway. »

«Good place to crash»