Hoteller nær Pierremont Mall Shopping Center

«All was good EXCEPT - we called the front desk twice to get extra toilet paper and were put on hold 10_ minutes before getting hung up on and then 20+ minutes before we gave up. ANSWER THE DAMN PHONE!!!»

«Tout était parfait»

«Just WOW! This was like staying at you eccentric, generous, Bohemian uncle’s place - cool art and artifacts EVERYWHERE, snacks and drink offerings available 24 hours/day, and well appointed, clean, and comfortable “guest” room! The night we came in, I was lucky enough to actually meet Chef “Uncle” John Cariere, the proprietor. He was very welcoming and accommodating and invited us to the complimentary breakfast. We could smell it the next morning, but were just too comfortable to get out of the ...

«Internet was spotty at best. Restaurants closed both nights there (T/W). Yet very clean and spacious room and nice staff.»

«We were on the 21st floor and the hot water in the shower and sink never got hot. We stay here all the time and have never encountered a hot water issue. Called the front desk and they said maintenance would look at it. The next morning same thing. Ran the shower and sink for over 20 minutes and the water never got over 94-95 degrees at best. Not sure what the problem was but it definitely was not fixed. We have been on floors 12 through 20 before and this never has occurred.»

«It would be nice if y’all brought back the buffets»

«Staff were so friendly and breakfast was delicious!»

«The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking ...

«Yes»

«This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from ...

«This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate.»

«Friendly helpful staff. Convenient location if you are attending the mudbug madness festival.»

«Unfortunately, the shops on the boardwalk has closed, so not many shops around, but it was a nice stay overall.»

«I am writing to formally express my disappointment regarding my recent stay at your property. First, the room was not tidy upon arrival. In addition, my spouse and I made every effort to avoid using the bed throughout the night due to the condition of the room. There were also no towels available for bathing, and no face cloths were provided anywhere in the room. Furthermore, breakfast was advertised for both days of our stay; however, no breakfast was available at all. This was extremely ...

«This hotel lacks corporate investment. The rooms are clean, but amenities are scarce. There is just one fast food restaurant in this casino and Cattleman restaurant is open for 4 hours day and no room service or breakfast on site. You have to pray for door dash. The Louisiana Board walk is Zombie movie set. I was so disappointed. Food was aweful. I went to KFC and went back Texas.»

«Not worth nightly rate ,almost no parking. Hotel is outdated, hallways and carpet have bad smell , restrooms are very small.»

«i»

«A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed.»