Hoteller nær Mall St. Vincent

«The breakfast was good.»

«Clean room, convenient»

«Rude employees everywhere in the hotel and casino »

«Super spacious suites / lovely! Comfortable bed - great shower! Would stay again and recommend to all going up Shreveport»

«The location is good and we have stayed at this property several times when visiting Shreveport. Unfortunately, we will not be staying at this property anymore. The water pressure is terrible (like non-existence from the sink), the bed was uncomfortable, and the air conditioner was loud.»

«They let us leave our car there while we were on vacation. We actually walked on sidewalk to the hotel when we returned from the airport. Rooms are very nice with new paint and bathrooms. The breakfast is top quality and staff are friendly.»

«The staff was very nice and friendly, the room was very clean and the walk in shower was great.Lots of parking and the breakfast was excellent.»

«Cheap- and convenient»

«Hot tub was fine however there was construction all along the front of the hotel, there was no Wi-Fi, had to go to the casino side if I wanted to use Wi-Fi the night desk ladies attitude could be a little bit better she could be a little nicer and a little more helpful but the daytime staff was awesome I mean very enthusiastic very nice and love them. In spite of the lack of Wi-Fi it was a nice stay overall, though I am still waiting for my deposit to be returned. »

«The facilities at first appeared maintained until further inspection - The room was actually filthy as it relates to the floors (felt grimy and the stone in the bathroom areas were stained as well), the shower tub combo had broken handles and it looked as though they had been spray painted and the paint was chipping. Then there was the bedding. The bedding had stains on sheets and bedspreads and blankets. The towels did not smell good and there was hair on the new towels - Not my hair or any of ...

«Nasty floor and shower in bathroom»

«I was ready to leave. The air conditioner didnt work. Our room stayed around 75 the whole night. I wet rags and put all over me. To top it off... the suite i booked for my family wasnt held. So my kids were down the hall from me. So on top of a hot miserable night i couldn't sleep due to worrying about my minor kids. I will never visit another one of these properties. »

«Check in took a little while due to lines and only 2 people at the front desk. Got to room and it was freezing so we turned the heat on before leaving for a few hours. Got back and room was even colder. Called front desk and they offered to send maintenance. Declined offer and asked for extra blankets. Got those quickly and I was able to get the heat working. Took a bath and thankfully didn’t use the bath slip mat as it had hair on it from a previous guest. Right before bed I took my sandals off ...

«Staff was very friendly. I switched hotels from another due to issues with elevator. I have stayed at a residence inn previously and was pleased. Area around is not the best but I looked at several other places and it’s all about the same. This place is fenced in. Room was great. Perfect, except for being right over pool and people wanted to play music till late. Front desk did respond and had them turn down. I liked it enough to book it again this weekend as rates were better and it’s close to ...

«It was a really good room and location for the price well worth it»

«The check-in staff was very kind, everything else was disappointing. All towels had holes in them, the furniture was mixed matched. All the "fixed" places on the walls wete very obvious. Definitely needs to be updated.»

«The staff was warm and friendly, and bent over backwards to make our stay comfortable.»