Hoteller i Padilla

«Excelente »

«Outstanding, clean staff was great. I abandoned the other hotel I was in to come to the H.. I don’t even know What I was thinking.»

«Everything was clean and beautiful »

«The place was completely unkept. I reserved a room with 2 double beds and of course the AC was broke, so they gave me a room with a King bed and a crappy 5 ft. Fouton. Drunks in the hallway yelling and playing loud music until 2 am. Told the kid at the front desk and turns out they were buddies, he did nothing. If I could give a negative star I would. Stay away from this dump.»

«Emplacement magnifique. Service typique Ritz. »

«Special place. »

«We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most ...

«One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. »

«No shampoo, conditioner or body wash in the shower. Property needs rejuvenated. »

«Hard to find on maps. Uber driver struggled to locate it.»

«Property was clean and nice »

«El aire acondicionado estaba perfectamente bien y el estacionamiento justamente al frente del Airbnb que está excelente.»

«Clean and new. Not much for amenities »

«In central location. We stayed in the suite #7 which was basic and subpar at best. No hot water when showering, plumbing was old and the toilet was not secure to the ground. There was a rainfall overnight and through the morning and water leaked into the unit through the floor that got clothing, suitcases and shoes wet. The amenities in the central lobby/kitchen is ok but no dishwashing liquid to wash cups that we wanted to use, and the free coffee is a tiny machine that all units share. Only ...

«Room smelled musty. We asked to extend our stay for one night and Carlos at the front desk was able to accomodate us and extended us one day. On the morning we were originally supposed to check out, the cleaning lady knocked on the door and said we needed to get out of the room because we were checking out. She was rather rude about it. I went to the front desk to verify we were extended for one day and they told us we needed to move to a different room. That was not told to us on the day I ...

«The location is good. However, we were disappointed in several things. The floor was filthy. The coffee pot did not work. The kitchen had only a few things. There was no soap, shampoo, and conditioner. We had to go and purchase these. The furniture was dirty, some even had stains. The one good thing, the bed was comfy and the sheets were clean. »

«Mouldy smell in room. They brought a dehumidifier, helped a little bit, but stil smelled bad everytime I entered the room. Pool area on the small side, but clean. Housekeeping ok. »

«very clean, great location, awesome pool»

«Great location and beautiful hotel. Service a little slow in the restaurant, but food quality was great. Room was clean and very comfortable. »