Hoteller nær Osmanli-moskeen

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"5 star hotel "

"Very nice"

"My second year in Swissotel, and not the last ☺️"

"Had city view room. Mold in shower. Couldnt shower there. Poor cleaning. Staff rude and unattentive. The rooms are not as big as advertized. The rooms are not more than max 50-60 sq.m even though it was advertized to be almost 70-80.. Pillows hard as rock.but luckily there is ikea and big mall so we just bought new pillows. When i asked staff why they say the rooms are bigger on the advertizement they just shrugged the shoulders. And yeah, the duvet covers were top short so the duvet was sticking out from the covers all the time..the duvets were not washed, only the covers.. "

"We were given a free upgrade on arrival due to the off-season, which was a nice gesture and appreciated. Unfortunately, the upgraded room was in terrible condition. Despite having a nice view, it was extremely dirty: the bed and pillows were full of stains, the bathroom had mold everywhere, the floors looked disgusting, and we even found footprints on what were supposed to be fresh towels. It was simply unlivable. Thankfully, we were able to move back to our original (smaller) room, which was cleaner, but the floors there were still dirty, though less so than in the upgraded room. Please check the photos I’ve attached. On the positive side, the location is good, the building itself is nice, the gym is very large, and the spa was also enjoyable. Based on my experience, I would rate this hotel a maximum of 3.5 stars. Without the location, the beautiful building, the gym, and the spa, it would honestly be closer to 3 stars. Definitely not the 5 stars as advertised. "

"We had a wonderful family stay thanks to Ali . He helped us with everything and was duch a lovely guy."