2/10 – Forferdelig
Hollie K.
1. mai 2026
1 StarOur experience at this property was deeply disappointing from start to finish. The villa did not match the listing images, furniture was missing, the sofa was broken, the pool table and air hockey table were both unusable and mold was present inside the property.We arrived to a dirty villa with no basic kitchen essentials provided. The kitchen hot water broke on two separate occasions. We were without hot water throughout the entire property for over 48 hours, with 16 calls to the emergency line going unanswered. The pool was not cleaned and the heating was broken for four days leaving us unable to use it at all.During our stay a guest received an electric shock from the toaster upon switching it on. The oven mesh was burning during use. We did not feel the appliances were safe or adequately maintained.We made six calls to the maintenance line and had four call-out visits throughout our stay. Our concerns were repeatedly dismissed by the management company and our formal complaint was not resolved to any satisfactory outcome.We have full photographic evidence, videos and a complete email trail documenting our experience. This did not feel like the luxury villa we had booked and paid for.
Hollie K.
Bodde her 15 netter i april 2026






















