Hoteller i Oldbury

«Fialed to arrive due to other cicumstances»

«Above and beyond staff!»

«Everything was good»

«Room a little hot, difficult to sleep but it was more than made up for by the great staff, excellent breakfast and great views from the beer garden»

«Air conditioning broke during night setting off an alarm which woke me up spoiling my nights sleep, which was reason for coming the day before my conference. Once i worked out what it wasand rang receptionstaff came and switched off air con unit. However, this meant room became uncomfortably warm. Disappointing given the price paid. Fely a partial refund should have been offered.it wasnt. Fish and chips nice in restaurant. However, hot breakfast items were not warm which was unfortunate.. »

«The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean.»

«Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn ...

«Check in and check out did take a lot of time. Reserved 50 pound on my card, I try to avoid hotels that do that. On a journey I can stay on many hotels and will then end up with a lot reserved if everyone used this practise. Tried to call room service to order, but in one hour no one answered so I went out for food.»

«Great location to where I needed to be. Cadburys world is 3 mins away and the hotel restaurant serves really nice food and roast on Sunday. »

«Most impressed by: The Staff, they were lovely. Breakfast was delicious. Entertainment, Colin Mills was outstanding. The bedroom was bright, airy, clean and nicely laundered. Not so good: Lift didn't go to top floor where we stayed so we had lots to carry, which was quite difficult for our party. Bathroom was not as clean as it could have been. »

«Familje 2 voksene og to barn.ekstra sengene til barna var veldig dårlig. Barna sov nesten ikke. Vekdig tynn madrasser.kjwnte jærnet gjennom madrassen.»

«👍👍👍»

«Koselig engelsk småbyhotel med god mat,samt veldig rimelig . Meget hyggelig betjening. Bare 5 min unna the NEC, messeområdet ved flyplassen i Birmingham.»