Hoteller i Northwest Chicago

«The room was clean, the staff was helpful, the fitness center was pretty good for a hotel. Outdoor signage when driving up to the hotel for the first time needs to be improved. There are only temporary banners by the road currently, not a percent sign.»

«Amazing stay»

«Very clean. Nice staff. Amenities were nice. Would recommend. Family of 4 traveling.»

«Estaba todo super bueno. Camas limpias cuarto espacioso lo único aunque estaba bueno fue el desayuno deben varias un poquito pq me quede una semana y desayunar lo mismo deben varias un poco por día.»

«very nice»

«I had a 2 night stay at this location. The check in clerk was not very welcoming but seemed a bit like he could have been having a bad day. The room was not cleaned my second day there. I was not in the room all day nor did I have a do not disturb sign out. There was no reason for the cleaning staff not to clean my room. It wasn’t until late afternoon that I asked the front counter for new towels and informed them that my room has not been cleaned that they contacted their cleaning crew to ...

«it was ok for one night, but would not stay again. The shower looked not well-cleaned and they put all guests together in one area which made good sleep not really possible.»

«They had construction going and wouldnt let us sleep since 7am we drove 16hrs and didnt get much rest bc of construction noise its understable but even Sunday morning they had noise & music .»

«Stayed on the property for about a week. When I got to the room the refrigerator deiced itself, causing water all over the floor. The individual room entry doors are horrible. They slam which causes the walls to vibrate. My rooms wall vibration is so bad that my room had a stress fracture in the drywall that went from the wall through the ceiling to the other wall. During the night, especially on the weekend, when people were up late around midnight, they would enter and exit the door would ...

«Hotel is very new, rooms are really clean, love the LVF instead of carpet in the rooms, beautiful walk-in showers, and charging stations on the night stand. Staff was friendly and helpful.»

«Amazing»

«We have had rooms with a hot tub before BUT THE FIREPLACE was a wonderful addition. We thoroughly enjoyed ourselves. And breakfast was a great surprise! We loved the additions to the traditional American offerings.»

«2nd will definitely come back»

«Nice»

«Convenient to the mall.»

«Our pullout couch was duct taped. When we opened it, there was a moldy pee stain among other stains all over the mattress. Just disgusting.»