Hoteller i Northwest Chicago

«Won't be back..not clean loud people ..staff never available when you need them..rather rude at your check in also.»

«I like that there was free breakfast and parking at the facility. The staff was welcoming!»

«Room not cleaned very well. Beds were not changed when room cleaned. Trash only emptied in bathroom. When checked in late at night worker not friendly, never mentioned me being IHG member. Only told us where elevator was»

«I would definitely recommend this place. It is very convenient and strategically located if you are doing business in the area but still need easy access to downtown. It is quiet, safe, and the staff is friendly and extremely helpful. The only inconvenience was that the elevator was under maintenance during our stay, so at times we had to wait longer than expected.»

«Everything»

«Hotel was Clean staff was friendly. Only bad thing was there are only 2 elevators and 1 of them was down all weekend and cleaning staff had to use the working elevator as well as guests and that elevator was stuck on the nineth floor for a number of hours.»

«Helt greit hotell da vi var på gjennomreise og ble en natt.. var rent og hyggelig folk som jobbet.»

«Very pleased with my stay clean room continental breakfast!»

«Was a good stay, no problems.»

«The staff was very kind. The room doesn’t have carpet however there was a lot of hair on the floor and in the tub. I think it’s great they have an area for people to hangout and bbq. However we were there on business and needed to rest… doesn’t make sense to have that outside of someone’s room. Again, really appreciate the staff being so kind.»

«The room need to be up to date also bathroom shower had little hot water»

«Hair found on both towels and bed sheets raises concerns about hygiene.»

«Great stay»

«Hot tub was broken Pool area was pretty gross there was lots of hair in the pool and around the pool area. You would literally catch hair in your hands when swimming and step on it when going back to your seat or when getting a towel. The breakfast was overpriced, the front desk staff wasn’t very helpful. When I checked in she gave me my room number and key and that was it. Did not explain amenities, did not explain breakfast, did not explain where anything including the elevator was located. ...

«The property it self is truly nice. Plenty of safe parking within the hotel. Unless you are a member, you will not receive complementary waters in your room. »