Hoteller nær Grand Victoria Casino

«breakfast - go out»

«Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price.»

«Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. »

«We stayed here for 2 weeks while working in the area. I was a bit nervous to stay somewhere with no front desk for an extended period of time but so glad we took the risk. The suites are tastefully decorated and very clean. Parking could not be more convenient and there’s lots of good local restaurants nearby. The views are fantastic no matter which suite (river view or gorgeous downtown city view.) Plenty of high-end linens were available. You’ll definitely want to bring the bed and pillows ...

«The check in staff was very helpful »

«Helpful and accommodating with our service dogs. No parking for pickup and trailer.»

«This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be?  ...

«Room was dirty, sheets were not clean, pillows had other peoples hair on them. The room smelled of smoke even though its smoke free. I also never got my $100 refundable deposit back. The staff is unfriendly and not helpful. »

«Everything was to my liking, I even thanked the Front desk Manager »

«The policy to pay $15 per day to park your car in oversized parking lot in the middle of some vast emptiness seems like an extortion. You can't walk to the hotel so you have no choice but to drive. I pay less money to park in the city. This event has caused me too reconsider booking with Marriott again. The sliding closet door fell off the rail and there was a little mold on the shower curtain.»

«Helt ok, men litt mange personlige oplysninger for å komme inn på internet,og lystette gardiner som ikke rakk ned til gulvet. Ergo: lys våken kl.altfor tidlig. Frokosten var helt ok, men sparsommelig med papptallerker og plastbestikk til den prisen. Deilig med basseng. »

«Location is perfect! Close to many restaurants and activities. Room was clean and overall very quiet. »

«The facility does NOT have an elevator so if you’re on the second floor I hope you packed light. My room was located at the rear of the hotel. Took five minutes to walk through the building with luggage to get to the room. The front staff, who acted as I was an inconvenience when I was checking in, could have told me that if I drove my car to the back that there was an entrance which was closer to my room. Outside was poorly lit where cars were parked. The rooms had a musty smell to them which ...

«3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026»

«There was absolutely no staff working the front desk. Check-in was via a kiosk computer screen and the person was difficult to understand; however, she was very nice. There were hairs in the shower and NO hot water when showering. The batteries for the tv remote were dead and since there wasn’t anyone working at the front desk, I had to go buy some replacement ones. Also, it was not as quiet as I would have liked it to be. Finally, believe it or not, but the housekeeping personnel the next ...

«close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily.»

«Service without a smile. No greeting whatsoever. Room was dirty and run down. Smelled like an old house. Sticky dust on the wire shelves. Outside of fridge not cleaned well. Countertops dirty, drops of stuff dried on it. Artwork in bathroom ripped. Laminate on the end tables torn. We had to use our disinfectant wipes to clean EVERY surface area just in case. Did not feel clean staying here. I told my husband that we should just leave and get another place but he was tired from driving and said ...