Hoteller nær Grand Victoria Casino

«The spa was relaxing.»

«they complained that we smell like Marijuana even when we smoked outside »

«The gentleman at the front desk was very nice. When we got into our room, we found it was never cleaned. He quickly found a different room to put us in and that room still had garbage in one of the cans. There was no soap in the bathroom to wash our hands with. I feel we should have gotten SOMETHING....literally anything for the inconvenience of getting into a room that was never cleaned.»

«Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. »

«Elevator was out of service pool was closed main floor had no floor due to construction no help was offered to get luggage to and from second and third floor breakfast wasn’t great nor fresh curtains was too short in the room so much lighting was coming in bath dry towels wasn’t thick the hallways had a bad smell and odor very different from the last time I stayed here a couple months ago »

«Staff were friendly but the place was untidy»

«The check in staff was very helpful »

«It was everything I needed I enjoy a bigger space with a full kitchen»

«Needed to tell front desk that on Sunday during our stay room was not cleaned and left filthy »

«Everything was so nice and well kept. The staff was extremely helping and would keep up with restocking when asking for help.»

«Everything was perfect super clean staff friendly location was close to our event. Very comfortable there. Food was amazing.»

«Helt ok, men litt mange personlige oplysninger for å komme inn på internet,og lystette gardiner som ikke rakk ned til gulvet. Ergo: lys våken kl.altfor tidlig. Frokosten var helt ok, men sparsommelig med papptallerker og plastbestikk til den prisen. Deilig med basseng. »

«Staff is always great. It’s right outside the city so it’s less noise and safe for kids. We traveled from out of state, bad weather hit our state and we had to extend our trip. They were super accommodating in making things work! I always choose this location when traveling to Chicago. They’re the best. »

«This is an older property and could definitely use some updates.»

«Everything great »

«3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026»

«The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night. »