Hoteller nær Santa's Village

«Clean elegant room»

«Staff at front desk were great. Hotel clean. Only issue was wirh breakfast that we paid for, it was a good, however the staff that morning could have been more attentive it was a full house with a girls hockey team when we arived for breakfast at 830am they were out of alot of the food and not able to replace it quickly and had issues with getting our coffee brought to us. »

«Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price.»

«Bugs. I know it has to be hard to keep up with the bugs, but there were cockroaches in one of the buildings. I did call and ask to be refunded but I ended up moving to a different building and had a better experience. Overall I did not feel safe or clean staying in this hotel. »

«Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. »

«Helpful and accommodating with our service dogs. No parking for pickup and trailer.»

«The policy to pay $15 per day to park your car in oversized parking lot in the middle of some vast emptiness seems like an extortion. You can't walk to the hotel so you have no choice but to drive. I pay less money to park in the city. This event has caused me too reconsider booking with Marriott again. The sliding closet door fell off the rail and there was a little mold on the shower curtain.»

«Very musty smelling in the lobby but the room was nice. Bed wasn’t bad for one night. If I had to stay multiple I probably would go somewhere else. Lots of dining options in walking distance.»

«Friendly and helpful staff. The room was clean and quiet.»

«We immediately noticed two issues in our room: the sink plug was broken, and the bedside lamp on the right side of the bed was unusable as there was no nearby outlet. The more serious issues was when we discovered that the bed linen had not been changed from the previous guests. The bottom sheet had visible urine stains and was heavily creased, indicating prior use which we reported to the receptionist on duty, Tom. We got clean sheets, which we had to change ourselves, when we discovered ...

«My first room the refrigerator didn't work. The staff was great and got me into a new room straight away. I then had a heavy water leak in the bathroom coming from the ceiling. I then found it was toilet water. The staff again took care of it, however this is too many issues for one stay. I can't justify the price I payed for such a trouble packed stay. I will be reconsidering staying at this location in the future.»

«Exelente hotel limpio una estadia agradable »

«This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be?  ...

«Recommend it »

«Not heater in the room i reported and never was fix pain following at the bathroom»