Hoteller nær Northgate Mall

«Parking is a bit limited but adequate during our stay. Staff were helpful and caring. One thing was the front desk took a $60 incidental charge to my credit card stating "you will get it back upon checking out". That was not the case. Said we would receive back in one to two weeks. We booked through a 3rd party, but that 3rd party did not charge. The hotel staff put the charge on my credit card upon arrival. They should be true to their word.»

«Fint hotell som var rent og hadde hyggelige ansatte. Bra frokost, og treningsrom/pool var fine. Vil anbefale dette hotellet!»

«The bedding did have a few holes. But the elevator really needed some maintenance. When it reached the top it would grind and shake. My husband actually preferred to walk up the stairs because of it.»

«Parking was close and safe. The room was clean and comfortable. »

«The staff was friendly and helpful. There was also good water pressure in the shower and the beds were clean. However, the wall paint in the room was peeling, and the kitchenette was dirty. The bath towel got lint all over me as I dried off. It smelled like marijuana in the halls and one person was even smoking a cigarette as he came out of his room while the whole hotel was clearly marked “no smoking”. The elevator and one of the lobby doors didn’t work. »

«Room smelt like a mildew and old cigarettes smoking. It wasn’t clean. The bathroom wasn’t clean. I didn’t even want to take my shoes off to walk around. It was so bad I left and went to another hotel»

«The staff are great and we really appreciate everything that they do for us»

«No intercom to communicate with reception ! The room given was a smoke room. I am not a smoker. I couldn’t sleep during most of the night with that heavy stinking smell to cigarette and smoke. All my clothes caught that smell. »

«It was clean»

«Spectacular property with beautiful views and close to great venues. The on property restaurant and bar area were just as good. Our suite was spacious and had a outdoor patio and views of the river. »

«We had an overnight stay here due to visiting UT-Chattanooga and attending a basketball game at the school. We checked into the hotel late, but didn’t fully realize what kind of room we had as this was our first stay at this hotel. We were blown away by the amount of space we had, the cleanliness, the kitchen, etc. Not only was our room top tier, the hotel attendants were great! Checking in and checking out was a smooth process. We are already planning our next visit and will plan to stay ...

«The hotel is clean and renovated. Rooms were spotless and smelled nice. The only downsides we found were having to pay for valet and our overhead lights would not turn on in the room, but not a big deal. The pool was nice and clean and offered a bathroom if needed. Breakfast was delicious, offering an omlette bar. Staff were all kind and helpful.»

«I was put in a handicap room, which was not ideal, but supposedly the only option»

«Beautiful property, very clean condition and walkable surrounding area. »