Hoteller i North Springfield

«Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom ...

«Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not ...

«Didn’t have breakfast. Room nice and cool.»

«It worked for me. Thin walls. Hair in tub. Good maid service. Comfortable bed. Wi-Fi good. Check in and out easy. »

«Great location, very near restaurants and water theme park but also at a quiet location.»

«First room assigned was still dirty, had to take kids and all our luggage back downstairs to get a new room assignment. Other people we traveled with had to wait 2 hours for their room to be ready»

«1. Phone in room didn't work. 2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1) 3. Door key didn't work and had to change rooms. 4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange. 5. The lady at the counter offered a refund but the main manager stepped in and blocked it. »

«For the price it was a decent value. Staff very accommodating and friendly. Smokers right outside the entry door was annoying. »

«Clean hotel and rooms loved the stay»

«Pool was closed down for maintenance, the bar did not seem open. Breakfast opened at 7, so could not take opportunity to try in the morning before baseball games. Our room with the kids happened to be right above th ballroom that had a party booked that night, luckily the music did stop by 10pm. Was hopeful for more from Marriott »

«My mother and I really enjoyed our stay. It was very clean and the breakfast was very good.»

«Dated and run down,but clean. Noisy with 400. Children attending the waterpark. View of the dumpsters from Executive Suiite»

«Excellent workers»

«Friendly staff and pleasant stay»

«Great»

«Great place to stay as a family. »

«The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word ...

«Nobody at reception. I arrived at 9:15 pm and check in suppose to be until 12:00.Never got my room. I had to pay for another room somewhere else. »

«Staff was friendly. We didn’t use anything extra, but the room was clean and nice!»