Hoteller i West Springfield

«Great breakfast clean rooms»

«Hotel was ok for a quick night stay. Was clean enough and felt safe. Desk attendants checked us in and upon going to the room we entered to a room that was occupied and full of personal belongings and a dog. We had to return to be assigned a new room but this is unacceptable and unsafe! We also were not offered any form of breakfast even though it said it was included with the stay.»

«Stay with 3 kids for a night to keep on going with our road trip to NYC. We had a great night sleep»

«Room had an odd smell but otherwise was sparklingly clean. Maybe there was wet carpet somewhere in the room or something. However after the air ran for awhile it dissipated. The housekeeping staff is seriously top notch. I have not stayed in a hotel room this clean in years. I am so appreciative. It was a simple room but an excellent price, is clean and has all the basics. Can’t do better than that. Good management and hardworking staff. Kudos»

«We had a great stay! Staff were very friendly and we bought the breakfast deal- well worth the 5$!!! Each person gets to order from the menu and the servings were plenty and hot!! This was my second stay because the first was great too!»

«Clean room, easy parking. »

«Blah»

«The carpet should be replaced but other than that it was good»

«A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.»

«This location is super! For the price and location, we were pleased. Breakfast was good. My only complaint was that the property is pet friendly. That is not a problem, but a guest brought her dog to breakfast, carrying it in her arm. It was very unsanitary when she carried the dog to the buffet. The pet's nose was less than 6 inches from our food. This is disgusting to me, and a health hazard.»

«Great stay!»

«Easy check in »

«The bathroom shower water was brown and disgusting. Hopefully get a full refund»

«The room was nice and clean but much smaller than I expected. Would have been nice if the TV was mounted on the wall so I could actually use the desk in the room. The breakfast was dreadful. Muffins were stale and the orange juice was going bad. Not impressed.»

«Excellent check in experience. Front desk attendant goes over and above. Clean rooms, good parking lot. Hot tea and coffee always available in lobby. No complaints, had a wonderful stay.»

«We were put in a room that was near a beer garden that had live music at night. It ruined what would’ve been a great experience. We checked out early and lost our remaining days because of it. I need sleep and would’ve taken another room but the hotel was booked with graduate students and their families. This place is more designed for people who want to party. The room was excellent otherwise. I just hate losing money over a thing like noise.»

«Nice hotel, staff was helpfu and the hotel location is good with feee parking.»

«They are in the mist of updating their look, so it wasn't the cleanest, and it also to me, made the facilities age really stand out. Room was clean and nice, a little big for my taste, especially with the lack of places to lay your stuff out. Plus the rooms for my need a few more lamps or something to get more light in the room, especially when entering the room. »

«The room was ok, pretty dated but clean, the staff was great, super helpful and friendly the property needs a little tlc but was clean just needs some updating»

«Ja»