Hoteller i West Springfield

«was cold so needed heat»

«We didn't see much staff except front desk and the restaurant. Staff in restaurant were very fun and welcoming although the food was not good. We only had breakfast the first morning. The bed was very comfortable but there was no working hairdryer. The lighting at bathroom mirror was not substantial. The building is old and in some disrepair. I believe this location was rated two star and the rate was good. I prefer 3 and 4 star locations.»

«Hotel was ok for a quick night stay. Was clean enough and felt safe. Desk attendants checked us in and upon going to the room we entered to a room that was occupied and full of personal belongings and a dog. We had to return to be assigned a new room but this is unacceptable and unsafe! We also were not offered any form of breakfast even though it said it was included with the stay.»

«This is our third stay at the hotel. Everything was great except the breakfast was a bit lean.»

«Room and hotel were clean. Breakfast offerings were adequate; however, the cheese omelets were cold in the middle. Like there were previously frozen and set out to thaw, which they had just completed and had not set in the warmer lon enough to take any heat.»

«Nur kurz geschlafen »

«A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.»

«A very nice, modern hotel, with an excellent staff and property location. Easy parking. A very safe area with plenty of restaurants and entertainment nearby.»

«Overall you get what you pay for, but typically hotels offer shampoo and soap. Also, the rooms had a strong musky smell. The beds were less than ideal. Rooms appearance is nice, but thats essentially where it ends»

«The bathroom shower water was brown and disgusting. Hopefully get a full refund»

«We had a great stay! Staff were very friendly and we bought the breakfast deal- well worth the 5$!!! Each person gets to order from the menu and the servings were plenty and hot!! This was my second stay because the first was great too!»

«They are in the mist of updating their look, so it wasn't the cleanest, and it also to me, made the facilities age really stand out. Room was clean and nice, a little big for my taste, especially with the lack of places to lay your stuff out. Plus the rooms for my need a few more lamps or something to get more light in the room, especially when entering the room. »

«Comfortable bed, room was clean. Nice room for the price we paid »

«Easy check-in, nice room»

«Check in staff was very friendly!»

«The room was so musty that it triggered an allergy attack. We got up and left very early (so we missed breakfast) because I couldn't breathe. The bed were quite hard as well. We won't stay again.»

«Showers needed updated or cleaned lots of rust or mold in or room»

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