Hoteller i West Springfield

«was cold so needed heat»

«We didn't see much staff except front desk and the restaurant. Staff in restaurant were very fun and welcoming although the food was not good. We only had breakfast the first morning. The bed was very comfortable but there was no working hairdryer. The lighting at bathroom mirror was not substantial. The building is old and in some disrepair. I believe this location was rated two star and the rate was good. I prefer 3 and 4 star locations.»

«Everything was great it was a great place for our little getaway »

«The room was nice and clean but much smaller than I expected. Would have been nice if the TV was mounted on the wall so I could actually use the desk in the room. The breakfast was dreadful. Muffins were stale and the orange juice was going bad. Not impressed.»

«Our bathroom was not clean at all. No body wash in shower, one tissue in box and a turd in the toilet. Breakfast was just ok. Probably would not stay here again.»

«Hotel was ok for a quick night stay. Was clean enough and felt safe. Desk attendants checked us in and upon going to the room we entered to a room that was occupied and full of personal belongings and a dog. We had to return to be assigned a new room but this is unacceptable and unsafe! We also were not offered any form of breakfast even though it said it was included with the stay.»

«A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.»

«Nur kurz geschlafen »

«The bathroom shower water was brown and disgusting. Hopefully get a full refund»

«Ja»

«A very nice, modern hotel, with an excellent staff and property location. Easy parking. A very safe area with plenty of restaurants and entertainment nearby.»

«They are in the mist of updating their look, so it wasn't the cleanest, and it also to me, made the facilities age really stand out. Room was clean and nice, a little big for my taste, especially with the lack of places to lay your stuff out. Plus the rooms for my need a few more lamps or something to get more light in the room, especially when entering the room. »

«Room had an odd smell but otherwise was sparklingly clean. Maybe there was wet carpet somewhere in the room or something. However after the air ran for awhile it dissipated. The housekeeping staff is seriously top notch. I have not stayed in a hotel room this clean in years. I am so appreciative. It was a simple room but an excellent price, is clean and has all the basics. Can’t do better than that. Good management and hardworking staff. Kudos»

«The room was ok, pretty dated but clean, the staff was great, super helpful and friendly the property needs a little tlc but was clean just needs some updating»

«Comfortable bed, room was clean. Nice room for the price we paid »

«Good breakfast! Clean room! »

«Check in staff was very friendly!»

«Nice hotel, staff was helpfu and the hotel location is good with feee parking.»