Hoteller i West Springfield

«Great place, great breakfast»

«Desk attendant Ms Duck and the breakfast bar attendant were stars of the show!»

«Arrived late evening after 14 hour drive. Bathroom wasn’t clean/ready—toilet lid was up, with a p*bic hair on the seat! Too tired to complain…Next morning, shower diverter didn’t work properly so most water came out tub spout. No soap, the body wash dispenser was completely empty! At breakfast area, was surprised to find no complimentary breakfast like most Holiday Inns but oh well, guess I didn’t read property description so I’ll buy something at the bistro counter. But…no one there to take ...

«It was as expected.»

«I liked the best was pet free, due to myself and husband with allergies to pets among others. It is hard to find a hotel which is pet free. Staff was very helpful. Breakfast was ok. No different for other hotels.»

«no servoce»

«Our room was lovely and clean. The breakfast room was well stocked and we were invited to help ourselves to snacks anytime. The staff was helpful and personable. We only had occasion to stay one night, but I wouldn't hesitate to stay again if we had reason to be in the area.»

«Staff were wonderful. Restaurant was very good and quick. We have never enjoyed a hotel included breakfast more than her.»

«Everything was wonderful! Will definitely be back when traveling through the area again. Very clean, very comfortable, very pleasant experience — convenient to highway & restaurants a big plus! Also, the pool was OPEN in comparison to so many other places we stayed where the pool was closed for repair, etc. when we arrived. Thank you for your hospitality!»

«The parking lot was being repaved. Parking was *really* far from the property which made bringing in all of our luggage etc. difficult. Additionally, they were paving when we got there (approx. 5pm) and were still going after ten pm. Looked like a ten year old was driving the paver (my kiddos observed this - I looked and agreed!). I get they have to pave but lot was steaming and guys were yelling at a family for walking on the pavement. Elevators were not working at one point and everyone was ...

«Internet was very spotty, had to sign in early time I turned it on and wait, then get knocked off.Toiletries were all ( 5 of them) empty, was told they were back ordered. Bathroom and kitchen area was clean. Bed was comfy.»

«The room was very clean and well prepared. Parking was adequate and easy to use. The staff was cordial and helpful. Breakfast was Mickdonald sandwich.»

«Only issue was hot tub was not operational.»

«Great»

«Breakfast had bisquets and gravy. No bacon or sausage.»

«Good hotel to stay in..»

«Great and clean property.»

« Fantastic location by Lake Erie! The staff was very friendly and helpful. Good restaurant. Nice parking facilities. Room was nice and clean.»

«Overall the place was clean, staff was good. Location is kind of hard to find but not terrible»