Hoteller i West Springfield

«Clean room. Gym was like an after thought. Front desk staff not real welcome except one lady who was a general manager. Breakfast was not good at all.»

«It was very clean and the staff was very nice»

«Breakfast had bisquets and gravy. No bacon or sausage.»

«Friendly early check in offered»

«Our room was lovely and clean. The breakfast room was well stocked and we were invited to help ourselves to snacks anytime. The staff was helpful and personable. We only had occasion to stay one night, but I wouldn't hesitate to stay again if we had reason to be in the area.»

«We’ve stayed here in years past in our travels to Ohio. We stayed there yesterday and our room was dirty which whatever we were not impressed but it was only a night. Ice machine on our floor wasn’t working either. This morning we went down for breakfast and they had nothing to offer, no coffee either. Apparently they said there delivery never happened but after talking to staff it seems like this has been happening fairly regularly. Thumbs down!»

«I stayed with my family including kids. The room is ok but there was a smell around the room. The staff are very kind and helpful. The complimentary breakfast is limited.»

«My sister and I felt we had stepped back into the 60's. Everything was retro and very clean. Only thing was that adjoining rooms got up in the wee hours of the morning, waking us up.»

«Some of the lights in the bathroom were not working, the bathroom exhaust fan wasn’t working, the bed was extremely uncomfortable and I had to have my room keys activated 4 different times. Will find a different place to stay next time»

«The hotel overall was just okay. The rooms seemed a little dated while the lobby and exterior seemed newish. I requested Early check in and was told they were full the night before so to come at regular check in time. I arrived at 5 pm and the was told the room wasn’t ready, the woman at the front desk was new and having issues with the system. We sat at the lobby bar and watched multiple other people received room's. Finally, George who stays there often went up to the desk and said we had been ...

«Great breakfast and fitness room, guest room was quiet and comfortable»

«Clean and smelled fresh. Amazing pancakes, coffee was mid but fine. Eggs and sausage and breads, yogurt available, chocolate milk for rhe kiddos. Friendly staff, workout space and pool. Great place for the price!»

«We stayed in cabin 10. It was very clean and we had a great time kayaking and eating at the Sunset Grill. We will be back!»

«Owner operated, wonderfully cared for. Quite setting setback a couple hundred yards from the road. Big yardspace, deer wandering about.»

«Clean and very spacious room and bathroom . Nice queen size bed.»

«This was the worst hotel I ever stayed in. I feel robbed that I had to pay for it. The room smelled, everything inside the room was broken. I’m still hoping I don’t catch anything from my stay.»

«no servoce»

«Very clean and spacious rooms! The AC was amazing!»

«Nice hotel , very clean we had no issues and loved that it’s connected to splash lagoon , def would stay again»