Hoteller nær Norfolk Premium Outlets

«Convenient to highway, great options for eating nearby, ample parking, and close to shopping. Hotel had nice pool. Lobby was large with plenty of space for hanging our with a group. The outdoor space was exceptional with large firepit and lots of seating. Rooms were larger than expected (bigger than Springhill Suites). Hotel recently opened and it's super clean with nice finishes. I appreciated that rooms had extra pillows and blankets so we didn't even have to ask. »

«Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling. »

«Nice airport shuttle service and breakfast »

«Room was nice. Food was good. Parking was easy. Pet stayed and that was fine. Staff was courteous. I would stay again. If I had to make two complaints, one would be the noise from the airport rather the planes were noisy (but you’re at an airport hotel) and secondly, I thought the stay was on the pricier side given the accommodations and the competition prices. But we made late hotel arrangements and got what was left. But, all in all, I would stay again.»

«Friendly staff, good food, bar was a plus.»

«Bed was very hard and uncomfortable. No shuttle service to airport. Poor customer service. »

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«Much older than the photos make it look. Shower barely worked. We paid for a suite with a pull out bed but was told it wasn’t available when we checked in. Front desk clerk didn’t care one bit. However, the breakfast was great and housekeeping staff was very nice. »

«Staff at the hotel were so friendly and helpful. Location was very convenient! Amenities were excellent, gym, laundry and restaurant.»

«Not as great as shown »

«Went to check in. Pulled into a oneway small parking lot dimly lit. People hanging outside the hotel . Looked like a drug hotel . Didnt stay and they still tried charge my card»

«Room was clean »

«Rustville!!! Toilet, sink, lamp, toilet paper holder, everything was very rusty! Floors were dirty.. weed smell throughout the place..outside of the refrigerator was horrible, too nasty to open»

«The elevator make an scarry noise when going up, and always smell bad, at nigths is impossible sleep because this hotel has tenants and the sames at nigths they fight,insult and throw the doors must of the nigth, really very bad experience. »

«Good staff»

«Every about this hotel was terrible »

«cuando llegamos mi reservacion estaba cancelada, nunca me notificaron y dicen que la razon es que no tenian disponible ese tipo de habitacion»

«Place really needs a hand »

«The toilet didn’t flush. There was no plunger available or no staff available when we needed it.»