Hoteller nær Cypress Point Country Club

«This place by far is the best hotel that I’ve ever stayed in. The staff (each and everyone) made our stay that much better, from toilet paper to directions to just talking they made my family feel welcome. The hotels amenities were outstanding. The breakfast and social hours were awesome meeting new friends and just having pleasant conversations with people we didn’t even know. Thank you for that opportunity. The food (which changed daily) were plentiful and delicious. We took advantage of every ...

«Wonderful, clean and respectful staff.»

«Amazing!»

«I booked a room for my son under his name because he was traveling to the area on company business. After working all day and arriving close to midnight, he was informed by the front desk clerk that he could not check in because I had paid for the reservation, despite his name being listed on it. Given the late hour, he had no choice but to find and pay for another hotel room. To make matters worse, the hotel refused to refund the original reservation. This is a very disappointing way to treat ...

«This was a surprisingly nice place to stay, we weren’t expecting much but the room was great - nice and spacious, clean and a nice little mini lounge. Checking in was smooth & easy, and overall good value.»

«Hotelroom smelled like cigarette smoke. We let the AC fan run for 6 hours and it still smlled bad. The floor in the room was dirty, full of sand and food crumbs. »

«The room was very clean and staff was very nice and helpful.»

«I never completed my stay because the property SOLD my room! I was skeptical as to whether I would stay here, but took the chance and booked a “Pay at the Property” room. I contacted them at 5pm telling them that I’d arrive around 30min. I was told that they tried to charge my card, but it was denied, and they tried to contact me, but no answer. I booked through Expedia, so I know this was not true because they DO NOT have that information to do so! It was also confirmed by a hotel ...

«They add a fee at check-in if you book through a third party. So the total rate quoted by the third party is not the final amount of the room.»

«When we first entered our room the smell of cigarettes was absolutely terrible, as well as while I was trying to unpack my luggage I stepped on a live cockroach crawling around the carpet in the room, disgusting! Then when I went downstairs to change rooms when we got to our second room the door was already cracked open and it looked like someone had previously busted down the door and they “fixed” it with a piece of wood and the door had a gap in it when you closed it! At least the ac was ...

«Room was clean»

«The place was fine but dated»

«Everything was wonderful and very convenient to all the things I needed.»

«Wake-up calls at 5 AM that we didn't order. The room was never cleaned. The hotel front desk gave another family keys to our room. The elevators were so slow that it became a running joke among the guests. We needed to ask repeatedly, again and again, for the most basic services. This place was wildly overpriced.»

«The property itself is nice. They were redoing the parking lot when we were there. The breakfast always has plenty of options for kids and adults. This was our 2nd year at this property and the staff was not as friendly as the first year. When asking for more towels because we were only given 2 for a family of 4, it seemed like we were bothering them and it had to be approved to give us more towels. The bathroom in our room did not have full Shower Gel, Shampoo, or Conditioner and it never got ...

«The room is very clean.»

«Good location»

«Staff are nice and friendly except asking the purpose of my staying i want to rest.. and breakfast serve more early than other hotel.»

«Staff was great. Clean rooms»