Hoteller nær Next To Heaven

«We have never stayed in Townsend before during all of our stays to the Smokies. I loved being away from the hustle of crowds. The Parkman was the first place I googled for Townsend area. They allowed my pet which was a must. The room and property were both clean. The staff were polite. It was just me and the hubby for our 10 year anniversary, so the room given was perfect. I highly recommend this place to anyone wanting to stay in Townsend.»

«Room very clean with numbered parking right outside room door.»

«Would definitely stay again. Very nice accommodations and friendly staff.»

«check is at three, arrive at 2.30 was not allowed to sign in. came back at 2.50 several people waiting. guy at counter actually stepped up looks watch at watch waits a couple then started to sigh people. and during sigh in allowed people to sign in before those that had been waiting»

«Setting was reflective of the"peaceful side of the Smokies.»

«I love cleanliness and well maintained rooms and grounds. The staff was very friendly and helpful. They served a good breakfast to start the day»

«Overall, my stay was average. The hotel is in a quiet location and conveniently close to everything, which was a big plus. However, the bed sheets had some noticeable stains, which was disappointing and made the room feel less clean. The air conditioning was also set to turn on and off throughout the night, causing the room to become warm and uncomfortable while sleeping. The front desk staff were not very friendly and came across as having an unfriendly attitude, which affected the overall ...

«Picturesque little valley campsite, right by the Great Smoky Mountains National Park (and Gatlinburg/Pigeon Forge tourist options). Clean and cozy tent cabins, wonderful staff that were very friendly and welcoming. We had a great time, it was the perfect home base to explore the Smokies and get outdoors and unplug.»

«The Walden hands down the best place I have ever stayed! The entire property is spotlessly clean, and the location is perfect for exploring the area. The breakfast is incredible, offering a huge variety of delicious, fresh options to start your day. What truly sets this place apart, though, is the staff—they are absolute rockstars who go above and beyond to ensure you feel welcome. The indoor outdoor jacuzzis were a delight after a long day sightseeing. An amazing all-around experience, and I ...

«The staff did not care about the place. Not even at breakfast. The Hotel is a new property. But the staff run the Hotel like they do not care. The Lobby seats together with the breakfast area. And staff did not even empty the trash can from the breakfast of the morning before. I mean this Hotel will soon look like crap if they don’t change the staff or re trained them. Too bad because the location is perfect.»

«This hotel wasn't horrible, but it wasn't what I expected, especially for the price. The pictures online are inaccurate. The front desk staff were nice and got towels for the pool as needed. As far as the room, the bathroom was tiny, but the sink is outside of it, the shower was horrible, weird placement of a glass wall(not sure what you call it) to keep water in, and absolutely no water pressure. Then continuing in the room, the microwave door was busted, the floors/carpet were dirty, the ...

«This is a true bed & breakfast and it is magical. Set in the forest, with a mountain in the background, lovely lighting outside at night. We really loved the setting. Unfortunately, our bathroom and kitchenette needed cleaning, and that was a disappointment in such a great place.»

«The staff were ok, the price was ok, but the hotel is runned down, ceiling leaked in the room they put us in, the clerk put us in another room. The carpet was very dirty and made the room smell bad. The beds were terrible, the sheets on the beds were stained with I dont know what ! Everywhere you looked you saw that repairs were needed. The Hotel itsself needs remodeling badly. The advertised Hotel photos I saw at booking was very different looking as to what I saw when I arrived at the hotel. ...

«NA»

«The room was clean and the building was well kept. The only complaint I could have would be how humid my room was, being right next to the pool, so that's my bad really.»

«Comfy and clean.»