Hoteller nær Great Smoky Mountains Heritage Center

«Nice and clean. Nice area super quiet only negative was hard bed »

«Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia. »

«Very well taken care of for our stay.»

«vacation/anniversary facilities were excellent»

«It was a great place to stay you could see and see the great Smokey Mountains from the run and also right in front of the Hotel there was area that is made for walking or riding your bike on. We walked everyday while we were there. The only thing about the hotel there is no pool or a coffee pot in your room but you can go to the office and get coffee thru 10pm. »

«Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we ...

«The mountain view was excellent. Property was clean, parking was ample, access was easy, breakfast was good.»

«Staff»

«Very clean»

«The room was really nice and clean. We had a two bedroom with a kitchen and a small like living space balcony. Plenty of space.. staff was really nice and accommodating. Outdoor pool was really nice. We will definitely be going back very impressive.»

«Fantastisk opplevelse i flott by»

«The hotel is very nice and clean. The rooms are spacious and cleaned daily which you don’t find very often after Covid. I would definitely recommend this hotel and we will be staying here for now end when staying in the area. »

«The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.»

«Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was ...

«One of the cleanest places I’ve stayed at. The staff were nice and friendly. Would definitely recommend to anyone.»

« Breakfast fresh with omelette station. Great service. Room had broken table and wall siding. They offered to fix but we didn’t want to waste time waiting for maintenance. »

«The hotel is old and need upgrade. The location and the breakfast was good. Frontdesk was pleasant. It was lots of opportunites to sit and relax. In our room the floor was very crooked, and it was lots of noise from det fan in the bathroom. The room was clean. Exept det little balcony outside with dirty floor and sigaretts.»

«Lighting in the room was the only thing I had to complain about. Very dimmed lights.»