Hoteller nær Great Smoky Mountains Heritage Center

«Nice and clean. Nice area super quiet only negative was hard bed »

«Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia. »

«Very well taken care of for our stay.»

«The room was very clean, and the beds were comfortable!! The property was very expensive!!! Lots of outdoor amenities!! We used the outdoor tables & chairs in the pavilion area, for picnic lunches, walked on lots of paved walking trails, played on the pickleball courts, and had a wonderful bonfire one evening, on the property .»

«It was a great place to stay you could see and see the great Smokey Mountains from the run and also right in front of the Hotel there was area that is made for walking or riding your bike on. We walked everyday while we were there. The only thing about the hotel there is no pool or a coffee pot in your room but you can go to the office and get coffee thru 10pm. »

«Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we ...

«The mountain view was excellent. Property was clean, parking was ample, access was easy, breakfast was good.»

«Staff»

«Very clean»

«The room was really nice and clean. We had a two bedroom with a kitchen and a small like living space balcony. Plenty of space.. staff was really nice and accommodating. Outdoor pool was really nice. We will definitely be going back very impressive.»

«Fantastisk opplevelse i flott by»

«The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.»

«Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was ...

«Pool/Hot tub area always clean and property kept up. All staff were all polite, kind and helpful. Breakfast was hot and fresh daily, they did a excellent job keeping everything stocked during the spring break crowds»

«The room we reserved was very clean, spacious and easy to get to. The staff was very nice and helpful. The pricing for a room with a king sized bed and basic necessities was very fair. We were very happy with our stay and will definitely stay again.»

«Breakfast was amazing»

«The hotel is old and need upgrade. The location and the breakfast was good. Frontdesk was pleasant. It was lots of opportunites to sit and relax. In our room the floor was very crooked, and it was lots of noise from det fan in the bathroom. The room was clean. Exept det little balcony outside with dirty floor and sigaretts.»

«I am so happy with room very spacious bed nice bathroom shower very good overall I am happy ❤️»