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Anmeldelser av Paramount Times Square

4 out of 5
Paramount Times Square
235 West 46th Street, New York, NY

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 753 av totalt 2362 anmeldelser." "
Rangering på 8 − Bra. 559 av totalt 2362 anmeldelser." "
Rangering på 6 − Grei. 464 av totalt 2362 anmeldelser." "
Rangering på 4 − Dårlig. 290 av totalt 2362 anmeldelser." "
Rangering på 2 − Forferdelig. 296 av totalt 2362 anmeldelser." "

7,6/10

Renhold

7,6/10

Personale og service

6,4/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Hotellet hadde god beliggenhet og var sentralt, men rommet var helt ok. Stusselig bad og ikke helt tette vinduer for så mye støy som er utforbi. Service var god og renhold bra. Men måtte betale for både wifi og treningsrommet selvom du ikke brukte treningsrommet. Og måtte betale en sum per koffert/bag for å oppholde det på hotellet før avreise. Så alt i alt, helt ok hotell.
Bodde her 4 netter i november 2023
Svar fra Ariel Santana den 6. des. 2023
Dear Guest.Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Paramount Hotel Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Hotel Times Square

8/10 – Bra

Anne K

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2023
Svar fra Chris den 16. juni 2023
Thank you for your kind review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

2/10 – Forferdelig

Margaret

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The only plus to thus is hotel is the locstion close to shows. The room as very small, had no hand or wash towels the body wash dispenser was empty and the bathroom was like a jsil cell. Would never stay here agsin.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Rene

Reiste med en gruppe
Likte: Personale og service
We brought to the attention front desk that the shower had only hot water from room 1917. We had to mixed our hot and cold from the sink to shower for 5 days.
Bodde her 4 netter i mai 2024

8/10 – Bra

Dee

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, nice, clean rooms
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Joshua

Likte: Fasiliteter
Good
Bodde her 1 natt i mai 2024

6/10 – Grei

Melodie

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
We had to ask for towels everyday that they forgot. Maybe no clean hand towels left or face cloths. One day they forgot a bath mat. Every day it was something & had left a tip every day also. I have stayed here several times and never had a problem before.
Bodde her 3 netter i mai 2024

6/10 – Grei

Janneth

Forretningsreisende
Likte: Renhold og personale og service
Terrible mattress but excellent location of the hotel
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Teresa

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

6/10 – Grei

Seth

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
There was a hair ball in my shower and hair on the back of the wall not to mention the chrome cast in my room didn't work
Bodde her 1 natt i mai 2024

6/10 – Grei

Steve

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Good hotel and nice welcome in the lobby by the staff and quick check-in, although same area had building work going on was not aware of, and bar was a little small with disinterested staff (considering how expensive a drink was). Room was ok but aged - battered air con unit, bathroom tap did not work properly either. The nice big comfy bed was good. Overall decent value versus other hotels in the same area I'd looked at. Is 2 mins walk from Times Square and all the tourist bits so certainly useful for that.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Kimberly

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The place is old and run down in the rooms. We had to move rooms, due to A/C was not working and the 2nd room looked the same old and run down. It wasn’t what I was expecting by the pictures. I will say false advertisement.
Bodde her 1 natt i mai 2024

8/10 – Bra

Jainee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location but rooms are ok.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Zahory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Alex

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are not very good. Bathrooms are super tiny and sitting on the toilet is weird. The shower in my room flooded the bathroom because the curtain didn't do anything. It also feels like a prison bathroom. The room itself feels more like a hostel or dingy hotel. There was a 'service fee' that is just a waste of money and a scam. I was told it was for water, gym, bar, wifi, and restaurant. Wi-Fi is free. Water is just a water filter on the 4th floor. You get nothing from the bar and if you don't use the gym it's not worth it. Just a money grab. They also charge $2 an hour to hold luggage. I've never stayed in a hotel that does that. Oh, the safe didn't work either. They sell you on the property with the picture of the lobby which is ok. But I'm regards to the room itself, the only good things are a comfy bed, good wifi, and the TV works with Chromecast but the room itself is not so bueno. I've stayed here many times before while Mom business and it hasn't changed. If you need a place to stay for a day or two, I guess it's fine. But any longer?.. oh man... It gets rough. I would recommend for a quick stop with a decent rate except for the lame service fee and luggage hold fee. But that's about it.
Bodde her 1 natt i mai 2024

8/10 – Bra

Julia

Reiste med familie
Likte: Personale og service
The staff were all friendly and helpful.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

ANGELA

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for transportation. Clean rooms. Very pleasant staff
Bodde her 2 netter i april 2024

6/10 – Grei

Hilda

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Rooms are very small, smells like cigarette smoke. Only friendly staff was Lily from housekeeping. Place looks dark and gloomy, bathroom is a safety hazard.
Bodde her 5 netter i mai 2024

2/10 – Forferdelig

Pinchas

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Never staying here again
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sodreia

Likte: Renhold
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Joseph

Likte: Renhold og overnattingsstedets bygg og tilstand
The most basic room setup without an iron too. But it was easy checking in. For an overnight stay it’s not bad. I think the premium stay prices are definitely New York prices. Pretty much just paying for the location for being in the city center.
Bodde her 1 natt i mai 2024

8/10 – Bra

Melissa Nicole

Likte: Renhold og personale og service
There was massive holes in my room. I think there used to be a hanger but it broke and they never even bothered to cover the holes. Apart from that excellent! Bed was super comfy and rooms was clean! Expect small rooms as all nyc hotels
Bodde her 2 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 – Utmerket

Tharanga

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A paramount in a concrete jungle
Bodde her 4 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

6/10 – Grei

Filippo

Reiste med partner, Forretningsreisende
Small and old rooms
Bodde her 3 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 – Utmerket

Jordyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and amazing staff
Bodde her 4 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

4/10 – Dårlig

Kirenia Flores

Likte ikke: Personale og service
Not the best stay I’ve had in New York. Should’ve stuck with my usual hotel. Catfished by the pictures online, AC wasn’t working the first day, room service only FLIPPED sheets and called it a day. Toiletries like toilet paper was never added after the first night. Having to pay extra for luggage storage. All a mess.
Bodde her 3 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

6/10 – Grei

Alejandro

Reiste med familie
If you love theatres, this hotel is perfect. It is surrounded by theatres. It is near time square as well as a lot of restaurants. The hotel has a very small room adequate if you will not hang out at the room but just to sleep the night and freshen up. The elevators are so slow. The place is old and looks outdated.
Bodde her 4 netter i april 2024

8/10 – Bra

Yukteshwar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
-
Bodde her 2 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

6/10 – Grei

Corinne

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The beds were comfortable. The bathroom was a bit rundown- but not gross or unusable. The staff was friendly. The air conditioning was loud, but last night kept our window open instead
Bodde her 5 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

4/10 – Dårlig

Mary Jane

Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No fridge in room. No full service restaurant. Poor HVAC- could not get temperature to lower. Tub did not drain. No coffee in room. Low toilets. Not 4 star as advertised
Bodde her 4 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

2/10 – Forferdelig

Robert

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel didn't hold my reservation. Offered me $80 off first night to stay in room without functioning A/C, but the offer was bogus. The facility charge showed up on my credit card, the discount never did. I said that I should not be charged at all for the first night and the manager agreed--but it was just to placate. Criminally dishonest.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

PING

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

6/10 – Grei

Christine

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Excellent location but very poor quality given the expense of rooms . Tired looking rooms . Very poor flush in toilet . Complained numerous times and not great treatment /customer service
Bodde her 4 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

4/10 – Dårlig

Matt

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
2.5 star hotel at best
Bodde her 2 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

6/10 – Grei

Robson og Worcester

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Lobby under remodeling. Mess!
Bodde her 1 natt i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

10/10 – Utmerket

Gary

Reiste med partner
Likte: Personale og service
The shower was horrible hardly any pressure and took at least 15 minutes for the water to get hot! Water didn’t drain either.
Bodde her 1 natt i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

8/10 – Bra

Karen

Reiste med en gruppe
Likte ikke: Fasiliteter
The property was in a great location. I didn’t like the hotel itself. It was very dark and old and nothing seem to work in the room. The shower was not clean there was not enough linens in the room. The room was very small. I could not plug in my phone because none of the electrical outlets worked.
Bodde her 1 natt i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

10/10 – Utmerket

Amber

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We knew the hotel would be under renovation, but it is beautiful. The location is right around the corner from Times Square. There’s a cute café attached and other great dining options. Our AC didn’t work. It wasn’t very hot the first night and we were too tired to pack back up and ask for a change of rooms, but we should’ve asked to change rooms because by the last night, it was really hot and the AC leaked water all over our luggage.
Bodde her 3 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

2/10 – Forferdelig

sneha

Likte ikke: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

8/10 – Bra

Charmaine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us as we hope you enjoyed your time here at Luma. We pride ourselves in trying to provide our guests with extraordinary service. If there is anything we could've done to enhance your stay, we would love to hear some feedback to better help. If possible, can you provide us with some information of your time with us? I look forward to your reply.Kind regards,AngelAssistant Director of Front Office

8/10 – Bra

debra k

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location.
Bodde her 1 natt i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for sharing your feedback with the Expedia.com community! I am so glad to see you enjoyed your stay! I will see you next time! Kind regards,AngelAssistant Director of Front Office

6/10 – Grei

Jared og New York

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very small room. View of a brick wall.
Bodde her 1 natt i februar 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

6/10 – Grei

laura

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lot of money for no wash clothes, prison sink, full size bed (not queen), elevator didn’t work last day.
Bodde her 2 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

4/10 – Dårlig

Javier

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Excellent location, but the Hotel is kind of old. With a good restoration can be a jewell in tymes square
Bodde her 4 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

8/10 – Bra

Evelijn

Likte: Renhold og personale og service
Bodde her 5 netter i mai 2024
Svar fra Kiefer Brazier den 18. mai 2024
Thank you for your valued feedback

2/10 – Forferdelig

theo

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pictures do not accurately represent the hotel. This is a classic bait and switch. The bars and game tables advertised do not exist. The lobby is undergoing major construction, making it very unpleasant. The rooms are dilapidated and desperately need a refresh. The pillows are excessively worn, and the wall-mounted air conditioner is very loud and difficult to operate. This is a 2-star hotel at best. The resort fee is unjustified since there is no resort, just a minimally equipped, depressing workout closet. I have requested a refund. Expedia needs to remove these misleading pictures and stop promoting this hotel.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

kentaro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Kiefer Brazier den 20. mai 2024
Thank you for your valued feedback

8/10 – Bra

James og Chicago

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Among the most reasonably priced hotels near Broadway district.
Bodde her 3 netter i mai 2024
Svar fra Kiefer Brazier den 17. mai 2024
Thank you for valued feedback

6/10 – Grei

Judith og Haywards Heath

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The hotel is in a very central location for theatres, Times Square and the city, however the reception area and lift lobby were very dark and the bar area was devoid of atmosphere, long and dreary with disinterested unfriendly staff. The hotel is faded grandeur and reliant on the previous reputation and were upgrading the reception area. The room we stayed in was shabby but clean and incredibly noisy with mechanical noise through the air con. We moved rooms on the 3rd night to a room of equal standard which was cleaner, fresher decor and no noise, therefore AVOID room 703. The day reception staff were extremely helpful and friendly. The French cafe is a concession buisness and the only one in the hotel for breakfast, very nice staff but it is extremely expensive and they tried to pass off Liptons yellow tea bags as English breakfast tea and told us that it the favourite tea of the British!
Bodde her 6 netter i mai 2024
Svar fra Paramount Hotel den 22. mai 2024
Greetings,Thank you for staying with us and we appreciate your feedback. We take a lot of pride in the attention to detail of service and the quality of our establishment, so we will be addressing your concerns. We hope you can give us another try in the future and thank you again!Kind regards,AngelAssistant Director of Front Office

4/10 – Dårlig

Vashna

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very small rooms ,cannot check in early ,they charge. Early check in fee .we had overnight flight thus no effort from the hotel accommodate early check expect when you pay early check in fee .also additional tax of $120 you pay at the hotel after booking.will not recommend
Bodde her 3 netter i mai 2024