Hoteller i Near West End

«Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted.»

«The breakfast and service is outstanding. I love the lobby and the outdoor area which has the fire pit and grill for family and friends. The indoor pool and efficiency rooms make it a great location for a family reunion. We also really appreciated the security feature attached to our room key that is required for elevator access. Manager Scott and the desk assistant on June 22 at 11:00 am were both attentive and helpful. I would stay here again and highly recommend it to others.»

«The room was extremely clean and we appreciated the attention to detail and care the head of housekeeping put into her job. You can tell she prides herself in providing great customer service. The front desk was also very helpful.»

«Overall I enjoyed staying at this hotel. The bed was very comfortable and I enjoyed the location. I would definitely recommend it to anyone.»

«This hotel was everything I look for in a hotel when booking! It was super clean from walking the hotel entrance in to the room. Although the water pressure seemed a little low while showering and flushing of the toilet, it didn’t overshadow the good. This hotel didn’t serve complimentary breakfast, however they had purchasable items. It didn’t have a pool but it didn’t need one! It had a basketball court, gated pet friendly play area with activities, 2 fire pits with lounging area and a whole ...

«Would stay again…friendly staff, clean rooms, loved the amenities»

«We had 2 rooms. 1st of all to start 1 of the keys didn't open the door and we had to go back to the lobby to get it fix. Then as soon as we enter the room it had a very terrible odor. We ask for 2 rooms and I ask to have connecting rooms well I didn't get my request. Pool was close for maintenance and hotel needs an update.»

«This is my go to hotel when I’m in Richmond. The location is outside the city but close to 95 making travel easier. The staff is always friendly and helpful and the rooms are quiet and clean.»

«It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team.»

«The staff was very friendly and the hotel room was very clean!»

«Would not recommend . Not clean and very outdated.»

«Breakfast and Dinner were both FREE and Excellent!»

«Pet friendly is appreciated»

«Clean & well maintained everywhere. Front desk rep was very friendly & helpful. Gave us good directions as to where to eat & where the rental car place was. Breakfast was great! Lots of choices as to what to eat. Overall a very nice experience.»

«Clean, comfortable, convenient and safe. Great customer service and hospitality. Well suited and situated for easy access to airport. But not many offsite amenities, shops, restaurants, etc. nearby; but many within five minute drive.»

«Everything was wonderful , great staff»