Eksteriør

Anmeldelser av NH Collection München Bavaria

4 out of 5
NH Collection München Bavaria
Arnulfstrasse 2, Munich, BY

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 409 av totalt 707 anmeldelser." "
Rangering på 8 − Bra. 224 av totalt 707 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 707 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 707 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 707 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sigbjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Ann-Kathrin L.- Guest Relations Manager den 2. jan. 2024
Dear Sigbjorn,thank you for taking the time to rate our NH Collection München Bavaria. Wow, such a great review. We are particularly pleased. Thank you very much. We would be delighted to welcome you to our hotel again. Kind regards, Ann-Kathrin L.- Guest Relations Manager

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Fint hotell veldig bra rom og nærhet til det meste.
Bodde her 4 netter i august 2023
Svar fra Ann-Kathrin L. - Guest Relations Manager den 9. sep. 2023
Dear Morten,Wow! Thank you so much for your fantastic feedback about your stay at our hotel.We are proud to read that you have had an extraordinary time with us. We would be more than happy to welcome you soon again.Best regards, Ann-Kathrin L. Guest Relations Manager

10/10 – Utmerket

Erik

Bodde her 1 natt i februar 2023
Svar fra Ivana Pintar - Guest Relations Manager den 18. feb. 2023
Dear Erik,thank you for your review! We would be happy to welcome you back to us. Kind wishes from Munich,

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After its renovation from NH Deutche Kaiser to this, the hotel is again a wonderful starting point to explore old town and for excurions outside of Munich due to its proximity to the main train station. There are homeless people and vagrands around the train station, but not so much that it we felt unsafe in any way.
Svar fra Ivana Pintar - Guest Relations Manager den 18. des. 2022
Dear Thomas,Thank you for your kind review. We are just delighted that you enjoyed your stay and couldn't be happier that our most central location was convenient to you. We would love to welcome you back upon your next travel to Munich.Kind wishes,

8/10 – Bra

Frode

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2022
Svar fra NH Collection München Bavaria den 3. mars 2022
Dear Frode, Thank you very much for your recent stay at our NH Collection München Bavaria and for your rating. We are looking forward to welcoming you back soon. Best regards, Markus F. Management Assistant

4/10 – Dårlig

Lars

Bodde her 2 netter i desember 2021

6/10 – Grei

Torgil

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Ultra slow & bad service.
Service at The front desk was horrible, check in took more than 30 min. Later we decided to ask and pay for late check-out. This procedure lasted for 15 min with a lot of typing, checking the computer asking a collegue for help etc. Finally he Said that everything was ok and that we could stay until 16. I was therefore a little suprised when they called med around 12 The Day after asking me when i was supposed to leave as check-out was at 11. The Lady Who called me Said she did'nt have any record of our late check-out?! I still Wonder what The guy in the reception did on the computer for 15 min. The night before. Otherwise, location and room standard was good.
Bodde her 1 natt i november 2021
Svar fra NH Collection München Bavaria den 13. nov. 2021
Dear Mr. Torgil, Thank you very much that you have taken your time to share your feedback with us. We highly appreciate this as it helps us to improve our performance. It is nice to see that you liked our location as well as your room. However we would like to apologize for the inconveniences caused upon your check-in as well as regarding your check-out time. Please rest assured that this long waiting time upon your check-in does not meet our standard. We have already shared your comments with our Front Office Manager in order to investigate how this waiting time as well as the misunderstanding regarding your late check-out could happen. Again we are very sorry that you could not completely enjoy your stay due to this inadequacies. It would be our pleasure to have the chance of welcoming you back again. We would like to show you that we can do better and we want to convince you of our service. Best regards, Magdalena R. Guest Relations Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019
Svar fra NH Collection München Bavaria den 26. des. 2019
Dear Valued Guest, Thank you so much for your high rating. We highly appreciate it. We are more than happy to see that you have enjoyed your stay with us that much. It would be our pleasure to welcome you back soon. With kind regards, Magdalena Guest Relations Manager

10/10 – Utmerket

Manon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hôtel and excellent breakfast
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yoshihisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was able to stay comfortably.
Bodde her 2 netter i mai 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 25. mai 2024
Dear Yoshihisa,Thank you for your brief yet positive feedback about your stay at NH Collection München Bavaria.We're glad to hear that you had a comfortable stay with us. Your comfort and satisfaction are our top priorities, and we're pleased to know that we were able to meet your expectations.We hope to have the pleasure of welcoming you back for another comfortable stay in the future.Best regards,Maximilian W. Assistant Guest Relations Manager NH Collection München Bavaria

10/10 – Utmerket

Diane

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the rental bikes, the friendly people at the bar and reception, the beds and the breakfast.
Bodde her 3 netter i mai 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 25. mai 2024
Dear Diane,Thank you for sharing your positive experience at NH Collection München Bavaria.We're delighted to hear that you enjoyed the rental bikes, the friendly staff at the bar and reception, the comfortable beds, and the breakfast. Your feedback is valuable to us, and we're pleased that we could contribute to making your stay enjoyable.We look forward to welcoming you back in the future.Best regards,Maximilian W. Assistant Guest Relations Manager NH Collection München Bavaria

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the bed comfortable. The location was directly across from the train station and walking distance to Marienplatz and Augustine-Keller which was great. Room was smaller than the NH in Berlin mitte, but met our needs. Would stay again.
Bodde her 1 natt i mai 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 13. mai 2024
Dear Laura, Thank you for taking the time to share such a glowing review of your stay at NH Collection München Bavaria. We are thrilled to hear that you found our location close to Marienplatz and to the Augustiner Keller to be ideal for exploring the city. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Munich.Best regards, Ann-Kathrin L.- Guest Relations Manager

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel to stay at in Munich, located very close to the central station which allows you take the train from another city or the airport. Its location within Munich allows you to get anywhere in the city without ease as its also close to all the transportation types. Hotel rooms were clean and modern which is great! Would definitely stay here again if we were in Munich.
Bodde her 5 netter i april 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 3. mai 2024
Dear Matthew,Thank you for your positive feedback about NH Collection München Bavaria. We are thrilled to hear that you appreciated the prime location of our hotel.It's always our goal to provide convenience and comfort to our guests, and your comments affirm our commitment to maintaining an excellent location for all traveling needs.We hope to have the pleasure of welcoming you back again soon.Best regards, Ann-Kathrin L.- Guest Relations Manager

8/10 – Bra

Guy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Miguel A

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excepcional Breakfast was outstanding I very nice hotel Everything perfect The staff all over very nice and sympathy
Bodde her 3 netter i april 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 2. mai 2024
Dear Miguel A,Thank you very much for your exceptional review of NH Collection München Bavaria. We are thrilled to hear that you found the breakfast outstanding and our hotel to your liking in every aspect.Your compliments about our staff being very nice and sympathetic are especially gratifying. We strive to create a welcoming and friendly atmosphere for all our guests, and it’s wonderful to know that we succeeded during your stay.We look forward to the opportunity to welcome you back soon and provide another perfect experience.Best regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Marlo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel! Close to train station, very clean, modern easy to walk to old town.
Bodde her 4 netter i april 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 2. mai 2024
Dear Marlo,Thank you for taking the time to share your positive experience at NH Collection München Bavaria. We are delighted to hear that you found our hotel to be great, appreciated its proximity to the train station, and enjoyed the cleanliness and modern amenities.It's wonderful to know that our location made it easy for you to explore the old town. We strive to ensure every guest has a comfortable and enjoyable stay, and your feedback is a valuable part of that effort.We look forward to welcoming you back in the near future for another pleasant stay.Best regards,Maximilian W. - Assistant Guest Relations Manager

8/10 – Bra

Hunter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would recommend this hotel. Great location. Great property. Great staff.
Bodde her 6 netter i mars 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 11. apr. 2024
Dear Stephanie, Thank you for taking the time to review your stay at our NH Collection München Bavaria. I am pleased to read that you enjoyed your time at our hotel very much and that you particularly highlight the location, the hotel itself and our staff positively. We are happy that you would recommend us overall and that we were able to convince you in all aspects.We look forward to welcoming you to our hotel again.Best regards, Ann-Kathrin L.- Guest Relations Manager

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Breakfast buffet! Very freindly and helpful Staff! Room very clean!
Bodde her 1 natt i april 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 9. apr. 2024
Dear Thomas,Thank you for sharing your experience at NH Collection München Bavaria.We are delighted to hear that you found our rooms to be very clean and that you enjoyed the great views from the upper floors. Providing a comfortable and pleasant stay for our guests is always our top priority.We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to Munich.Best regards,Maximilian W.Assistant Guest Relations Manager

10/10 – Utmerket

Bettie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean rooms with great views from upper floors
Bodde her 1 natt i april 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 6. apr. 2024
Dear Thomas,Thank you for your feedback! We're glad to hear that you found our rooms to be clean and enjoyed the great views from the upper floors.We always strive to provide a comfortable and pleasant stay for our guests, and it's wonderful to know that we met your expectations in terms of cleanliness and the views.We hope to have the pleasure of welcoming you back to our hotel in the future!Best regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Ivette

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient an clean
Bodde her 2 netter i mars 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 3. apr. 2024
Dear Ivette, thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you found the hotel to be comfortable and clean. We appreciate your positive words and would be happy to welcome you back to our hotel.Sincerely,Ann-Kathrin L. - Guest Relations Manager

8/10 – Bra

SALVADOR

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Muy lindo tener terraza con magnífica vista pero solo un elevador sube al piso 16 y a veces había que esperar más de 10 minutos el elevador específico. El personal del hotel usa el elevador de forma indiscriminada (ejemplo para un solo piso). Un día a las 3:30pm no habían limpiado el cuarto y tardaron 1 hora en enviarnos toallas limpias!
Bodde her 3 netter i mars 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 3. apr. 2024
Dear Salvador,Thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you have written an overall positive review. We regret the long wait at the elevator and understand this. Our technician is currently working on a solution to shorten the waiting time. We also regret the inconvenience regarding the room cleaning and will pass this on to our housekeeper. We assure you this is not up to our standard. We would be delighted if you would give us another chance to prove ourselves.Sincerely,Ann-Kathrin L. - Guest Relations Manager

10/10 – Utmerket

Miguel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me encanto
Bodde her 2 netter i mars 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 6. apr. 2024
Dear Miguel,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that you particularly liked, or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back to NH Collection München Bavaria in the future!Best regards, Maximilian W. - Assistant Guest Relations Manager

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The location was good and bad...it was centrally located, which was great as it was within walking distance of all the interesting attractions, but it was right across from the train station so it was very crowded. Getting in and out to check in/out is very difficult if you're driving as there just isn't any space to do so. We had to use handicapped parking. In addition, parking is offsite and very inconvenient. On the plus, the staff was awesome...very friendly and accommodating. The rooms were nice, although a bit small, but there is an abundance of storage.
Bodde her 3 netter i mars 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 30. mars 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the central location of our hotel, making it convenient to explore the nearby attractions. However, we understand the challenges you faced due to our proximity to the train station and the crowded conditions that come with it, especially concerning parking and the ease of checking in and out. We sincerely apologize for any inconvenience this may have caused during your stay.We are continuously working on improving the accessibility and convenience of our parking facilities and check-in/out process, especially for guests who are driving. Your experience has highlighted the need for us to explore additional solutions that could alleviate these issues. We appreciate your understanding and patience in this matter.On a positive note, it's wonderful to know that our staff made a significant impact on your stay through their friendliness and accommodation. We're also glad that you found the rooms nice, with an abundance of storage, despite being a bit small.We take all feedback seriously as it helps us to improve our services and ensure that we can offer a more comfortable and enjoyable stay to all our guests. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Warm regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Francisco Martínez

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Profesionalidad del personal (recepción y limpieza), buena ubicación (tranvía, tren, bus, bus aeropuerto). Tamaño de las habitaciones y estado de las mismas (mobiliario en buen estado y bien decoradas). Detalles de cortesía (agua, manzanas, albornoz,, zapatillas....)
Bodde her 3 netter i mars 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 30. mars 2024
Dear Mr. Martinez,Thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We are thrilled to hear about your positive experiences with our professional reception and cleaning staff, and that our location, conveniently close to trams, trains, buses, and the airport shuttle, added value to your visit.We are glad that the size and decor of the rooms met your expectations, providing a relaxing and enjoyable environment during your stay. It’s heartening to know that the condition of our furnishings and the attention to detail in our courtesy offerings, including water, apples, bathrobes, and slippers, contributed to making your experience special and personalized.We strive to deliver exceptional service and create memorable stays for all our guests, and it’s feedback like yours that inspires us to continue our efforts and strive for excellence.We look forward to welcoming you back in the future for another exceptional stay. Should you have any requests or need assistance with future bookings, please do not hesitate to contact us.Warm regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Takahiro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ミュンヘン中央駅を出てすぐのところで、とても便利。まわりにお店やレストラン、カフェもたくさんあるので、困らない。スタッフはとても親切で、雰囲気もよい。部屋はとてもきれいで、浴槽もあって、ゆっくり温まることが出来た。7階の部屋はとても明るくて、遠くにはアルプスの雪山も見えて、きれいだった。ミュンヘンに来ることがあれば、また利用したい。
Bodde her 3 netter i mars 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 14. mars 2024
Dear Takahiro,Thank you for taking the time to share your experience with us at the NH Collection München Bavaria. We are delighted to hear that you enjoyed our convenient location, friendly staff, and clean rooms. We are delighted to hear that the view from your room enhanced your stay. We sincerely appreciate your feedback and look forward to welcoming you back the next time you visit Munich. Best regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Vernon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super convenient location right outside the S1 train stop to the airport and a few steps to the Lufthansa airport bus. Easily walkable to tourist spots, restaurants, and shopping.
Bodde her 1 natt i mars 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 14. mars 2024
Dear Vernon,Thank you for taking the time to share your positive feedback about NH Collection München Bavaria. We are delighted to hear that our convenient location made your travels easier and that you found our proximity to tourist spots, restaurants, and shopping beneficial. We strive to offer our guests the most comfortable and accessible experience possible. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Jaclyn og IVINS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Clean hotel! Friendly staff! We got to check in an hour early! Thank you!!!!
Bodde her 3 netter i mars 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 8. mars 2024
Dear Jaclyn,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our great location, found our hotel clean, and experienced the friendliness of our staff. Knowing that we could accommodate your early check-in and add a little more convenience to your stay truly makes our day.Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and your kind words are a lovely affirmation of our efforts.Thank you again for choosing to stay with us. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria. Warmest regards,Ann-Kathrin L.- Guest Relations Manager

10/10 – Utmerket

Teruyasu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

Mamoru

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
綺麗でご飯がおいしかったです。 駅へのアクセスがよく便利です
Bodde her 1 natt i februar 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 6. mars 2024
Dear Mamoru,Thank you very much for your kind review. We're thrilled to hear that you appreciated the cleanliness of our establishment and enjoyed the delicious food we offer. It's also great to know that you found our location conveniently accessible to the station, making your travels easier.We strive to provide a welcoming and comfortable experience for all our guests, and your feedback motivates us to continue improving our services. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria.Warmest regards,Ann-Kathrin L.- Guest Relations Manager

8/10 – Bra

Valerio

Reiste med familie
Likte: Renhold
Buon Hotel a circa 1 km dalla piazza centrale
Bodde her 2 netter i februar 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 1. mars 2024
Dear Valerio,Thank you for choosing to stay at our Nh Collection München Bavaria.We are pleased to read that you enjoyed your stay with us and that we were able to convince you with our service and especially with the location of our hotel. It would be our pleasure to welcome you again in our hotel.Sincerely,Ann-Kathrin L.- Guest Relations Manager

10/10 – Utmerket

ahmed

Bodde her 1 natt i februar 2024

8/10 – Bra

Martha og Leland

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great. Location is near all public transportation and next to the Lufthansa Express Bus stop for quick ride to airport. The buffet breakfast is phenomenal. Rooms are not cleaned daily, but that does save energy. Hotel has smokers out front constantly, which could be addressed.
Bodde her 12 netter i januar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 21. feb. 2024
Dear Martha, Thank you for your detailed review of your stay at the NH Collection München Bavaria. We are pleased to hear that you had a pleasant stay and we would like to take this opportunity to thank you in particular for your words of praise for our staff. We are also pleased that our hotel was well located for your trip and your needs. We also appreciate your words about our rich breakfast buffet and thank you for that as well. Thank you again for staying at our hotel and we look forward to welcome you back soon to Munich. Best regards, Maximilian W. - Assitant Guest Relations Manager

10/10 – Utmerket

ahmed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and helpful employees specially anni and bahra
Bodde her 1 natt i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 21. feb. 2024
Dear Ahmed,thank you very much for taking the time to leave us such a great review of your stay at the NH Collection München Bavaria. Were happy to hear that you had a pleasant stay at our hotel and that you were convinced by the provided service of our employees especially of Anni and Bahre. I will make sure to pass on your feedback to them and all other employees in order to confirm their great work. Thank you again for staying at our hotel and we look forward to welcome you back soon in Munich. Best regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Tommaso

Great stay, thanks for the upgrade!
Bodde her 1 natt i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 21. feb. 2024
Dear Tommaso,thank you for evaluating your stay at our NH Collection München Bavaria. Were happy to hear that you had a great stay at our hotel and feel blessed that we were able to surprise you with an upgrade of your room.We would be very happy to welcome you back soon to our hotel.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Daejung

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Samuel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Zentral gelegenes Buisnesshotel
Sehr zentrales Hotel direkt beim Bahnhof. Modern und unspektakulär. Gutes Frühstück.
Bodde her 2 netter i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 13. feb. 2024
Sehr geehrter Samuel,vielen Dank für Ihre tolle Bewertung zu Ihrem Aufenthalt im NH Collection München Bavaria. Wir freuen uns sehr zu hören, dass Sie einen angenehmen Aufenthalt in unserem Haus hatten und dass Sie besonders unser Frühstück loben.Wir würden uns sehr freuen, Sie schon bald wieder für einen weiteren tollen Aufenthalt bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Hirotoshi

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフの方の対応がよい。 チェックアウト後の荷物預かりも快く引き受けてくださり、 PDFの印刷も対応してもらえた。
Bodde her 1 natt i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 13. feb. 2024
Dear Hirotoshi, thank you for your great feedback about your recent stay at our NH Collection München Bavaria.We would especially like to thank you for your praising words about our staff and the provided services. Were looking forward to welcome you back for another memorable stay in Munich.With kind regards,Maximilian W. - Assistant Guest Relations Manager

8/10 – Bra

Martha og Leland

Reiste med familie, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location, especially in winter, is extremely convenient to all forms of transportation. The hotel staff is charming; however, do not expect your room to be cleaned daily or sheets to be changed during your stay. Also, the enormous amount of smokers outside the hotel entrance is unbearable, especially if you have asthma. The buffet breakfast is impressive and made all other frustrations diminish.
Bodde her 8 netter i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 13. feb. 2024
Dear Martha,Thank you for your review of your stay at the NH Collection Munich Bavaria. We are very pleased to hear that our hotel was the perfect base for your winter trip. Thank you also for your praise of our staff. However, we would like to apologize for the inconvenience regarding your room cleaning. We will take appropriate steps to investigate why your room was not cleaned daily. However, we are all the more pleased to hear that you were impressed by our breakfast buffet and that you were completely satisfied with it.We look forward to welcoming you again soon for an even more enjoyable stay.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Rocio

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente ubicación y comodidad del hotel y habitación, cercano a todos los puntos de interés y a unos cuantos pasos de la terminal de tren
Bodde her 1 natt i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 13. feb. 2024
Dear Rocio,thank you for your excellent feedback regarding your stay at our NH Collection München Bavaria.Were more than happy to hear that our hotel had the right location for your needs and that you could enjoy the central location.We would be happy to welcome you back soon for another extraordinary stay.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Clinton Lyle

Forretningsreisende
Likte: Fasiliteter
This hotel is well placed for train travellers. It is clean and all staff members were fantastic to deal with. Only down side is the area around the station can be a little boisterous but I’m saying that I had no problems at all! Highly recommend
Bodde her 2 netter i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 8. feb. 2024
Dear Clinton Lyle,Thank you for taking the time to share your positive experience at NH Collection München Bavaria. We are pleased to hear that you found the hotel well-placed for train travelers and that the cleanliness and the fantastic staff contributed to your enjoyable stay.Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If there are any specific aspects you appreciated or any suggestions for improvement, please feel free to share.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager

8/10 – Bra

Jeannette

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location if you are arriving or leaving by train in Munich. easy to walk around the city.
Bodde her 2 netter i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 8. feb. 2024
Dear Jeannette,Thank you for taking the time to share your feedback. We are delighted to hear that you found the location of our NH Collection München Bavaria convenient, especially for travelers arriving or leaving by train in Munich. We strive to provide a central and accessible location for our guests to explore the city easily.We appreciate your positive comments and hope to welcome you back to our hotel in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

NALINTIP

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

6/10 – Grei

Juliana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Nice hotel, horrible mattress and pillows
Hotel is fairly new and service is great. It's located just minutes away from main train station - but that's not necessarily a good thing. What bothered the most was the bed: the mattress and pillows were so uncomfortable. I would wake up in the morning with back and shoulder pain.
Bodde her 2 netter i februar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 8. feb. 2024
Dear Juliana,Thank you for taking the time to share your feedback. We appreciate your kind words about the hotel being fairly new and the great service. However, we are truly sorry to hear about the discomfort you experienced with the bed, mattress, and pillows. Your feedback is valuable to us, and we will certainly review this matter with the management team to address and rectify the issue.We sincerely apologize for any inconvenience caused during your stay. We strive to provide a comfortable and pleasant experience for our guests, and we regret that we fell short in this regard during your visit.If your travels bring you back to Munich, we would appreciate the opportunity to host you again and ensure a more comfortable stay. Please feel free to reach out to our staff directly with any specific concerns, so we can make your next visit more enjoyable.Thank you for choosing NH Collection München Bavaria.With kind regards,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Uygar

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There were some beggers at the enterence all the time asking for money. Did not feel very safe.
Bodde her 3 netter i januar 2024
Svar fra Maximilian W. - Assistant Guest Relations Manager den 13. feb. 2024
Dear Uygar,thank you for taking the time to review your stay at our NH Collection München Bavaria. Were happy that your overall experience at our hotel was good but we regret to hear that you didnt feel very safe regarding the surounding of our hotel. Our guests safety is our top priority. Your feedback is valuable for us and we will evaluate how we can increase the feeling of safety in our hotel. Were looking forward to welcome you back for a more comfortable stay.With kind regards from Munich,Maximilian W. - Assistant Guest Relations Manager

10/10 – Utmerket

Dieter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gutes Hotel schöne Zimmer
Das Hotel wurde perfekt renoviert Gute Lage zum Zentrum.
Bodde her 1 natt i januar 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 4. feb. 2024
Sehr geehrter Dieter,vielen Dank, dass Sie sich für unser NH Collection München Bavaria entschieden haben und sich die Zeit genommen haben, Ihren vergangenen Aufenthalt zu bewerten. Es freut uns besonders zu lesen, dass Sie mit der Nähe zum Zentrum zufrieden waren. Wir würden uns freuen, Sie erneut in unserem Hotel begrüßen zu dürfen. Herzliche Grüße Ann-Kathrin L.- Guest Relations Manager

8/10 – Bra

Michael

Bodde her 2 netter i januar 2024

10/10 – Utmerket

NALINTIP

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Ann-Kathrin L.- Guest Relations Manager den 1. feb. 2024
Dear Nalintip, Thank you very much for choosing to stay at our NH Collection Munich Bavaria. We would like to thank you for your excellent review. We are pleased that we were able to impress you with our service and would be delighted to welcome you to our hotel again. Best regards Ann-Kathrin L.- Guest Relations Manager