Sehr geehrter Gast,herzliche Grüße vom Hotel Vier Jahreszeiten Kempinski München. Vielen Dank für Ihre wertvolle Zeit, welche Sie sich genommen haben um Ihr wundervolles Feedback auf Expedia zu teilen. Es freut uns sehr, dass Sie Ihren Aufenthalt genießen konnten und mit Freude zurück blicken. Ihre Rückmeldung wird mit dem gesamten Team geteilt und wird ebenso sehr wertgeschätzt.Wir freuen uns, Sie hoffentlich bald wieder begrüßen zu dürfen und verbleiben mit den besten Grüßen,Ihr Management Team

Guten Tag Arne, im Namen des Vier Jahreszeiten Teams ein herzliches Dankeschön dafür, dass Sie sich die Zeit genommen haben uns Ihre Eindrücke auf Hotels.com mitzuteilen. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt im Hotel verbracht haben. Wir schätzen Ihre Anerkennung sehr und haben Ihre Bewertung mit dem gesamten Team geteilt, welches sich herzlich bei Ihnen für Ihre Wertschätzung bedankt. Wir hoffen darauf Sie bald wieder im Hotel Vier Jahreszeiten willkommen heißen zu dürfen und bis dahin verbleibe ich mit herzlichen Grüßen aus der Maximilianstraße, Holger Schroth Managing Director

Sehr verehrter Gast, im Namen des Vier Jahreszeiten Teams ein herzliches Dankeschön dafür, dass Sie sich die Zeit genommen haben uns Ihre Eindrücke online mitzuteilen. Es freut uns sehr, dass Sie einen angenehmen und unvergesslichen Aufenthalt im Hotel verbracht haben. Wir schätzen Ihre Anerkennung bezüglich unseres erstklassigen Services sehr und haben Ihre tolle Bewertung mit dem gesamten Team geteilt, welches sich herzlich bei Ihnen für Ihre Wertschätzung bedankt. Wir hoffen darauf Sie bald wieder im Hotel Vier Jahreszeiten willkommen heißen zu dürfen und bis dahin verbleibe ich mit herzlichen Grüßen aus der Maximilianstraße, Holger Schroth Managing Director

Dear Jarle, thank you very much for sharing your highly appreciated feedback with us on Expedia. We were delighted to hear that your recent stay was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Holger Schroth Managing Director

Guten Tag Arne, im Namen des Hotel Vier Jahreszeiten Teams möchte ich mich herzlich bei Ihnen für Ihre tolle Bewertung bedanken und freue mich, dass Sie Ihren Besuch im Hotel genossen haben. Wir hoffen Sie bald wieder in der Maximilianstraße willkommen heißen zu dürfen und verbleiben bis dahin mit den besten Grüßen, Holger Schroth Managing Director

Dear Trygve, Thank you so much for your highly appreciated rating – we are all delighted that you enjoyed your visit so much. We do try hard to make our guests feel at home so it is very rewarding to know how much our guests enjoy themselves. We will make sure to pass your feedback on to our team. Especially that you liked our breakfast and our service makes us very glad. We hope to be able to welcome you back very soon and remain at your disposal. With best regards from Munich, Holger Schroth Manafging Director

Dear Guest, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback. We are delighted to read that the service quality met your expectations. In addition to the buffet breakfast we also offer a quick breakfast in the lobby comprising a hot beverage, croissants, confiture and butter for 14,- EUR. We hope to be able to welcome you back again soon to Munich. With best regards, Axel Ludwig - Managing Director

Dear Melissa, Greetings from the Hotel Vier Jahreszeiten Kempinski Munich.Thank you for sharing your recent experience with us here on Expedia. We are delighted to hear that you enjoyed your stay overall and had a good time.Unfortunately, we were not able to meet all of your expectations and we would like to apologise for any inconvenience this may have caused you.Please do not hesitate to contact one of our managers during your stay if you are not satisfied with any service or product you receive. We would have loved the opportunity to show you other categories. With over 165 years of history, we have 305 rooms of various sizes and designs. We are sure we will find something to your liking.We are looking forward to welcoming you back soon to experience the service for which we are renowned.Yours sincerely,Your Management Team

Dear DavidThank you so much for taking the time to share your experience with us.It is wonderful to hear that overall you enjoyed your stay with us and had a good time. We will share your kind words about our lavish Breakfast buffet with the entire team.Unfortunately, we were unable to meet all of your expectations and I would like to apologise for any inconvenience this may have caused you.If you are not satisfied with any product or service during your stay, please do not hesitate to contact one of our managers. Unfortunately, we were not informed and would have liked to have had the opportunity to clarify the situation on the spot.Regarding the soap, I would like to inform you that we use soap bars for sustainability reasons. They are then recycled and donated to countries such as Africa. This is one of the many points for our Earth Check Gold status certification.Please be assured that I will pass on the points you have raised to the relevant department heads for internal review.Dear David, we cannot undo your experience, but we would be delighted to welcome you back and show you the warm service we are known for.Yours sincerely from Munich, Your Management Team

Dear valued Guest Lilian, Greetings from lovely Munich. Thank you so much for your time and the effort to leave a review here with us. We are amazed to read that you enjoyed not only your stay but especially our location, our heartfelt service and the room. Please rest assured, that we will share your Feedback with the entire team. We are looking very much forward to welcoming you back and remain with best regards, your Management Team

Dear GABRIEL,Thank you for taking the time to share your recent experience with us.I am sorry to hear that you look back with disappointment and were generally not satisfied. I am very sorry for this and apologise for the inconvenience.You are always welcome to contact one of our managers already during your stay if you are not satisfied with a product or service. We would have loved to get the opportunity to rectify our mistakes on the spotUnfortunately, we cannot undo your experience, but we would be happy to welcome you back should you consider our hotel again and to convince you of our service, which you can and may expect from a Kempinski. Best regards, Your Management Team

Dear Lekun, Greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your great and valuable feedback with us on Expedia. We are very pleased to read that you enjoyed your stay. We are looking forward to welcoming you back soon and remain with the best regards from the Maximilianstrasse, Your Management Team

Dear Daniel, Warm greetings from Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for your fantastic feedback and the time it took. We are delighted to hear that you had a very pleasant stay and enjoyed our lovely hotel. We are looking very much forward to welcome you again here in Munich and remain with kind regards, Your Management Team

Dear Christine, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Glenn, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten.I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, Your Management Team

Dear Christian, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten as expected. It is always a great confirmation for our daily passionate work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and the nice comment as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Jorge Afif, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality

Dear Juanita, thank you for taking the time to share your valuable and also constructive feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Please accept our sincere apologies for the experienced struggle to be seated in our lobby. This is certainly not the service and procedure you can expect and for which we are famous for. Kindly always feel free to express your concerns to a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality

Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality

Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for sharing your impressions with us on expedia.com. We deeply regret to learn that our services did not live up to your expectations. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. We hope once your travel plans will bring you back to Munich, we will be able to welcome you again and provide the service you can expect from a Kempinski Hotel. Until then, we remain with warm regards from Munich, Your Management Team

Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards and we wish you a good start into the new year, your Management Team

Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team and we wish you a good start into the new year

Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Andrey, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Giuseppe, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on expedia.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Beatriz, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team and Alex will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Oleg, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for your rating for us on expedia.com. Unfortunately we do not understand the reason for the low rating. Kindly get back to our Director of Quality Mr. Sebastian Gerstenlauer (sebastian.gerstenlauer@kempinski.com). We hope once your travel plans will bring you back to Munich, we will be able to welcome you at the Hotel Vier Jahreszeiten Kempinski Munich. Until then, we remain with warm regards from Munich, Your Management Team

Dear Tara, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Jürgen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Eliane, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality

Sehr geehrter Gast KUNIHIKO,herzliche Grüße aus dem Hotel Vier Jahreszeiten Kempinski München.Vielen Dank für die Zeit, welche Sie sich extra genommen haben um Ihre Erfahrung mit uns und auf Expedia zu teilen. Es ist eine sehr schöne Rückmeldung, die uns wirklich freut und wir zu schätzen wissen.Wir hoffen, Sie bald wieder in unsrem Haus begrüßen zu dürfen und verbleiben mit den besten Grüßen aus der Maximilianstrasse.Ihr Management Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre gewonnenen Eindrücke hinsichtlich Ihres Aufenthaltes im Hotel Vier Jahreszeiten Kempinski München zukommen zu lassen. Es freut uns sehr zu erfahren, dass der Besuch Ihren Erwartungen entsprochen hat und Sie eine sehr angenehme Zeit im Hotel verlebt haben. Bis zu einem hoffentlich baldigen Wiedersehen in der Maximilianstraße verbleiben wir mit den besten Grüßen, Sebastian Gerstenlauer, Director of Quality

Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team

Dear Sourena, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your wedding anniversary at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team