Hoteller i Rock Island

«As soon as you walk in and walk through the hallways all you can smell is disinfectant spray masking a musty bad smell. Walls are paper thin, breakfast was sad and rooms were kept hot until you adjusted the AC which would take forever to get to a comfortable temperature.»

«Place is well, appreciated the staff . Check in was easy check out was easy . A notification of pet rooms and pet smell would be appreciated.»

«The door to my room was warped and hard to close but a note was made by the clerk to have it fixed. My stay and breakfast was very good. It was quiet and comfortable and not expensive.»

«All was good as usual. No complaints.»

«I did not like that they smoke in the casino, other than that it was a nice place.»

«Stay here! Very clean. Room and bed wonderful. Friendly staff. We’ve been traveling for 3 weeks. One of the best places we’ve stayed.»

«It was dirty and to much noise from the rooms beside and the hallway.»

«Great place!»

«Dirty thieves rats»

«When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They ...

«The room was not cleaned and the shower head was broken And I'm not here to complain, but overall, that hotel needs a lot of work to update the amenities.»

«Great»

«There was only 1 elevator working, we had to change rooms due the ceiling leaking, you should give complementary breakfast to guest staying. Instead you pay for everything. Not even a microwave in a room. So you have to go down 1 working elevator to heat food. The only nice friend staff were the servers. The first room we were in the floor didn’t have an ice maker so we had to go to a different floor. Then the second room we were moved to was decent. But you could see all the mold build up on ...

«Mucho ruido por construcción»

«Could use some upgrades /very outdated»

«Clean room. Staff was very friendly. Lots of options for breakfast»

«Upon check-in the key maker was broken so everyone had to be escorted to their room, which made the process slow. Also, we were stuck in our rooms until they got keys made. (No back-up key maker, I was told.) It was storning outside so we were glad to see the signs that the restaurant/bar opened at 4. At 4:30, we were told that the bartender was on national guard duty that weekend, so they weren't opening. (Only 1 employee runs the restaurant/bar, 7 days a week? National guard weekend duty is ...