Hoteller i Rock Island

«Room was adequate. No bugs and was clean for the most part. Several cosmetic issues on our end. Broken door latch, cracked floor tile, the tub drain was broken and didn’t drain well at all as well as some cracks on the tub floor. The elevator was also very sketchy, and the latest inspection posted is from 2019 with specific highlights to mandatory upgrades required by 2020. The keys to our room also didn’t work when we got there but the staff fixed it in a prompt manner. »

«Great value for the price. Staff very friendly and efficient. »

«Great place!»

«Great staff room always clean»

«My wife noticed that there were hairs on the pillows and bed»

«Clean rooms and well kept up»

«Very clean. Staff is helpful friendly. Breakfast was typical. »

«Súper bueno, muy limpio todo, precio incomparable, me encantó»

«They had a fun breakfast menu. They had recipe cards in various places to give suggestions on making things from the varied breakfast food items... My favorite was the various toppings to make different breakfast parfaits! »

«Front desk took my drivers license and my credit card took his cell phone out took forever to give back they had to check to see if our room was ready and we got there 2 hours past check in time when we went in the had sprayed a floral spray so strong we were half sick and were coughing, then the. Bathroom floor was so sticky and shoe marks all over it and the shower floor was gritty »

«It was dirty and to much noise from the rooms beside and the hallway.»

«I noticed and appreciated the efforts to have less waste, using less plastic and other environmentally friendly choices. This was true for soaps and such as well as at the breakfast choices.»

«Pool was out of order and the floor in my hotel room was soaked from rain water coming through the window and wall.»

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«The people who checked me in and out were very kind and helpful overall stay was great hot tub was hot pool felt nice temperature just right room was very cozy and clean»

«The room was filthy from electrical sockets and fixtures and remote controls being unable to turn on lights or tv or plug in my phone charger due to broken sockets remote and batteries being held up my tape holes in walls as if someone clearly punched through stains on pillows bedding chairs and floors the room was filthy with a poor air filters and smell. There were holes in the walls appeared to be bullet holes nothing was painted properly the drywall was pealing and breaking shower head and ...

«Everything thing was great»

«Reserved a king suite and the tiles in shower were broken, shower door wouldn’t stay closed and water pressure was awful. Fire alarm went off around 630 am by an alert system in room. No follow up from staff or notifications via txts or email. Front doors do not lock after 11 at night. The property had numerous water leaks.»

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