Hoteller nær Mill Creek Park

«My visit started with excellent customer service with Zach helping me find my parking space to making sure I got checked into my room. The room was beautifully decorated, clean and the hotel management was super responsive. My room was very warm and they tried to work with me to make it cooler. I think maybe a call ahead to make sure the heat is turned down or off in the room would be helpful. The room had a makeup washcloth and hair dryer bag which were nice touches, and also a steamer for ...

«Absolutely love Raphael! Cannot say enough wonderful things about the staff. Above and beyond to make our stay absolutely marvelous. Chaz is a MUST. Our dinner and wine were perfect. Plus live music ❤️»

«We enjoyed our stay. The hotel was clean, renovated, and modern. The staff were extremely welcoming and friendly. We enjoyed being able to use amenities at the neighboring attached property as well. The location was excellent and was walking distance to numerous shops, restaurants, and museums. We will definitely plan to stay here again in the future. »

«The staff was exceptional. Went above and beyond to ensure that you are comfortable. Rooms were clean, spacious and well maintained. However, Breakfast on the weekend was better than the weekday but I would highly recommend and I will definitely come back!»

«Great say and relaxing »

« Nothing like the pictures my bedding was dirty when I came in the room was not properly cleaned and the parking method is annoying »

«The gym was small but had good equipment. The parking was an issue -charged to park but all the spots were filled - we asked about the parking and night staff was rude. They apparently have off site parking available on weekends that you have to walk from- but we were not informed at check in. But otherwise people were nice. »

«We checked in and went up to our room and noticed room was warm. We turned the AC down in the room and went to bed. We got warm through the night and I’d end up opening a window. My Husband went down with the front desk following morning and they ended up telling him that the AC was out. That was not told to us upon check-in. They told us we could open up a window and that would cool the room off. Remind you, we are in downtown Kansas City, where there are sirens, loud noises, etc. The first ...

«Center of city»

«Everything was exceptional.»

«Let’s describe it as quirky. This is in a former grand house, and has shared spaces including a living room. Our room was quite large and even had a few snacks. We never actually saw anyone else there, as we had instructions to get in. Parking was a short walk away in a museum lot. We loved the closeness to Nelson-Atkins museum, and it was pretty near KC Rep’s theater.»

«Very nice hotel and great location.»

«The room was clean. Everything restocked. The Wifi was great. Breakfast was the usual hotel style but it was fresh, good, and the area was clean. »

«The experience would have been a lot better is the WiFi connection was better and more reliable. Additionally, depending on your room location, you would be hearing the vehicle noise from the streets. The room was comfortable and clean. »

«Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit ...

«It was just what I needed but I was blown away with the comfort of the bed, pillows and super clean. Will be back and hopefully can use outdoor area. Coffee in the lobby nice and quiet although on street side. Will be back!!!»

«Stains on furniture in room and bed was not the best for comfort. Everything else was great! »

«Nice room. Great location »