Hoteller i Middleburg Heights

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!.»

«The room was clean and the bathroom was clean. Nice stay!»

«Did not receive maid service once in my 3 night/4 day stay. »

«Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. »

«Breakfast was good. Room was clean and spacious. Staff very friendly.»

«Hotel was clean and rooms as well. I wish they would have offered free coffee in the lobby. They had Starbucks so was very pricey »

«Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back.»

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »

«Clean »

«Toilet was leaking water at the base. Lamp in the middle of the room was plugged in to an outlet on the wall which put the cord in the main walkway as a trip hazard (I unplugged it). Key card maker was broken so had to stop at front desk every time we needed access to the room. They didn’t verify who we were they just unlocked the door before we got to it. Long wait to get door unlocked too. »

«Elevators were all out of order and check-in system was down. Had to leave card details at desk to get my room.»

«The property itself and the decor are a blast from the past, complete with nostalgic smells from the era (not bad smells, just musty old wood house or apartment kinda smells). All the finishes were well-worn, but clean with no signs of bugs or mold. The room itself was very roomy and bed sheets were clean. The beds had a hallow feel that we didn't care for. We did not hear any noise from adjourning rooms, floor above, or outside. The front desk staff did give us a heads up that the rooms do not ...

«Nice breakfast, friendly staff!»

«The staff was so friendly. The breakfast was varied, plentiful, and delicious. The coffee was ground fresh for each cup. There were snacks, chips and ice cream available at all hours, along with water bottles. The room was clean, the bed comfortable. The location was convenient to the interstate. A great stay.»

«You are getting what you paid for. The night desk person was terrible. The guy in the morning was the nicest person ever though. I thought the room smelled. »

«Very nice»

«Clean room »

«Yes»

«It was an older hotel. The shower handle wobbled like it was about to fall off.thr pool area was dirty. I asked the front desk lady for towels and she said she puts them in the pool area. I went back in and they were none. I asked her again and she said she already gave someone in the pool area towels. But there were still no towels. The entryway smelled bad like pot. I think next time we'll stay somewhere else. »