Hoteller i Middleburg Heights

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! »

«Jackie was so kind! Really appreciated her help. »

«Breakfast was good. Room was clean and spacious. Staff very friendly.»

«Room was clean. Nice staff. Loved the balcony »

«Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. »

«Good love it »

«Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. »

«The hotel is not fully modern but the rooms is clean the kitchen just needs more utensils like spoon forks and a cutting board other than that it’s ok the air conditioner works well had no problems the staff some of them don’t understand much English but enough to get the point across at times but they are very nice people working Thare I would definitely recommend it »

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »

«Awesome staff»

«Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property»

«-Multiple soft spots in the floor under the carpet. If the right person steps on certain spots their foot will go through the floor. -some loose dog food found in pantry cupboard -boogers left on the wall opposite the toilet -curtains with minor damage -bathtub finish has damage and messy caulk -bathroom fan caked with dust -toilet takes a long time to flush -Refrigerator is missing the door handle -the room smelled of dog and food although I signed an agreement not to have animals in the room. ...

«Yes»

«Parking is easy. Unique hotel. Simple breakfast options. »

«Easy stay overall. Room was clean, staff were friendly, and breakfast was excellent. Highly recommended »

« Poor customer service »

«breakfast was great. coffee was great »

«The breakfast was good. The only issue I had was the ac in the room was extremely loud and the room door was hard to close. Other than that the property was excellent »

«Everything was great »