Hoteller i Middleburg Heights

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Jackie was so kind! Really appreciated her help. »

«Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! »

«The hotel is not fully modern but the rooms is clean the kitchen just needs more utensils like spoon forks and a cutting board other than that it’s ok the air conditioner works well had no problems the staff some of them don’t understand much English but enough to get the point across at times but they are very nice people working Thare I would definitely recommend it »

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«Breakfast was good. Room was clean and spacious. Staff very friendly.»

«Good love it »

«Room was clean. Nice staff. Loved the balcony »

«Had a reunion in town and went to room afterwards. There was a light above the sink that needed replaced because it was flashing and the sink drain was blocked. Other than that, it appeared to be comfortable. Went the next morning to the front desk to inform of the issues and waited for 15 minutes for the guy to get off his phone (which he didn't) and then another person showed up and informed her of the issues with the room. If housekeeping had been in that room that day, they would have known ...

«Awesome staff»

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »

«Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property»

«The bathroom door would not stay closed. Brown/ Black stains on the carpeting in the lavatory. The dishwasher was " out of order"; front desk manager did not mention this at check in. The stove overhead lightbulb was missing. Upkeep of property seemed to have significantly declined since my last stay 4 years ago.»

«We had a terrible stay. The air conditioning was not working, and we had to change our room 2 times. This should be checked before guests enter the room. The 3rd room the air worked but the water pressure was extremely low. Overall we were not happy with our stay. »

«This is an older hotel that used to be a Red Roof Inn. They are making some renovations: in our room we had a new granite sink, new toilet, vinyl flooring (except around beds), fridge, and microwave. The tub was older & shows years of wear that makes it look unclean, maybe reglazing or a chemical cleaning will resolve the issue. The beds were comfortable. However, the sheets were worn/stained. Management promptly changed sheets when we asked. Towels were bright white and looked brand new. A/C ...

«Staff were very friendly. Had 24 hour breakfast room open which was convenient for families. »

«Easy stay overall. Room was clean, staff were friendly, and breakfast was excellent. Highly recommended »

«This property was just not clean enough for me. Had a musty smell. When I first walked into my room it smelled like cigarettes and it is supposed to be a non-smoking property.Rugs in hallway were dirty. They put me in a handicap room I didn’t reserve that. It would’ve been OK but the bathroom was not clean. It had tile and it is pretty nasty looking. I had to lay towels down on the floor in order to even walk on the floor and to get in the shower. But I made it through the night after I went and ...

«Breakfast was wonderful. Parking was safe. »

«The breakfast was good»