Hoteller i Middleburg Heights

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Room was very clean and spacious. Staff super friendly. Everything was great!»

«Jackie was so kind! Really appreciated her help. »

«Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! »

«I enjoy my stay the staff was great very helpful the suit was clean the environment was clean would definitely recommend»

«This was an absolutely unacceptable experience, and I would not recommend this hotel under any circumstances. After being placed in three different rooms, I ultimately chose to leave and stay at another hotel across the street. Each room presented serious and consistent cleanliness failures that should never occur in any property. Room 1: The bed sheets had clearly not been changed. They appeared used, with visible hair and what appeared to be bodily fluid stains. Room 2: The bed again had ...

«Good love it »

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«Room was clean. Nice staff. Loved the balcony »

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »

«Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet.»

«Awesome staff»

«Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues.»

«Great location especially if you need to go to Avon Cleveland Clinic. Walking distance to shops and restaraunts. The building was a tad beat up but clean. Basic things like broken bathroom fan and peeling wallpaper. Otherwise, comfortable, quiet, clean and spacious room.»

«I rented a room for the evening for my sons hockey tournament we checked in and our room and our teammates room had bed bugs we went to desk to inform staff and they went up to room and argued that it was just dirty not bed bugs well I know what bed bugs look like and to find out 6 day ago a review came in that they had bed bugs. The staff proceeded to argue about a refund and we ended up switching hotels I will never stay at a best western again I also told the hockey tournament directors to ...

«Place was fine. A little dated and with all such properties, the carpets had that old smell. Room amenities were fine.»

«Fun sort of boutique (ish) hotel with an airport view. Quiet except for the click of the ac unit that was a little loud. All in all it was great!»

«Every staff member that we interacted with was beyond friendly and helpful! Offers a wonderful breakfast selection!»

«Safe and clean»

«Was there long enough to sleep for few hours and catch shuttle to airport. »