Hoteller i Middleburg Heights

«There were multiple tenants that appear to live in the motel with pets and sitting the the doorways smoking and and other things. Did not feel safe nor did I feel comfortable staying there»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Got there at 1030 after a late flight. Upon arriving the front desk clerk argued with me for 30 minutes that I had already checked in. Come to find out he had checked in the wrong family and gave my room to them. And then said they were “sold out”. I asked numerous times if he checked that persons ID and he said he was pretty sure he did and that it was my name. Fortunately it was someone we know so we were able to finally get it switched out. Got to the room and there was hair all over the ...

«1 bedroom suite was very clean and comfortable. Staff was very accommodating and we were very pleased with the many selections for breakfast. Will be back!»

«Friendly and helpful staff. They greet you when you come in and respect your personal space. If you need anything, they get it to you promptly. When there was an issue that had solutions right away. The rooms were cleaned very well except for some stuff left over from the previous guest. Breakfast was filling with a good selection. There was an issue with A/C unit which was fixed right away while we were gone. The bathroom fans are louder than normal and are activated by a motion switch. I would ...

«I will never go to this hotel again. For a king sized bed, we were given two flimsy pillows with stained sheets. A used toilet paper roll in the bathroom A rusty iron that almost stained my clothing The breakfast was NOT breakfast. You had cereal but no milk. Not a good variety of options. Standard waffle maker but no actual breakfast sides other than a hard boiled egg. The halls were littered with trash. Should have just went to the motel 6 across the street.»

«The walls were extremely thin, the bed was hard as a rock, half of the electric blinds didn’t work, the pillow was dark yellow and disgusting… some high points would be the pool, ease of the tv streaming»

«Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!»

«Smelly, grimy, sketchy hotel. Reviews were 7/10 and pictures looked nice. Very very misleading!! Booked this hotel and checked in with an uneasy feeling. Got to our room and the condition was very poor. Everything was very worn and unkempt. The pullout couch mattress was brown, coffee table was in horrible condition and the room didn’t smell clean. There were footmarks on the bathroom floor making the “yuck” factor stick out even more. My party was not comfortable staying here. Don’t stay here. ...

«I booked the stay seeing breakfast was included, until the morning we were noticed that breakfast was not included. I don't know which side was wrong, but disappointed about this part, the day was raining so heavily and the whole family has to rush to find a place to eat because kids so starve»

«Broken elevators, shower janky, pool was down, and breakfast looked like trash. And the downstairs area smelled old and carpet was very well stained.»

«Solid hotel, great location, and a friendly family operation.»

«Good»

«The front desk was extremely polite. Breakfast was great.»

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«Remodeled and clean»

«It stay clean I wish breakfast was a little more updated other then that I love it»

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«Very quiet for its close proximity to the airport.»

«People were very nice working there. Room was a little run down»