På stranden, solsenger og strandhåndklær

Anmeldelser av Hotel Riu Plaza Miami Beach

4 out of 5
Hotel Riu Plaza Miami Beach
3101 Collins Ave, Miami Beach, FL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 535 av totalt 1176 anmeldelser." "
Rangering på 8 − Bra. 311 av totalt 1176 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 1176 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1176 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1176 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Sondre

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Sonam

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rommene var veldig slitne og det var ekstremt lytt. Vi ble stadig vekt av normale mobilsamtaler fra rommene ved siden av. I tillegg fikk vi er laken og ikke en dyne. Sengene var ikke ordinære dobbeltsenger egnet for to personer, slik som annonsert på siden. Og planløsningen på rommet var veldig dårlig med at du går inn via badet. Badets standard var også lav. Utearealene var forsåvidt greie men de hadde ingen livvakt ved bassenget, som er litt spesielt. Det var også veldig få i resepsjonen for å betjene inn/utsjekking, så man stod veldig lenge i kø.
Bodde her 2 netter i februar 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 8 netter i februar 2023

10/10 – Utmerket

trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022

4/10 – Dårlig

Harald

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marvin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
😊😊😊
Bodde her 3 netter i mai 2024

8/10 – Bra

Aphrodite

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/a
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Duni

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They care only the money that’s all poor attention speccially at the beach
Bodde her 1 natt i mai 2024
Svar fra Hotel Riu Plaza Miami Beach den 21. mai 2024
Dear Duni,Thank you very much for taking the time to provide your valuable feedback from your recent experience.Please allows us remark the beach is public and only local authorities are in charge of this area.We have noted your feedback, as our guests are our priority.Hoping to have the opportunity to welcome you again.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Arlene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great pool and breakfast. Nice quite area and safe.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Erica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t like the dinner
Bodde her 2 netter i mai 2024

6/10 – Grei

Luba

Likte: Renhold og personale og service
Rooms very very basic. Air conditioning was not working well
Bodde her 1 natt i mai 2024
Svar fra Hotel Riu Plaza Miami Beach den 20. mai 2024
Dear Luba,Thank you very much for sharing this information with us, it is really helpful when implementing the adequate measures.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. our guestrooms do vary in size and layout, we do apologize that it fell short of your expectations. Please accept our apologies for any discomfort.Nevertheless, we will take note of your observations for future arrangements.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Malinda

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Verbleven in oceanfront room. Kamer schoon en netjes met mooi uitzicht. We kregen een leuke attentie voor ons 25-jarig jubileum. Ontbijt en diner heel goed. De bediening op het strand, de cocktails en het eten was een fijne ervaring en heel goed.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Paulina Magdalena

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Nikolay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing i didn't like was chair being too close to each other at the beach even though therenisnplenty space on the sand
Bodde her 2 netter i mai 2024
Svar fra Online Reputation Manager den 9. mai 2024
Dear Nikolay,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.You can be assured that we will record your comments and take them up with the appropriate departments.We hope you will be back soon.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

William

Reiste med familie
Likte: Renhold og personale og service
The location, the breakfast buffet, the outside amenities were fantastic. Our housekeeping was fantastic. Some of the other personnel left a little to be desired. Some of the information provided by staff and concessions was incorrect. And the cooling system and room itself were extremely dated.
Bodde her 4 netter i april 2024
Svar fra Hotel Riu Plaza Miami Beach den 9. mai 2024
Dear William,We appreciate you took the time to leave your impressions regarding your recent stay with us.It is disappointing to read your stay was not perfect.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right.Thank you for sharing this information with us, it is really helpful when implementing the adequate measures.Looking forward to hosting you again.Best Regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Néstor

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Average
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 8. mai 2024
Dear Néstor,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Miguel

Likte: Renhold og overnattingsstedets bygg og tilstand
Magnífica y agradable
Bodde her 1 natt i mai 2024
Svar fra Online Reputation Manager den 7. mai 2024
Apreciado Miguel,Muchas gracias por su comentario,Queremos expresar nuestro más sincero agradecimiento por sus palabras. Su reseña nos inspira a continuar nuestro compromiso con la excelencia, y esperamos ansiosos la posibilidad de recibirlo nuevamente en cualquiera de nuestras ubicaciones para ofrecerle otra experiencia excepcional.Cordialmente, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

jedson

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Beda Leticia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Está súper bien!!! Tranquila,la habitación amplia y bonita!!! La vista preciosa!!!
Bodde her 4 netter i april 2024

10/10 – Utmerket

Shaul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great proparty on the beach, hotel was clean and ground were excellent. The beach was well maintained and there was lots of loungers and umbrellas available. A couple if employees were around to help at all times. The breakfast buffet was fantastic lots of options (it’s not your start hotel egg sausage cereal) I would say it was better then the option on the NCL cruise boat. Dinner was good as well and good value, with fish beef and many other options. This is not your 5 star mega resort but a great hotel in Miami that I would return to with my family in a heart beat!
Bodde her 2 netter i april 2024
Svar fra Hotel Riu Plaza Miami Beach Online Reputation Mana den 6. mai 2024
Dear Shaul,It is very gratifying to read your wonderful review. The best reward is to learn that our staff efforts paid off and you enjoyed your holiday.Thank you very much for choosing us.Wishing you a very happy day.Kindest wishes!Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 – Grei

Anastasiia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel needs renovation, the staff is friendly, good breakfast
Bodde her 6 netter i april 2024
Svar fra Online Reputation Manager den 6. mai 2024
Dear Anastasiia,Thank you for sharing your experience with us!While we are glad you enjoyed the staff members service and the breakfast, it's truly saddening to hear you weren't completely satisfied with your recent experience.We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Lenis

Reiste med familie
Very Clean and updated customer service was great Angel is the best
Bodde her 2 netter i april 2024
Svar fra Online Reputation Manager den 2. mai 2024
Dear Lenis,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

Spiessberger

Bodde her 6 netter i april 2024

2/10 – Forferdelig

Carmen

Bodde her 2 netter i april 2024

8/10 – Bra

Bree

Bodde her 2 netter i april 2024

10/10 – Utmerket

Eugen og Astoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 4 netter i april 2024
Svar fra Online Reputation Manager den 30. apr. 2024
Dear Eugen,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

DORON

Bodde her 3 netter i april 2024

8/10 – Bra

Fozia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

8/10 – Bra

Paula

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great couple days in Miami, fun location, beach front!
Svar fra Online Reputation Manager den 25. apr. 2024
Dear Paula,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

Zara

Bodde her 2 netter i april 2024

8/10 – Bra

Hannes

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024

10/10 – Utmerket

ucha

Bodde her 1 natt i april 2024

10/10 – Utmerket

morissa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location and property
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 19. apr. 2024
Dear morissa,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Miami Beach.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Céline

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a wonderful resort with very nice staff and great selection of food. Easy access to beach and availability of chairs and umbrellas. Would definitely go back!
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 18. apr. 2024
Dear Céline, Thank you for your 5-star review. We are thrilled to hear such wonderful feedback of your stay with us from the resorts and culinary offer to the service provided! It is our hope to welcome you back for another unforgettable stay in the near future!Warm regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Hilda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great thank you
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 18. apr. 2024
Dear Hilda,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 – Grei

Monica

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Our room was dusty and we had no hot water, dust and stuff under the bed staff was nice and helpful
Bodde her 2 netter i april 2024
Svar fra Online Reputation Manager den 19. apr. 2024
Dear Monica,We really appreciate that you took the time to evaluate us and to share your feedback.We are disappointed that there were some inconveniences that made an impact on your overall experience. Please rest assured that we will pass your comments to corresponding departments for further consideration as we know there is always room for improvement and we hope that you will give us a chance to host you soon again and share a more enjoyable experience.With best regards,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

Leslie

Reiste med partner
Likte: Renhold og personale og service
Nice average property
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 17. apr. 2024
Dear Leslie,Thank you very much, first of all, for choosing to spend a few days in our company.We are honoured to have been your hosts and to receive your kind comments.We look forward to the opportunity to welcome you back in the not too distant future.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolle Lage am Strand. Eine schöne, saubere Anlage!
Bodde her 6 netter i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Liebe Sarah,vielen Dank, dass Sie sich die Zeit genommen haben, diese nette Bewertung über unser Hotel Riu Plaza Miami Beach zu schreiben. Wie schön, dass Ihr Aufenthalt so komfortabel war und Sie alle Aspekte Ihres Aufenthalts genossen haben.Solche Kommentare machen uns glücklich und bestätigen uns, dass wir unsere Arbeit richtig machen!Wir hoffen Sie jederzeit wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Daniella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at hotel Rui miami beach was incredible. Staff was super nice and helpful. Constant room service. Amazing location on the beach and just a short trolly or uber to south beach if you want some more action. Definitely a family friendly hotel. Some special notices to fredrico who works on the beach and ruben at front desk they were super friendly and really went above and beyond for us.
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 16. apr. 2024
Dear Daniella,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice older property great location on Miami Beach clean with good friendly service. Only drawback was very limited menu outside of the buffet. which we did not go too. 38 dollars and we just don't eat that much food. plenty of other options walking distance from the hotel we would go back
Bodde her 3 netter i april 2024
Svar fra Online Reputation Manager den 15. apr. 2024
Dear Tracy,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Please be assured that we will follow up on your comments and address them with the appropriate departments.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

6/10 – Grei

nicola

Likte: Renhold
Bodde her 4 netter i april 2024

10/10 – Utmerket

Ashly

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was a smooth process as expected from other Riu stays. Customer service was excellent! ALL the staff was kind, and helpful! (Augustin was one of the staff I remembered, who continuously made sure my stay was going okay, and he wasn’t apart of front desk staff). I wanted a specific room for my birthday and they made sure to help me with accommodations when arriving to ensure I had the perfect view i wanted. Con: Parking was $50 a day but typical for the area considering street parking is 0/0. Would definitely stay again!
Bodde her 2 netter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Ashly,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We guarantee that we take note of his observations and will proceed to manage them with the appropriate departments.We are always waiting for youYours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Diane L

Bodde her 1 natt i april 2024

10/10 – Utmerket

Mary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff. Lovely property that’s a really nice size. Not too big which makes it more personable. Right on the beach and the free Miami trolly to South Beach stops right outside. Also on the lovely boardwalk trail.
Bodde her 4 netter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Mary,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Meybolle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very nice and clean. Definitely get breakfast included it’s very convenient and wide variety of options
Bodde her 4 netter i april 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Meybolle,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Miami BeachOnline Reputation Manager

8/10 – Bra

Jimena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like the bathroom door in my room
Bodde her 1 natt i april 2024
Svar fra Online Reputation Manager den 11. apr. 2024
Dear Jimena,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.Rest assured that we will take your observation into account and discuss it with the relevant departments.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager

10/10 – Utmerket

Amanda

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This resort was perfect!
Bodde her 3 netter i mars 2024
Svar fra Online Reputation Manager den 12. apr. 2024
Dear Amanda,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Plaza Miami BeachOnline Reputation Manager