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Anmeldelser av Bentley Hotel South Beach

4 out of 5
Bentley Hotel South Beach
510 Ocean Dr, Miami Beach, FL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 616 av totalt 1056 anmeldelser." "
Rangering på 8 − Bra. 204 av totalt 1056 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1056 anmeldelser." "
Rangering på 4 − Dårlig. 49 av totalt 1056 anmeldelser." "
Rangering på 2 − Forferdelig. 89 av totalt 1056 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Andreas Hvidsten

Forretningsreisende
Likte: Personale og service
Hotellet var enkelt og greit, det hadde en god beliggenhet.
Bodde her 2 netter i mai 2021
Svar fra Noura Soufia, General Manager den 7. juni 2021
Hello Andreas, We are happy you enjoyed your stay with us and cannot wait to welcome you back soon!

4/10 – Dårlig

Michael B.

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was under MAJOR renovation. They did not mention the renovation in rheir ad on Expedia. The noise , wall and floor shaking were so bad that I needed to leave the property for two days of my 7 day prepaid stay.
Bodde her 7 netter i mai 2024

8/10 – Bra

Brandi

Reiste med familie, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and comfortable and very nice staff.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Syretha

Reiste med familie
Staff was great! Made our birthday weekend everything! We will definitely be back….
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Nino

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely not what we expected, very outdated the pool close at 6 PM. We had no hot water. They put a $300 hold on your credit card as well as charge you $58 to park your car. For the money we paid it’s definitely not worth it.
Bodde her 1 natt i mai 2024
Svar fra Ashleyth chavez den 25. mai 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guest .

6/10 – Grei

Mathew

Likte: Renhold og personale og service
Bodde her 3 netter i mai 2024
Svar fra Alejandro den 24. mai 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 – Utmerket

Pam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ashleyth Chavez den 24. mai 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 – Utmerket

Temeka

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ocean view , spacious room ,short walk to the beach ,dining all within reach.Free bike rental ,and the doorman to greet me entering and exiting the property. I really didn't need to rent a car. from the airpot. I would definitely like to stay there again.
Bodde her 3 netter i mai 2024
Svar fra Alejandro den 22. mai 2024
It's great to know that our complimentary bike rental and friendly doorman added to your positive experience. We strive to provide all the amenities our guests need for a relaxing and enjoyable stay, and we're thrilled you found that you didn't need to rent a car. We look forward to welcoming you back on your next visit!

8/10 – Bra

Natalya Renee

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
I loved the staff and service however the fridge in our room stopped working and maintenance was not able to fix it.
Bodde her 4 netter i mai 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Dear Natalya , Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fridge not functioning during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 – Utmerket

Ucopia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the location and the cleanliness of the room. Staff were helpful and the room was cleaned everyday.
Bodde her 5 netter i mars 2024
Svar fra Ashleyth Chavez den 20. mai 2024
We're delighted to hear that we exceeded your expectations during your stay! Providing clean and beautifully renovated rooms is a top priority for us, and we're thrilled that you found your accommodations spacious and comfortable. Your satisfaction with the cleanliness and comfort of your room is incredibly important to us, as we strive to create a welcoming environment for all our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!

10/10 – Utmerket

vanessa

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
best hotel.
Bodde her 3 netter i mai 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

2/10 – Forferdelig

Georgette og Miami

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This property is under construction! The lobby is the size of a closet. The pictures are not anything you will see when you get there. Beware!
Bodde her 2 netter i mai 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Utmerket

Freiby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome and convenient
Bodde her 2 netter i mai 2024
Svar fra Ashleyth Chavez den 19. mai 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 – Utmerket

Syandene

Reiste med partner
I loved my stay ,thank you again
Bodde her 3 netter i mai 2024
Svar fra Ashleyth Chavez den 19. mai 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

2/10 – Forferdelig

Drilon

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i mai 2024
Svar fra Alejandro den 21. mai 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 – Utmerket

Jorge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was located right across from the beach entrance. The staff went above and beyond to ensure our stay was exceptional. Shout out to Raul who made sure our vehicle was ready for a 3am departure. Will be staying here when I return to Miami.
Bodde her 4 netter i mai 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Raul our Front Desk. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

8/10 – Bra

Sonya og Leesburg

Reiste med familie
Likte: Renhold og personale og service
They were doing renovations, so it was noisy!
Bodde her 2 netter i mai 2024
Svar fra Ashleyth Chavez den 17. mai 2024
Thank you for taking your time to leave a 4-star review. we appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Utmerket

Terez Marie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Conveniently located on Ocean Drive across from the beach. On the strip and in walking distance from everything. Clean, nice spacious room. Pool was a decent size with a hot tub. The only thing that would make it perfect is improving the free breakfast and a bar would be perfect inside the hotel as an option besides TGI Friday’s below. Oh and don’t ask for more than 1 towel lol.
Bodde her 3 netter i mai 2024
Svar fra Alejandro den 15. mai 2024
We're delighted to hear that you enjoyed our convenient location, spacious rooms, and pool area. Your suggestions about the breakfast and the addition of a bar are greatly appreciated, and we'll certainly consider them as we strive to improve our guests' experience. We apologize for the inconvenience regarding the towels and will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back soon for an even better stay!

10/10 – Utmerket

Laura

Likte: Overnattingsstedets bygg og tilstand
Very nice
Bodde her 2 netter i mai 2024
Svar fra Ashleyth - Front desk den 14. mai 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 – Utmerket

Jose Santos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Alejandro den 13. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 – Grei

SHANTE

Bodde her 3 netter i mai 2024
Svar fra Alejandro den 13. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the property. Construction at the building and pool area is a down side.
Bodde her 3 netter i mai 2024
Svar fra Alejandro den 13. mai 2024
We're thrilled to hear that you loved the property overall. Rest assured, we're constantly striving to enhance our facilities to provide an even better experience for our guests. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay.

8/10 – Bra

david curtis

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
A lot of restaurants within easy walking distance. Ocean is across Ocean Drive about 1/4 mile.
Bodde her 2 netter i mai 2024
Svar fra Alejandro den 13. mai 2024
It's fantastic to hear that you found our location convenient with plenty of dining options nearby! Being within easy walking distance to numerous restaurants definitely adds to the overall experience. And having the ocean just a short stroll away is truly a bonus. We hope you had a wonderful time exploring the area and enjoying the beautiful views. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

10/10 – Utmerket

Michal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing. A very pleasurable experience. I highly recommend to anyone looking for a getaway.
Bodde her 3 netter i mai 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Thank you for sharing such a glowing review of your stay at Bentley Hotel South Beach, and for awarding us a perfect 5 out of 5 rating. We are overjoyed to know that you had a great experience with our team and our amenities. It's feedback like yours that motivates our team to continue providing outstanding service and ensuring our guests have memorable stays. We're thrilled that we were able to contribute positively to your time in Miami Beach. Looking forward to welcoming you back soon for another wonderful experience.

10/10 – Utmerket

GURVINDER

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 5 netter i mai 2024
Svar fra Ashleyth - Front desk den 8. mai 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects. Your kind words are a great encouragement to our entire team. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

10/10 – Utmerket

Harvey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beach
Bodde her 2 netter i april 2024
Svar fra Alejandro den 7. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 – Grei

MICHAEL

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Old dated hotel
Bodde her 3 netter i mai 2024
Svar fra Alejandro den 6. mai 2024
Dear Michael, We're genuinely appreciative of your recent stay and for taking the time to share your feedback. We're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

8/10 – Bra

Diana

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing service with William at the front desk and Caesar the concierge. We had a 2 bedroom with kitchen and balcony which was fantastic for the 3 of us. Loved that we were close to the beach and volleyball. They provide bikes, beach chairs, umbrellas and coolers with ice for water which was fantastic. Downside was the construction noise as they were building a fitness area and courtyard. Overall, we loved the hotel and would come back.
Bodde her 3 netter i april 2024
Svar fra Alejandro den 3. mai 2024
It's wonderful to hear that William and Caesar provided amazing service during your stay. Having a spacious 2-bedroom suite with a kitchen and balcony sounds perfect for a group of three. The proximity to the beach and volleyball must have added to the enjoyment of your trip. It's great that the hotel provided convenient amenities like bikes, beach chairs, umbrellas, and coolers. We look forward to welcoming you back on your next visit!

8/10 – Bra

Alyssa

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place for price
Bodde her 3 netter i april 2024
Svar fra Alejandro den 3. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ashleyth -Front desk den 5. mai 2024
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 – Utmerket

AIDA og Amsterdam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything you need is here. One of the best hotels I’ve stayed at on south beach. Clean, convenient, ocean front, and location is everything. The hotel has been renovated and they are keeping up with it. The rooms are perfect.
Bodde her 3 netter i april 2024
Svar fra Alejandro den 3. mai 2024
It's fantastic to hear that you found everything you needed at our hotel and that it ranks among the best you've stayed at on South Beach. We take great pride in maintaining cleanliness and convenience for our guests, and being oceanfront certainly adds to the appeal. We're thrilled that you appreciate our ongoing renovations and that the rooms met your expectations perfectly. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 – Utmerket

Jason

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this place and the service was amazing!
Bodde her 2 netter i april 2024
Svar fra Alejandro den 2. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

2/10 – Forferdelig

Indrit

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place is a dump; unsafe; dirty and smelly. Stay away
Bodde her 3 netter i april 2024
Svar fra Alejandro den 2. mai 2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 – Utmerket

Kaylynn

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
William was great! Will be back
Bodde her 3 netter i april 2024
Svar fra Alejandro den 2. mai 2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 – Utmerket

Camisha Latrice

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always stay here when in the Miami area. I'll be back in November.
Bodde her 1 natt i april 2024
Svar fra Alejandro den 2. mai 2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 – Bra

Milana

Bodde her 4 netter i april 2024
Svar fra Alejandro den 21. mai 2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 – Grei

Inna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was under renovation, which was not stated anywhere. We booked 1 bedroom ocean view suite, and instead we were placed on the 2nd floor with no ocean view and the room very old and not renovated. Hotel looked nothing like the pictures and most of the areas on the pool deck were under construction.
Bodde her 3 netter i april 2024
Svar fra Alejandro den 1. mai 2024
We appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Utmerket

Gabriela

Bodde her 4 netter i april 2024
Svar fra Ashleyth Chavez den 20. mai 2024
Dear Gabriela,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

8/10 – Bra

Anthony

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The rooms were great! The property is in transition as they are updating, repairing and cleaning a lot of the outside and common spaces The valet situation left a lot to be desired as we often found ourselves running late due to waiting for our car. They seemed overworked and at times distracted
Bodde her 6 netter i april 2024
Svar fra Alejandro den 1. mai 2024
We're delighted to hear that you enjoyed your rooms! We appreciate your understanding as we work on improving and enhancing our property. Your feedback regarding the valet service is valuable, and we'll address this to ensure a smoother experience for our guests. Our team is dedicated to providing excellent service, and we'll take your comments into consideration as we continue to strive for improvement. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

10/10 – Utmerket

Sonia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to the ocean and all the shopping and hangout spots. The staff was awesome and I can tell once the upgrades are completed it will be even better!
Bodde her 3 netter i april 2024
Svar fra Alejandro den 1. mai 2024
We're thrilled to hear that you enjoyed our convenient location near the ocean and popular shopping areas! Thank you for your kind words about our staff—we take pride in providing excellent service. We're excited about the upgrades we have in progress, and we can't wait to share the improved experience with you in the future. Your support means a lot to us, and we look forward to welcoming you back for an even better stay!

8/10 – Bra

Kateryna og New York

Bodde her 12 netter i april 2024
Svar fra Ashleyth - Front desk den 14. mai 2024
Dear Kateryna ,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ashleyth - Front desk den 27. apr. 2024
Dear Ashley , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 – Utmerket

Gwendolyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Concierge Caesar was very friendly and there to welcome us when we arrived. Took care of our luggage and getting our car valet parked. Our room was interestingly shaped and quite spacious . And the bed was one of the most comfortable ones we have had in a hotel. We had a room at the back of the hotel and although the view was missing the quiet more than made up for it. We would definitely go back.
Bodde her 1 natt i april 2024
Svar fra Ashleyth - Front Desk den 27. apr. 2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Cesar our concierge. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

2/10 – Forferdelig

Sharon

Likte: Renhold og personale og service
The noise was unbearable. There was construction noise and intermittent buzzing and drilling in my room 24 hours a day - I woke up to it at 6am and it was still happening every minute or 2 at 11pm. I literally paid to stay at another hotel.
Bodde her 4 netter i april 2024
Svar fra Alejandro den 1. mai 2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Utmerket

Justyna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Complementary beach towels were a nice surprice.
Bodde her 3 netter i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our amenities . Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

6/10 – Grei

Kimberly

Reiste med en gruppe
Likte: Renhold og personale og service
Its an older building. The room was sufficient but there is not a lot flat surfaces to place your stuff. And the fire alarm kept going off during the night. The service and staff were very friendly and accommodating.
Bodde her 3 netter i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fire alarm during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 – Utmerket

rudy

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist at the front desk was very nice, helpful and personable.
Bodde her 2 netter i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

8/10 – Bra

Emmanuel

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place but renovations are happening
Bodde her 8 netter i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your rating. Your insights can help us continue to improve and provide exceptional service to our guests. We apologize for the inconvenience regarding the noise we will try our best to work on it and make our guests to feel more comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

10/10 – Utmerket

Chelsea

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the front desk is a hit or a miss. However, Cesar and the manager were extremely friendly, hospitable, pleasant and accommodating. Cesar helped facilitate an early check in by asking the cleaning crews manager when the help desk did not propose or attempt to find a solution. They also allowed us to use the pool after checkout and kept our bags because our flight was later during the day. On top of all that, they provide chairs for the beach, towels, bikes, water bottles whenever asked and often it was offered without having to ask and last but not least they have a champagne hour at 5pm.
Bodde her 3 netter i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent concierge Cesar he truly works hard to help and accommodate our guest the best way he can. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay and enjoy our champagne hours again in Miami Beach. Warm regards,

10/10 – Utmerket

Bernice

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La localidad es genial, el servicio excelente. Altamente recomendado.
Bodde her 1 natt i april 2024
Svar fra Ashleyth - Front desk den 23. apr. 2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great location and excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards, ready for your next visit.