Hoteller nær Mattress Factory

«I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even ...

«There was no shower curtain and not even water bottle available in the room »

«Good hotel»

«Supper cool, & clean place. Couldn’t be in a better location. Staff was more helpful & friendly than I’ve ran into in a long time. »

«Nice hotel in the city! Clean and comfortable beds!»

«Great experience»

«Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid»

«Great location in downtown. »

«Very clean always stay here when I go to Pittsburgh! Great views!»

«Walking distance to train and bus transportation. Walking distance to the Strip District. Kitchen was clean and well equipped. Room was quiet, even tho there was a wedding taking place in the hotel. It is a very lovely restored building. Staff was friendly and helpful.»

«Great hotel, friendly staff. All positive :)»

«I had pre-booked, so check-in was a breeze. The lobby and public areas are clean and modern. The well maintained pool area was a favorite of the kids. Breakfast was fresh and plentiful. All this was possible because of the incredible staff at this Comfort Inn. »

«Things to note: -had difficulty getting into front door with my code - had to call multiple times -original room smelled like mildew and bed was uncomfortable However: -customer service was 100/10. Replied at 2am/all others of the day -they were able to switch me to a newer room, that did not feel as uncomfortable -very conveniently located -price was very reasonable Overall, I would probably shell out a bit more to stay in a comfortable clean place that did not give me issues with getting ...

«Good location, easy check-in, easy parking.»

«The room was great, breakfast was as expected, everything was clean and well stocked. Check-in took awhile. The front-desk lady seemed a little frazzled and appeared to to be struggling with the computer system, but eventually we got our keycards. Holiday Inn Express is our favorite one-night hotel to stay at when we are on road trips due to consistent experience and good value.»

«It’s a fabulous and unique hotel. Centrally located in the heart of Lawrenceville, Pa Very close to downtown Pittsburgh, Pa. Love the Bar setup style and Breakfast. Will be back again😍»