Hoteller i Mastic

«Room was very clean»

«Blanket had a brown stain on it and when we told the desk all they did was take off the blanket so we had to call for a replacement. The shower water was hot for about 5 seconds than ran cold.»

«Whoever owns and manages this property does a first class job. Very well kept building and an amazing room. Friendly staff. Great breakfast. Every holiday inn must be operated like this one. I do not know if I will travel that way again but I will look for this hotel if I do so.»

«Staff was friendly and helpful a great place to stay. Great location not far from the main road and shopping areas.»

«Dette hotellet er helt nytt og har en god beliggenhet. Rommene er store med store senger og en god sovesofa. Micro, oppvaskmaskin og stekeplate gjør det mulig å lage mat selv om man ønsker det. Hotellet ligger i et rolig område, litt for deg selv, og leiebil er å anbefale om man skal bo her.»

«The room was very clean and very big. Plenty of towels, pillows and blankets. Staff was very friendly at check-in. The location was very convenient right off the LIE. The area had restaurants, Starbucks, and a Walmart. There was an outdoor patio for grilling and a fire pit. The breakfast in the morning had a good selection -fruit, cereal, baked goods, yogurt and more.»

«I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage»

«Plenty of parking, great staff, free breakfast.»

«Room was very clean, but the sheets smelled like bleach. Very strong.»

«During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly.»

«Linens and coffee/coffee cups only every other day. Room was cold despite being June and A/C / heat not working. No luggage carts available. Lobby coffee supposed to be up by 7am but it wasn’t.. staff said “we’ll try to get it ready”. Restaurant server rude, food barely edible and expensive.»

«This is not a 4.5 star rated hotel. The continental breakfast was barely existent - the fruit (bananas only) were black and rotten and there all 3 days, one tray of eggs and bacon. Guests were allowed to eat breakfast in pajamas. Decor was outdated. Rooms were clean although there were several ants in bathroom.»

«We reserved a room with a Queen bed and a sofa bed. Sofa bed was not sturdy, my husband had to sleep on the sofa. The Queen bed was not a "Queen" but rather a double. I called the front desk and was told it was Expieda booked me in an Accessible room. Total BS! A Queen is a Queen no matter the type of room. Two very uncomfortable nights and $900 later, never will stay there again.»

«We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive»

«Good»

«Loose floor tiles in the kitchenette.»

«I enjoyed my stay the staff was friendly and very helpful i cant wait to return back»