Hoteller i Mascot

«Yes »

«Staff was friendly and the room was clean. »

«Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in ...

«The room smelled of milll dew. It wasn’t properly cleaned. WiFi was not made available at the front desk. The continental breakfast was terrible. The powdered eggs had a fishy smell and were inetable . The sausage didn’t appear to be real meat. The staff hovered over the breakfast bar and gave the guests the impression he was watching over to much consumption. I won’t be staying at this hotel ever again!!!»

«The property was exceptional on all levels!»

«Everything was great except we did request a room with a deck »

«Staff was friendly. The room looked the be recently renovated. Very clean and comfortable.»

«This was a quick overnight stay. The facility was clean, quiet, and super easy to get to! Breakfast was hot & the staff was friendly! »

«Parking and check in easy AC works fine. Bathroom wall frame was rotting »

«The place was very nice and clean. The room was perfect and it worked out well for my cat. The only down fall was there were very few places to eat but we went to a place next door, Harrison's, qhich had very good food.»

«Breakfast waa great, staff was super friendly. We had a problem with refrigerator when we first got into the room. The maintenence switched it out within 10mins. The TV was slow to load channels and/or not load some channels, but we didnt mind as we werent in the room much at all. Definitely will be back again.»

«The room was not as clean as we thought it should be. Lights between the beds did not function, light above the table and chairs did not function, microwave was not cleaned, smoke detector was disconnected from the wall, body wash and shampoo bottles were both empty and one was not connected to the shower stall. window coverings were not connected to the mounting rod. When we returned to the room on one occasion our room keys did not open the door. To be fair our daughter had an adjacent room ...

«The temperature of room would not stay consistent. The pool was lacking. Both the keys stopped working and had to be rekeyed. The breakfast was decent but not great and coffee was not very good. They charged us an incidental fee that was not disclosed to us upon booking so our stay was more then we budgeted for. The hotel itself just seemed run down and we thought being a marriot brand it would of been better.»

«The bed comforter was ripped, only 2 hangers in closet and no luggage rack. 2 drawers. The gym was not in use and some of the ice machines. The rugs were stained throughout all the halls. The breakfast manager yelled openly at his staff regarding closing exactly at 9:00. The coffee was watered down. Bed was comfortable. Tv worked ac / heat worked. »

«Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room ...

«Nice, clean, pet friendly, good bed, nice breakfast. »

«Great»

«We stay at Ka Quinta hotels when we travel. The one in East Ridge (Chattanooga) TN is really nice. The one in Powell Tn not so good. Microwave did not work, the refrigerator was so noisy I had to unplug it. The breakfast no where near as good as East Ridge. »

«Quick stop passing through town, clean! »