Hoteller i Strawberry Plains

«Love the front desk staff member. She was friendly and 100% attentive to resolve our issue. There was a big water leak in the hallway, TV didn’t work properly. Breakfast was ok.»

«Great family place to stay!»

«The room was clean, the beds were great, the breakfast was really good. The elevators broke down not long after our check in. We were staying for 3 days. Staff informed us the maintenance person was on vacation and wouldn't be back for 5 days. One would think Holiday Inn Express would have some sort of back up plan. Most businesses would call a vendor or something in a situation like this rather than post a note on the elevator door for 5 days. Those stairs to the 4th floor got old real quick ...

«It was not a 9 as the ratings suggested. Okay but not that great»

«We loved this resort. Beautiful, clean, good food and really enjoyed the Dollywood perks.»

«The room was amazing and spotless. From checking in to checking out the staff were helpful and friendly. I will most definitely stay here again.»

«Great location Front desk and breakfast staff very helpful. Breakfast good Room large comfortable. Housekeeping could be more through Overall a good stay but not quite up to grading 5 but would return to property»

«We had a condo overlooking the creek and with a view of the mountains. It was clean and well stocked. We enjoyed drinking coffee on the balcony in the mornings and evenings. The in-room fireplace was also a romantic touch. The location is excellent if you like peace and nature, but still being only a block away from the main strip of restaurants and activities. RiverStone is also very close to Dollywood and Dolly's Stampede theater. We found it well worth the cost and will be back next time ...

«Stay was great»

«Kind of a run down location. Bed was pretty comfortable but the bathroom looked a little rough. Old shower head, not very hot water and not very hard pressure. Breakfast was not very good at all. The waffle maker had stuck on waffles and even after someone tried to clean it, it happened again. Very limited options. Wet and soggy eggs, hard as a rock biscuits, runny gravy. Don't stay here for the free breakfast. We booked last minute after flight cancelations.»

«Great, quiet and clean hotel with comfortable beds. Far enough off the Interstate that we did not hear road noise. Excellent continental breakfast. We'll stay there again for sure!»

«The staff were very kind, would definitely stay there again!»

«Very nice place.»

«Excellent location!»

«The shining star of Best Western was the lady who worked the desk and drove the shuttle to the airport. She was extremely gracious and polite.»

«They are going through a remodel on the rooms. They look great! Of course, I think my favorite is balcony. Love it out there!»

«Wonderful stay! Highly recommend!»