6/10 – Grei
Yomaira
Reiste med familie og små barn
19. feb. 2026
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
We traveled as a family of two adults and two children. The hotel itself is beautiful; however, there are several areas that need improvement.
When booking, we expected English-speaking staff, but the majority of the team spoke primarily French with very limited English. Communication was difficult at times, and on multiple occasions staff struggled to understand our requests.
Twice we contacted room service for beverages. When we requested water, it took a very long time to arrive, and we needed it urgently for our toddlers. On another occasion, we ordered three sodas; they took most of the day to be delivered, and only one was left in the room. We also requested ice after our daughter fell and hit her face, but despite calling room service, the ice was never delivered. Additionally, room service does not provide food delivery only extra pillows and beverages.
The beds were another concern. The main bed was very firm, and the sofa bed our toddlers slept on was extremely hard almost like sleeping on the floor. As a result, we all experienced back pain throughout the week due to poor sleep. I would strongly recommend that management personally check both the sofa beds and mattresses for comfort.
Housekeeping also fell short of expectations. The room appeared to be lightly sprayed and quickly wiped down, but towels and sheets were never changed during our stay, which did not feel hygienic.
Lastly, there is no complimentary airport shuttle; transportation to the airport requires
Yomaira
Bodde her 5 netter i februar 2026
