Hej Johan! Tack för ditt fina omdöme. Så kul att se att du haft det bra hos oss. Du är varmt välkommen tillbaka igen snart! Gott nytt år!

Dear guest, I'm truly sorry to hear about your disappointing experience during your stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations. Please accept our sincerest apologies for the inconveniences you encountered, including the issues with insects, cleanliness, and the quality of breakfast.We take your feedback seriously and will investigate the matter thoroughly to ensure that corrective measures are implemented. Our team is committed to providing a positive and enjoyable experience for all our guests, and it is clear that we have not met that standard in your case. This information will assist us in conducting a thorough review and taking appropriate actions to prevent similar issues in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future.

Hi Hedvig!Thank you for your feedback, we are glad you are enjoying your stays with us and we hope to see you back soon again.Kind regards,Paris

Hej Abram!Tack för din feedback - vi uppskattar den mycket! Ha en fin dag!Vänligen,

Hello, thank you for choosing us here at Moment Hotels and thank you for your feedback, it helps us develop as a hotel and enables us to provide a better experience to our future guests!Best regards

Dear Shareen, thank you for sharing your experience with us. Your feedback highlights opportunities for our improvement. With our concept which is minimalism we try to embrace the charm of simplicity. Next time you are more than welcome to book our bigger double room superior double if you would like a bit more luxurious feeling.Thank you again for your feedback.

Hello Ann, thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels.

Dear, LindaThank you for having taken your time to provide us with your valuable feedback relating to your stay with us, we are looking forward to seeing you again in the near future.

Hello Sara I am super sorry about the situation with the forgotten trash cans. I have forwarded this to the department of housekeeping.Again we apologize sincerely.

Hello Roy , thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels. Best regards, Moment Hotels

Dear Tone-BrittThank you for taking your time to write us your positive feedback. We are looking forward to seeing you again in the near future.Best regardsMoment Hotels

Dear Laila , thank you for your review, you captured our hotel very well, great to see you enjoyed your stay and great to learn that we made your stay special. I hope you get the chance to come back to us again as we were delighted to get your feedback. Kind regards, Moment Hotels

Hej Gabriele,Tack så mycket för ditt fina feedback från din vistelse hos oss. Det är verkligen uppskattat att höra att du var nöjd med din erfarenhet. Vi strävar alltid efter att erbjuda en utmärkt service och det gläder oss att det nådde upp till dina förväntningar. Vi ser fram emot att välkomna dig tillbaka snart igen!Med vänliga hälsningar

Hej Johan, tack för ditt höga omdöme! Det gläder oss att veta att du har haft en bra vistelse hos oss. Du är varmt välkommen tillbaka!

Hello Mara, thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels. Best regards,

Hej, Tack för din recension. Vi uppskattar det och hoppas att ni väljer att komma tillbaka till oss.

Hi Tommy! Thank you very much for your nice review and for choosing us at Moment Hotels, it makes me really happy to see that you had a good stay and I and the rest of the team really hope that you will come back in the future!Best regards

Hello Jon , thank you for having taken your time to provide us with your valuable feedback relating to your stay with us, looking forward to seeing you again in the near future. Best regards, Moment Hotels

Hi Steinar, Thank you for your review and for choosing us here at Moment Hotels, Sorry to see that your stay was not quite what you had expected, we try to be clear that we have smaller rooms than the other hotels nearby , this is so that we can keep the price for the stay as low as possible so you have more left over to explore our beautiful Malmö.Best regards

Hello Johan, thank you for taking the time to let us know about your time with us at Moment Hotels. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until then, Moment Hotels

Hello Ernestas, Thank you for your lovely review and thank you for choosing to stay with us here at Moment Hotels, Kindly regards,Moment Hotels service crew.

Hello Tor, thank you for your kind feedback! We're glad that you enjoyed your stay with us and we look forward to the next opportunity to welcome you back to Moment Hotels. Best regards,

Hey Birger! Thank you very much for choosing to stay with us at Moment Hotels and thank you very much for your kind words about the hotel.Nice to hear that your stay was so good here and we hope you will come back and create new pleasant memories in our beautiful city!Best regards

Hello Ilirjana, thank you for choosing Moment Hotels. We appreciate you sparing your valuable time to share feedback of your experience. We are pleased to read that you have had a pleasant experience. Your generous compliments have been shared with the entire team for making your visit a memorable one. Kind regards,

Hello Ståle, thank you for taking the time to let us know about your time with us at Moment Hotels. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until then,

Hej, tack så jättemycket för din fina recension!

Hejsan Audun tack för din fina recession och ett stort tack för att du väljer att bo här med oss på Moment Hotels Mvh Moment hotels service crew.

Hejsan Julie och tack för din fina recession och tack för att du väljer att bo här med oss på Moment Hotels, Mvh Moment Hotels service crew.

Most honored Bylgja Björk!Thank you so much for your stay and for taking your valuable time to give us feedback!We sincerely hope you were satisfied and that you will return!Regards

Hello Anders and thank you for your lovely review and thank you for choosing to stay with us here at Moment Hotels, Kindly regards Moment Hotels service crew.

Hello Ole-Christian and thank you for your lovely review and thank you for choosing us here at Moment Hotels we hope you had a wonderful stay and hope to see you soon again, Kinldy regards Moment Hotels.

Hello Cornelius and thank you for your lovely review and thank you for choosing us here at Moment Hotels we hope you had a wonderful stay and hope to see you soon again, Kinldy regards Moment Hotels.

Dear Nina, thank you for your review, you captured our hotel very well, great to see you enjoyed your stay and great to learn that we made your stay special. I hope you get the chance to come back to us again as we were delighted to get your feedback. Kind regards,

Hi Geir, Thank you fore staying with us at Moment Hotels and thank you fore your feedback. Best regards

Hejsan Ronny vad roligt att du trivdes under din vistelse här hos oss på Moment Hotels och tack för din fina recession mvh

Hej Aissa, Tack för att du valde moment Hotels och vi ses nästa gång! Mvh

Kära Frank, Tack för din feedback! Din åsikt är viktigt för oss och vi tar till oss er feedback i strävan efter att förbättra vår service för våra gäster, Vi hoppas verkligen att snart se dig som vår gäst igen. Varma hälsningar Moment Hotels

Hej Abdikafi, Tack för att du tar din tid och utvärderar oss! Det betyder oerhört mycket! Bästa hälsningar, Moment hotels

Hello,Thank you for your feedback. We're glad you appreciated our location!Regarding the room size, our concept of "Lean Living" focuses on providing a minimalist and efficient space for our guests. We aim to offer a comfortable and modern stay with all the essentials you need, without unnecessary frills. This approach allows us to keep costs down and pass those savings on to our guests, making it possible to stay in prime locations like ours at more affordable rates.Next time maybe you would like to try one of our bigger called superior rooms?Best regards,Moment Hotels

Hello Dayae! Thank you so much for your wonderful review!We are delighted to hear that you had a positive experience during your stay with us. Our team is always ready to assist, and we’re glad we could provide a convenient solution for your early arrival. It's great to know that our prime location across from Malmö Central Station was beneficial for your travel plans, whether arriving from Copenhagen or heading to Stockholm.We're also pleased to hear that you found your room clean and well-equipped, ensuring you could relax comfortably throughout your two-day stay. Our breakfast service aims to offer a variety of options, and we’re thrilled that you enjoyed the selection, especially the fresh fruit.Our team takes pride in providing excellent service, and your kind words about our reception and restaurant staff are much appreciated. We look forward to welcoming you back to Malmö and offering you another fantastic stay.Thank you once again for your feedback.Best regards,

Hej Colin,Stort tack för ditt fina betyg och för att du tog dig tid att dela din upplevelse! Vi är glada över att höra att du hade en bra vistelse hos oss på Moment Hotels och uppskattar verkligen din feedback.Vi strävar alltid efter att ge våra gäster en fantastisk upplevelse och tar till oss dina kommentarer för att göra det ännu bättre. Om det finns något specifikt du tror vi kan förbättra, är vi alltid öppna för förslag.Vi ser fram emot att välkomna dig tillbaka snart igen och hoppas att din nästa vistelse blir ännu bättre.Vänliga hälsningar,

So happy that you enjoyed your stay!

Hej Mark,Tack så mycket för att du tog dig tid att dela din feedback med oss. Vi beklagar att din vistelse inte levde upp till förväntningarna, och vi uppskattar verkligen dina kommentarer.Vi tar ditt feedback på största allvar och använder det för att förbättra vår service och våra faciliteter. Vi strävar alltid efter att erbjuda en bättre upplevelse för våra gäster, och ditt input hjälper oss att identifiera områden där vi kan göra förändringar.Vi hoppas att du ger oss en chans att visa våra förbättringar genom att återvända till oss i framtiden. Om du planerar en annan vistelse är du välkommen att kontakta mig personligen så att vi kan säkerställa att din vistelse blir mer tillfredsställande.Tack igen för din ärliga feedback och vi ser fram emot att välkomna dig tillbaka.

Hi Anna, thank you for your feedback! We are pleased that you appreciated our hotel's central location and the peaceful atmosphere during your stay. Unfortunately we have a limited number of kettles to lend out, but hot water is available from the coffee machine in our breakfast hall all day and evening. We hope to welcome you back again soon!

Dear Johannes, Thank you very much for sharing your feedback with us following your stay during Eurovision. We appreciate your perspective and apologize if your experience did not meet your expectations. During Eurovision, hotel room prices were higher than usual due to the high demand throughout Malmö. This affected not only our hotel but was something all hotels in the city faced. Unfortunately, there are no established regulations for pricing adjustments based on supply and demand, which can impact hotels' concepts and offerings during such periods.We are aware of the challenges this presents and always strive to provide the best possible service to our guests. Your feedback is important to us, and we will take it on board for future improvements. We hope to have the opportunity to welcome you again and demonstrate our commitment to creating a better experience for you. Thank you again for choosing to stay with us and for taking the time to share your viewpoint. Best regards, Alexis

Dear Lee, Thank you so much for taking the time to leave such wonderful feedback! We are delighted to hear that you had such a fantastic stay with us at Moment Hotels. We truly appreciate your kind review. We look forward to welcoming you back soon for another memorable experience. If there is anything else we can do to enhance your next visit, please do not hesitate to reach out. Thank you once again for your support, and we hope to see you again soon! Best regards, Alexis

Dear Per, Thank you so much for taking the time to leave your feedback! We are delighted to hear that you had a positive experience with us and that you rated us 4 out of 5. We always strive to provide our guests with the best service and truly appreciate your comments. If there is anything specific you think we can improve, we would be grateful if you could share it with us. We look forward to welcoming you back to our hotel soon!Best regards, Alexis

Hello Yasuo, Thank you for using your time to write a review of your stay and thank you for choosing to stay with us here at Moment Hotels.Our goal is to be able to provide our guests with a cozy and practical room and a nutritious locally produced breakfast at a reasonable price in an otherwise rather expensive hotel market, and it's always nice to get feedback that we succeeded in this, I hope we will have the pleasure of seeing you as our guests next time you go to Malmö. Welcome back! Sincerely

Hi, thank you for your review. We appreciate it and we are glad to hear that you had a good time. For your information, we also have our larger room category, Superior Room - where the room is twice as big and has a bigger bed. Thank you again and welcome back!