Innendørsbasseng og 2 utendørsbassenger

Anmeldelser av La Residencia, A Belmond Hotel, Mallorca

5 out of 5
La Residencia, A Belmond Hotel, Mallorca
Son Canals s/n, Deià, Mallorca Island

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 119 av totalt 139 anmeldelser." "
Rangering på 8 − Bra. 14 av totalt 139 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 139 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 139 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 139 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,8/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Royal hotel i Deja

8/10 – Bra

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 9. nov. 2023
Thank you for your rating Thomas.

8/10 – Bra

Marousa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disappointing - beware. We booked a Double Deluxe room at a very high rate at this hotel and were told at check-in that we were being given a “double upgrade” to a Jr Suite. We were initially very excited about this until we realized that although our room was a bit bigger than what we had booked, it only had 3 tiny little windows at awkward heights that looked directly into other guest rooms or level with the pool restaurant diners so we no view of anything and could not have the shutters/drapes open without having people able to peer directly into our room. In the end, when saw the rooms our friends received and looked at our booking confirmation and the website, we wished we’d insisted on being given the lovely room that we’d actually booked with large, bright windows/French doors and a nice outlook rather than the inferior room we had. Our room (#29) did not resemble the airy, bright Jr Suites that you see on the hotel’s website and it definitely did not feel worth what we paid at all.
Bodde her 1 natt i september 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 26. sep. 2023
Dear Marousa, I am really sorry to read about your disappointment, I wish we would have known during your stay to try finding a different option for you according to your preferences and booking. I hope you did enjoy the rest of our facilities and had a nice time amongst us. Please feel free to contact us directly on your next visit in order to ensure the best room category recommendation for your stay. Warmest regards,

10/10 – Utmerket

sergei

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Paraíso
El hotel La Residencia, Deiá y toda la estadía fue espectacular. El hotel y la propiedad, el servicio, los detalles de los colaboradores, las opciones de restaurantes, las obras de arte alrededor de todo el complejo, hay que estar ahí para terminar de entenderlo.
Bodde her 1 natt i september 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 26. sep. 2023
Apreciado Sergei, Muchísimas gracias por sus amables palabras. Nos alegra enormemente saber que disfrutó de su estancia entre nosotros, así como de nuestros restaurantes y del arte que tiene nuestro hotel, como el pintoresco pueblo de Deià. Esperamos poder darle la bienvenida de nuevo muy pronto,

10/10 – Utmerket

Olga

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel , outstanding service , beautiful hike to the deia beach . Amazing breakfast selection. Located In most beautiful part of Mallorca . The beauty of nature that surrounds the hotel is priceless. Also ,got upgraded
Bodde her 1 natt i september 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 20. sep. 2023
Dear Olga, we love reading that you have enjoyed the time in our charming village of Deià! Thank you for choosing La Residencia for your holidays! We look forward to your next visit!

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing property in Mallorca!
Review for La Residencia Hotel ⭐⭐⭐⭐⭐ From the moment we stepped onto the beautifully manicured property of La Residencia, we knew our stay would be something special. The hotel radiates a unique charm and atmosphere, effortlessly blending luxury with comfort. But what truly sets La Residencia apart is the impeccable service. Every staff member went above and beyond to ensure our stay was memorable. Whether it was personalized recommendations, prompt room service, or the genuine warmth in their greetings, the excellence of their service was evident. The grounds are picturesque and every corner of the hotel seems to tell its own story. If you're seeking an unforgettable experience enveloped in elegance and warmth, La Residencia should be at the top of your list. Highly recommended!
Bodde her 4 netter i september 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 9. sep. 2023
Dear Timothy, Thank you! Reading your review is an amazing way to start our day! The entire team is looking forwars to welcoming you back in a near future to surprise you once again! Sunny regards,

10/10 – Utmerket

Yanek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfection
This is the best hotel in Mallorca - bar none Friendly warm professional team Amazing location - surroundings and atmosphere Just perfect Been staying here for 25 years and they always excel and never disappoint
Bodde her 3 netter i august 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 9. sep. 2023
Dear Yanek, Thank you so much for your loyalty and for sharing your feedback with us. We look forward to welcome you back home many more years!

10/10 – Utmerket

Ana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
absolutamente bello, comodo con un servicio espectacular!!! la propiedad es hermosa y el personal super atento
Bodde her 2 netter i august 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 9. sep. 2023
Apreciada Ana, Muchísimas gracias por su valoración. Nos encanta saber que ha disfrutado de su experiencia en La Residencia!

10/10 – Utmerket

ROSIE

Bodde her 3 netter i juli 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 9. sep. 2023
Dear Rosie, thank you so much for your rating!

8/10 – Bra

Katia

Bodde her 3 netter i juli 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 6. aug. 2023
Dear Katia, Thank you so much for your rating. We are thrilled to know that you have enjoyed and already look forward to your next visit.

10/10 – Utmerket

Carine

Reiste med familie
Go to this Hotel!
Amazing hotel with impeccable service. Probably the most beautiful hotel we ever stayed at. The unforgettable views will stay with me forever!
Bodde her 4 netter i juni 2023
Svar fra Julia Schramm, Excellence & Quality Manager den 10. juli 2023
Dear Carine, Thank you so much for having chosen our hotel for your holidays! We are delighted to read that you enjoyed your time in Deià!. We look forward to your next visit,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bela vista da cidade
O hotel é muito bonito e tem uma bela vista da cidade
Bodde her 2 netter i mars 2023
Svar fra Thomas Moons, General Manager den 17. mai 2023
Thank you very much for your visit!

10/10 – Utmerket

Kyungmin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Thomas Moons, General Manager den 17. mai 2023
Thank you Kyungmin, for your visit and for the 10!

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superb stay
Absolutely outstanding service in the most beautiful area of the island. Impressive facilities, super comfortable room, great food and plenty of nice personal touches. Will definitely return!
Bodde her 4 netter i april 2023
Svar fra Julia Schramm, Excellence Manager den 2. mai 2023
Dear Matthew, It is fantastic to read how much you have enjoyed your experience at La Residencia, thank you so much for having chosen our hotel and for sharing your kind words with us. We look forward to your next visit!

10/10 – Utmerket

Lisa Marie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic property,staff exceptional !Could not have been better !
Bodde her 2 netter i november 2022
Svar fra Thomas Moons, General Manager den 14. nov. 2022
Dear Lisa Marie,thank you very much for your visit and review!

8/10 – Bra

Felix

Likte: Renhold, personale og service og romkomfort
Hotel sehr sauber, nettes Personal. Super gym und spa.
Bodde her 2 netter i oktober 2022
Svar fra Thomas Moons den 17. okt. 2022
Sehr geehrter Felixwir danken Ihnen, dass Sie Ihre Erfahrungen mit uns über hotels.com geteilt haben. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don't have words to describe how beautiful this property is, how great the amenities are, and how gracious the staff is. Highly recommended -- one of the best hotels I've ever stayed at.
Bodde her 2 netter i oktober 2022
Svar fra Thomas Moons, General Manager den 13. okt. 2022
Dear Laura,thank you so much! What a compliment!It was a pleasure having you as our guest!

10/10 – Utmerket

David

Bodde her 1 natt i september 2022
Svar fra Thomas Moons, General Manager den 13. okt. 2022
Thank you David!

2/10 – Forferdelig

SERGIO

Bodde her 2 netter i oktober 2021

10/10 – Utmerket

Adrian

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i september 2022
Svar fra Thomas Moons, General Manager den 16. sep. 2022
Dear Adrian,excellent is good!see you next time!

10/10 – Utmerket

Xhiliola

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent !!!
Bodde her 3 netter i august 2022
Svar fra Thomas Moons, General Manager den 3. sep. 2022
Thank you for your visit! Xhiliola!

10/10 – Utmerket

Yanek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel is perfection - Deia is stunning
Bodde her 3 netter i august 2022
Svar fra Thomas Moons, General Manager den 1. sep. 2022
Dear Yanek,thank you so much for your visit and for your positive feedback!

10/10 – Utmerket

LUCY og Toronto

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thoroughly enjoyed my stay at La Residencia. Beautiful property. The only frustration during my stay was the slow kitchen / dining service at Cafe Miro.
Bodde her 2 netter i juli 2022
Svar fra Thomas Moons, General Manager den 15. aug. 2022
Dear Lucy, thank you for sending us your feedback! Sorry to hear that you felt the service was a bit slow. The only explenation I could come up with is that we had many tables arriving at the same time, which slows service down a bit. Apologies, I do hope you enjoyed the quality of your meal!

10/10 – Utmerket

Nancy og Pico Rivera

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Immaculate! From the moment we entered the property everyone was so warm and hospitable. Welcomed us with beautiful views and drinks at the bar lounge while we waited to check in. Amazing dinner at el Olivo, must enjoy aperitif before dinner at the bar with live music. There’s really not much else do in the surrounding area so I don’t recommend staying more than 2 days.
Bodde her 2 netter i mai 2022
Svar fra Thomas Moons, General Manager den 15. aug. 2022
Thank you Nancy! Actually, Deia is the perfect base for discovering the entire west of the island, as it is very strategically located. Thank you for your visit!

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A magical place. Impecable service.
Bodde her 1 natt i august 2022
Svar fra Thomas Moons, General Manager den 15. aug. 2022
Thank you for your visit Monica!

10/10 – Utmerket

Tracy L.

Bodde her 1 natt i mai 2022

10/10 – Utmerket

Emma

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect one night stay
Beautiful rooms and surroundings.. can't fault the service either.
Bodde her 1 natt i mai 2022
Svar fra Thomas Moons, General Manager den 9. aug. 2022
Dear Emma, thank you for your visit and for your feedback!

10/10 – Utmerket

SEKYOUNG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
호텔비용이 아깝지 않았던 곳
직원들 모두 친절하며, 호텔도 낮,밤 모두 너무 아름답고 편안했습니다. 호텔 내부에 있는 바디케어 제품마저도 만족스러웠으며 하루에 한번씩 직원들이 전해주던 발 맛사지 등 기타 다른 제품들도 사용해보니 너무 좋았습니다. 이곳은 다음에 기회가 된다면 또 이용하고 싶습니다.
웰컴드링크
내부 로비
Bodde her 2 netter i april 2022
Svar fra Thomas Moons, General Manager den 9. aug. 2022
Dear Sekyoung, thank you for your visit in April, we hope to be able to see you again in the future!

10/10 – Utmerket

Malin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing, amazing. Amazing! Luxury with class at its best!
Bodde her 1 natt i april 2022
Svar fra Thomas Moons, General Manager den 9. aug. 2022
Dear Malin, thank you, thank you, thank you :-) See you next time!

10/10 – Utmerket

Alastair

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a privilege to stay here, one of the most exceptional hotels we have ever stayed at! We will be back!
Bodde her 2 netter i mars 2022
Svar fra Thomas Moons, General Manager den 3. apr. 2022
Dear Alistair, Thank you so much! What a complement that is! We look forward to welcoming you again!

10/10 – Utmerket

Eva

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Underbar miljö och service, fantastisk mat och frukost men för dyrt.
Bodde her 4 netter i oktober 2021
Svar fra Thomas Moons, General Manager den 12. okt. 2021
Dear Eva, thank you for your visit and for providing us with your feedback!

10/10 – Utmerket

Amanda A

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay. The property itself is beautiful and in a great location. Staff and food was amazing. Pools could have been a little cleaner.
Bodde her 4 netter i september 2021
Svar fra Thomas Moons, General Manager den 17. sep. 2021
Thank you very much for your feedback Amanda! We take your comments to heard and we will look into it! Travel safe and see you next time!

4/10 – Dårlig

Clare

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff in general were good and did their best despite the hotel being full. The general manager, Thomas let the team down, he lacked
Bodde her 2 netter i august 2021
Svar fra Thomas Moons, General Manager den 17. sep. 2021
Dear Ms. Rankin, Once again, I truly regret that you had an issue and that we were not able to correct what went wrong during your stay. It is always our intention to provide excellent customer service and we strive to exceed the expectations of every guest. Therefore I am sad and dissapointed to read that you still look back with these feelings about our intentions. Travel safe

10/10 – Utmerket

Aida

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect Getaway
Excellent location!!
Bodde her 1 natt i august 2021
Svar fra Thomas Moons, General manager den 6. sep. 2021
Thank you Aida!

10/10 – Utmerket

Bryan og Camp Hill

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely surroundings, very attentive staff
Bodde her 2 netter i august 2021
Svar fra Thomas Moons, General Manager den 6. sep. 2021
Thank you for your visit Bryan!

10/10 – Utmerket

Caitlin

Bodde her 3 netter i august 2021

10/10 – Utmerket

Monica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2021
Svar fra Thomas Moons, General Manager den 6. sep. 2021
Thank you Monica, see you soon!

2/10 – Forferdelig

Clare

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Bodde her 5 netter i august 2021

10/10 – Utmerket

Henrik

Bodde her 7 netter i juli 2021

10/10 – Utmerket

Mr Martin Reichelt

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quality
Great hotel & staff! Some work over 30 years! Eva, Luciana, Noemi, Danielle, David and many more make this place. Thomas Moons the GM is very polite, friendly and courteous trying to find out how to even go beyond all expectations. We will definitely be back! Nothing to fault with service or hotel! Hotel fleet/taxi could be improved but that’s in progress I think. Thank you for a wonderful stay with you all!
Bodde her 1 natt i juli 2021
Svar fra Thomas den 26. juli 2021
Dear Martin, thank you for taking the time to share your experience with your fellow travellers! It was nice to have you as our guest!

10/10 – Utmerket

jane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect getaway spot
An amazing stay in the most glorious of settings. Hard to fault anything. Cleanliness and servicing of our suite was discrete and 10/10. The staff were all lovely and helpful and honestly went the extra mile to make ours and everyone's stay blissful.
Bodde her 10 netter i juli 2021
Svar fra Thomas Moons, General Manager den 21. juli 2021
Dear Jane, thank you for providing us as well as your Hotels.com peers some insights into your stay. We are happy to read that you enjoyed yourself!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2021
Svar fra Thomas Moons, General Manager den 21. juli 2021
Thank you!

10/10 – Utmerket

Yanek

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our favourite hotel on the planet !!
Bodde her 3 netter i juli 2021
Svar fra Thomas Moons, General Manager den 15. juli 2021
Dear Yanek, thank you very much for taking the time and share your feedback! We are glad to read that you love our rustic oasis so much and we look forward to welcoming you back soon! Best, Thomas Moons General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Stunning
Most amazing staff, stunning facilities, can’t wait to get back!
Bodde her 4 netter i juli 2021
Svar fra Thomas Moons, General Manager den 15. juli 2021
Thank you very much for sharing this beautiful review! We are glad to read that you enjoyed your stay at our hotel so much as well as the service. We hope to welcome you back soon! Best, Thomas Moons General Manager

10/10 – Utmerket

JM

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The very best hotel you'll ever stay in
Probably my favourite hotel in the world. Second time here and we will certainly be back.
Pool area
Bodde her 3 netter i juni 2021
Svar fra Thomas Moons, General Manager den 17. aug. 2021
Dear JM, wow! How nice. We do hope to see you again soon!

10/10 – Utmerket

ingrid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2021
Svar fra Thomas Moons, General Manager den 15. juli 2021
Dear Ingrid, thank you so much for sharing your feedback. We look forward to welcoming you back to Mallorca soon. Best regards, Thomas Moons General Manager

10/10 – Utmerket

PAA CAPITAL

Bodde her 2 netter i september 2020

10/10 – Utmerket

Katie

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay in Deia
Fabulous place with gorgeous grounds - amazing staff and set in a great location. Walk out into the beautiful town of Deia on the doorstep and lovely hill walks in the area if desired. El Olivio restaurant in the hotel has great food and ambience. If you want amazing sea view restaurants then there are a few a short drive away.
Bodde her 3 netter i juli 2020
Svar fra Ulisses Marreiros den 1. aug. 2020
Dear Katie, Many thanks for the visit and review. Delighted to read you have enjoyed to discover Deià, our hotel and our restaurants. Look forward to welcoming you again. Best regards from Sunny Deià. Ulisses Marreiros

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i juli 2020
Svar fra Ulisses Marreiros den 1. aug. 2020
Many thanks.