Takterrassebar

Anmeldelser av The Principal Madrid, Small Luxury Hotels

5 out of 5
The Principal Madrid, Small Luxury Hotels
Marqués de Valdeiglesias, 1, (Esq. Gran Via, 2) , Madrid, Madrid

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 592 av totalt 789 anmeldelser." "
Rangering på 8 − Bra. 149 av totalt 789 anmeldelser." "
Rangering på 6 − Grei. 30 av totalt 789 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 789 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 789 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

SVANHILD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unikt hotell midt i smørøyet
Lite luksuriøst hotell mitt i smørøyet. Hotellet har en flott takterrasse med med utsikt over byen. Rommene er helt nyoppusset med høy standard. Det lønner seg å booke bord i restauranten da den ofte er fullbooket. Serviceminded personale som gjør alt for at man skal ha en flott opplevelse. Anbefales
Bodde her 2 netter i september 2019
Svar fra Guest Experience Manager den 30. sep. 2019
Dear Svanhild, Thank you very much for such a amazing review about The Principal Madrid Hotel. I am more than happy tp learn that you enjoed our rooms and that the staff fulfilled your expectations. It was a pleasure for the whole team to assist you. It would be a pleasure to welcome you again at The Principal in the future! Best regards, Justyna K

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2019

10/10 – Utmerket

Reinert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortabelt fra A til Z. Veldig god service.
Komfortabelt rom, meget god service fra personalet. Små overraskelser vi satt pris på. Renslig og veldig komfortabel seng. Sentralt beliggende til det meste vi ønsket. Litt uvant med lobby i 6. etasje, men her ble vi møtt med smil og god service fra første øyeblikk.
Bodde her 2 netter i januar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lett tilgjengelig
Godt hotell! Hyggelig staff! Ideell beliggenhet for oss som ville på sightseeing både med buss og til fots!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lekkert og sentralt hotell!
Et fantastisk opphold på et veldig lekkert og hyggelig hotell. Delikat frokost, super service og flink concierge. Hotellet hadde en gjennomført og lekker stil. Jeg vil bo her igjen og igjen!

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotell med god service
Meget god service på hotellet. Sentral beligenhet. Dyr frokost. Fine rom med moderne innreding. Meget bra 5 stjernershotell. Bra wifi.

10/10 – Utmerket

Svein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, perfekt beligenhet, og tak terrasse
Flott opphold, stille og rolige rom, gode senger, gratis wi-fi, deilig tak terrasse. Og det ligger nært alle viktige severdigheter, og i starten på shopping gaten Grand Vie.

10/10 – Utmerket

Anastassia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp service og gjennomført vakker
Det er virkelig en av de beste hotellopplevelsene jeg har hatt, ingenting kunne blitt gjort bedre - vakker, uendelig vakker hotel fra topp til tå. Topp service dag og natt! Nydelig mat og drikke. Flott spa! Det var altså så flott at vi foretrakk hotellet fra alt annet og jeg lurer på om det finnes flere sånne i verden!

8/10 – Bra

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Construction outside was loud
Bodde her 3 netter i mai 2024

10/10 – Utmerket

John

Reiste med familie
Likte: Fasiliteter
Great location, great service, very good bar & restraunt
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Spencer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is TOP NOTCH! It has every amenity you could ask for and the staff is wonderful! It is near the center of the city and almost everything is within walking distance! This is a must stay if you are in Madrid!
Bodde her 5 netter i april 2024
Svar fra Carlos Mercadal, Guest Experience Team den 1. mai 2024
Dear Mr. Spencer, First of all, thank you for taking the time to share your recent experience with us here at The Principal Madrid. We are delighted to know that you enjoyed our hotel and could take advantage of our excellent location. Our location, in the heart of Gran Via, allows our guests to be near all the key spots of Madrid and enjoy the city to its full posibilities. Also, our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your kind words towards them. We hope to have you back soon, Kind regards

10/10 – Utmerket

Liya

Bodde her 4 netter i april 2024

10/10 – Utmerket

DIADENYS

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was the best. Clean and safe. Location, location, location!
Bodde her 4 netter i april 2024
Svar fra Carlos Mercadal den 17. apr. 2024
Dear Mr. Nodarse,First of all, thank you for sharing your recent experience with us here at The Principal Madrid.We are delighted to read your excellent review. We are thrilled to learn that you enjoyed our excellent location, on Gran Via Street, near all the key spots of Madrid. Also, it is a pleasure that our staff, both at concierge and housekeeping, could fulfill all your needs and are very grateful for your kind words. Our team works hard and it is always a source of pride to be recognized by you. With everything said, we can only hope to have you back in the future,Kind regards,

10/10 – Utmerket

Oscar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful three nights at this hotel. I would recommend to all. Excellent staff service and delicious food.
Bodde her 3 netter i april 2024
Svar fra Carlos Mercadal den 17. apr. 2024
Dear Mr. Espinal,Firstly, thank you for taking the time to share your recent experience with us here at The Principal Madrid.We are thrilled to learn that you had a wonderful stay. Our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your kind words towards them. Additionally, we are delighted that you found our food at our restaurant, Atico, delicious.We are happy to see that we have fulfilled your expectations and we hope to see you againsoon in this, your home.Kind regards,

10/10 – Utmerket

Garth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
In the heart of the action but quiet and incredibly civilized. Staff were excellent and we couldn’t have asked for better service. Would highly recommend!!
Bodde her 7 netter i mars 2024
Svar fra Carlos Mercadal den 27. mars 2024
Dear Mr. Stoll,First of all, thank you for taking the time to share your recent experience with us here at The Principal Madrid.We are delighted to see your wonderful review. We are happy to know that you enjoyed our excellent location, right in the heart of Gran Via, allows our guests to be near all the key spots of Madrid and enjoy the city to its full posibilities.Our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your beautiful words towards them since our team works with the aim of exceeding the expectations. With everything said, we can only hope to have you back in the future,Kind regards,

10/10 – Utmerket

Aidee Yadira

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Este hotel además de muy bonito ! Y bien ubicado , su mayor joya es el personal y atención a cliente !!! Todos sin excepción y te tratan espectacular, sin duda regresaremos . Gracias !!
Svar fra Carlos Mercadal den 22. mars 2024
Estimada Dña. Aidee,Antes que nada, darle las gracias por haber dedicado unos minutos para compartir su experiencia en The Principal Madrid.Estamos encantado de leer que el hotel le resultó muy bonito y disfrutaron de su estancia tanto.Aprovechamos para darle las gracias de pare de todo el personal por sus amables palabras sobre ellos. Siempre nos hace muy felices ver que los huéspedes disfrutan del trato de todos los compañeros. Es un motivo de orgullo para nosotros que resalten su gran labor.Así mismo, nos complace que la excelente ubicación del hotel, en el corazón de Madrid, les fuera ideal para su estancia.Esperamos entonces recibirle de nuevo en el futuro y estaremos encantados por ello,Aprovechamos para desearle un fantástico día y le enviamos un cordial saludo,

8/10 – Bra

Arch

Bodde her 4 netter i mars 2024
Svar fra Carlos Mercadal den 6. apr. 2024
Dear Mr. Keller,First of all, I would like to thank you for choosing The Principal Madrid to enjoy a few days of rest.We are happy to see that we have fulfilled your expectations and we hope to see you againsoon in this, your home.Kind Regards

8/10 – Bra

Jacqueline

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.
Bodde her 2 netter i mars 2024
Svar fra Carlos Mercadal den 22. mars 2024
Dear Mrs. Hollister,First of all, thank you for taking time to share your recent experience with us here at The Principal Madrid.We are really happy to read that you found our hotel excellent. Our staff is going to be very pleased with your kind words towards them.Also, we are glad that you enjoyed our restaurant and had a very good dining there.On the other hand, we are sorry that you had inconveniences with the transportation. Usually, we inform the price for every transfer, but we will take note of your comment just in case there was any kind of situation were it was not well disclosed. Again,we hope it was not a major inconvenience.We hope to have you back in the future and we wish you an excellent day,Kind regards,

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Carlos Mercadal den 22. mars 2024
Dear Mr. Park,First of all, thank you for taking some time to leave a review about your visit to The Principal Madrid.We are delighted to see through your review that your stay with us was fantastic.We would be glad to see you back in the future and we wish you a wonderful day,Kind regards,

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous hotel, lovely ambience and wonderful staff. Definitely stay again.
Bodde her 4 netter i februar 2024
Svar fra Carlos Mercadal, Guest Experience Team den 24. mars 2024
Dear Mrs. Brown.First of all, I would like to thank you for choosing The Principal Madrid to enjoy a few days of rest. We are glad to see that we have met your expectations. The whole team works to make The Principal Madrid a unique place.We hope to see you again soon in this, your home.Kind regards,

10/10 – Utmerket

Jassem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay.
Svar fra Carlos Mercadal, Guest Experience Team den 24. mars 2024
Dear Mr. Allahdan,First of all, I would like to thank you for choosing The Principal Madrid to enjoy a few days of rest. We are happy to see that we have fulfilled your expectations and we hope to see you again soon in this, your home.Kind regards,

10/10 – Utmerket

Alejandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Son súper amables y todo nos pareció muy bien
Bodde her 1 natt i februar 2024
Svar fra Carlos Mercadal den 29. mars 2024
Estimada Sra. Anguiano:Lo primero de todo, quiero agradecerle que haya escogido The Principal Madrid para disfrutar deunos días de descanso. Nos alegra ver que hemos cumplido con sus expectativas. Todo el equipo trabajamos para hacer del The Principal Madrid un lugar Único. Esperamos volver a verle pronto en esta siempre, su casa.Un saludo cordial,

10/10 – Utmerket

Russell og Tulsa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and professional in all aspects
Bodde her 3 netter i februar 2024
Svar fra Carlos Mercadal den 29. mars 2024
Dear Mr. Weidner,First of all, thank you for taking the time to share your experience with us here at The Principal Madrid.On behalf of all our staff, we would like to thank you for for your beautiful words for them. It is very important for us that you are treated with diligence and the most respect. The whole team works to make The Principal Madrid a unique place.We hope to see you again soon in this, your home.Kind regards,

10/10 – Utmerket

Jackeline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super nice boutique hotel! 2nd time staying and same top experience. Staff super friendly. Gave us room upgrade with the expedia vip perks. Bar with amazing drinks. Few steps to the Gran via. Walk to restaurants, shops, starbucks, cafes and more.
Bodde her 2 netter i februar 2024
Svar fra Carlos Mercadal den 29. mars 2024
Dear Mrs. Reynaud,First of all, thank you for taking the time to share your second experience with us here at The Principal Madrid.We work hard to make The Principal Madrid a unique place and it is superb to read that our excellent location, a stone throw from many of the key spots of the city, is fantastic for our guests.Also, our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your kind words towards them.Finally, it is great that you felt that comfortable in our cozy rooms.We hope to see you again soon in this, your home.Kind regards,

10/10 – Utmerket

BRIAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel great location
A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!
Outside
Amazing drinks
Beautiful place
Bodde her 2 netter i februar 2024
Svar fra Carlos Mercadal den 29. mars 2024
Dear Mr. Michalovic,Firstly, thank you for taking the time to share your experience with us here at The Principal Madrid.We are delighted to know that you found our hotel lovely and could take advantage of our excellent location. Our location, in the heart of Gran Via, allows our guests to be near all the key spots of Madrid and enjoy the city to its full posibilities.Our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your beautiful words towards them since our team works with the aim of exceedin the expectations. We hope to have you back soon,Kind regards,

10/10 – Utmerket

James og Valencia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Carlos Mercadal den 22. mars 2024
Dear Mr. Keane,First of all, thank you for taking some time to leave a review about your visit to The Principal Madrid.We are delighted to see through your review that your stay with us was fantastic.We would be glad to see you back in the future and we wish you a wonderful day,Kind regards,

10/10 – Utmerket

Juan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Michele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024

10/10 – Utmerket

Monica

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
100% recomendable!!!
Muy buena experiencia.
Bodde her 7 netter i januar 2024

10/10 – Utmerket

Evelyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

8/10 – Bra

Lisa Larese

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel curato e in ottima posizione; personale gentile e professionale
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Lothar

Likte ikke: Personale og service
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Stephan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and cozy hotel , staff very attentive , good breakfast Bathroom shower could be improved to be up to a five star level
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Eryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A welcoming experience in Madrid.
The hotel is beautiful, like a lot of the architecture in Madrid the building is so well kept and characterful. The layout is different, with the reception and spa facilities at the top of the hotel and the rooms below, but it was fine, there are 3 lifts to service guests (as well as stairs). The location couldn't be better, you're right in the heart of a very busy city and a short walk from a wonderful market (Mercado San Antón), as well as being in the heart of Chueca (night life!). The room I opted for (Superior) was spacious, well appointed, with a lovely big open shower and separate WC, climate controls in the room worked very well but being on the 'City View' side meant it could be quite noisy late into the evening and early in the morning (but you soon get used to it). Not the cheapest place to stay but offers are usually available and I would heartily recommend this hotel, with plans being made to visit there again in the new year.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Alberto

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice location
Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.
Bodde her 7 netter i november 2023

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel!
Hotel was very noce... the room was clean and spacious and the restaurantw as phenomanol.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Gabriela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Súper bien ubicado
Bodde her 2 netter i november 2023
Svar fra María Alcázar den 12. des. 2023
Estimada Gabriela,Muchas gracias por tu comentario, esperamos volver a verla por The Principal Madrid Hotel.Un cordial saludo,

10/10 – Utmerket

Shirley og Alajuela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lo que más me gustó fue la ubicación. Súper conveniente y la atención de su personal
Bodde her 2 netter i november 2023
Svar fra María Alcázar den 12. des. 2023
EstimadoMuchas gracias por el magnífico comentario que nos traslada acerca de su reciente experiencia en The Principal Madrid Hotel.Quedamos a su entera disposición para todo lo que puedan necesitar y esperamos poder volver a darle la bienvenida muy pronto.Un cordial saludo,

10/10 – Utmerket

Fernando og New York

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is very fine hotel. Perfectly located. The restaurant is always top. The staff is great. Waling distance everywhere. We always stay at The Principal when traveling to Madrid. We just found out the same Family owns several more hotels, one in Calle Serrano "El Unico", which we will try next time. It has a 2 Star Michelin Restaurant.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Miguel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023

8/10 – Bra

Katy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.
Bodde her 3 netter i november 2023
Svar fra María Alcázar den 12. des. 2023
Dear Katy, Warm greetings from Madrid. Thank you so much for taking the time to share your recent experience with us.I am delighted to learn how much you enjoyed the experience at The Principal. Thank you for remarking the service provided, the comfort of our beds and central location. Should you require any further assistance or information, please do not hesitate to contact me. We look forward to welcoming you again soon. Thank you for your confidence in us.Kind regards,

10/10 – Utmerket

andrea

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only stayed one night at this lovely , fairly formal Spanish boutique hotel. It is exactly the type of hotel I look for filled with character and attention to detail. Lovely service and left us both chocolates and sparkling wine. Great tapas and dining near by with bustling sidewalks well past midnight. Captures the spirit of Madrid.
Bodde her 1 natt i november 2023
Svar fra María Alcázar den 12. des. 2023
Dear Thank you so much for sharing your amazing review regarding your recent stay with us!I am thrilled to learn that you enjoyed our location in the heart of the city so much. It was a pleasure for me to share your kind words with the team.We hope to welcome you again very soon!Kindest regards,

8/10 – Bra

Morgan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A little noisey at times but overall an amazing place to stay.
Bodde her 4 netter i november 2023

10/10 – Utmerket

Jose

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Cosmin og Lincolnwood

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Dairo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Wonderful stop!
Bodde her 2 netter i november 2023

6/10 – Grei

Stacy

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Having just come from a 5 Star Boutique hotel in Barcelona, where the service was lovely, inviting and kind, I found the service and attitude of the employees at the Principal unfriendly, staid and not very helpful. Our room was quite small, and the noise on the street from construction began at 7:00 am and was quite loud.
Bodde her 4 netter i oktober 2023

6/10 – Grei

Matteo

Reiste med familie og små barn
Likte: Personale og service
ottima posizione su madrid. un po' rumoroso. entrata scomoda. vista dal bar spettacolare. personale molto gentile.
Bodde her 4 netter i oktober 2023