Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 771 av totalt 1002 anmeldelser." "
10 – Utmerket
771
Rangering på 8 − Bra. 180 av totalt 1002 anmeldelser." "
8 – Bra
180
Rangering på 6 − Grei. 34 av totalt 1002 anmeldelser." "
6 – Grei
34
Rangering på 4 − Dårlig. 6 av totalt 1002 anmeldelser." "
4 – Dårlig
6
Rangering på 2 − Forferdelig. 11 av totalt 1002 anmeldelser." "
2 – Forferdelig
11
9,6/10
Renhold
9,6/10
Personale og service
9,4/10
Fasiliteter
9,6/10
Overnattingsstedets bygg og tilstand
9,4/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
LASSE
29. des. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice modern hotel within walking distances
If you arrive by train to Atocha station this hotel is perfectly located next to it. Don't worry if you arrive by car like we did since the hotel has its own parking garage in the basement. Overall a very nice 4-star hotel with walking distances to museums, parks and Grand Via. We enjoyed our breakfast with great varieties on the rooftop restaurant. The staff was very attentive and service minded. Rooms are modern and well equipped with amenities. All in all we had a nice 3-days stay in Madrid.
LASSE
Bodde her 3 netter i desember 2021
Svar fra Esther Vacas - Front Desk den 30. des. 2021
Dear Lasse,
We are delighted to hear that you really enjoyed the real experience Only You Atocha on your trip! We are grateful for your kind comments about our concept and atmosphere in the hotel.
We are also very happy to read that you enjoyed our strategic location and the service of our amazing staff.
We hope to welcome you back next time you come to Madrid.
Best Regards,
10/10 – Utmerket
christian
9. des. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
christian
Bodde her 1 natt i desember 2018
10/10 – Utmerket
Nestor A.
Reiste med partner
29. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is very nice and very well located
Room was great and really confortable, bathroom is nice except shower floor that have loose drain cover, unsafe item
Nestor A.
Bodde her 5 netter i mai 2024
8/10 – Bra
Mario og CANCUN
Reiste med en gruppe
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place
Mario
Bodde her 3 netter i mai 2024
Svar fra Front Desk Trainee den 29. mai 2024
Dear Mario,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Atocha! Kind regards,
10/10 – Utmerket
Malcolm
Reiste med familie
27. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife and I have stayed in literally hundreds of hotels around the world, and this one -- particularly the staff (helpful at every turn, wonderfully engaging; breakfast) rank among the best ever -- if not THE best ever. Convenient, too, across from Atocha train center and the top two museums within easy walking distance. Absolutely loved it...and will return when next in Madrid.
Malcolm
Bodde her 2 netter i mai 2024
Svar fra Front Desk Trainee den 28. mai 2024
Dear Malcolm,You don't know how happy we are to read your comment and hear about your experience.We are glad to know that you consider us one of the best hotels in Madrid and that you will repeat with us in the future. The effort of our entire team is reflected in comments like yours that motivate us to continue working just as hard to offer this kind of experiences to all our guests.We will be happy to see you again soon.Thank you very much and greetings,
6/10 – Grei
Marina
Reiste med familie
25. mai 2024
It was an average and over priced.
Marina
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 26. mai 2024
Dear Marina,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha.I'm sorry that Only YOU has not fulfilled your expectations. We work hard every day to offer the best service, to make each experience unique. We hope to see you back soon in Madrid and be able to exceed your expectations.Kind regards,
10/10 – Utmerket
Richard
Reiste med partner
24. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and very clean and modern
Richard
Bodde her 6 netter i mai 2024
Svar fra Front Desk Agent den 25. mai 2024
Dear Richard,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
8/10 – Bra
Lance
Reiste med partner
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool hotel, good location, very hip, a lot of amenities, only criticism is the rooms are small. But buffet breakfast is amazing. In regards to the hotel itself, it’s on par with any of the coolest hotels in NYC.
Lance
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 25. mai 2024
Dear Lance,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. Again, thank you very much for choosing us.Greetings,
10/10 – Utmerket
Pyli
Reiste med partner
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself was great. There is construction in front of the hotel so if you arrive by the Atocha train station there is walk around you have to do. Nothing major. The restaurant service was a let down, which sucked because it was my birthday. Food was average and the rooftop was closed for a private event, this should have been communicated prior. It’s not the same than to eat almost in the lobby. Still I would recommend the hotel but not the restaurant.
Pyli
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 25. mai 2024
Dear Pyli,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha, as well as your dedication for doing the quality survey.I'm glad you enjoyed your stay in Madrid. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you again here.Kind regards,
8/10 – Bra
VASILII
Reiste med familie
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine
VASILII
Bodde her 2 netter i mai 2024
Svar fra Front Desk Agent den 25. mai 2024
Dear Vasilii,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. We hope to see you again soon in Only YOU Atocha to make you feel at home again.Kind regards,
10/10 – Utmerket
Willie
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you want luxury and convenience this is your place.
Willie
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 20. mai 2024
Dear Willie,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
10/10 – Utmerket
Wan Chien
Reiste med familie
16. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean and convenient...right across from the central train station. The hotels rooftop restaurant is amazing.
Wan Chien
Bodde her 2 netter i mai 2024
Svar fra Front Desk Team den 17. mai 2024
Dear Wan,First, we thank you for taking the time to write this review.We are glad that you have enjoyed your stay with us.We hope to see you here very soon.Thank you and have a lovely day.Kind regards,
6/10 – Grei
Claudia og San Juan
Reiste med partner
15. mai 2024
Likte: Personale og service
Property nice, needs updating, rooms small and near train station which is extremely busy with traffic, not near the beautiful landmarks!
Claudia
Bodde her 3 netter i mai 2024
Svar fra Front Desk Team den 16. mai 2024
Dear Claudia,Thank you for taking the time to write a review about your experience with us.We would like to present our apologies for the inconvenience during your stay.From Only YOU Atocha we strive to make your before, during and after experience the best as possible.Sincerely,
8/10 – Bra
Zhuoli
Reiste med en gruppe
15. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Pack breakfast if leave earlier
Zhuoli
Bodde her 3 netter i mai 2024
Svar fra Front Desk Team den 16. mai 2024
Dear Zhuoli,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.It is a pleasure for us to read comments like yours. Knowing that you have had such a magnificent experience motivates us to continue striving so we can offer the same experience that you had to all our future guests. We hope to see you again soon in Only YOU Atocha to make you feel at home again.Again, thank you very much for choosing us.Greetings
10/10 – Utmerket
Piedad
9. mai 2024
Likte: Fasiliteter
Excelente opción de alojamiento a 1 minuto de Atocha
Piedad
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 9. mai 2024
De parte de todos los miembros de Only YOU Atocha nos gustaría agradecerle habernos elegido para su estancia y por escribirnos un comentario tan delicado. Es un placer escuchar que ha disfrutado de la experiencia que ofrecemos.De nuevo, muchas gracias por haberse quedado con nosotros y haberse tomado el tiempo de escribir tal reseña.Esperamos volver a recibirle pronto.Un saludo,
10/10 – Utmerket
Ragava Khanna og Houston
Reiste med familie
9. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel , Not much around hotel but next to train station and metro to go to places
Ragava Khanna
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 9. mai 2024
Dear Ragava, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Ian
Reiste med familie
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely boutique hotel, friendly staff. Go for the breakfast option, you won’t regret it.
Ian
Bodde her 4 netter i mai 2024
Svar fra Front Desk Trainee den 8. mai 2024
Dear Ian, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer and that you liked our breakfast.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Meno og Orangeburg
5. mai 2024
Meno
Bodde her 5 netter i april 2024
Svar fra Front Desk Agent den 25. mai 2024
Dear Meno,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha and for dedicating a minute to response our quality survey.We hope to see you soon at Only YOU Hotel Atocha!
6/10 – Grei
Julia
4. mai 2024
Shabby and tired
Julia
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent den 8. mai 2024
Dear Julia,We would like to thank you for choosing Only YOU Hotel Atocha and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Atocha and exceed your expectations!
8/10 – Bra
EDUARDO
Reiste med partner
4. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel es agradable y el personal amable. Es muy ruidoso en la noche
EDUARDO
Bodde her 1 natt i mai 2024
Svar fra FRONT DESK TEAM den 5. mai 2024
Estimado Eduardo,En primer lugar, le agradecemos que se haya tomado la molestia de escribir esta reseña.El esfuerzo de todo nuestro equipo se refleja en comentarios como el suyo que nos motivan a seguir trabajando igual de duro para ofrecer este tipo de experiencias a todos nuestros huéspedes. Estaremos encantados de volver a verle pronto. Muchas gracias y un saludo,
10/10 – Utmerket
Sergio
Reiste med partner, Reiste med familie
2. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful and trendy!!
Sergio
Bodde her 2 netter i april 2024
Svar fra FRONT DESK TEAM den 4. mai 2024
Dear Sergio, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Tory
Reiste med familie
2. mai 2024
Good
Tory
Bodde her 3 netter i april 2024
Svar fra Front Desk Trainee den 4. mai 2024
Dear Tory,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 – Utmerket
Stuart
27. apr. 2024
Stuart
Bodde her 5 netter i april 2024
Svar fra Front Desk Team den 17. mai 2024
Dear Stuart,On behalf of the entire Only YOU Atocha team we would like to thank you for your score.It is a pleasure to know that you have enjoyed your stay with us.We hope to see you again here.Kind regards,
10/10 – Utmerket
Stuart
27. apr. 2024
Stuart
Bodde her 1 natt i april 2024
Svar fra Front Desk Team den 17. mai 2024
Dear Stuart,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay.We hope to see again here.Kind regards,
8/10 – Bra
Nanako
Reiste med partner
26. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dear Nanako, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Cesar
25. apr. 2024
Likte: Renhold, personale og service og fasiliteter
Muy buen hotel
Cesar
Bodde her 5 netter i april 2024
Svar fra Front Desk Trainee den 26. apr. 2024
Estimado Cesar , ¡Muchas gracias por confiar en Only YOU Hotel Atocha!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. ¡Nos alegra conocer que la estancia ha sido de su agrado!¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Hotel Atocha!
10/10 – Utmerket
Moshe og Tel Aviv
Reiste med familie
25. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is clean well maintained. Friendly staff.
Some construction around the hotel, especially if you are coming from Atoch train station.
Moshe
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 25. apr. 2024
Dear Moshe, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Boris
Reiste med familie
23. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unique experience at this hotel that is very comforting. Next to a lovely and huge park that you must visit.
Boris
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 25. apr. 2024
Dear Boris,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
8/10 – Bra
Harry
21. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Harry
Bodde her 1 natt i april 2024
Svar fra FRONT DESK TEAM den 11. mai 2024
Dear Harry,Thank you for staying with us and for giving us a good score.Greetings,
8/10 – Bra
Mary
Reiste med partner
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are terrific - very responsive and welcoming. The room was very nice. Comfortable bed and great shower. The only thing that needs improvement is the breakfast. The restaurant and terrace are lovely. We just found that the quality of the food at the breakfast was just okay and the layout of the buffet was challenging. All in all a lovely stay and the staff and little extras made it a lovely stay.
Mary
Bodde her 1 natt i april 2024
Svar fra Front Desk Agent den 21. apr. 2024
Dear Amary,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha, as well as your dedication for doing the quality survey.I'm glad you enjoyed your stay in Madrid. We will take note of the improvements that you have told us to continue offering the best service.We hope to see you back soon in Madrid and be able to exceed your expectations.Greetings,
10/10 – Utmerket
Daniel
Reiste med partner
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, clean comfortable linens, confortable bed, clean bathroom, great water pressure, USB plugs for electronics. Beautiful lobby with a great bar and location at the end of grand via in atocha is excellent
Daniel
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 21. apr. 2024
Dear Daniel,You don't know how happy we are to read your comment and hear about your experience.We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time we would like to thank you for writing a review as positive and detailed as this one.It is a pleasure to hear that you liked the room, the location and our lobby. You will always be welcome, and at the same time we hope to see you again soon!Greetings,
10/10 – Utmerket
Brian og Edmonton
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good. Rooftop bar was nice.
Brian
Bodde her 3 netter i april 2024
Svar fra Front Desk Trainee den 21. apr. 2024
Dear Brian, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, and that you liked the rooftopbar.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Peter
15. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Peter
Bodde her 3 netter i april 2024
Svar fra Front Desk Team den 16. apr. 2024
Dear Peter,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and as well for giving us a good score.We hope to see you again here.Kind regards,
10/10 – Utmerket
Eduardo
Reiste med partner, Reiste med familie og små barn
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great!
Eduardo
Bodde her 6 netter i april 2024
Svar fra FRONT DESK TEAM den 15. apr. 2024
Estimado Eduardo,En primer lugar, me gustaría agradecerle la confianza depositada en Only YOU Hotel Atocha. Es un verdadero orgullo para nosotros leer comentarios como el suyo, que hacen que sigamos trabajando cada día para satisfacer todas las necesidades de nuestros clientes y ofrecer un servicio excelente y único.¡Le esperamos pronto de vuelta en Only YOU Hotel Atocha!
8/10 – Bra
Carlos
Reiste med partner
14. apr. 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Buen hotel con gran diseño. Exelente ubicación.
Carlos
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 14. apr. 2024
Estimado Carlos,De parte de todos los miembros de Only YOU Atocha nos gustaría agradecerle habernos elegido para su estancia y por escribirnos un review. Es un placer escuchar que ha disfrutado de la experiencia que ofrecemos. En Only YOU Atocha nos gusta fijarnos en los pequeños detalles y ofrecer a cada huésped una experiencia personalizada y a la altura de sus expectativas. De nuevo, muchas gracias por haberse quedado con nosotros y haberse tomado el tiempo de escribir tal reseña.Esperamos volver a recibirle pronto.Un saludo,
10/10 – Utmerket
Suzanne
Reiste med familie
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great choice for a weekend in Madrid- amazing hotel with great service
Suzanne
Bodde her 2 netter i april 2024
Svar fra Front Desk Trainee den 14. apr. 2024
Dear Suzanne, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us a review. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
8/10 – Bra
BENJAMIN og Coral Gables
13. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fair value for money. In front of Atocha station.
BENJAMIN
Bodde her 1 natt i april 2024
Svar fra Front Desk Agent den 13. apr. 2024
Dear Benjamin, Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 – Utmerket
Maribeth og Chester Springs
Reiste med partner
12. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Short walk to the Prado Museum. Nice 7-th Floor Outside Restaurant.
Maribeth
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 13. apr. 2024
Dear Maribeth, On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, by the location and the Restaurant. In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,
10/10 – Utmerket
Barry
Reiste med partner
10. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location,fantastic and helpful staff,quiet,very comfortable.
Barry
Bodde her 2 netter i april 2024
Svar fra Front Desk Trainee den 11. apr. 2024
Dear Barry,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,
10/10 – Utmerket
Peter og Ottawa
Reiste med partner
10. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel staff was very friendly and courteous. Attentive to every detail. In our case they were very meticulous to ensire our stay was enjoyable and memorable. For this stay, definitely a 5-star, if not six!
Peter
Bodde her 2 netter i april 2024
Svar fra Front Desk Trainee den 10. apr. 2024
Dear Peter,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.Kind regards,
10/10 – Utmerket
Jonathan
9. apr. 2024
Jonathan
Bodde her 2 netter i mars 2024
Svar fra Front Desk Agent den 30. apr. 2024
Dear Jonathan,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha and for dedicating a minute to response our quality survey.We hope to see you again here.Greetings
Dear Yoriko,First of all, I would like to thank you for the trust placed in Only YOU Hotel Atocha, as well as your dedication in responding to the quality survey.I am glad that you enjoyed your stay in Madrid. We will take note of the improvements you indicate to continue offering the best service. In relation to the Expedia guest category, we would not be able to tell you what caused the category drop from Gold to Blue.On the hotel's part, we always offer the option of a free upgrade to Expedia Gold customers, as long as we have superior category rooms available for your stay.On the other hand, the rooms do not include complimentary water, which is why we offer it from reception, where you can request it throughout your stay.We hope to see you back soon in Madrid and to be able to exceed your expectations.
10/10 – Utmerket
Guy and Lara
7. apr. 2024
Guy and Lara
Bodde her 1 natt i april 2024
Svar fra FRONT DESK TEAM den 28. apr. 2024
Dear Guy and Laura,On behalf of the entire Only YOU Atocha team we would like to thank you for your score.We hope to see you again soon in Only YOU Atocha to make you feel at home again.Again, thank you very much for choosing us.Greetings,
10/10 – Utmerket
MARISOL
2. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!
MARISOL
Bodde her 1 natt i april 2024
Svar fra Front Desk Trainee den 3. apr. 2024
Dear Marisol,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
8/10 – Bra
Natasha
1. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the room and the location but the breakfast options were a bit disappointing
Natasha
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK TEAM den 4. apr. 2024
Dear Natasha,On behalf of the entire Only YOU Atocha team we would like to thank you for your review.At the same time we would like to apologize if we did not reach your expectations regarding to the breakfast.We hope to see you again soon at Only YOU Atocha to offer you the best stay and experience possible.Greetings,
10/10 – Utmerket
Alfonso
29. mars 2024
Alfonso
Bodde her 1 natt i mars 2024
Svar fra Front Desk Trainee den 19. apr. 2024
Dear Alfonso,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 – Utmerket
Jorge Armando
Reiste med partner
29. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo bien
Jorge Armando
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team den 30. mars 2024
Estimado Jorge,En nombre de todo el equipo de Only YOU Atocha nos gustaría agradecerle su reseña.Es para nosotros todo un placer leer comentarios como el suyo. Esperamos volver a verle pronto en Only YOU Atocha para volver a hacerle sentir como en casa.De nuevo, muchas gracias por habernos elegido.Un cordial saludo,
10/10 – Utmerket
Masail
29. mars 2024
Masail
Bodde her 2 netter i mars 2024
Svar fra Front Desk Trainee den 18. apr. 2024
Dear Masail,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one!Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!
10/10 – Utmerket
Kem
Reiste med partner
28. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were excellent in meeting our needs and concerns, plus assisting with very good information for Madrid.
Kem
Bodde her 4 netter i mars 2024
Svar fra Front Desk Agent den 29. mars 2024
Dear Kem,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offered.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Best regards,Frontdesk TeamOnly YOU Hotel Atocha
10/10 – Utmerket
Coty
Reiste med partner
26. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms a bit on the small side but overall great experience, had many good gestures thru our stay
Coty
Bodde her 1 natt i mars 2024
Svar fra Front Desk Trainee den 26. mars 2024
Dear Coty,On behalf of all the members of Only YOU Atocha we would like to thank you for choosing us for your stay and for writing us a review. It is a pleasure to hear that you have enjoyed the experience we offer.In Only YOU Atocha we like to look at the small details and offer each guest a personalized experience and live up to their expectations.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,