Dear Jan, thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. Best regards,

Dear Truls, greetings from NH Collection Palacio de Tepa! It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again! Best regards,

Estimado Sr. Leyva, Muchas gracias por tomarse unos minutos para evaluar su experiencia en nuestro hotel. Nos alegra enormemente que su estancia haya sido positiva. Esperamos volver a recibirle pronto. Un saludo,

Estimado Javier Israel,En primer lugar, me gustaría agradecerle por tomarse el tiempo de dejar este comentario. Estamos encantados de saber que disfrutó de la ubicación del hotel y nos complace leer sus amables palabras sobre el hotel y el personal.Gracias por escogernos para su estancia en Madrid y esperamos tener la oportunidad de volver a darle la bienvenida pronto. Un cordial saludo,Guest Relations Department.

Dear William,First of all, I would like to thank you for taking the time to leave this review. We are thrilled that you enjoyed both the breakfast and the location. Thank you very much for your kind words about our team. Your comments suppose a great source of motivation for all of us! Undoubtedly, we will share it with the rest of the NH Collection Palacio de Tepa members.We look forward to welcoming you back soon.Kind regards,Guest Relations Department.

Dear Mr. Panzilius, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. Best regards,

Dear Kara, Thank you for sharing your feedback. We are glad to hear that you found the location convenient and enjoyed the breakfast selection. However, we apologize for any inconvenience caused by the size of the bathroom and the comfort of the bed. We strive to provide a comfortable experience for all our guests and will take your comments into consideration for future improvements. Additionally, we regret to hear about your experiencce with our staff; providing friendly and attentive service is a priority for us, and we will address the issue internally. We appreciate your input and hope to have the opportunity to exceed your expectations in the future. Best regards,Patricia Carreño, Guest Relations Department

Dear Mr. Vazquez, Thank you for the glowing review of NH Collection Palacio de Tepa! We greatly appreciate your heartfelt feedback and recommendations. What is most rewarding, is knowing that our guests enjoy their stays and it is always a great source of motivation for us to keep doing our best and constantly make further improvement. Also, we are glad to hear that our great location serves you well and that our team was able to offer a pleasant service.We truly hope that you will have a chance to return to Madrid and we would be so grateful to be able to welcome you back. Best regards,

Dear Huey,Thank you so much for choosing NH Collection Palacio de Tepa for your stay in Madrid and for your nice comments.We are very happy to hear you liked the location but most of all we are especially pleased that you enjoyed the service provided by our staff. We hope to welcome you back soon!Kind regards, Patricia CarreñoGuest Relations department

Dear Mr. Garcia, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

Dear Mrs. Rate, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Michael,First of all, thank you so much for this wonderful review. Thank you for your kind words and consideration.We are glad you enjoyed your time here and liked the hotel and location.I will share your comments with the entire staff. It means so much to our team to hear a review like yours.The complete NH Collection Palacio de Tepa team hope to see you soon!Best regards,Patricia Carreño

Estimado Mariano,Muchas gracias por compartir su experiencia en el Hotel NH Collection Palacio de Tepa.Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel,Un cordial saludo.Patricia Carreño

Dear Rafael,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,Patricia Carreño

Dear Mrs. Flores,Greetings from Madrid!Your compliments of the NH Collection Palacio de Tepa are greatly appreciated.We work diligently to offer the best service and a great stay for each guest.It is nice to know when this was succeeded.Kind regards,Patricia Carreño

Estimado Sra. Garza,Muchas gracias por tomarse unos minutos para evaluar nuestro hotel. Es un placer saber que disfrutó de su estancia y que nos valora positivamente. Esperamos verle en nuestro Palacio de Tepa de nuevo muy pronto. Un cordial saludo

Dear Elisabetta,We are truly glad to know you enjoyed our privileged location in the heart of Madrid, as well as the attention provided by our professional staff.Your comments suppose a great source of motivation for all the team! Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members.Kind regards,

Dear Senad,Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay.We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement.The complete NH Collection Palacio de Tepa team hope to see you soon!Best regards,Patricia Carreño

Estimado Sr. Lombart, Primeramente quiero agradecerle que se haya tomado unos minutos de su valiosos tiempo para informarnos sobre su reciente estancia. En el Hotel NH Collection Palacio de Tepa es una de nuestras líneas de trabajo conocer las necesidades de nuestros clientes e intentar cubrirlas, por eso mismo le ruego acepte mi más sinceras disculpas por no haber sido capaces de convertir su estancia en una experiencia totalmente satisfactoria. Quedamos a su completa disposición y espero que nos dé una nueva oportunidad para intentar cubrir sus expectativas.Un cordial saludo,

Estimado Alvar,Muchas gracias por compartir su experiencia en el Hotel NH Collection Palacio de Tepa.Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel,Un cordial saludo.Patricia Carreño

Dear Parissa, We are truly glad to know you enjoyed our privileged location in the heart of Madrid, as well as the attention provided by our professional staff. Your comments suppose a great source of motivation for all the team! Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members. Kind regards,

Estimada Gabriela, muchas gracias por compartir su experiencia. Para todo el equipo del NH Collection Palacio de Tepa sus comentarios positivos, son nuestra mayor recompensa. Esperamos volver a recibirles pronto para seguir haciendo que cada estancia en nuestro hotel sea un recuerdo inolvidable. Les esperamos con las puertas abiertas. Un cordial saludo,

Estimada María,Muchas gracias por compartir su experiencia en el Hotel NH Collection Palacio de Tepa.Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel,Un cordial saludo.Patricia Carreño

Dear Daniel,Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay.We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement.The complete NH Collection Palacio de Tepa team hope to see you soon!Best regards,

Dear Gerald,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Guest,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Mr. Delew, Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay. We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Mr. Castillo, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

Dear Mr. Buie,First of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are glad you enjoyed your time here and liked the hotel and location. We will share your comments with the entire staff. It means so much to our team to hear a review like yours. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Lindsey,Thank you so much for choosing NH Collection Palacio de Tepa for your stay in Madrid and for your nice comments.We are very happy to hear you liked the location but most of all we are especially pleased that you enjoyed the service provided by our staff.We hope to welcome you back soon!Kind regards,

Dear Elliott,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Bevin,We are truly glad to know you enjoyed your stay in Madrid, as well as the attention provided by our team. Your comments suppose a great source of motivation for all the team!Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members.Kind regards,

Dear Saroya,Greetings from Madrid!Your compliments of the NH Collection Palacio de Tepa are greatly appreciated.We work diligently to offer the best service and a great stay for each guest.It is nice to know when this was succeeded.Kind regards,

Dear Marcio,Thank you so much for choosing NH Collection Palacio de Tepa for your stay in Madrid and for your nice comments.We are very happy to hear you liked the location.We hope to welcome you back soon!Kind regards,

Dear Alexandre,Greetings from Madrid!Your compliments of the NH Collection Palacio de Tepa are greatly appreciated.We work diligently to offer the best service and a great stay for each guest. It is nice to know when this was succeeded.Kind regards,

Dear Mr. Elmadany, Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. Please allow us to apologize for not been able to offer you a room appropriated to your preferences. We assume that our single rooms may not be everyone’s taste, however please allow us to inform you that we have many other categories. We encourage you to contact our team for any future stay we would be happy to help you to find a nice room for you. Best regards,

Dear Jose,Thank you for taking the time to write such a positive review of the NH Collection Palacio de Tepa.We are very passionate about delivering exceptional service so it is always encouraging when we receive such great feedback. We hope to have the pleasure to welcome you back one day in the near future.Best regards,