Arrived at 23.30 pm. Reception staff very unfriendly, no greetings no welcomes. 20 min to check in. Got my plastic card for the room. Came to the room but they had forgotten to activate the key. I had ordered a superior room. Yet there was no slippers, no shoe polish and no bath rope. Ask for it and they said I had to order the deluxe room. The only place which was rather friendly was breakfast room. Polite and welcoming. I am an old Melia customer, I could not recognize this hotel as a part of Melia.