Hoteller nær Lovelace Preserve

«Some Front Desk personnel were not well trained. Didn't know the business office in lobby area had functioning computer/print capability... Told a business associate who arrived for a meeting that I had checked out of the hotel while I was still in occupancy and having breakfast in the atrium.... Waited a long time for our reserved room to be cleared for occupancy at late afternoon check in. Corporate event occupying atrium was very noisy up in our interior facing room until about ...

«Great location, but poor service and outdated rooms really let it down.»

«Front desk staff excellent and very helpful. Next door dinner excellent. Hotel look old but looks like they are remodeling. If this event happens this location will be great to stay in Stamford»

«I’ve stayed at many cheap hotels and this was definitely the worst experience. We had accidentally booked a room on the smoking floor and had it moved to another floor but the elevator still smelt bad and the room smelled weird. The staff was not very friendly or helpful and the place had an overall gross vibe. I left early in the morning to catch a flight but couldn’t imagine wanting to eat their provided breakfast in such a place.»

«Enjoy the restaurant attached to the Hotel.»

«Good location; both safe and convenient. Front desk staff was cheerful and helpful. Housekeeping was accommodating. Parking and valet service was greatly appreciated.»

«Except from a completely uninterested receptionist ar arrival the stay was perfect. the recepionist had problems finding the booking and was trying to multitask by serving several gueasts at the same time»

«İ got allergy from hotel»

«Everything was great»

«I liked that it had a kitchen, but if you change your plans, don’t count on any reimbursement.»

«Room heat was sporadic at best»

«NO DEJES QUE RE ROBEN DINERO, Si quieres hospedarte aquí, debes pagar la habitación en línea o a través de aplicaciones como Expedia, porque si llegas a pagar en persona o peor en efectivo directamente al personal del hotel, te cobraran mas del precio real de la habitación,. Mi habitación en linea tenía el precio de 102 dolares con dos camas y de validez para cuatro personas, pero el personal quería cobrarme 155 dolares para hospedar tres personas. Entonces les dije que en linea el precio por 4 ...

«Estuvo bien»

«The room was not at all clean, and it smelled something strond and nasty. There was a bunch of hair in the shower and the bin. The staff barely talked or answered questions. »

«My husband’s ring went missing from the room. the experience that followed was deeply disappointing. Management offered no meaningful assistance, no solutions, and not even an apology. The lack of concern and accountability was disheartening. Based on our experience, we would not choose to stay at this property again, nor would we consider staying at ANY Sonesta hotel in the future.»

«We had a pleasant stay at the hotel, but we were a bit disappointed with the use of disposable cutlery and plates. For a hotel in this price range, we expected more sustainable solutions. It would be great if they could use reusable alternatives to reduce waste and be more environmentally friendly. Otherwise, the rooms were comfortable and the staff was friendly.»