Lobby

Anmeldelser av Radisson Blu Grafton Hotel, London

4 out of 5
Radisson Blu Grafton Hotel, London
130 Tottenham Court Road, London, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 502 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 291 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 115 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 1002 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Guest Relation Team den 28. okt. 2023
Dear Rune,Thank you for choosing the Radisson Blu Edwardian Grafton hotel for your recent stay in London and for taking the time to leave us a review.We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back in the near futureKind RegardsReception Team

8/10 – Bra

Atle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Edgar den 10. okt. 2023
Dear Atle, Thank you for taking the time to give us your review, we really appreciate it. Looking forward to welcoming you back at the Grafton Hotel in the near future. Warm regards, Edgar F Lobby Manager

10/10 – Utmerket

Gro Helene

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rolig og fint hotell
Bodde i junior suite - super størrelse. God plass og med terrasse. Noe dyrt. Praktisk med kort vei til undergrund.
Bodde her 3 netter i juli 2023
Svar fra Kajla L den 27. juli 2023
Kjære Gro Helene, Tusen takk for dine gode ord om størrelsen på juniorsuiten vår og terrassen. Vi er glade for å høre at du syntes det var praktisk i nærheten av undergrunnen. På Radisson Blu Edwardian Grafton Hotel, London streber vi etter å gi en uforglemmelig opplevelse ved å levere eksepsjonell service som overgår forventningene. Vi har alltid som mål å sørge for at våre gjester har alt de trenger under oppholdet og setter derfor pris på å høre tilbakemeldinger fra dem. Takk igjen for at du tok deg tid til å legge igjen en anmeldelse, og vi håper å ønske deg velkommen tilbake snart!Beste hilsner,Kajla LootReception Manager

10/10 – Utmerket

Magnar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2023
Svar fra Daniel den 15. feb. 2023
Dear Magnar,Thank you for taking the time to give us your feedback, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel near Euston Station.We look forward to welcoming you back soon.Warm regardsDaniel MFront Office Manager

10/10 – Utmerket

Margit Irene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2023
Svar fra Edgar den 31. jan. 2023
[12:24] LEMOS MARTINS, DANIELDear Margit,Thank you for taking the time to give us your feedback, we truly appreciate it.We are so happy to know you enjoyed our 4 star London hotel near Tottenham Court Road so much.We look forward to welcoming you back soon.Warm regards,Daniel MFront Office Manager

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2023
Svar fra N den 9. jan. 2023
Dear Guest, Thank you for your feedback. We're glad you enjoyed your stay overall and appreciate any given feedback. Thank you again for choosing us and we hope to see you again soon. Warm regards, Nicholas Head Lobby Host

8/10 – Bra

Ib-Andre

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay, but I think they should be a little better at helping with transport options. They could hardly help us with getting a taxi.
Bodde her 3 netter i desember 2022
Svar fra Daniel M den 29. des. 2022
Dear Andre,Thank you for taking the time to give us your feedback.We are glad you enjoyed your time in our 4 star London hotel.We're sorry to hear that you had difficulty getting a taxi and we'll do our best to improve our transportation options in the future.We do hope we get to welcome you back soon.Warm regards,Daniel MFront Office Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Utrolig lytt
Det er ekstremt lytt fra rommet, veldig uheldig. Man kan høre andre dusje og det bråker non-stop i korridoren. Så du bør ha et godt sovehjerte. Personalet er en del av et maskineri så du betyr ingenting som gjest, men alt i alt helt ok sted å sove for en natt eller to.
Bodde her 2 netter i november 2022
Svar fra Daniel den 30. nov. 2022
Dear GuestThank you for taking the time to give us your feedback.We are glad to know you enjoyed your time in our 4 star London hotel.We do apologise about the issues you encountered while staying with us. We will pass on your comments to the relevant departments to ensure this does not happen again.We look forward to welcome you back.Warm regardsDaniel MFront Office Manager

2/10 – Forferdelig

Magnar

Bodde her 1 natt i oktober 2022
Svar fra l den 2. nov. 2022
Dear Magnar,Thank you for taking your time in reviewing your recent stay at the Grafton Hotel, on Tottenham Court Road. We appreciate your time and feedback, and we would be delighted to hear more about your concerns.Kind regards,Laura DiasFront Office Manager

8/10 – Bra

Andreas

Bodde her 1 natt i oktober 2022
Svar fra Laura Dias den 12. okt. 2022
Dear Andreas,Thank you for taking your time in leaving us a review about your most recent stay at the Grafton Hotel. We are delighted to learn that you had a spectacular stay with us. I truly hope you'll be able to visit us again on Tottenham Court Road in the near future.Kind regards,Reception Team

8/10 – Bra

Elisabeth

Bodde her 3 netter i september 2022
Svar fra Daniel M den 4. okt. 2022
Dear ElisabethThank you for taking the time to give us your feedback. We are very happy to know you had an enjoyable stay in our 4 star London hotel near Regents Park.We do hope you had a chance to try our Steak & Lobster restaurant, which has the finest steaks and freshest lobsters in London.We look forward to welcome you again soon.Warm regardsDaniel MLobby Manager

8/10 – Bra

Camilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022
Svar fra Laura Dias den 27. aug. 2022
Dear Camilla,Thank you for taking your time in reviewing your recent stay at the Radisson Blu Edwardian Grafton Hotel, located by Regents Park. We are pleased to learn that you enjoyed your stay overall, and we look forward to welcoming you back to Tottenham Court Road, in the near future.Kind regards,Laura DiasFront Office Manager

8/10 – Bra

Hilde Granheim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2022
Svar fra Daniel M den 18. juli 2022
Dear Hilde Thank you so much for taking the time to give us your feedback. We are very happy to know you had such an enjoyable stay in our 4 star London hotel near St. Pancras station. We do hope you had a chance to try our Steak & Lobster restaurant which has the finest steaks and freshest lobster in London. We look forward to welcome you back. Warm regards Daniel M Lobby Manager

10/10 – Utmerket

Bjørn

Bodde her 1 natt i mars 2022
Svar fra Anna Mutler den 26. mars 2022
Dear Bjorn, Thank you for taking your time in reviewing your most recent visit at the Radisson Blu Edwardian Grafton Hotel, near Euston Station. We are delighted to learn that you had a great stay overall and we exceeded all your expectations about the hotel. We appreciate your kind words about the service provided and your breakfast experience. We hope to welcome you back again to our London 4 star hotels. Kind regards, Anna Mutler Lobby Manager

8/10 – Bra

Bjørn Roar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Veldig fint hotell, god service og sentral beliggenhet, men lytt mellom rommene.
Bodde her 2 netter i mars 2022
Svar fra Reception Team den 14. mars 2022
Dear Bjorn, Thank you for leaving us a fantastic review about your recent stay at the Grafton Hotel, located on Tottenham Court Road. We are delighted to learn about your positive feedback about the hotel and our lovely staff. I am so sorry to hear you experienced some noise, form our resident guests. We look forward toward to welcoming you back to London Hotels, in the near future. Kind regards, Reception Team

8/10 – Bra

Odd Magne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2022
Svar fra Laura Dias den 2. mars 2022
Dear Odd Magne, Thank you for leaving a review about your recent stay at the Radisson Blu Edwardian Grafton, located on Tottenham Court Road. We hope you had a lovely time and we look forward to welcoming you back again in the future, to London Hotel. Kind regards, Laura Dias

6/10 – Grei

Inge

Forretningsreisende
Bodde her 2 netter i mars 2020
Svar fra Micael Araujo den 5. mars 2020
Dear Thank you for taking the time to leave us a rating! I hope to welcome you back to the Grafton hotel in the future. Kind regards, Micael Araujo Senior Guest Service Coordinator

10/10 – Utmerket

Fredrik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020
Svar fra Micael Araujo den 4. mars 2020
Dear Fredrik, Thank you for taking the time to leave us a rating! It is great to see you have enjoyed your stay with us. I hope to welcome you back to the Grafton hotel in the future. Kind regards, Micael Araujo Guest Relations Executive

8/10 – Bra

Gareth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean friendly hotel
Svar fra Barbara F den 24. apr. 2024
Dear Gareth,We're thrilled to hear that you have found our hotel to be clean and friendly. It is our aim to provide a welcoming and comfortable environment for all our guests.Your brief but positive comment is greatly appreciated and we strive to maintain these standards in the future.Kind Regards,Barbara FrigioliniFront of House Manager

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, fantastic location and great staff!
Bodde her 4 netter i mars 2024
Svar fra Reception Team den 21. apr. 2024
Dear Scott,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

8/10 – Bra

Wan Ming

Bodde her 3 netter i mars 2024
Svar fra Kajla L den 21. apr. 2024
Dear Wan,It's a pleasure to learn that your overall experience at Radisson Blu Edwardian Grafton Hotel was good. We strive to create unique and memorable experiences for all our guests, so it's heartening to hear that you had a positive stay with us. Should you choose to visit us again, we look forward to giving you the same level of service that you've come to associate with our brand. Warm Regards,Kajla LootReception Manager

4/10 – Dårlig

FELIPE

Likte ikke: Overnattingsstedets bygg og tilstand
Instalaciones antiguas. Las ventanas de madera sin aislamiento y además estropeadas. El inodoro atascado. En alimentación muy pocas opciones de gluten
Bodde her 2 netter i april 2024
Svar fra ngp den 18. apr. 2024
Querido Felipe, Lamentamos mucho escuchar sobre tu experiencia con nuestras instalaciones. Nos tomamos muy en serio el confort y la comodidad de nuestros clientes, y es decepcionante saber que nuestras ventanas y sistema de fontanería no cumplieron con tus expectativas. Estamos trabajando activamente para mejorar nuestras instalaciones y garantizar que proporcionemos un ambiente acogedor y funcional para todos nuestros huéspedes.En cuanto a las opciones de alimentación, entendemos lo importante que es ofrecer variedad y opciones para satisfacer las necesidades dietéticas de todos nuestros clientes. Apreciamos tus comentarios y estamos evaluando cómo podemos mejorar nuestra oferta para incluir más opciones libres de gluten.Gracias por tomarte el tiempo para compartir tus preocupaciones. Nos comprometemos a hacer todo lo posible para abordar estos problemas y brindarte una experiencia más satisfactoria en el futuro. Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber.Muchas Gracias, Nicolas - Supervisor Radisson Blu Grafton

10/10 – Utmerket

José

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really nice
Bodde her 4 netter i april 2024
Svar fra Reception Team den 16. apr. 2024
Dear Jose,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

10/10 – Utmerket

??

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nice
Bodde her 1 natt i februar 2024
Svar fra ngp den 15. apr. 2024
Dear Guest, Thank you for choosing Radisson Blu Edwardian Grafton Hotel for your recent stay and for taking the time to leave us a review.We are thrilled to hear that you enjoyed your time with us and that you found our hotel to be great and nice. Providing exceptional experiences for our guests is our utmost priority, and we are delighted that we met your expectations.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Nicholas - Supervisor Radisson Blu Grafton

6/10 – Grei

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Reception Team den 12. apr. 2024
Dear Paul,Your feedback is of utmost importance to us. We have taken note of your rating, and we understand that, based on your experience, there is room for improvement. At Radisson Blu Grafton, we are committed to delivering the highest levels of service and creating memorable experiences for our guests. It appears from your rating that we did not meet those expectations during your recent stay. We deeply regret any inconvenience you may have experienced and would greatly appreciate the opportunity to make amends. We hope this one-time experience will not deter you from choosing Radisson Blu Grafton Hotel for your future visits to London. We look forward to the opportunity of serving you again, with the aim of providing a superior experience that reflects our commitment to satisfaction and quality.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

10/10 – Utmerket

Vicente

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy comoda y apropiada
Bodde her 3 netter i april 2024
Svar fra Reception Team den 11. apr. 2024
Dear Vicente,We are delighted to hear that you had a wonderful stay at the Radisson Blu Grafton Hotel, London. Comfort is a key when it comes to accommodations, especially during a trip. We are thrilled to see that you found the perfect balance of comfort and convenience at the Radisson Blu Grafton Hotel. We look forward to the opportunity of serving you again in the future, and we hope that your next visit will be as pleasant as the previous one.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team

10/10 – Utmerket

Alyssa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel stay and helpful staff. Will visit again and recommend family and friends.
Bodde her 3 netter i mars 2024
Svar fra Edgar den 2. apr. 2024
Dear Alyssa, Thank you for your wonderful review, we really appreciate it. Looking forward to welcoming you back at the Radisson Blu Grafton Hotel. Warm regards, Edgar F Reception Manager

8/10 – Bra

Wafaa og London

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 9 netter i mars 2024
Svar fra Reception Team den 21. apr. 2024
Dear Wafaa,Your rating truly caught our attention. It is delightful to see your positive evaluation of the Radisson Blu Grafton Hotel. Every day, our dedicated team of professionals works tirelessly to ensure each guest has a wonderful experience. Your score its signals to us that we are succeeding in providing an enjoyable stay, which is the core of our hotel's philosophy. However, the pursuit of perfection is a continuous journey. We acknowledge that there may be areas where we can further improve to make your next stay even better. Your feedback plays a crucial role in this process. Once again, thank you for choosing the Radisson Blu Grafton Hotel for your stay in London. We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

10/10 – Utmerket

Catherine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gorgeous smell as you walked in, 1 minute walk from Warren street tube station
Bodde her 1 natt i mars 2024
Svar fra ngp den 29. mars 2024
Dear Catherine,We are delighted to hear you appreciated the aromatic ambiance of our hotel and found our proximity to Warren street tube station to be convenient. Indeed, our location in London’s Fitzrovia is one of our prime features, and it’s always gratifying when guests find this aspect beneficial.Our location not only provides easy access to public transport but also allows our guests to enjoy the many attractions that London has to offer. We are a mere stone's throw away from the West End's vibrant theatre district, which includes renowned establishments like the Dominion Theatre, the Shaftesbury Theatre and Soho Place. Moreover, we are situated within walking distance of Covent Garden, Soho, Oxford Street and key London attractions such as Regent’s Park and the British Museum, all less than a 10-minute walk away.Furthermore, our hotel is well-connected to other parts of London, with Euston, St Pancras, and Tottenham Court Road stations only moments away. This indeed makes us an ideal choice for guests seeking both comfort and convenience.We hope to have the pleasure of welcoming you back on your next visit to London. Warm regards.Nicholas-Supervisor

10/10 – Utmerket

Nick

Bodde her 3 netter i mars 2024
Svar fra Reception Team den 16. apr. 2024
Dear Nick,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

10/10 – Utmerket

Damorie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here are always extremely helpful and they assisted me when I was having an issue with a room and they quickly gave me another one.
Bodde her 1 natt i mars 2024
Svar fra Bryce Hayter den 25. mars 2024
Dear Damorie,Your kind words about our dedicated team at Radisson Blu Edwardian Grafton Hotel, London, have genuinely warmed our hearts. We strive to maintain an environment where each guest feels supported and well cared for. Hearing that our staff were able to promptly address your room issue significantly encourages us in our daily efforts.Our team members continually aim to deliver the high standards of service our guests deserve. Your positive experience, thus, directly reflects our consistent endeavours to provide a seamless stay for all our patrons. Rest assured, your commendations will be shared with the team, as it serves as a great motivator.Lastly, we are thrilled that we were able to turn a potential inconvenience into a positive experience for you. We look forward to welcoming you back on your next visit to London, and assure you of our best services at all times.Warm regards,Bryce HayterTeam Leader

10/10 – Utmerket

Ian

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable and very accessible. A great location and the hotel is smart, modern and has all the amenities anyone could want for a great weekend break.
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 26. mars 2024
Dear Ian,We are delighted to hear that you had a wonderful stay at the Radisson Blu Edwardian Grafton Hotel, London. It pleases us greatly to learn that you found our hotel clean, comfortable, and accessible. Indeed, we continuously strive to offer our guests the highest level of comfort and convenience.You've highlighted our location, which is something we're proud of. Nestled in the heart of London's Fitzrovia, our hotel provides easy access to notable attractions like Covent Garden, Soho, and Oxford Street. We believe that our prime location enhances the overall experience of our guests, making their stay not just comfortable but also enjoyable.Moreover, we're delighted to hear that our modern facilities met your expectations. We have designed our rooms to be spacious and accommodating, catering to a variety of needs, whether it be a solo traveller or a family of four. We agree that these features contribute to an ideal weekend break.Thank you for acknowledging our efforts to provide an exceptional experience. We look forward to welcoming you back for another memorable stay.Warm regards,Tzoulian,Night Receptionist.

6/10 – Grei

Michal

Likte: Renhold og personale og service
I normally enjoy staying at this hotel but this time was offered a double room that simply shouldn’t be a double room. None of the doors fully opened, the bed was too close to the door (my head was max 1 meter away from the corridor) and there wasn’t enough space around the bed to place the luggage holder and still walk! The carpet was also extremely tired and old with a lot of loose fluff that just ended up having a permanent dirty look. Avoid 341!
Bodde her 1 natt i mars 2024
Svar fra ngp den 21. mars 2024
Dear Michal,Your feedback regarding your recent stay at our Radisson Blu Edwardian Grafton Hotel is greatly valued, and we sincerely regret that your experience did not meet your usual expectations. It's disheartening to learn about the issues you encountered with your allocated room. Our intentions are to provide a comfortable and spacious space for our guests to relax and unwind. We are sorry to hear that the room you were assigned did not meet this standard. The issue regarding the carpet's condition is also something we take note of. A well-maintained and clean environment is a fundamental part of our hospitality and it appears we fell short in this instance. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. We want your experiences at our hotel to be nothing short of excellent in all aspects. Thank you once again for bringing these issues to our attention. Your insights help us strive for constant improvement in the services we offer to our valued guests like yourself.Warm regards.Nicholas - Supervisor

6/10 – Grei

David

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
Property was nice but we were given a room above the loading bay!
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 21. mars 2024
Dear David,Your comments regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London are most appreciated. We are pleased to hear that you found our property to be nice, as we strive to maintain a high standard of elegance and comfort for all our guests.We regret to learn about the inconvenience you experienced due to the location of your room. Your experience is not indicative of the service we aim to provide, as we always aspire to ensure all our guests have the most peaceful and enjoyable stay possible. Noted your feedback about the room assignment, it will be shared with the team for attention.Remember that our team is always at your disposal to assist with any requests or concerns you may have during your stay. Please do not hesitate to let us know if you have any specific preferences or requests for future stays, such as a quiet room or a specific floor, and we will do our utmost to accommodate them.We hope you will give us another opportunity to welcome you back and provide you with an improved experience at the Radisson Blu Edwardian Grafton Hotel, London. Your satisfaction is our utmost priority.Warm regards.Tzoulian,Night Receptionist.

6/10 – Grei

Mario

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything about this hotel, the atmosphere, the staff. Maybe its just me but the mattress in my room was very stiff
Svar fra ngp den 20. mars 2024
Dear Mario,Your warm words about your experience at the Radisson Blu Edwardian Grafton Hotel truly brighten our day. It is pleasing to hear that you enjoyed the ambiance and our devoted team. We strive to make every guest's stay a delightful one, and your positive feedback is a testament to our continuous efforts.Regarding your observation about the mattress, we understand that comfort preferences can vary greatly among guests. We are sorry to hear that you found it to be stiffer than your liking. We appreciate your feedback as it helps us recognize areas where we can improve to better meet the expectations of our guests.Again, we appreciate you taking the time to share your experience, and we look forward to welcoming you back on your next visit to London.Warm regards.Nicholas - Supervisor

8/10 – Bra

Wafaa og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 14 netter i mars 2024
Svar fra Reception Team den 12. apr. 2024
Dear Wafaa,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review. However, we also notice there's a room for improvement to make your experience a perfect one.We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

6/10 – Grei

seiichiro

Likte ikke: Fasiliteter
湯船が欲しい
Bodde her 6 netter i mars 2024
Svar fra ngp den 20. mars 2024
Dear Seiichiro,We are thrilled to hear that you appreciated the room and the location of our hotel. It is always a pleasure to know that guests find our accommodations comfortable and our location convenient.Our hotel's location in the heart of London's Fitzrovia is indeed one of our key strengths. Being within walking distance of Covent Garden, Soho, and Oxford Street, we are delighted that you found it beneficial. It's superb to know that our proximity to key London attractions such as Regent's Park and the British Museum, which are less than 10 minutes’ walk away, added value to your stay.Furthermore, our close proximity to the West End's many theatres, like the Dominion Theatre, the Shaftesbury Theatre, and Soho Place, is something that our guests often appreciate. We trust that this added an extra layer of entertainment and convenience to your time with us.It is our aim to provide an experience that combines comfort, convenience, and a prime location to explore all that London has to offer. We look forward to welcoming you back to Radisson Blu Edwardian Grafton Hotel, London, in the future.Warm regards.Nicholas - Supervisor

10/10 – Utmerket

Fiona

Bodde her 1 natt i mars 2024
Svar fra Reception Team den 10. apr. 2024
Dear Fiona,Thank you for taking the time to share your feedback about your stay. We are glad to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the near future.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

8/10 – Bra

Shakil og Birmingham

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Reception Team den 16. mars 2024
Dear Shakil,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review.However, we also notice there's a room for improvement to make your experience a perfect one. We would be grateful if you could share more details about your stay. Your insights would help us understand where we fell short of meeting your expectations.Looking forward to welcoming you back at the Radisson Blu Grafton Hotel, London, for an even more delightful stay in the future.Warm regards.Tzoulian,Night Receptionist.

10/10 – Utmerket

Syed

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel, perfect location and best staff in London
Bodde her 1 natt i mars 2024
Svar fra Edgar den 12. mars 2024
Dear Syed, Your kind words have made our day! It's uplifting to hear that you enjoyed your stay at the Radisson Blu Edwardian Grafton Hotel and found our location to be perfect. Being nestled in London’s Fitzrovia allows our guests to explore the vibrant Covent Garden, Soho, and Oxford Street with ease. We're thrilled you were able to take advantage of this.Moreover, your commendation of our staff as the 'best in London' is truly heartwarming. Our team works diligently to ensure all our guests feel welcome and comfortable during their stay. Your feedback serves as a wonderful testament to their dedication and hard work.We look forward to welcoming you back on your next visit to London and promise to continue delivering the high standards of service that you have come to appreciate.Warm regards,Edgar FReception Manager

10/10 – Utmerket

Des og Enniskillen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Edgar den 12. mars 2024
Dear Des, We are delighted to hear that your experience at the Radisson Blu Edwardian Grafton Hotel was marked as excellent. It is always a pleasure to receive such positive feedback from our esteemed guests.Our team strives to create memorable experiences by offering top-notch services in a warm and welcoming environment. Your kind words reinforce our commitment to these values and encourage us to continue to strive for excellence.We look forward to the opportunity of serving you again in the future, and we hope that your next visit will be as pleasant as the previous one.Warm regards,Edgar FReception Manager

10/10 – Utmerket

Taneesha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here were very accommodating and friendly!
Bodde her 1 natt i mars 2024
Svar fra Reception Team den 6. mars 2024
Dear Taneesha,It is indeed delightful to hear such positive words and it's always satisfying to know that our guests have a pleasant experience at Radisson Blu Edwardian Grafton Hotel, London.Our staff is indeed the cornerstone of our hotel's commitment to delivering superior guest experiences. They strive to provide a warm, friendly and accommodating service to all our esteemed guests. Thus, your kind words of appreciation will certainly be conveyed to them.We believe that a hotel is more than just a place to stay. It's about creating memorable experiences and making guests feel special and welcomed. Your feedback indicates that we are moving in the right direction.We hope to have the pleasure of welcoming you back soon, and endeavor to make your future stays even more enjoyable.Warm regards,Tzoulian,Night Receptionist.

10/10 – Utmerket

Lee og Richmond

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for travel in and around London. Friendly and helpful staff.
Bodde her 9 netter i februar 2024
Svar fra ngp den 29. feb. 2024
Dear Lee,We are truly delighted to read your positive feedback regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London. Your kind words about our friendly and helpful staff are greatly appreciated, as we constantly strive to provide the highest level of service to all our guests.Indeed, our strategic location in Fitzrovia serves as one of our most distinguishing features. Being in close proximity to Covent Garden, Soho, and Oxford Street certainly makes us an ideal choice for those seeking to explore the vibrant culture and attractions the city of London has to offer. We hope that this aspect of your stay enhanced your London experience and made your travel in and around the city more convenient and enjoyable.Once again, thank you for sharing your thoughts. It is through such feedback that we continue to improve and strive for excellence. We sincerely look forward to welcoming you back on your future visits to London.Warm regards, Nicholas - Supervisor

10/10 – Utmerket

Alexandra

Likte: Renhold
Convenient location. Professional service. Bedroom was clean. Bathroom was small but had everything that you needed. No Guinness in the bar but good choice of wine.
Bodde her 1 natt i februar 2024
Svar fra Guest Relation Team den 26. feb. 2024
Dear Alexandra,Your positive feedback on your recent stay at the Radisson Blu Edwardian Grafton Hotel is very much appreciated. It is indeed an excellent location in London’s Fitzrovia, with Covent Garden, Soho, and Oxford Street just a short walk away. It's a delight to know you found our location convenient.We are pleased that you enjoyed our professional service and found the bedroom clean. We understand that the bathroom size might not have been as expected, however, we are glad you found it equipped with all the necessary amenities for a comfortable stay. We also acknowledge your comment about the absence of Guinness in our bar, and we hope that our good choice of wine added to your overall experience. We are also proud to offer spacious rooms accommodating up to four guests, ideal for young families or group travel, which adds to the comfort and ease of our guests.Thank you once again for choosing to stay at Radisson Blu Edwardian Grafton Hotel. We look forward to welcoming you back in the future.Warm regards.Guest Relation Team

10/10 – Utmerket

Laurie og New York

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2024
Svar fra Guest Relation Team den 26. feb. 2024
Dear Laurie,Thank you for staying with us at The Radisson Blu Edwardian Grafton Hotel and for taking the time to leave a review following your stay with us.We are thrilled to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team

6/10 – Grei

Lena og Minneapolis

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel was really conveniently located, and had lots of dining options nearby, but the area was a bit too busy for me (on a main road, near a hospital and by the tube). Great for convenience out of Euston station and for a short trip but not exactly a relaxing stay
Bodde her 1 natt i februar 2024
Svar fra ngp den 23. feb. 2024
Dear Lena,It is heartening to read that you found the location of our hotel beneficial for your stay. Radisson Blu Edwardian Grafton Hotel is indeed situated in the vibrant area of London’s Fitzrovia, which offers a plethora of dining options and is within an easy reach to various city attractions. We understand that the bustling nature of the locality might not provide a tranquil ambiance for all our guests. However, being close to the tube and Euston station, it certainly provides great convenience for those seeking to explore the city or for short business trips.Moreover, our location is also ideal for lovers of the theatre. The West End, with its many theatres, including the Dominion Theatre and the Shaftesbury Theatre, is just a short walk away. This allows our guests to take advantage of London's rich cultural scene.Your feedback is invaluable and we will continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Radisson Blu Edwardian Grafton Hotel, perhaps for a different occasion that might allow you to enjoy the full benefits of our strategic location.Warm regards.Nicholas - Supervisor

10/10 – Utmerket

Alex

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, super helpful staff and an amazing location
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 20. feb. 2024
Dear Alex,Your rating and the wonderful comments you've shared with us regarding your stay at the Radisson Blu Edwardian Grafton Hotel are greatly appreciated. We are thrilled to hear that our cleanliness and the level of service provided by our staff exceeded your expectations. We take immense pride in maintaining high standards of cleanliness and providing each guest with the assistance they require. It's gratifying to know that our efforts have added value to your stay. Our prime location indeed sets us apart. We are situated in an area that enables our guests to reach several key London attractions, including Regent’s Park and the British Museum, within just a 10-minute walk. Besides, our proximity to the West End’s theatres like the Dominion Theatre, the Shaftesbury Theatre and Soho Place makes us an ideal choice for theater enthusiasts.Furthermore, we're pleased that you enjoyed the spaciousness of our rooms. We aim to provide a comfortable and relaxing environment, especially for young families, who require additional space. Thank you once again for your kind words. We are eagerly looking forward to your next visit.Warm regards.Tzoulian,Night Receptionist.

10/10 – Utmerket

Nigel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing friendly helpful staff great location for the tube and Euston station. Clean and modern hotel with excellent staff and facilities.
Bodde her 2 netter i februar 2024
Svar fra ngp den 18. feb. 2024
Dear Nigel,It is delightful to read your favourable review about your stay at Radisson Blu Edwardian Grafton Hotel. It is our pride and joy to provide our guests with an unparalleled experience, and it is wonderful to hear that our dedicated staff and convenient location have made a positive impact on your stay.Our location in the heart of Fitzrovia is indeed a strategic advantage. As you've rightly pointed out, our hotel is a stone's throw away from Euston station and the tube, making it very convenient for our guests to travel around the city. Not only is the hotel well-connected to key transport hubs, but it also offers easy access to a variety of London's attractions. The historic Regent's Park and the renowned British Museum are just a leisurely stroll away, and the bustling areas of Covent Garden, Soho and Oxford Street are also within walking distance. We are pleased to know that you found our hotel to be clean and modern. We continuously strive to maintain high standards of cleanliness and to provide contemporary facilities to ensure a comfortable and enjoyable stay for our guests.Once again, it is heartening to hear such positive feedback, and we look forward to the opportunity of welcoming you back on your next visit to London.Warm regards,Nicholas - Supervisor

10/10 – Utmerket

ERI

Bodde her 7 netter i februar 2024
Svar fra Reception Team den 21. mars 2024
Dear Eri,Your perfect rating is much appreciated. We are delighted to know that your experience at the Radisson Blu Edwardian Grafton Hotel in London was satisfying.We take pride in our offerings and always strive to provide the most enjoyable experiences for our guests. It's delightful to know that you enjoyed your time with us and we hope that your experience was as wonderful as you anticipated.In case your travels bring you back, we invite you to enjoy a pre-dinner drink or a light meal in our intimate bar. It's a wonderful place to relax and unwind, and we're certain you'd appreciate the ambience.Once again, thank you for your generous feedback. We look forward to welcoming you back, the next time you are in London.Warm regards.Tzoulian,Night Receptionist.

10/10 – Utmerket

Sean

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location!
Bodde her 3 netter i februar 2024
Svar fra Kajla L den 15. feb. 2024
Dear Sean,We are delighted to hear that you appreciated our prime location in the heart of London. Indeed, the Radisson Blu Edwardian Grafton Hotel is nestled in the vibrant district of Fitzrovia. This makes it perfect for guests like yourself who wish to explore the city's renowned attractions nearby.The close proximity to Covent Garden, Soho, and Oxford Street, all within walking distance, certainly adds to the appeal of our location. These areas offer a wealth of shopping, dining, and entertainment options to suit every taste and make your stay with us even more enjoyable.We look forward to welcoming you back for another stay, and for you to take advantage of all the conveniences our location offers. Warm regards,Kajla LReception Manager