Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 153 av totalt 201 anmeldelser." "
10 – Utmerket
153
Rangering på 8 − Bra. 26 av totalt 201 anmeldelser." "
8 – Bra
26
Rangering på 6 − Grei. 15 av totalt 201 anmeldelser." "
6 – Grei
15
Rangering på 4 − Dårlig. 2 av totalt 201 anmeldelser." "
4 – Dårlig
2
Rangering på 2 − Forferdelig. 5 av totalt 201 anmeldelser." "
2 – Forferdelig
5
9,6/10
Renhold
9,4/10
Personale og service
9,4/10
Fasiliteter
9,6/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Verifisert reisende
25. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 3 netter i desember 2023
Svar fra The Westin London City den 30. des. 2023
Dear Valuable Guest,Thank you for choosing Westin London City, and we look forward to creating more wonderful memories during your future stays.Be well,The Westin London City
10/10 – Utmerket
Anne Marie
Reiste med familie
11. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales!
Små rom, men veldig rene og fine. Utstyrt med kaffe maskin og vannkoker. Masse håndklær. pent og rent på badet.
Anne Marie
Bodde her 3 netter i desember 2023
Svar fra The Westin London City den 11. des. 2023
Dear Valuable Guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input.We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future.Be Well,The Westin London City
10/10 – Utmerket
Verifisert reisende
Reiste med familie
26. nov. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i september 2023
Svar fra The Westin London City den 28. nov. 2023
Dear Valuable Guest,On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Be Well,The Westin London City
10/10 – Utmerket
Oeyvind
27. aug. 2023
Oeyvind
Bodde her 2 netter i august 2023
Svar fra The Westin London City Team den 29. aug. 2023
Dear Oeyvind,Thank you for your wonderful score.We hope to see you in the not so distant future. Be Well,
8/10 – Bra
Pål
5. apr. 2023
Pål
Bodde her 2 netter i desember 2022
Svar fra Andrea den 8. apr. 2023
Thank you for your review! It is lovely to read your comments and we hope to welcome you back soon!Be Well,The Westin London City
10/10 – Utmerket
eirik
1. okt. 2022
eirik
Bodde her 1 natt i september 2022
Svar fra Andrea den 15. okt. 2022
Thank you for reviewing our property! We are so happy you have enjoyed your stay with us and we look forward to welcoming you back!
4/10 – Dårlig
A
Reiste med familie
12. mai 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The staff was amazing but funny going on there. We had some very weird interaction & sounds coming from our room where the doors open that lead to another room. The fire alarm went off twice which was a pain. They ONLY have a few hrs for kids to swim. :( And their breakfast buffet was disgusting. Bacon tasted like salmon, sausage tasted like dry liver and it’s VERY disorganized. I couldn’t understand our waiter as he had a very strong accent & didn’t explain anything to us on how it works, etc. SO DISAPPOINTED in this hotel. :( Staff was the best thing!!! But that’s about it.
A
Bodde her 5 netter i mai 2024
Svar fra The Westin London City den 15. mai 2024
Dear Valuable Guest,Thank you for sharing your feedback about your recent stay. It's wonderful to hear that you found our staff amazing, and we’ll be sure to pass on your compliments to them. However, I apologize for the issues you encountered during your stay.The unusual noises and fire alarm disturbances must have been very unsettling, and we apologize for any inconvenience this caused. Regarding the limited swimming hours for children, we understand your disappointment and will review our policies to see if adjustments can be made.We're especially sorry to hear about your experience with the breakfast buffet. The quality of the food and the organization should meet high standards, and it sounds like we fell short. We'll address these concerns with our kitchen staff to ensure improvements are made. Additionally, we'll provide more training to our waitstaff to ensure clearer communication, regardless of language barriers.Your feedback is invaluable, and we're committed to making the necessary changes to improve. Thank you for bringing these issues to our attention. If you decide to stay with us again, we hope to provide a much better experience..Be Well,
10/10 – Utmerket
Christine
23. apr. 2024
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Christine
Bodde her 5 netter i april 2024
Svar fra The Westin London City den 23. apr. 2024
Dear Valuable Guest, Thank you so much for your fantastic review! We're thrilled to hear that you had a brilliant time during the London Marathon 2024. It's wonderful to know that you found our beds comfy, enjoyed our perfect location, and appreciated our hotel amenities. We hope to welcome you back again soon for another amazing stay!Be Well,
10/10 – Utmerket
Jennifer og Toronto
Reiste med familie
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic stay. A quiet location close to many, many attractions. Spa lovely for after a long day exploring. Definitely will return and recommend.
Jennifer
Bodde her 3 netter i mars 2024
Svar fra Guest Experience den 2. apr. 2024
Dear Valuable Guest,We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input. We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future. We hope to welcome you again soon.Be well,The Westin London City
10/10 – Utmerket
Zachary
Reiste med familie og små barn
19. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!
Zachary
Bodde her 3 netter i mars 2024
Svar fra The Westin London City den 19. mars 2024
Dear Valuable Guest,Thank you for your highly appreciated feedback!Providing the highest level of hospitality is our number one priority and we are glad you have thoroughly enjoyed your experience with us.We are very much looking forward to welcoming you back to The Westin London City!Be well,
6/10 – Grei
Lee
Reiste med en gruppe
1. mars 2024
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
A nice hotel. Very friendly staff. We had a noisy neighbour and asked the concierge for a pedestal fan to help drown the noise which they said they didn’t have anything.
Overall a great stay.
Lee
Bodde her 2 netter i februar 2024
Svar fra Guest Experience den 2. mars 2024
Dear Valuable Guest,We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input. We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future. On another note, we are sorry to hear that your request to our Concierge team could not action it. Our rooms are equipped with A/C units, hence we do not store portable fans for use in the guestrooms.However we truly understand that this was due to a noise from the room next door. Can I kindly check whether this was reported to our team at time of your stay?We hope to welcome you again soon.Be well,The Westin London City
10/10 – Utmerket
Jordan
25. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jordan
Bodde her 1 natt i februar 2024
Svar fra The Westin London City den 25. feb. 2024
Dear Valuable Guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input.We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future.Be Well,The Westin London City
10/10 – Utmerket
Emmanuel
20. feb. 2024
Emmanuel
Bodde her 1 natt i februar 2024
Svar fra The Westin London City den 21. feb. 2024
Dear Valuable Guest, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Be Well,The Westin London City
10/10 – Utmerket
ADOWA
12. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff are amazing… very helpful 10/10 for the hotel
ADOWA
Bodde her 4 netter i februar 2024
Svar fra The Westin London City den 13. feb. 2024
Dear Valuable Guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us.On behalf of the entire hotel team, I want to personally thank you for your valuable input.We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the nearest future.Be Well,The Westin London City
10/10 – Utmerket
Natsuki
1. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Natsuki
Bodde her 2 netter i januar 2024
Svar fra Ali G den 6. feb. 2024
Dear Valuable guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input. We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future. We hope to welcome you again soon.Be well,Guest Experience Team
8/10 – Bra
Gary
Reiste med partner
18. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food at the buffet was luke warm in both the Club Room and the restaurant.
Gary
Bodde her 2 netter i januar 2024
Svar fra The Westin London City den 19. jan. 2024
Dear Valuable Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the temperature of the buffet food in both the Club Room and the restaurant.We take your comments seriously, and rest assured, we are addressing this matter with our culinary team to ensure that such lapses in quality are promptly rectified. Our goal is to provide a consistently excellent dining experience, and we regret that we fell short during your visit.We appreciate your valuable input, and we hope to have the opportunity to better serve you in the future.Be Well,The Westin London City
10/10 – Utmerket
Juan
17. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome place and great location.
Juan
Bodde her 1 natt i januar 2024
Svar fra Guest Experience den 24. jan. 2024
Dear Valuable Guest,We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input. We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future. We hope to welcome you again soon.Be well,The Westin London City
10/10 – Utmerket
Charlotte
15. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Heaven on Earth
Fantastic, great service, beautiful room and spa.
Charlotte
Bodde her 1 natt i januar 2024
Svar fra The Westin London City den 16. jan. 2024
Dear Valuable Guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input.We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future.Be Well,The Westin London City
10/10 – Utmerket
Clara
15. jan. 2024
Clara
Bodde her 11 netter i desember 2023
Svar fra Ali G den 6. feb. 2024
Dear Valuable guest, We would like to express our sincere appreciation for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire hotel team, I want to personally thank you for your valuable input. We are thrilled to hear that you had a positive experience during your stay, and we genuinely hope to have the pleasure of welcoming you back to our hotel in the near future. We hope to welcome you again soon.Be well,Guest Experience Team
10/10 – Utmerket
Alessandra A
Reiste med familie
9. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Westin London City is an example of impeccable hosting! The facilities are new and well taken care, the staff is incredibly efficient, pleasant and eager to please! The Westin Club is a plus on your stay! Every detail was carefully prepared during the Holidays! The location is premium, close to all touristic areas but not in the middle of the noise and the crowd! I strongly recommend enjoying a great stay at Westin London City in this great city!
Alessandra A
Bodde her 11 netter i desember 2023
Svar fra The Westin London City den 9. jan. 2024
Dear Valuable Guest,Thank you for taking the time to share your delightful experience at The Westin London City. We are thrilled to hear that you found our hosting impeccable, and that the new facilities, efficient staff, and the Westin Club enhanced your stay.Your strong recommendation means the world to us, and we can't wait to have the pleasure of hosting you again for another outstanding experience in our wonderful city.Be Well,The Westin London City
10/10 – Utmerket
strider
7. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, especially Sandro at the front desk
strider
Bodde her 4 netter i januar 2024
Svar fra The Westin London City den 9. jan. 2024
Dear Valuable Guest,Thank you so much for taking the time to share your positive experience, and we truly appreciate your kind words about our staff, especially Sandro at the front desk. We are delighted to hear that our team member made a positive impact on your stay. We will be sure to pass along your compliments to Sandro and the entire team.We look forward to the opportunity to welcome you back for another outstanding stay in the future.Be Well,The Westin London City
8/10 – Bra
Eloise
Reiste med familie
2. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was nice, but location was from attractions.
Eloise
Bodde her 5 netter i desember 2023
Svar fra The Westin London City den 7. jan. 2024
Dear Valuable Guest, Thank you so much for taking the time to share your feedback! We are delighted to hear that you had a nice stay with us, and hope to have the pleasure of serving you again soon.Warm regards,
6/10 – Grei
Karene
24. des. 2023
Likte: Renhold
Likte ikke: Personale og service
Karene
Bodde her 4 netter i desember 2023
Svar fra The Westin London City den 25. des. 2023
Dear Valuable Guest,Thank you very much for sharing your feedback. We value all feedback, as it helps us improve our services and offerings.If you wish to share further details of your stay, please feel free to contact us.Kind Regards,
10/10 – Utmerket
Darren
Reiste med en gruppe
17. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Darren
Bodde her 1 natt i desember 2023
Svar fra The Westin London City Team den 18. des. 2023
Dear Darren,Thank you for your wonderful result within our property. We hope to welcome you back very soon.For now, have a wonderful Christmas and a prosperous 2024.Be Well
10/10 – Utmerket
Maureen
Reiste med partner
10. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect stay. Couldn’t recommend more!
Maureen
Bodde her 2 netter i desember 2023
Svar fra The Westin London City den 11. des. 2023
Dear Valuable Guest, Thank you so much for your kind words! We're thrilled to hear that you had a perfect stay with us. Your recommendation means the world to us, and we truly appreciate your support.We look forward to the pleasure of welcoming you back for another exceptional experience.Be Well,The Westin London City
6/10 – Grei
Daniel
Reiste med familie
10. des. 2023
Likte: Personale og service
Wir hatten kein Kingbett wie beschrieben!
Daniel
Bodde her 2 netter i desember 2023
Svar fra The Westin London City den 11. des. 2023
Dear Valuable Guest, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input.We would like to kindly clarify that our accommodations currently feature exclusively king-size beds. We apologize if there was any confusion regarding the bed size during the reservation process.Your insights are invaluable to us, and we hope you consider staying with us again in the future. Be Well,The Westin London City
10/10 – Utmerket
Gustaf
8. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved it!
Can highly recommend this place, very nice building that feel modern, new and clean and great service!
Gustaf
Bodde her 1 natt i desember 2023
Svar fra The Westin London City den 9. des. 2023
Dear Valuable Guest, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Be Well,The Westin London City
6/10 – Grei
Sandra
1. des. 2023
Likte ikke: Renhold
Sandra
Bodde her 2 netter i november 2023
Svar fra The Westin London City den 9. des. 2023
Dear Valuable Guest,Thank you for your kind review.We look forward to welcoming you back very soon.Be Well,The Westin London City
8/10 – Bra
Ellen
Reiste med en gruppe
27. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room equipment may not be perfect, but the overall service is very good
Ellen
Bodde her 3 netter i november 2023
Svar fra The Westin London City den 28. nov. 2023
Dear Valuable Guest, Thank you for your valuable feedback. While we appreciate your comment on the room equipment, we're delighted to hear that you found our overall service to be very good. Your insights are important to us, and we hope to have the opportunity to welcome you back for an even more satisfying experience in the future.Be Well,The Westin London City
10/10 – Utmerket
Ben
26. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very attentive hotel, with all the amenities desired.
Ben
Bodde her 1 natt i november 2023
Svar fra The Westin London City den 28. nov. 2023
Dear Valuable Guest,Thank you for taking the time to share your positive experience. We're thrilled to hear that you found our hotel to be very attentive with all the desired amenities.Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay.Be Well,The Westin London City
10/10 – Utmerket
A
25. nov. 2023
A
Bodde her 1 natt i november 2023
Svar fra The Westin London City den 17. des. 2023
Dear Valuable Guest, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Sincerely, The Westin London City
8/10 – Bra
TAKAAKI
10. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
良かったです
TAKAAKI
Bodde her 8 netter i november 2023
Svar fra The Westin London City den 11. nov. 2023
Dear Takaaki, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Be Well,The Westin London City
6/10 – Grei
Josefin
Reiste med familie
3. nov. 2023
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The hotell was amazing but the restaurant was a joke. Rediculusli expensive and not so good service.
Josefin
Bodde her 1 natt i november 2023
Svar fra Ali G. den 4. nov. 2023
Dear Josefin,I hope you are well.Thank you for sharing your feedback. We appreciate your positive comments about the hotel, and we're sorry to hear that you had a disappointing experience at the restaurant. Could you please tell us more regarding your experience related to the service?We take all feedback seriously and will work to improve the restaurant's offerings and service quality. Your input helps us enhance our guest experience.Should you require any further assistance, please do not hesitate to contact us.Kind Regards,The Westin London City
10/10 – Utmerket
Hazem og Calgary
Reiste med familie
27. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the second time I stay at this property. The staff is well trained polite and helpful. I was treated by the place manager (Andre)
He was so helpful and he gave us access to the business lounge.
The whole experience was great.
Hazem
Bodde her 3 netter i oktober 2023
Svar fra The Westin London City den 28. okt. 2023
Dear Valuable Guest, Thank you for choosing to stay with us for the second time, and for taking the time to share your wonderful experience. We're thrilled to hear that our team, particularly, Andre, provided you with excellent service during your stay.We're committed to ensuring that your time with us is exceptional, and we look forward to welcoming you back for your next stay.If there's anything specific you'd like to request or any preferences you have for your return visit, please feel free to reach out. Be Well,The Westin London City
10/10 – Utmerket
Uduak
26. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Truly beautiful space, loved the service - the ambience was amazing!
Uduak
Svar fra The Westin London City den 28. okt. 2023
Dear Valuable Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our space truly beautiful and enjoyed the service we provided. Creating an amazing ambiance for our guests is always a top priority for us.We appreciate your kind words, and we look forward to welcoming you back in the future. Be well,The Westin London City
10/10 – Utmerket
Theo
14. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Theo
Bodde her 1 natt i oktober 2023
Svar fra The Westin London City den 15. okt. 2023
Dear Valuable Guest,Thank you for your kind review.We look forward to welcoming you back very soon.Be Well,
8/10 – Bra
Masako
13. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
朝食が良かった
Masako
Bodde her 1 natt i oktober 2023
Svar fra Guest Experience den 13. okt. 2023
Dear Valued Guest,We very much appreciate your feedback, as it contributes towards improving our services.Kind Regards,The Westin London City Team
10/10 – Utmerket
Ally
13. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ally
Bodde her 3 netter i oktober 2023
Svar fra The Westin London City den 15. okt. 2023
Dear Valuable Guest,On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback about your recent experience while staying with us. We hope to welcome you again soon. Sincerely, The Westin London City
10/10 – Utmerket
Sharif
Reiste med familie
8. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It’s a beautiful hotel, nice breakfast bar & well located in the financial district.
Sharif
Bodde her 7 netter i september 2023
Svar fra The Westin London City den 9. okt. 2023
Dear Valuable Guest, Thank you for sharing about your recent experience.It is always encouraging to hear positive feedback.We hope to welcome you again soon. Sincerely, The Westin London City
10/10 – Utmerket
Lauren
19. sep. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lauren
Bodde her 1 natt i september 2023
Svar fra The Westin London City Team den 20. sep. 2023
Dear Lauren,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, and I am glad we were able to offer you a great experience.We hope to welcome you again soon.Be Well,The Westin London City Team
8/10 – Bra
Nicholas
Reiste med partner
14. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, Would have given five stars in all areas but room service was poor, although I did get an apology and chocolate and no charge. So call it 4.9 stars. Great location because it’s quiet but has good facilities nearby and 2-5 minutes to three tube stations. The pool and sauna/steam room are great at the end of a day of sightseeing and walking around
Nicholas
Bodde her 7 netter i september 2023
Svar fra The Westin London City den 18. sep. 2023
Dear Valuable Guest, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great overall experience during your stay with us, and we truly appreciate your understanding regarding the room service hiccup. We apologize for any inconvenience it may have caused. Please rest assure that your comfort and satisfaction are of utmost importance to us, and we are glad to hear that our team made their best to recover the issue.We continually strive to provide the best service and accommodations for our guests and we value your feedback as part of this process.Thank you for choosing us, and we look forward to welcoming you back in the future!Be Well, The Westin London City
6/10 – Grei
ALEJANDRA BRISEÑO
5. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that the hotel was new, all the area of the spa and gym its very fine. The clean of my room was very good.
ALEJANDRA BRISEÑO
Bodde her 3 netter i august 2023
Svar fra The Westin London City den 9. sep. 2023
Dear Valuable Guest, Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and that you appreciated our spa and gym facilities It's always our goal to provide a top-notch experience for our guests.We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any additional comments or suggestions, please don't hesitate to share them with us. Your feedback is valuable and helps us continue to improve.Thank you again for choosing our hotel, and we look forward to serving you again soon.Be Well,The Westin London City
10/10 – Utmerket
Ishrat
Reiste med familie
5. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel had everything you need for comfortable stay away from home. I
Ishrat
Bodde her 3 netter i august 2023
Svar fra The Westin London City Team den 5. sep. 2023
Dear Ishrat,Thank you for your kind words about our stay and we look forward to welcoming you back in the near future. Be Well,
2/10 – Forferdelig
Wai Kin
Reiste med familie
1. sep. 2023
Likte ikke: Personale og service
Knock my door and ask us to leave!😡
We were arranged to a room with a beautiful wall of the hotel. Please check the attached photo taken from my room.
Second, before we check out, we asked for late check out at 1pm. The hotel staff confirmed us no problem.
But someone knocked on our door at 12pm and told us it was time to check out. This was the first time in life that someone in hotel knocked my room door and asked me to leave. It is ridiculous rude. I won't recommend anyone to consider this hotel.
Wai Kin
Bodde her 2 netter i juli 2023
Svar fra The Westin London City Team den 2. sep. 2023
Dear Wai Kin,Thank you for taking your time to review our property we greatly appreciate it. Due to our location we are surrounded by some buildings meaning we have a small handful of rooms that may not have the most desirable view, for this we apologies. Due to high occupancy during your stay and our Signature Family Rooms being our most popular room category we were at maximum for the duration therefore were limited to move you to an alternative option. Regarding a knock on the door, i do apologies that this took place and of course is not the standard we set as a property, rest assured i have personally followed up with our housekeeping team for this. I am happy to see however that you did in fact depart at midday as planned in the end. We hope you will be willing to give us a second opportunity and welcome you in the near future.Be Well,
10/10 – Utmerket
Keyona
28. aug. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff and restaurant were great.
Keyona
Bodde her 4 netter i mai 2023
Svar fra The Westin London City Team den 29. aug. 2023
Dear Keyona,Thank you for your kind words about our staff and our Mosaic restaurant.We hope yo welcome you back very soon,Be Well,
10/10 – Utmerket
Karen
Reiste med familie
25. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife, two teen daughters, and I had a wonderful time in the Westin London City. We had two rooms with a connecting door. It is in such a great location next to the Millenium Bridge. The staff was very friendly and professional. The pool, hot tub, steam room, and sauna hit the spot after a long day of walking. WE travel a good amount, and this hotel was ideal for touring London.
Karen
Bodde her 7 netter i august 2023
Svar fra The Westin London City Team den 26. aug. 2023
Dear Valued Guest,Your kind words have truly brightened our day! It's delightful to hear that the location of The Westin London City served you well during your London tour. We're thrilled that our facilities provided a tranquil retreat for you and your family after a day of exploring the city.Your commendation on our staff's professionalism and friendliness is greatly appreciated. It's always our aim to deliver top-notch service to all our guests. Thank you again for sharing your wonderful experience with us. We hope to have the privilege of welcoming you and your family back to The Westin London City in the near future.Be Well,The Westin London City Team
10/10 – Utmerket
Andy
24. aug. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent all round, especially the staff
Andy
Bodde her 1 natt i august 2023
Svar fra The Westin London City Team den 26. aug. 2023
Dear Valued Guest,It's wonderful to hear that you had an excellent overall experience at The Westin London City. We strive to provide our guests with top-notch service, and we're delighted to know that our staff were able to contribute positively to your visit.We truly value your feedback and look forward to welcoming you back soon.Be Well, The Westin London City Team
10/10 – Utmerket
Anita
24. aug. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Anita
Bodde her 2 netter i august 2023
Svar fra The Westin London City Team den 26. aug. 2023
Dear Valued Guest,Your perfect rating is truly appreciated. It's wonderful to see that your stay with us at The Westin London City met all your expectations. We strive to provide an exceptional experience for all our guests and it's gratifying to know we achieved this with you. Your feedback serves as an affirmation, motivating us to continue our commitment to service excellence. We look forward to welcoming you back in the near future. Be Well, The Westin London City Team
10/10 – Utmerket
Hannah
Reiste med partner
24. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stunning hotel, staff were amazing. Rooms were big and the spa is gorgeous. Would definitely come back.
Hannah
Bodde her 2 netter i august 2023
Svar fra The Westin London City Team den 24. aug. 2023
Dear Valued Guest,It's a delight to hear such positive feedback about your stay at The Westin London City. We are thrilled to know that our spacious rooms, stunning hotel aesthetics, and our stunning spa made your visit pleasant. Moreover, our staff will be extremely pleased to hear your kind words about their service.Your eagerness to return is the highest compliment we can receive and we can't wait to welcome you back for another memorable experience. Be Well,The Westin London City Team
10/10 – Utmerket
Valeriya
Reiste med familie og små barn
20. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Westin is a true 5 Star hotel. The breakfast was fabulous. Two convenient metro stations. Excellent stage. Simply a perfect family vacation with two young children!
Valeriya
Bodde her 5 netter i august 2023
Svar fra The Westin London City den 20. aug. 2023
Dear Valuable Guest, It is always a delight to read such high praise from our valued guests. We are thrilled to learn that you and your family had a perfect vacation at our hotel. Your comments regarding our breakfast and the convenient locations are truly appreciated. At The Westin, we aim to provide an atmosphere of comfort, luxury, and exceptional service for our guests, and it pleases us immensely to know that we met your expectations.We hope to have the opportunity to welcome your family back for another memorable stay in the future.Be Well,The Westin London City