Resepsjon

Anmeldelser av The Pilgrm Hotel

3 out of 5
The Pilgrm Hotel
25 London Street, London, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 191 av totalt 435 anmeldelser." "
Rangering på 8 − Bra. 146 av totalt 435 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 435 anmeldelser." "
Rangering på 4 − Dårlig. 33 av totalt 435 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 435 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and cozy hotel, with a good vibe. Nice relaxing atmosphere in the lounge and cafe area. Very good breakfast and a good environmental choice to have selected portions and not a full self serve breakfast in term of food waste. Central and close to Paddington station. Would go back!
Bodde her 3 netter i januar 2024

8/10 – Bra

Tone

Bodde her 1 natt i august 2023

8/10 – Bra

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023

8/10 – Bra

Øyvind

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotell, we had a good time her. The elevator was out of order. We had a rom all the way at the top, so we got a lot of exercise…
Bodde her 4 netter i april 2023

10/10 – Utmerket

Karoline Eriksen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bråkete og lite
Hotellet har en utrolig koselig stemning i cafeen og resepsjonen med rommet var så lite at man måtte tråkke oppi kofferten for å komme seg til badet og balansere oppi for å få åpnet døren mens man holdt opp kofferten. Hotels.com opererer med andre kategoriseringer så selv om jeg bestilte et standard dobbeltrom viste det seg at det tilsvarte en lite rom, i snitt 10 m2. Dette var definitivt mindre. Sengen var 190, så for en lang mann må man ligge bøyd for å få plass. Enkeltvinduer ut i en særdeles bråkete gate gjorde dessverre til et lite hyggelig opphold for vår del.
Bodde her 3 netter i februar 2023

8/10 – Bra

Bianca

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet har ikke renhold underveis med mindre man ber om det. Var rent og pent da vi kom,
Bodde her 3 netter i januar 2023

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og romkomfort
Tiny and narrow rooms.
Tiny and narrow rooms. Not recommenable.
Bodde her 1 natt i juni 2022

10/10 – Utmerket

James og Columbus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very cool experience. The facility was very clean. Not real large rooms but I think typical of London and the area. But very nice hotel
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Teah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Pilgrm is a nice little Hotel convenient to the Paddington Train Station. It is a very busy area and there was some street noise in room. We had a ‘medium’ room and it was pretty small but it had everything we needed. The room was clean and nice. Breakfast was fine.
Bodde her 1 natt i mai 2024

8/10 – Bra

Dominique

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Pilgrm was a very cool boutique style hotel. It’s right next to the Heathrow express and Elizabeth line which made it super convenient to get to from the airport. It was a nice area however sort of out of the way from all the main attractions about a 45 minute walk. Lots of stairs if the lift is broken as well and the rooms are super tiny, but if you don’t plan to spend time in the bedroom then highly recommend, breakfast was great and the staff was friendly. I would stay here again!
Bodde her 2 netter i mai 2024

8/10 – Bra

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Donna

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
I liked the Pilgrm hotel in concept, but the medium room should be called the Minuscule room. I did not have enough room to put my 20 lb. Luggage between the wall and the bed. The bathroom was cute and well appointed. There was no feasible plug to use the fan provided in the room. That was once we got to our room- first they refused to hold our luggage due to lack of space. I have NEVER heard of a hotel of that size making such a claim. The man at check out was delightful. I appreciated his helpful and friendly nature. Check in- not so much. Why is a person sitting at a laptop and not able to check a guest in? They require tired travelers to pull out their phone, to self check in. I mean what is the point of a reception person if they refuse to do it. International travelers have to provide address, passport number and credit card even if the room was prepaid, and that information was on the reservation. When my credit card required a code that was being texted to my US number I couldn’t just back up to submit a different card, it cleared out everything I had already entered. At that point I got a condescending”I’ll print a piece of paper and you can do it old school”. This place is trying to hard to be something it is not.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Rene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

8/10 – Bra

Bob

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This boutique hotel is just a few minutes walk from paddington station, very convenient if you are coming from Heathrow. The neighborhood is nice around the hotel with pubs and restaurants
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lilliane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good hotel. Will be back
Bodde her 1 natt i april 2024

10/10 – Utmerket

Danielle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

Fung Tin Yin

Forretningsreisende
Likte: Renhold
Room is too small.
Bodde her 5 netter i april 2024

6/10 – Grei

Heidi

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Not in the most salubrious area but with some good restaurants nearby if you don't mind it. The "welcome" is odd where you have to enter in bank details in advance which feels dodgy as hell or on arrival if you don't. The bar is super expensive. Layout is very very strange. It's multiple buildings knocked through. Don't stay there if not able to carry your own bags down potentially lots of corridors with multiple steps up and down. Rooms themselves are fine but noise from the station was louder than I expected. Overall as part of a Christmas gift I was disappointed in the standard vs. what I saw online. It's not bad but not somewhere you'd choose as part of a present for the area, welcome and noise.
Bodde her 2 netter i februar 2024

8/10 – Bra

Selina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a lovely property- stylish, visitor-centric,chic, and British! The room is rather small for 2 with luggage, and we didn't expect stairs after taking the lift up. Although their staff helped us move in, we had to carry our luggage down the next morning. It would be a great choice for solo travellers and people without big cases. Very close to the Paddington station and some restaurants nearby open till 11pm and beyond.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Rose

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Interesting building with strange floor levels . There is a tiny lift, but someone was there to help us get our bags up those levels. Staff was very friendly. Our room was the bunk beds, very small floor space , but adequate for what we needed. Beds were comfy, slept well. Beware the folding bathroom door, hard to get out if you push it all the way closed. Convenient to get to public transport which is what we were looking for. I would stay there again.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Angela og carlisle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient place to stay with great access to the London Underground and the Heathrow Express.(5 mins walk). Rooms are small so I recommend reserving up a level from what you think you need. Nice coffee shop in the lobby. Very chic budget hotel.
Bodde her 3 netter i april 2024

8/10 – Bra

Benjamin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to Paddington Train Station for easy access to Heathrow Express
Bodde her 1 natt i april 2024
Svar fra David den 13. apr. 2024
Hi Benjamin,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to see that you had a positive experience overall. If there's anything specific that stood out to you during your stay or any areas where you think we could improve, we'd love to hear it.We hope to welcome you back to The Pilgrm in the future!Best regards,

10/10 – Utmerket

Olivia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great little room, was designed nicely and location was ideal for us as it was close to Paddington Station. Checking in and out was easy.
Bodde her 1 natt i april 2024
Svar fra David den 13. apr. 2024
Hi Olivia,Thanks a lot for your 5-star review! We're thrilled to hear that you enjoyed your stay with us and that you found our room design to your liking. It's wonderful to know that our location near Paddington Station was convenient for you and that the check-in and check-out processes went smoothly.We hope to have the pleasure of welcoming you back to The Pilgrm in the future!Best,

8/10 – Bra

Sergio F.

Likte: Renhold og fasiliteter
This is a good Hotel with a great location, easy to get to. The rooms are really small and the staff can be bit more friendly but overall it is a good place to stay. The coffee is good.
Bodde her 3 netter i mars 2024
Svar fra David den 13. apr. 2024
Hi Sergio,We're sorry to hear about your experience. This isn't the standard of welcome we aim for with our guests. Thank you for sharing your feedback, and we'll make sure to address this internally to ensure a more welcoming experience for our future guests.We hope to have the opportunity to welcome you back and provide a much better experience next time.Best,

8/10 – Bra

Benjamin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close proximity to paddington station. A lot of food choices nearby.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
emplacement parfait! 25min de la gare de train de st pancras, 5min de la garde de paddington, acces facile par autobus de ville. Endroit magnifique, réception rapide et courtoise.
Bodde her 2 netter i mars 2024

8/10 – Bra

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Olivia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ruben

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

Cassidy

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Interior design was 10/10 but lack of a proper front desk and lackluster custom service made the lobby feel unwelcoming. The carpet in our room was dirty and the windowsill did not stay up, preventing fresh air from coming in easily. Lastly, the door to the bathroom had a glass cut out in the middle, so privacy was not easily achieved...
Bodde her 2 netter i mars 2024

8/10 – Bra

Janet og Kingston

Reiste med partner
Must be the most convenient hotel for Paddington station. Very small room not great for folks of our age. Lovely friendly staff. Had to open the window as the room was too warm so got lots of street noise throughout the night. For what we needed, it did the job.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Cesare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Sophia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely and clean room and amazing water pressure in the shower. Very close to Paddington station so can hear/feel the underground trains running but is quite comforting.
Bodde her 1 natt i mars 2024

6/10 – Grei

Robert

Bodde her 2 netter i februar 2024

8/10 – Bra

Linnea Marie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mycket nöjd
Mycket bra, mysigt och prisvärt hotell. Perfekt läge nära Paddington station. Något trångt samt ljud från gatan.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was good.
Bodde her 1 natt i februar 2024

8/10 – Bra

Margo

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
the place was great. Several restaurants nearby. Walking distance to Hyde Park and close to Peddinton station. Unfortunately, 1 staff member was not so friendly. There was some difficulty with the deposit at check-in, but another colleague did not do this. Even when checking out, we were not asked anything about our stay. Etc. Despite this, the hotel was nice and we would definitely return.
Bodde her 3 netter i februar 2024

6/10 – Grei

Ann

Reiste med partner
Likte: Renhold
The store owners across the street very noisy. Unfortunate for those booked in front room 14. We also had to go past kitchen to get to our rooms.
Bodde her 2 netter i februar 2024

8/10 – Bra

Nadine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great for location for where I needed to be, the small rooms are VERY small and there is not much space for movement, one to two nights max and I’d go insane. I really really appreciated the little pantry where you can make your own drinks. It felt very private and quiet so I felt comfortable to make a drink when I needed. The check out time was the best part of my stay! I really can’t fault anything about the room considering I knew what I was booking. Lovely staff and had a comfortable stay. I would consider staying again because of the reasonable price range too.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Stefan

Bodde her 2 netter i februar 2024

6/10 – Grei

Beverley

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Malin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location with contemporary decor.
Stayed many times before. Great location and great contemporary hotel. Splashed out on a bigger room this time which was well worth it as most rooms are very small.
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ideally Located Hotel
Hotel is ideally situated very near Paddington Station. The single room was nice albeit a bit small. The room did not have a closet, desk, or chair. The bathroom was small but clean and with nice amenities. The breakfast menu had a nice selection of items. The staff was very nice, friendly, and accommodating and provided excellent service. The vicinity has numeous pubs and restaurants which provide meals for most appetites.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Tamara Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After initially being given a broom facing the station which was really noisey, we raised the issue and were upgraded and given a wonderful room. The staff were so helpful and couldn’t have done more for us. The rooms were very clean and had all we needed. Loved the pantry and the tea was yummy! Would really recommend this hotel to anyone going to London in the future
Bodde her 3 netter i februar 2024

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Tiny
Tiny, tiny, tiny….
Bodde her 1 natt i februar 2024

8/10 – Bra

JOSE

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very accesible to de trains and Underground stations, food in the area very good and the hotel is great for stay. I will stay again if i’ll go to london again.
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Keila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great stay! The hotel was very nice and cool designs.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Fredrik

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024