Dear Stig Ove, Thank you for taking the time to share your feedback. We regret to hear that your experience fell short of expectations, as indicated by your rating. As part of the Leonardo chain, we're excited to announce our refurbishment plans, set to commence by the end of this year. These enhancements are aimed at providing a superior product and improved facilities. We hope to have the opportunity to welcome you back in the future to experience our renewed offerings.Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear May-Britt,Thank you for taking the time to share your feedback. We regret to hear that your experience fell short of expectations, as indicated by your rating. As part of the Leonardo chain, we're excited to announce our refurbishment plans, set to commence by the end of this year. These enhancements are aimed at providing a superior product and improved facilities. We hope to have the opportunity to welcome you back in the future to experience our renewed offerings.Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Thomas,Thank you for taking the time to share your feedback. We regret to hear that your experience fell short of expectations, as indicated by your rating. As part of the Leonardo chain, we're excited to announce our refurbishment plans, set to commence by the end of this year. These enhancements are aimed at providing a superior product and improved facilities. We hope to have the opportunity to welcome you back in the future to experience our renewed offerings.Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Grete, Thank you for your positive 8/10 rating. We are glad you had a pleasant stay and appreciate your feedback. It helps us identify areas for improvement to enhance our guest experiences.We are looking forward to hosting you again and making your next visit even better.Yours sincerely,Selim AtiasSenior Guest Relations Manager

Dear Geir,Thank you for taking the time to share your feedback. We regret to hear that your experience fell short of expectations, as indicated by your rating. As part of the Leonardo chain, we're excited to announce our refurbishment plans, set to commence by the end of this year. These enhancements are aimed at providing a superior product and improved facilities. We hope to have the opportunity to welcome you back in the future to experience our renewed offerings.Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Anne-Grethe,Thank you for your positive 8/10 rating. We are glad you had a pleasant stay and appreciate your feedback. It helps us identify areas for improvement to enhance our guest experiences.We are looking forward to hosting you again and making your next visit even better.Yours sincerely,Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Christopher Nicolai,We sincerely appreciate you taking the time to share your feedback following your stay at The Dilly Hotel. It brings us great joy to learn that our hotel's central location was to your liking and that our dedicated team succeeded in exceeding your expectations.We eagerly anticipate the opportunity to welcome you back to your home in the heart of London soon.Yours sincerely,Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Renate,Thank you for taking the time to share your review of your recent stay at The Dilly Hotel. We're delighted to hear that you enjoyed our prime location in the heart of London, making it convenient to explore the city's attractions on foot.It warms our hearts to know that our hotel facilities and dedicated team members went above and beyond to exceed your expectations. Providing a memorable and comfortable experience for our guests is our top priority.We look forward to the pleasure of welcoming you back to your home in the heart of London in the very near future. Should you have any specific preferences or requests for your next visit, please do not hesitate to reach out to us.Yours sincerely,Selim Atias Senior Guest Relations Manager The Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Camilla,Thank you so much for taking the time to leave us such a glowing review of your recent stay at The Dilly Hotel.We're thrilled to hear that you had a fantastic experience and that you gave us a perfect 10/10 score! Our prime location in the heart of London is indeed one of our standout features, making it easy for our guests to explore all the nearby attractions on foot.It warms our hearts to know that our hotel facilities and our dedicated team members left a lasting positive impression on you. We take pride in providing exceptional service and a comfortable environment for our guests.We can't wait to welcome you back to your home in the heart of London. Please don't hesitate to reach out whenever you plan your next visit. We look forward to making your stay just as enjoyable as this one.Yours sincerely,Selim Atias Senior Guest Relations Manager The Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Roy,Thank you so much for taking the time to leave us such a glowing review of your recent stay at The Dilly Hotel.We're thrilled to hear that you had a fantastic experience and that you gave us a perfect 10/10 score! Our prime location in the heart of London is indeed one of our standout features, making it easy for our guests to explore all the nearby attractions on foot.It warms our hearts to know that our hotel facilities and our dedicated team members left a lasting positive impression on you. We take pride in providing exceptional service and a comfortable environment for our guests.We can't wait to welcome you back to your home in the heart of London. Please don't hesitate to reach out whenever you plan your next visit. We look forward to making your stay just as enjoyable as this one.Yours sincerely,Selim Atias Senior Guest Relations Manager The Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Hilde, We sincerely appreciate you taking the time to share your feedback following your stay at The Dilly Hotel. It brings us great joy to learn that our hotel's central location was to your liking and that our dedicated team succeeded in exceeding your expectations.We eagerly anticipate the opportunity to welcome you back to your home in the heart of London soon.Yours sincerely,Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Per Morten,We are immensely grateful for your feedback It brings us great joy to learn that our hotel's central location was to your liking and that our dedicated team succeeded in exceeding your expectations.We eagerly anticipate the opportunity to welcome you back to your home in the heart of London soon.Yours sincerely,Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Jorulv,Thank you so much for taking the time to leave us such a fantastic rating of 10/10! We are thrilled to hear that your experience at The Dilly Hotel exceeded your expectations and that our team was able to make your stay truly memorable.Your feedback means a lot to us, and we appreciate your kind words. We look forward to the opportunity to host you again in the future. We can't wait to welcome you back for another wonderful stay!Yours sincerely, Selim AtiasSenior Guest Relations ManagerThe Dilly Hotel 21 Piccadilly London W1J 0BH

Dear Harald, Thank you for your feedback. We're glad you enjoyed the location. We do our best to make sure all our guests have a great experience with us. Warm wishesTimour - Guest Relations Executive

Dear Anonymous, Thank you so much for your kind words – we're thrilled to have been able to provide you with such a wonderful stay. We pride ourselves on delivering excellent customer service and are glad that this was evident during your time with us. I will relay your feedback to our terrace so that we can continue to provide excellent service in all departments. We hope to welcome you back again soon. Warm wishes, Timour - Guest Relations Executive

Hi Rita,Thank you for your fabulous review.We glad your stay went well and look forward your next visit in the future.

Hi Lennart,Thank you for your 10/10 review.We are pleased to know your stay went well and hope to see you again in the near future.

Hi Oddvar,Thank you for your review

Hi Geir,We thank you for your feedback and greatly appreciated your review We have addressed this to senior management.

Dear Kine, Thank you so much for taking the time to share your amazing review. We hope we can welcome you back again soon. Best wishes, Vanessa Schnur Guest Relations Manager

Dear Bjoern, Thank you so much for your rating in regards to your recent stay at The Dilly. We hope to welcome you back soon again. Best wishes, Vanessa

Dear Johan, Thank you for taking the time to review your recent stay and for sharing your honest feedback. We are happy to see that you overall enjoyed your stay, but please accept my apologies for the breakfast being not very versatile. Moreover, please rest assured that we are truly sorry for the experience with the fire alarm during your stay. I understand that this must have been a very distressing situation for you. Our Engineering team is already working on making the signage clearer at the door, so the right procedure with the door can be followed easily in case of an emergency. We have also addressed this with our senior management so the right changes can be done in order to infirm guests in advance of the fire test. We hope we can welcome you again at the Dilly in the future. Warm regards, Franziska

Dear Mr./Mrs. Thank you for choosing to stay at Le Meridien Piccadilly. I am sorry to hear that your overall experience has not been up to your expectations. Please accept my sincere apologies for the inconveniences caused to you by the service and the room of the Hotel. I sincerly hope we will have the chance to welcome you back at the Hotel in order to restore your confidence in us. Best Regards, VICTORIA MARCATO Assistant Manager Guest Services/Duty Manager

Dear Tor Harald, Thank you for choosing to stay at Le Meridien Piccadilly. I am happy to hear that your overall experience has not been up to your expectations however I am sorry to read that unfortunately this wasn't a perfect stay and please accept my apologies forthis. I have shared your feedback with the Head Managment in order to take some appropriate actions on the floow matters. I sincerly hope we will have the chance to welcome you back at the Hotel in order to restore your confidence in us. Best Regards, VICTORIA MARCATO Assistant Manager Guest Services/Duty Manager

Thank you for choosing to stay at Le Meridien Piccadilly. I am happy to hear that your overall experience has been up to expectations. We are looking forward to welcome you back at Le Meridien Piccadilly. Best Regards, Victoria Marcato Assistant Guest Services Manager/Duty Manager

Dear Oerjan, Thank you for choosing to stay at Le Meridien Piccadilly. I am happy to hear that your overall experience has been up to expectations however I am sorry to hear that you had some inconveniences with the bathroom and please accept my apologies for this. We are looking forward to welcome you back at Le Meridien Piccadilly. Best Regards, Victoria Marcato Assistant Guest Services Manager/Duty Manager

Dear Hans, thank you for the review. I understand being in central London is not ideal for the noise however I truly you hope you enjoyed your stay! Barbara R. - Duty Manager

Dear Anonymous, thank you for staying with us and for your wonderful feedback about Ryan and the rest of the associates! Hope to see you again so you can enjoy another memorable experience!