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Anmeldelser av The Crown London

4 out of 5
The Crown London
142-152 Cricklewood Broadway, London, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 331 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 367 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 154 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1001 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Per Arne

Bodde her 2 netter i desember 2023
Svar fra Hotel den 30. des. 2023
Hello Per Ame,We are sorry we did not live up to our usual standards and our apologies. We do hope you will give the hotel another opportunity.Thank you for sharing your rating.Best wishes,The Crown London Hotel

4/10 – Dårlig

Rune

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra The Crown London Hotel den 31. juli 2023
Hello Rune,We thank you for staying and sorry you did not have a great experience on this occasion.We do hope you will try the hotel again.Best wishes,Craig

8/10 – Bra

Zrbab

Likte: Personale og service
Bodde her 5 netter i mai 2023
Svar fra Hotel den 12. juni 2023
Hello dear guest,Thank you for staying and we are delighted you had a nice visit. Come back again.Best wishes,Craig

4/10 – Dårlig

Christian

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
Da vi kom var det ikke rengjort i toalettet, det var og mye flekker på vegger/tepper og tak. Personalet var hyggelig, frokosten var helt ok men skulle gjerne ønsket et bedre utvalg. Det var ca 40 minutter med kollektiv transport for å komme seg til sentrum, og mye bytte mellom tog og buss for å komme seg rundt. Totalt sett et OK hotell, men det bør strammes litt opp på renhold og vedlikehold.
Svar fra The Crown London Hotel den 12. des. 2022
Hello Christian,thank you for your recent stay and we are sorry you did not fully enjoy it. Thank you for complimenting the team and we will discuss your housekeeping comments with the head housekeeper. Our company has recently acquired the hotel and we are implementing new initiatives around the hotel. The quickest way to the centre is from Cricklewood train station and 12 minutes its Kings Cross. Unfortunately wherever you visit in London always requires jumping on and off tubes and buses. We do hope you will give the hotel another try next time you are in London.Best wishes,CraigGeneral Manager

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022
Svar fra Hotel Manager den 12. des. 2022
Hello dear guest,thank you for your recent stay and we are pleased you had a good stay in general.We hope you will visit again next time you are in London.Kind regards,CraigGeneral Manager

8/10 – Bra

Tina Emilie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk service og fint hotell!😁 busstopp rett utenfor, tuben går ikke langt unna og det var ikke mye støy utenfor!
Bodde her 3 netter i februar 2020
Svar fra Louise den 3. apr. 2020
Thank you so much for your feedback, we are delighted you enjoyed your stay We do hope to welcome you back to the hotel in the near future

10/10 – Utmerket

Kevin og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2019
Svar fra Duty Manager den 18. juni 2019
Dear Andrea, Thank you for your 5 out of 5 review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris McCotter Duty Manager

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff. Really helpful with in general including advice where to go and what to do nearby and how to move around best in the city.
Bodde her 2 netter i februar 2019
Svar fra Management den 26. mars 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and I will pass on your kind comments to our staff. We hope to see you again very soon. Sincerely, Chris McCotter Duty Manager

10/10 – Utmerket

Karina og Skien

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet var supert og god frokost, men restauranten var ikke så bra. Stort og godt rom.
Bodde her 2 netter i februar 2019
Svar fra Maria Dellaporta, Reservations den 13. feb. 2019
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Frank Rino

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Varmen gikk ikke å få ned, var 26 grader på rommet under hele oppholdet på 3 dager. Klagde hver dag og når jeg sjekket ut for kanskje få en moderasjon. Ble da bedt om å betale for frokost vi ikke hadde hatt eller bestilt.
Bodde her 3 netter i desember 2018
Svar fra Maria Dellaporta, reservations supervisor den 19. des. 2018
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2018
Svar fra Maria Dellaporta, Reservations Supervisor den 16. okt. 2018
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Gunn Marit

Akkurat som på bildene
Hotellet var faktisk helt likt som bildene på nettsiden, noe som var veldig gledelig. Flott rent rom med god plass. Veldig fint bad, også her god plass. Resten av hotellet var også ryddig og rent. Rommet hadde en rar plassering. Måtte ned til kjelleren for så å gå litt opp igjen en annen trapp, men det var greit med skilt som forklarte veien. Jeg hadde da utsikt over hotellets badebasseng. Det var greit for min del da jeg kun var på rommet om natten. Det var gratis Wifi som hadde god hastighet når det funket, men det var noen kvelder der det plutselig ikke var noen dekning. Frokost var ikke inkludert, noe jeg syntes den burde vært med tanke på prisen på rommet. Og hvis jeg ville legge til frokost ville det vært 10 pund pr dag. I det hele et flott hotell som holdt det det lovet.
Bodde her 4 netter i august 2018
Svar fra Maria Dellaporta, Reservations supervisor den 31. aug. 2018
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i juli 2018
Svar fra Maria Dellaporta, Reservations Supervisor den 6. aug. 2018
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Grei hotell. Ligget et stykke unna London sentrum.
Bodde her 4 netter i mai 2018
Svar fra Maria Dellaporta, Reservations supervisor den 18. mai 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 14. feb. 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Sander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lett tilgjengelig og rent hotell, med kort vei til
Fantastisk rom med store vindusoverflater og ufattelig stort bad med badekar og dusj separat. Kort avstand til London. Bare å ta undergrunnen fra killburn
Svar fra General Manager den 28. des. 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

Anne Siri

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
God frokost og hyggelige resepsjonister, men ble skuffet over hvor skittent badet var! Det var lenge siden tak og vegger ble vasket sist! Ellers et helt greit hotell. Hotellets sjåfør var veldig hyggelig og hjelpsom! Hjemmesidens transportbeskrivelse fra flyplassen til hotellet var bra!
Svar fra General Manager den 22. des. 2016
Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. We take the adressed issues seriously and will make sure your next stay with us is perfect

6/10 – Grei

Kirsti

Likte ikke: Overnattingsstedets bygg og tilstand
Fint hotell men..
Hotell personalet ga oss feil opplysninger med bruk av tid til flyplass og hadde anbefalt å ta taxi fordi det gikk kjappest, men viste seg å ta over dobbelt så lang tid så vi endte opp med å miste flyet hjem. Ringte de etterpå og de var svært lite hjelpelige.
Svar fra Maria Dellaporta, Reservations agent den 22. des. 2016
Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. We take the adressed issues seriously and will make sure your next stay with us is perfect

2/10 – Forferdelig

Nate

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was absolutely horrendous. The first time we get to the room, the thermostat was at 85° in our room. We had to switch rooms but the worst part was the service. We had to request housekeeping 3 times in one day then someone finally showed up. We kept going to the front desk and no one did anything until we finally got it. Then she didn’t even put the sheets on the bed, she handed it to us and then left. One of the worst hotel experiences we’ve delt with. I don’t know who rated this hotel 4 stars but they need their account deleted.
Bodde her 5 netter i mai 2024

6/10 – Grei

Ria

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024

10/10 – Utmerket

ley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Been here everytime I came to London and I just really like the hotel. In the area we could find a lot of halal restaurants, which was a big plus for us. You also have various shops nearby where you can buy food or drinks. The rooms are nice and the beds are comfy. We had nothing to complain about. And if I ever come to London again, I will probably book this hotel once more!
Bodde her 2 netter i april 2024

8/10 – Bra

Marco Daniel Lars

Likte: Renhold og personale og service
Bodde her 4 netter i april 2024

4/10 – Dårlig

Jessica

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No one answered phones, first night room was not cleaned (only new towels were placed).
Bodde her 5 netter i mars 2024

2/10 – Forferdelig

Seán

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The area of "Cricklewood", did not seem like a safe area. I certainly didn't feel safe. The rooms were not very clean, and we found a couple bugs in our room. We asked to be moved, and they (reluctantly) agreed. They gave us a key for another room, which was OCCUPIED!! The people in there were not too happy to have us opening the door (there is no latch to secure the door). They finally found a room for us. I called expedia, to tell them that I am not comfortable here, not happy with this selection. They told me that they could do nothing for me. I spent one night here (of 4 booked nights). Then booked a hotel in another area...There is no tube station nearby here.
Bodde her 4 netter i mars 2024

6/10 – Grei

Lydia

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lee

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Hotel den 30. mars 2024
Hello Lee,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

2/10 – Forferdelig

Sarah

Bodde her 1 natt i mars 2024

6/10 – Grei

FADY

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Great location. Property is not very clean
Bodde her 3 netter i mars 2024

10/10 – Utmerket

KUK PING ANNIE

Bodde her 2 netter i februar 2024
Svar fra Hotel den 30. mars 2024
Hello Annie,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

10/10 – Utmerket

Osama

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice cozy and comfortable
Bodde her 4 netter i mars 2024
Svar fra Hotel den 30. mars 2024
Hello Osama,We thank you for your recent stay and pleased you had a good experience.Please visit again in the future,Best wishes,Craig

8/10 – Bra

Patrick

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Patrick,We really appreciate your stay and score.So pleased you had a nice visit.Come back soon.Best wishes,Craig

10/10 – Utmerket

Maarten

Likte: Renhold og fasiliteter
It was good value
Bodde her 2 netter i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Maarten,Amazing to see your score and comment.Thank you for choosing the hotel and come back soon.Best wishes,Craig

4/10 – Dårlig

Damien

Bodde her 1 natt i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Damien,We thank you for your recent stay and sorry you did not fully enjoy your experience.We do hope you would visit the hotel again.Best wishes,Craig

10/10 – Utmerket

Grace

Bodde her 1 natt i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Grace,Wow thank you so very much for the score.We really appreciate your stay and hope you visit again.Best wishes,Craig

8/10 – Bra

Marcos

Reiste med partner
It was a very convenient spot, the food place’s surrounding them were amazing and so yummy. if there was a problem in the room the staff immediately took care of it!
Bodde her 4 netter i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Marcos,So pleased you had a nice visit and thank you for commenting on our staff.Come back soon.Best wishes,Craig

8/10 – Bra

Aylin

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Aylin,Thank you for your stay and good score.We are pleased you had a nice experience.Come back soon.Best wishes,Craig

10/10 – Utmerket

Susan

Bodde her 1 natt i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Susan,We are delighted you had a good stay at the Crown London Hotel. Thanks so much and we do hope you will visit again next time you are in Lonon.Best wishes,Craig

2/10 – Forferdelig

Steve

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Remote control did not work in the room for the TV, shower was terrible. Rooms and hotel were very clean and tidy.
Bodde her 1 natt i februar 2024
Svar fra Hotel den 3. mars 2024
Hello Steve,We thank you for your stay and sorry you did not enjoy the shower pressure. Thank you for the compliments regarding cleanliness though. We do hope you would give the hotel another visit.Best wishes,Craig

6/10 – Grei

Richard

Forretningsreisende
Likte ikke: Renhold og personale og service
Smelly, dirty, badly maintained
The hotel looks nice, but i was put in a dirty, smelly room overlooking the swimming pool. The Gym here is a health hazzard, do not be fool by thee picturesAir con didn't work and has made me ill, no tea and coffee in the room. The room smelled like a cross between chlorine and badly maintained air conditioning units. Staff didn't seem bothered. TV didn't work properly. All in, not a great place to stay, most Premier inn hotels are better. This is not a good hotel!!!
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Jasdeep

Bodde her 1 natt i februar 2024

6/10 – Grei

Alexander

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Okey
Good service. Horrible room, a lot of things was broken. Bad neighbourhood
Bodde her 3 netter i januar 2024
Svar fra Hotel den 3. mars 2024
Hello Alexander,We are sorry we fell short on the room and our team should have picked up any broken items. We appreciate your feedback regarding service.Thank you for staying with us.Best wishes,Craig

6/10 – Grei

Debbie

Forretningsreisende
Likte: Personale og service
The hotel is in a good loction to access both central and north west london, The hotel in areas needs some attention but on the whole for the price is ok. However I would recommend on check in ask if you have a connecting door in your room. Unfortunately I was assigned a room with a connecting door which was not an issue until late at night when the noise level of the next room prevented me from sleeping.
Bodde her 1 natt i januar 2024
Svar fra Hotel den 3. mars 2024
Hello Debbie,We thank you for your stay and also feedback.Sorry you were disturbed from your neighbouring guests.Pleased you like the location.We do hope you will visit again Debbie.Best wishes,Craig

8/10 – Bra

Hongxia

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel den 3. mars 2024
Hello Hongxia,We appreciate your stay and very pleased you had a good stay at the Crown London Hotel.Come back soon.Best wishes,Craig

10/10 – Utmerket

Patrycja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The place it was a good condition.
Bodde her 1 natt i januar 2024
Svar fra Hotel den 3. mars 2024
Hello Patrycja,Wow thank you for your stay and score.Come back soon.We appreciate you staying and your feedback.Best wishes,Craig

4/10 – Dårlig

Issam

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best of a bad bunch of hotels in the area. Check in took 3 atremps as the first two rooms had issues. The bathroom shower was full of mould/limescale. The extractor fan didn't work. Thr room was not cleaned on one of the days. The tea/coffee supllies were not replaced. The gym wad gull of broken equipment and was not cleaned or attended to all week. The parking is extortionate at £19.95 per night. The pool is extenrwlly owned and guests cannot use it. All of the 'secure' doors for guests are left open so anybody can walk in. Thr location is horrible and the overall experience was terrible. I would rather stay in a travelodge and that says something.
Bodde her 4 netter i januar 2024

6/10 – Grei

Oliver

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Poor Room, Friendly Staff.
The air con unit did not work. We had to request pillows as they weren’t in the cupboard. There was no hairdryer. The shower head was not adjustable. The bed mattress was dead. The lighting was very poor (no main light) Phone in the room was faulty and didn’t connect. No nice restaurants around other than pricey, limited choice included.
Bodde her 1 natt i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Oliver,We are sorry we fell short on this occasion.This is not our usual standard please be assured.We hope other elements of your stay you enjoyed.best wishes,The Crown London Hotel

4/10 – Dårlig

Deryll

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I actually really liked this venue and wanted to come back and the room was cold, we had move rooms after it was beyond freezing, we didn’t get upgraded which was slightly frustrating given our second visit there, to be honest, given the inconvenience of 2am move, I think a refund or a free visit should be offered
Bodde her 1 natt i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Deryll,We are sorry you did not fully enjoy your stay and apologies that you needed to move roomsDid you speak to the team before you left the hotel?Kind regards,The Crown London Hotel

4/10 – Dårlig

Mayra

Bodde her 2 netter i januar 2024
Svar fra The Crown London Hotel den 24. jan. 2024
Hello Mayra,We are sorry we fell short of our usual standards on this occasion.Best wishes,The Crown London Hotel