2 barer/lounger
Sjekk tilgjengelighet

Anmeldelser av Rosewood London

5 out of 5
Rosewood London
252 High Holborn, London, England

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 814 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 46 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1003 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Amanda

Bodde her 2 netter i oktober 2023
Svar fra Adam Shepherd den 24. okt. 2023
Dear Amanda,Thank you for taking the time to leave such a positive review. We look forward to welcoming you back to Rosewood London soon.Best wishes,Adam Shepherd

10/10 – Utmerket

christin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Juleweekend
For et fantastisk hotell - lekkert. Man følte seg veldig godt ivaretatt - en hjemmekoselig atmosfære. Sørget for at vår mor og datter juleweekend ble svært vellykket. Har også den hotteste baren i London - Scarfes. Bestilte frokosten opp på vårt rom - nydelig start på dagen før juleshopping. Kan varmt anbefales.
Bodde her 3 netter i desember 2022
Svar fra Emily Coubrough den 25. des. 2022
Dear Christin,Thank you for taking the time to share feedback regarding your recent experience at Rosewood London. We are thrilled that you enjoyed your time with us and look forward to welcoming you back soon. In the meantime, I remain available should you require any assistance at all.Yours sincerely,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Marte

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2022
Svar fra Emily Coubrough den 13. okt. 2022
Dear Marte,Thank you for taking the time to share such valuable feedback and for choosing the Rosewood London. We hope to welcome you back soon and remain available should you require any assistance.Yours sincerely,Emily Coubrough -Director of Front of House

10/10 – Utmerket

Anders

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2022
Svar fra Emmanuele S den 27. des. 2022
Dear Anders, Thank you very much for your feedback. We are happy to see that overall you have enjoyed our hotel and hope to have the opportunity of having you back soon! Warm Regards, Emmanuele S.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hadde 2 stk familierom, store og gode rom deilige senger. Bra restauranter, flott Afternoon tea.
Bodde her 3 netter i april 2022
Svar fra Emmanuele S den 11. mai 2022
Dear Guest, Thank you very much for your feedback and your words. We are happy to read that you have enjoyed our hotel, in particular the size of our rooms and our afternoon tea. Looking forward to having you back soon! Warm Regards, Emmanuele S.

10/10 – Utmerket

Ronny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2020
Svar fra Michael Bonsor den 20. jan. 2020
Dear Ronny, Thank you so much for the perfect score following your visit to Rosewood London and I do hope that we will be able to welcome you back very soon. Warmest regards, Michael Bonsor, Managing Director

10/10 – Utmerket

Tone

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019
Svar fra Michael Bonsor den 16. des. 2019
Dear Tone, Thank you so much for the perfect score following your visit to Rosewood London and I do hope that we will be able to welcome you back to Rosewood London very soon. Warmest regards, Michael Bonsor, Managing Director

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra Michael Bonsor den 15. mars 2019
Dear Hotels.com Member, Thank you for taking the time out to review Rosewood London. I hope that we will have the opportunity to welcome you back in the near future for an entirely flawless experience. Warmest regards, Michael Bonsor Managing Director

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is probably the best hotel experience Ive had in London. I will certainly visit Rosewood again when Im in London.
Bodde her 3 netter i desember 2018
Svar fra Michael Bonsor den 7. jan. 2019
Dear Expedia member, Thank you kindly for taking the time out to review Rosewood London. I am thrilled to see you thoroughly enjoyed your residency and I hope to welcome you back in the near future. Warmest regards, Michael Bonsor Managing Director

10/10 – Utmerket

Birger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2018
Svar fra Michael Bonsor den 9. aug. 2018
Dear Birger, Thank you kindly for taking time out to review Rosewood London. I appreciate your perfect score following your residency. I look forward to welcoming you back in the near future. Warmest regards, Michael Bonsor Managing Director

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly and luxurious in the heart of London
As to be expected given the price and five star classification, the Rosewood is a wonderful hotel with great service and facilities. The location is also excellent with walking distance to Covent Garden and the West End. The staff was very friendly and helpful, and thanks to Expedia we were also offered complimentary breakfast, early check in and late check out. The only draw back was that we got rooms on different floors, and that one of the rooms were at the very far end of the building with a non-functioning safe and a broken coffee machine.
Bodde her 1 natt i desember 2017
Svar fra Michael Bonsor den 6. jan. 2018
Dear Expedia Member, Thank you kindly for your very generous score rating following on from your stay with us at Rosewood London. I was thrilled to hear that you had such a wonderful experience with us and enjoyed the hotel's central location and the quality of the products and service provided. Furthermore, please accept my sincere apologies for the coffee machine not working during your stay and for the inconvenience this caused you. Please rest assured that I have addressed this lack of attention with my Housekeeping team. Lastly, I truly hope that we will have the opportunity to welcome you back again and I would like to offer you my personal assistance with any future arrangements. Warmest regards, Michael Bonsor, Managing Director

10/10 – Utmerket

Cathrine og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
10 minutes walk to leicester square, great staff and service, beautiful room, i will defentley be back!!
Bodde her 3 netter i september 2017
Svar fra Michael Bonsor den 29. sep. 2017
Dear Cathrine, Thank you so much for your lovely review of Rosewood London and I was delighted to hear that you enjoyed your experience with us, the convenient location, our luxurious rooms, and the exceptional service from our dedicated associates. I look forward to welcoming you back very soon. Warmest regards, Michael Bonsor, Managing Director

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell i sentralt område. Ekstremt god service og alle detaljer var gjennomført til det ytterste. Afternoon tea i The Mirrorroom må prøves!

10/10 – Utmerket

Tore og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great British atmosphere
This is an exclusive hotel with a genuine British atmosphere. Love it!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Londons beste ?
Kjempebra hotel

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prinsesse-følelse hotel
Flott hotel, meget sentralt med gangavstand til det meste i city. Får litt prinsesse følelse av hotelelt og spennende å se på andre mennesker som bor der. Her finner du alt fra jet set til familer på tur. De har egen hund som heter Pearl som var helt skjønn og i lobbyen når vi kom. Nydelig design og avslappet, men veldig profesjonell stab.

10/10 – Utmerket

Siren og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wow - for et hotell - for en service!!
Fantastisk service og meget god beliggenhet til Covent Garden. Rom med 2 doble senger. Perfekt for bestemor, mor og datter på tur. God, men dyr frokost. Ingen forskjell i pris på barn og voksen og utvalget var litt for voksent for min datter. Mange steder å spise frokost i nærheten. Ingen forstyrrelser fra hverken vei, heis eller nattlige gjester. Helt perfekt for helgeshopping i London.

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Joseph

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful property and amazing room. Great service
Bodde her 6 netter i mai 2024
Svar fra Emily Coubrough den 19. mai 2024
Dear Joseph,Thank you for such a wonderful review and we are thrilled that you enjoyed your time with us.We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Andrei og Brooklyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rosewood London is a luxurious haven in the heart of the city. With elegant rooms and modern amenities, it offers a comfortable stay. The attentive staff goes above and beyond to make guests feel welcome. Indulge in delicious dining options. Scarfes Bar at Rosewood London is a true delight. Its inviting ambiance, creative cocktails, and live music make it a must-visit spot. The cozy atmosphere and impeccable service create a memorable experience.
Bodde her 4 netter i april 2024
Svar fra Emily Coubrough den 3. mai 2024
Dear Andrei,Thank you for taking the time to share such valuable feedback and we are thrilled that you enjoyed your time with us. The team look forward to welcoming you back soon and remain available should you require any assistance.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Rodolfo og Guatemala

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente hotel un servicio impecable, el personal nos atendio muy bien nos hiso sentir en casa con detalles muy especiales!! Me quedaria de nuevo sin pensarlo!!
Bodde her 5 netter i april 2024
Svar fra Emily Coubrough den 19. mai 2024
Dear Rodolfo,We are delighted that you enjoyed your time with us and look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Kathryn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A wonderful stay at The Rosewood. The only disappointment was we were not able to use the bar because it was closed for a private event for most of our stay.
Bodde her 7 netter i april 2024
Svar fra Emily Coubrough den 29. apr. 2024
Dear Kathryn,Thank you for taking the time to share your review of Rosewood London and we are thrilled that you enjoyed your time with us.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Emily Coubrough den 19. apr. 2024
Dear Sarah,Thank you for your review and we are thrilled that you have enjoyed the experience.We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

maria og Chula Vista

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 9 netter i mars 2024
Svar fra Emily Coubrough den 19. apr. 2024
Dear Maria,Thank you for your review and we are delighted that you have enjoyed your experience.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Roseanne

Bodde her 2 netter i mars 2024
Svar fra Emily Coubrough den 29. apr. 2024
Dear Roseanne,Thank you for taking the time to share your feedback and I am thrilled that you enjoyed your time in London.We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Candice og La Cañada Flintridge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Rosewood London was by far the best hotel in London. The service was five star.
Bodde her 6 netter i april 2024
Svar fra Adam Shepherd den 8. apr. 2024
Dear Candice,Thank you for taking the time to leave such a wonderful review after your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Andreas

Bodde her 4 netter i mars 2024
Svar fra Emily Coubrough den 19. apr. 2024
Dear Andreas,Thank you for your review and we are thrilled that you have enjoyed your time with us.We look forward to welcoming you back soon.Best wishes,Emily Coubrough

10/10 – Utmerket

Angie

Bodde her 2 netter i mars 2024
Svar fra Emily Coubrough den 19. apr. 2024
Dear Angie,Thank you for your review and we are thrilled that you have enjoyed your time with us.We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

Bernard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Adam Shepherd den 8. apr. 2024
Dear Bernard,Thank you for taking the time to leave such a wonderful review after your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Tasneem

Reiste med familie
Likte: Personale og service og fasiliteter
Love this property- would stay here again. Just exquisite p
Bodde her 6 netter i mars 2024
Svar fra Adam Shepherd den 11. mars 2024
Dear Tasneem,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

6/10 – Grei

Ravneet

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Adam Shepherd den 6. mars 2024
Dear Ravneet,Thank you for your review and I am sorry to hear that we failed to meet your expectations on this occasion. Please do contact us directly should you be returning to London so that we can take care of any and all of the arrangements on your behalf. In the meantime, we remain available should you require any assistance. Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing world class staff and amenities class in a gorgeous 5 star property that is centrally located in London. I've been to quite a few 5 star hotels and this one definitely tops the list for me.
Bodde her 3 netter i februar 2024
Svar fra Emily Coubrough den 20. feb. 2024
Dear David,Thank you for your review and we are delighted that you enjoyed your experience with us.We look forward to welcoming you back soon.Best wishes,Emily Coubrough - Director of Front of House

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel centrally located with amazing friendly and efficient staff.
Bodde her 1 natt i februar 2024
Svar fra Adam Shepherd den 16. feb. 2024
Dear David,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us and particularly the service you received from our team.It was a pleasure to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Dana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff and hotel furnishings
Bodde her 4 netter i februar 2024
Svar fra Adam Shepherd den 7. feb. 2024
Dear Dana,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us, and particularly the service you received from the team.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Aya

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Adam Shepherd den 6. feb. 2024
Dear Aya,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

T

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Adam Shepherd den 6. feb. 2024
Dear T,Thank you for taking the time to leave such a lovely review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

DAISUKE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very very good
Bodde her 1 natt i januar 2024
Svar fra Adam Shepherd den 6. feb. 2024
Dear Daisuke,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i desember 2023
Svar fra Adam Shepherd den 10. jan. 2024
Dear Carlos,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you had a wonderful stay.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

8/10 – Bra

Adrian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 12 netter i desember 2023
Svar fra Adam Shepherd den 10. jan. 2024
Dear Adrian,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Stephanie

Bodde her 3 netter i desember 2023
Svar fra Adam Shepherd den 10. jan. 2024
Dear Stephanie,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you had a wonderful stay.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

2/10 – Forferdelig

Nicholas

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terrible experience
Paid a premium rate for a luxury hotel without any of the premium or luxury associated with a $1,000/night room. When we arrived there was no one to greet/welcome or help us. We had to unload all our luggage from our taxi without any help from anyone. I can get that kind of non service for $100/night. We were early to check in so they told us they would call when our room was ready. Around check in time I called them to get an update to our room, the operator could not get a hold of anyone from the front desk to get us an update on our room so she said they would call us back when someone was available (guess what we never got that call). So after a couple hours past check in we decided to just head back to the hotel anyways. When we finally got the key to our room we literally had to step through a soaking wet hallway. I wish I could load a video to show how disgusting it was to walk to and from our room on our stay. The smell was disgusting. Every time we walked out our door or from the elevator on to our floor we got hit with the smells of a locker room. We had to cover our noses and hold our breathe. Just absolutely gross. Anytime we needed a taxi we had to find one ourselves. The front door men just stood around, not acknowledging our existence or offering any kind of help. What a absolute waste of money. Stay somewhere else unless you’re into over paying for really bad customer service and smelly, wet carpet is your thing
Bodde her 3 netter i desember 2023
Svar fra Emily den 12. jan. 2024
Dear Nicholas,Thank you for taking the time to share your feedback with us and for your patience whilst we reviewed the various aspects mentioned in your email. During your departure, we had understood otherwise and I am truly sorry as we should have been more proactive in letting you know how sorry we were that your experience was far from what anybody would expect from us. Allow me to provide some insight to the situation that resulted in your inexcusable experience. At the time of your arrival, the hotel was in the midst of handling an emergency situation caused by the activation of our sprinkler system due to activity by another guest. I can assure you, that this experience was not reflective of the usual high service standard and experience that are provided from us at Rosewood London. We have also written to you privately so that we can work to restore your faith in us and look forward to hearing from you. Kind regards,Emily

4/10 – Dårlig

leonardo

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
First time staying at rosewood
First time staying with rosewood. Staffs are very kind and welcoming. Hotel is kinda old. Food is great. Saw a pillow from IKEA is a bit shocking. I thought rosewood is way better than this. And fire alarm went off on a cold Sunday morning is really disturbing.
Bodde her 3 netter i desember 2023
Svar fra Emily Coubrough den 12. jan. 2024
Dear Mr Day, Thank you for taking the time to share your review and I am so sorry that we did not meet expectations on this occasion. I know that our Hotel Manager, Patrick Graham has contacted you directly regarding this experience and to hope to restore your faith in us. I also remain available should you require any assistance.Best wishes,Emily Coubrough - Director of Front of House

6/10 – Grei

Hyun

Reiste med familie
Likte: Personale og service
5 stat disappointment
This hotel used to be my favorite, but now this hotel has become.a bit of disappointment. The room had a very small window and the staff failed to clean the room as requested. When we asked for still water, sparkling water was delivered twice. The turn down service was provided quiet late around 9 PM which made our sleep inconvinient. Overall this beautiful hotel is not what it used to be. Not sure if we will go back.for the price we paid.
Bodde her 5 netter i desember 2023
Svar fra Adam Shepherd den 5. jan. 2024
Dear Hyun,Thank you for taking the time to share your feedback and I am sorry to hear that we failed to meet your expectations on this occasion. Here at Rosewood London, the team take pride in providing our guests with the highest of service standards and it is through feedback that we are allowed the opportunity to focus our attention in the areas which need to improve. I do hope that we will have the pleasure of welcoming you back in the future, when I am sure you will find the experience much improved. In the meantime, we remain available should you require any assistance at all. Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel in London
Always stay at this rosewood and every time the stay is amazing.
Bodde her 4 netter i desember 2023
Svar fra Emily Coubrough den 31. des. 2023
Dear guest,Thank you for your review and we are thrilled that you enjoyed your time with us.We look forward to welcoming you back soon.Best wishes,Emily

10/10 – Utmerket

Ramon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
100% recommended!
It was an AMAZING stay. We went in holidays seasons, and all were decorated so beautiful and christmasy. Service was TOP, the hotel is beautiful. 100% recommended.
Bodde her 2 netter i desember 2023
Svar fra Adam Shepherd den 3. jan. 2024
Dear Ramon,Thank you for taking the time to leave such a lovely review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Julien

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hôtel. Amazing people
Beautiful hôtel. Amazing people
Bodde her 3 netter i desember 2023
Svar fra Adam Shepherd den 3. jan. 2024
Dear Julien,Thank you for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are delighted to hear that you enjoyed your stay with us.It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Vahe

Bodde her 2 netter i desember 2023
Svar fra Emily Coubrough den 25. des. 2023
Dear Vahe,Thank you for your review of Rosewood London. We are thrilled that you enjoyed your stay and would welcome the chance for this to be shared via our google page. We look forward to welcoming you back soon and remain available should you require any assistance.Best wishes,Emily

2/10 – Forferdelig

Gurdip

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Adam Shepherd den 22. des. 2023
Dear Gurdip,Thank you for taking the time to share such valuable feedback and I am sorry to hear that we failed to meet your expectations on this occasion. The team take pride in providing our guests with the highest of service standards and it is through feedback that we are allowed the opportunity to focus our attention in the areas which need to improve. We do hope to have the opportunity of welcoming you back in the future, when I am sure you will find the experience much improved.Best wishes,Adam Shepherd - Quality Analyst

8/10 – Bra

Richard

Bodde her 2 netter i desember 2023
Svar fra Adam Shepherd den 11. des. 2023
Dear Richard,Thank you for taking the time to leave a lovely review of your recent stay at Rosewood London. It was a privilege to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst

10/10 – Utmerket

Ramteen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My girlfriend and I live in New York and were familiar with another Rosewood Hotel, The Carlyle, which was what motivated us to book this hotel. It is located in a very central area only steps from the British Museum and within walking distance to other attractions/major neighbourhoods. The concierge and the rest of the hotel staff were friendly. There is a nice restaurant and an interesting jazz bar - The Scarfes.
Svar fra Adam Shepherd den 13. feb. 2024
Dear Ramteen,Thank you so much for taking the time to leave such a wonderful review of your recent stay at Rosewood London. We are thrilled to hear that you enjoyed your stay with us, especially the service you received from the concierge and the rest of the team. It was a pleasure to have you with us and we look forward to welcoming you back again soon.Best wishes,Adam Shepherd - Quality Analyst