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Anmeldelser av Rochester Hotel by Blue Orchid

4 out of 5
Rochester Hotel by Blue Orchid
69 Vincent Square, London, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 341 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 388 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 167 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 73 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 1002 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anita

Reiste med familie
Likte: Personale og service
All in all, ok. However, a four star hotel should not have an area with a lot of rubbish - view from our balcony when looking down at the hotel’s area. The halls could do with a bit of New tapestry. The bathroom in our room could have been cleaner. The bathroom door was dirty and the shower door leaked so we ended up with a lot of water on the floor when we showere.
Bodde her 4 netter i november 2023
Svar fra Blue Orchid Guest Relations den 10. nov. 2023
Dear Anita,Thank you for taking the time to provide feedback following your recent stay at The Rochester.We regret to hear that your expectations were not fully satisfied on this occasion.The matter you raised have been escalated to our Talent and Training Management team for them to address in our constant endeavour to improve and enhance the service offered to our valued guests. We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

4/10 – Dårlig

Sara Konstanse Hakli

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay here
Small room. Too small curtains that let in a lot of light from the street lamp right outside the window. Small bathroom with lots of water on the floor. And worst of all, USED BED COVERS. I do not recommend this hotel.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Alice Victoria

Reiste med familie
Likte: Renhold og personale og service
Bodde her 4 netter i mai 2023
Svar fra Blue Orchid Guest Relations den 22. mai 2023
Dear Alice,We are pleased that we fully satisfied your expectations.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

2/10 – Forferdelig

Rune

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Svar fra Blue Orchid Guest Relations den 19. des. 2022
Dear Rune,We regret to hear that your expectations were not fully satisfied on this occasion.Should you wish to return to London in the future we would like the opportunity to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group. Until then, we remain With kind regards,Blue Orchid Guest Relations

10/10 – Utmerket

Marco

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022
Svar fra Blue Orchid Guest Relations den 23. mars 2022
Dear Marco, Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ikke fornøyd
Dusjhodet var ødelagt, og den ble ikke fikset før to dager etterpå. Hotellet er ikke et 4 stjerners hotell.
Bodde her 4 netter i oktober 2021
Svar fra Blue Orchid Guest Relations den 15. nov. 2021
Dear Guest, We are sorry to hear about your experience, however, we are unable to comment on your particular feedback as the details are unknown or verifiable. Please contact us on directly in order that we may address your concerns personally and we assure you of our best attention. Kind regards, Blue Orchid Guest Relations

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt og greit hotell. Bygget har gammelt inventar (eks. bord, stoler, skap, seng), og teppe som må byttes ut.
Bodde her 4 netter i desember 2018
Svar fra Grange Hotels Marketing Team den 3. jan. 2019
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Rochester Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team

8/10 – Bra

Karl Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit hotell
Greit hotell til en grei pris
Bodde her 1 natt i september 2018
Svar fra Grange Hotels Marketing Team den 8. okt. 2018
Dear Guest, Thank you for your kind words after your recent stay at our Grange Rochester Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Kind Regards Grange Hotels Marketing Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018

8/10 – Bra

Odd

Likte: Overnattingsstedets bygg og tilstand
Greit hotel
Greit hotel - lite trafikkstøy - dårlig ventilasjon på rommet - OK beliggenhet. Frokost ikke inkl. ved ordinær bestilling via Hotels.com
Bodde her 1 natt i august 2018
Svar fra Grange Hotels Marketing Team den 15. aug. 2018
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Rochester Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We look forward to welcoming you back to the hotel again in the future. Kind Regards Grange Hotels Marketing Team

8/10 – Bra

Cat

Likte: Personale og service
Likte ikke: Romkomfort
Fint hotell i gangavstand fra Victoria station
Totalt sett en veldig god opplevelse. Selv om rommet var lite, var det absolutt et bra sted å bo. Positivt overrasket over standarden i forhold til prisen.
Bodde her 1 natt i november 2017
Svar fra Marketing Team (Grange Hotels) den 16. nov. 2017
Dear Guest, Thank you for your kind words after your recent stay at our Grange Rochester Hotel. We are very happy to hear that you enjoyed your days with us. Regarding rooms do vary in size and shape at the Grange Rochester Hotel as it is a listed building within a conservation area and we are restricted by English Heritage and other building regulations. We apologise for any inconvenience and embarrassment which may have been caused. We look forward to welcoming you back soon. Kind Regards Grange Hotels Marketing Team

10/10 – Utmerket

Linda Karia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Great service and a lovely room. Spacious and clean, not too far from Victoria Train station.
Bodde her 1 natt i juli 2017

6/10 – Grei

Harald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
OK hotell uten frokost
Hoteller var ok men sengene var stein hard. Frokost var fryktelig dyr, 24 £ for engelsk frokost. 2 minutter å gå så finner en 3 alternative steder å spise frokost til en normal pris. Ellers rent og pent og sentralt sted å bo til en akseptabel pris

8/10 – Bra

Judith og Mysen

Likte: Renhold og personale og service
Betjeningen var hyggelige og hjelpsomme. Beliggenheten var bra i et rolig strøk. Hotellet har imidlertid ingen air- condition, og da det var varmt i byen var det så varmt på rommet at det var vanskelig å sove.Det må ha vært nærmere 30 C, tross åpent vindu, det føltes som en bakerovn..

8/10 – Bra

Dang og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit og rimelig hotell med god service
Bodde to netter på Grange Rochester i forbindelse med jobb. Grei beliggenhet til Victoria station, ca 10-12 minuter rusletur unna. Personalet var blide og vennlige. Om noe trekker ned, er at det var vegg til vegg teppe på rommet. Ikke så kult om du er allergiker kanskje, så hør om de har rom uten teppe om du ønsker det. Ellers ingenting å utsette på hotellet.

6/10 – Grei

Ole Kristian

Likte: Overnattingsstedets bygg og tilstand

8/10 – Bra

Steinar og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotell ved Victoria Station
Komfortabelt og hyggelig hotell i gåavstand fra Victoria Station. Vi fikk et romslig rom i 4. etasje, god standard på rom, bad og senger. Hyggelig og serviceinnstilt betjening, også for bar/romservice på natt. Ca. 10 minutters gangtur til Victoria station, der bla. Gatwick express kommer inn.

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service

10/10 – Utmerket

Dagny og Bergen,Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentral beliggenhet til undergrunn Victoria Station.6 min.å gå. God service,hyggelig personale og fint, romslig og veldig flott rom.Alt ein treng av div.på rommet og bad med gode håndklede og div.badeutstyr. Me hadde eit veldig godt opphold,kan anbefales til andre. Liten park rett utforbi og.

8/10 – Bra

Ingunn Karin og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, med god service.
Jeg og min datter hadde et flott opphold på dette hotellet. Vi fikk et stort rom, noe av det største jeg har vært på i London, ca 16 kvm. Gode senger.Ok beliggenhet til Victoria station, ca 10 minutt å gå. Frokosten var god, men hadde forventet litt mer til den høye prisen. 18 pund for kontinental frokost og 24 pund dersom vi også ville ha engelsk frokost! Vi hadde frokost en dag, de andre dagene gikk vi på Pret A Manger. Der betalte vi 13 pund for to personer. Allikevel så anbefaler jeg hotellet på det varmeste.

8/10 – Bra

Arne og sentralt

Likte: Overnattingsstedets bygg og tilstand
Greit hotell
Greit hotellopphold. Veldig typisk eldre britisk stil, det vil si: mahogny fargede panel på det meste av hotellet som gir det et tidsløst tema som passer godt i den britisk hovedstaden. Rommet vårt var G7 i kjelleren og i enden av en gang, det var relativt stort og inneholdt også en sliten 2 seters sofa i tillegg til sengen. Vegg til veggteppe på gulvene og en altandør som kan åpnes på sommeren. Denne var nå sperret med ute-møbler på utsiden så vi ikke fikk åpnet det helt opp. Relativt høyt prisede rom, men det er nå gjennomgående for London så i forhold til andre hotell i samme prisklasse og med tanke på hvor sentralt det var så var det brukbart.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

Inger og Trondheim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotell med bra beliggenhet
Svært fornøyd. Rolig hotell i koselig strøk, med kort veg til flere frokostplasser. Litt trange rom og uten AC, men det var ikke noe problem i september.

6/10 – Grei

Bjørn og Sørreisa

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Det stod at hotellet var utstyrt med klimaanlegg... Vel, 2 bordvifter kan ikke regnes som klimaanlegg. Ikke skriv i deres omtale at det er ting som ikke er der. Ellers et veldig bra hotell :)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

Jan og Oslo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location, Location, Location
Veldig fin beliggenhet, rolig område med kort vei til severdigheter.

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A great hotel with the politest staff, in all areas, that I have ever encountered. Room comfortable, spacious and very clean. Good choice at breakfast. Only tiny criticism was the hot food was a little on the cold side but still very tasty. Highly recommend this hotel
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Shawn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Air conditioning was broken and we requeeted to change rooms but they never moved us. Horrible
Bodde her 3 netter i mai 2024
Svar fra Blue Orchid Guest Relations den 24. mai 2024
Dear Shawn,We regret to hear that your expectations were not fully satisfied on this occasion.When you expressed your concerns with the temperature of the room, the team made every endeavour to arrange an alternate room for you. however, without success.We were unable to reach to you by phone and the room had been on "do not Disturb" for the remainder of the stay.We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

10/10 – Utmerket

BYRON

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is extremely nice, the rooms where like new condition. The breakfast was excellent. We loved it.
Bodde her 4 netter i mai 2024

6/10 – Grei

Patrick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a nice property overall but the room was very small for a family of 4...understand its an older hotel. No control over the thermostat as it did get quite warm in the room...I did try using it on the wall, however, nothing was happening. Very friendly staff and yes, we would stay there again.
Bodde her 9 netter i mai 2024

4/10 – Dårlig

michael

Reiste med partner
Likte ikke: Fasiliteter
There was confusion on arrival because they had no record of my booking the room for an extra night. Check in took a while and I'm not sure why they asked for the identity of my partner. There was no tea or coffee making facility in the room but this was rectified the second night on request.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Emily

Reiste med en gruppe
Not close to transportation, problem with heat in room( solved with small heater)
Bodde her 4 netter i april 2024
Svar fra Blue Orchid Guest Relations den 29. apr. 2024
Dear Emily,Thank you for choosing to stay with us. We are pleased that we fully satisfied your expectations and glad to note that your concerns were addressed during your stay.The team at The Rochester will look forward to welcoming you back again soon for yet another pleasant stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

8/10 – Bra

Lynda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bathtub was too high, and no grab bars available!
Bodde her 3 netter i april 2024
Svar fra Blue Orchid Guest Relations den 15. mai 2024
Dear Lynda,Thank you for choosing to stay with us and we are pleased that we generally satisfied your expectations.The team at The Rochester will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

10/10 – Utmerket

Vinh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quaint and surprisingly spacious
Bodde her 7 netter i desember 2023
Svar fra Blue Orchid Guest Relations den 25. apr. 2024
Dear Vinh,Thank you for taking the time to share your experience following your recent stay with us. We are delighted that we fully satisfied your expectations.We take this opportunity to thank you for choosing to stay with us and look forward to welcoming you back again soon to experience yet again another perfect stay! Until then, we remainWith kind regards,Blue Orchid Guest Relations

6/10 – Grei

Dan og Rochester

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
If you need internet for work while at this hotel , forget about it. It is painfully slow. Google mail won’t open unless you refresh 5-10 times. Condition of the hotel - dated. Lots of marble, that probably was looking nice in the 70s. No A/C , so prepare to sleep with the windows open. If you do sleep with your windows open, the building near has big A/C units so you will hear that noise the entire night. Stains on the carpet, musty smell. I don’t know why this property is advertised as 4 stars. Should be 1 or 2.
Bodde her 2 netter i mars 2024
Svar fra Blue Orchid Guest Relations den 19. apr. 2024
Dear Dan,We regret to hear that your expectations were not fully satisfied on this occasion. Please accept our apologies for any inconvenience which may have been caused. We had no issues with the internet reported, however, please be assured that your feedback has been shared with the IT team and the third-party internet service provider to monitor the situation.We are pleased to inform that we are currently enhancing the guest rooms at The Rochester, including adding air conditioning and uplifting the look.We do endeavour to ensure that we fully satisfy our guests expectations, and we would very much like to have the opportunity of welcoming you back to restore your faith in our hotel group and experience the newly refurbished room together with the enhanced facilities the hotel has to offer.In the meantime, assuring you of our best attention, we remain,With kind regards, Blue Orchid Guest Relations

6/10 – Grei

EVA

Our booking was 2 rooms but at incheck the hotel just gave us 1 room. after showing the bookingpapers to the staff they wanted to give us the second room in the basement which was humid. No good start!
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Francisco Javier

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente lugar
Bodde her 4 netter i desember 2023
Svar fra Blue Orchid Guest Relations den 12. mars 2024
Dear Francisco,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied.The team at The Rochester will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

8/10 – Bra

Norman

Likte: Renhold og personale og service
First time staying at this hotel, located in a quiet area of Westminster but plenty of shops/cafes around the area (although when we were staying a lot were closed), Big Ben, Westminster Abbey are a 10 minute walk away. The hotel itself is a bit old fashioned but very clean and has all the amenities you would want, a great base! Some work was going on during our stay so we were woken up to drilling noises some days and the water wasn’t working for half the day on one of the days either which wasn’t the most ideal. Our room had a lovely balcony which overlooked a football pitch which was nice to relax on after a long day! Will happily return here.
Bodde her 3 netter i februar 2024
Svar fra Blue Orchid Guest Relations den 27. feb. 2024
Dear Norman,Thank you for taking the time to write to us following your recent stay at The Rochester by Blue Orchid Hospitality. Whilst we are pleased that we generally satisfied your expectations, we regret for any inconvenience which may have caused by the ongoing work.We have started a progressive enhancement and refurbishment program at The Rochester. This is to bring the property in line with The Wellington, our adjoining sister hotel; this will also include the installation of air conditioning.Your comments have been brought to the attention of the Development Team together with the House Manager in our constant endeavour to enhance and improve services and facilities offered to our valued guests.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid Hospitality. Until then, we remain With kind regards, Blue Orchid Guest Relations

8/10 – Bra

Yunjeong

Bodde her 4 netter i februar 2024
Svar fra Blue Orchid Guest Relations den 27. feb. 2024
Dear Yunjeong,We are pleased that we generally satisfied your expectation.We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

6/10 – Grei

Wooin

Bodde her 1 natt i februar 2024
Svar fra Blue Orchid Guest Relations den 22. feb. 2024
Dear Wooin,Thank you for choosing to stay with us and we are pleased that we generally satisfied your expectations.The team at The Rochester will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

8/10 – Bra

Rosemary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Blue Orchid Guest Relations den 22. feb. 2024
Dear Rosemary,We are delighted that we fully satisfied your expectations.We look forward to welcome you back to The Rochester in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

10/10 – Utmerket

Maria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, can walk to several touristic places.. quiet hotel . Great and resourceful staff.
Bodde her 6 netter i januar 2024
Svar fra Blue Orchid Guest Relations den 15. feb. 2024
Dear Maria,Thank you for reviewing your recent stay at The Rochester.We are delighted that your expectations were fully satisfied and pleased to hear that you found our staff professional and also the hotel's location suited your needs.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another pleasant stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

6/10 – Grei

Per

Likte: Renhold og personale og service
Ok
Ok hotell, ok frukost, bra läge
Bodde her 3 netter i februar 2024
Svar fra Blue Orchid Guest Relations den 15. feb. 2024
Dear Per,We are pleased to hear you found our location suited your needs and that we generally satisfied your expectations.We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

6/10 – Grei

CHRISTOPHE

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bien situé
Hôtel dans un quartier calme et proche de la station Victoria. L’état général de l’établissement est malheureusement très délabré surtout dans les parties communes
Bodde her 3 netter i februar 2024
Svar fra Blue Orchid Guest Relations den 14. feb. 2024
Dear Christophe,Thank you for taking the time to write to us following your recent stay at The Rochester by Blue Orchid Hospitality. We are pleased that we generally satisfied your expectations with the exception of certain aspects. We are pleased to inform that The Rochester has started a progressive enhancement and refurbishment programme which will also include the installation of air conditioning, to bring the property in line with The Wellington hotel.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid Hospitality. Until then, we remain With kind regards, Blue Orchid Guest Relations

10/10 – Utmerket

pilar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buena relación calidad precio.
Es la segunda vez que me hospedo en este hotel. Está muy bien ubicado, Perfecto para ir a Victoria. Andando se llega a Buckingham palace, al Big ben... El desayuno es completo. El personal del hotel muy agradable.
Bodde her 3 netter i januar 2024
Svar fra Blue Orchid Guest Relations den 13. feb. 2024
Dear Pilar,We are so pleased that you chose to stay with us once again.We are delighted that we fully satisfied your expectations and pleased to note that you found the hotel's location suited your needs and also found our staff professional. .All of us at The Rochester will very much look forward to the opportunity of welcoming you back in the near future. Until then, we remainWith kind regards,Blue Orchid Guest Relations

2/10 – Forferdelig

Gary

Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Really not great at all!
We had no hot water, we had to take freezing cold showers. The iron was broken in my room and when I used it it leaked all over my shirt just before we went out. The kettle in our room was also broken, when I boiled it I had to sit with it and hold the button down. Nothing seemed to work and while it didn’t ruin my partners birthday it certainly put a dampener on what was supposed to be a happy relaxed experience. By the end of the trip we almost found it funny that nothing worked in the room as it should. I don’t like to complain but for the price of the room I expected much more than I got.
Bodde her 1 natt i februar 2024

8/10 – Bra

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2024
Svar fra Blue Orchid Guest Relations den 6. feb. 2024
Dear Jonathan,We are delighted that we fully satisfied your expectations.We look forward to welcome you back to The Rochester in the future for what we are sure will be another pleasant stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

10/10 – Utmerket

BRADLEY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable, convenient and friendly
Staff is amazing. We needed extra pillows and within two minutes, there was a knock on our door to fill our request. The beds were very comfortable and the room was very clean. Location is within a short walk of many iconic places. This was a great find, and we plan on staying again on our next visit.
Bodde her 2 netter i januar 2024
Svar fra Blue Orchid Guest Relations den 6. feb. 2024
Dear Bradley,Thank you for reviewing your recent stay at The Rochester. We are delighted that we fully satisfied your expectations. It's lovely to note that you found our location suited your needs and enjoyed our facilities and also found our staff professional. We take this opportunity to thank you for choosing to stay with us and look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En familia, cerca y lejos a la vez, a 8 minutos del tren. Hotel cómodo y confortable
Bodde her 3 netter i januar 2024
Svar fra Blue Orchid Guest Relations den 1. feb. 2024
Dear Paul,We are delighted that your expectations were fully satisfied during your recent stay with us at The Rochester.We hope to welcome you back in the future for what we are sure will be another pleasant stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations