Eksteriør

Anmeldelser av Phoenix Hotel

3.5 out of 5
Phoenix Hotel
1-8 Kensington Gardens Square, London, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 480 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 424 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1004 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Mille Aurora Utheim

Bodde her 2 netter i desember 2023
Svar fra Phoenix den 9. jan. 2024
Good afternoon , Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. Kind regards, Phoenix Hotel London

6/10 – Grei

Amar

Bodde her 3 netter i november 2023
Svar fra Phoenix den 16. nov. 2023
Good morning Amar, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We hope we will have the pleasure in welcoming back to the Phoenix Hotel. Kind regards, Phoenix Hotel London

8/10 – Bra

Lone

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Phoenix den 10. okt. 2023
Good morning Lone, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

6/10 – Grei

Kristian

Reiste med familie
Likte: Renhold
Bodde her 2 netter i juli 2023
Svar fra Phoenix den 7. juli 2023
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Phuoc Lanh Thi

Bodde her 2 netter i mars 2023
Svar fra Phoenix den 10. mars 2023
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Yasmin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good value for money!
Great, clean and central! Good value for money!
Bodde her 2 netter i januar 2023
Svar fra Phoenix den 1. feb. 2023
Good Morning Yasmin, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Greit hotel
Greit hotel med bra beliggenhet i forhold til tbane. Ganske dårlig frokost og ubehagelig seng. Fint til storbytur der man ikke skal være så mye på hotellrommet. Litt lugubert nabolag like ved
Bodde her 3 netter i oktober 2022
Svar fra Phoenix den 1. nov. 2022
Good afternoon, many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bruker gjerne dette hotellet igjen.
veldig bra
Bodde her 3 netter i august 2022
Svar fra Phoenix den 25. aug. 2022
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Petra Erika

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Et veldig hyggelig og sentralt hotell, med kort vei til undergrunnsbane og busser. Fint nabolag og stille, selv med vindu ut mot gaten. Har bodd her én gang tidligere og like fornøyd begge gangene. Hyggelig og flink personale, grei frokost og bra renhold. Litt hard seng. Rommet var veldig varmt (august), men det var bordvifte på rommet, som hjalp veldig. Kommer gjerne igjen!
Bodde her 2 netter i august 2022
Svar fra Phoenix den 23. aug. 2022
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Marianne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2022
Svar fra Phoenix den 28. juni 2022
Good afternoon Marianne, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Are

Likte: Renhold og personale og service
Bodde her 1 natt i juni 2022
Svar fra Phoenix den 28. juni 2022
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

6/10 – Grei

Kristin S

Likte: Renhold
Likte ikke: Romkomfort
Lite og varmt rom
Lite rom som ble uutholdelig varmt tross åpent vindu.
Bodde her 2 netter i mai 2022
Svar fra Phoenix den 28. juni 2022
Good afternoon, many thanks for your review of the Phoenix Hotel. Your feedback is much appreciated. Kind regards, Phoenix Hotel London

8/10 – Bra

Isak

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tight but cozy!
The room was quite small but just enough for one person. Clean, modern and quiet. The breakfast was alright, nothing fancy but they also have a breakfast menu to order. The hotel is located in a very nice and calm area super close to several tube stations. Would probably book this property again!
Bodde her 2 netter i april 2022
Svar fra Phoenix den 10. mai 2022
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Alf

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotell, good service
Where nice hotell in quiet area in Bayswater. Good and friendly service, clean hotell. Short way to Queensway and Notting hill.
Bodde her 2 netter i oktober 2021
Svar fra Phoenix den 25. okt. 2021
Good afternoon Alf, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Fredrik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et godt hotell
Hotellet ligger praktisk til både i forhold til tog (Paddington) , busser og Undergrunn. Mitt rom var utmerket, god seng og greit baderom. Hyggelig betjening i resepsjonen. Kan anbefales!
Bodde her 2 netter i oktober 2021
Svar fra Phoenix den 13. okt. 2021
Good afternoon Fredrik , Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2021
Svar fra Phoenix den 13. okt. 2021
Good afternoon , Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2021
Svar fra Phoenix den 17. sep. 2021
Good Morning Lisa, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Kurt Arild

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rimeleg og sentralt
Rimeleg og sentralt beliggende (særleg om du har lyst på ein tur til Portobellomarket ;-) Gav inntrykk av å ha vore nokså nyleg renovert.
Bodde her 3 netter i februar 2020
Svar fra Phoenix den 10. mars 2020
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Johan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020
Svar fra Phoenix den 9. mars 2020
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Ingunn

Bodde her 3 netter i februar 2020
Svar fra Phoenix den 1. des. 2021
Good Morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Gro Marie Bruun

Reiste med en gruppe
Likte: Renhold og personale og service
Bodde her 2 netter i januar 2020
Svar fra Phoenix den 31. jan. 2020
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2020
Svar fra Phoenix den 22. jan. 2020
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2020
Svar fra Manager den 21. jan. 2020
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prisgunstig hotell med hyggelig betjening, greie rom og veldig praktisk beliggenhet. Få minutter til både Bayswater og Queensway t-banestasjoner. Ganske lytt mellom rommene. Rommene er små, men langt fra det minste jeg har vært borti i London og de har en grei planløsning. Bodde der 4 netter på enmannsrom. Bra frokost.
Bodde her 4 netter i januar 2020
Svar fra Guest Relations Manager den 7. jan. 2020
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

8/10 – Bra

Halvard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2019
Svar fra Guest Relations Manager den 19. des. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
Bodde her 3 netter i desember 2019
Svar fra Guest Relations Manager den 18. des. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019
Svar fra Guest Relations Manager den 16. des. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

4/10 – Dårlig

Verifisert reisende

Likte ikke: Romkomfort
Ikke som forventet. Byggeplass rett ved siden av. Generelt mye støy. Viften på badet virket ikke.
Bodde her 3 netter i desember 2019
Svar fra Guest Relations Manager den 16. des. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019
Svar fra Phoenix den 6. des. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Jaume

Bodde her 1 natt i november 2019

8/10 – Bra

Luay

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2019
Svar fra Guest Relations Manager den 2. des. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

8/10 – Bra

Edvard

Reiste med familie
Likte: Renhold og personale og service
Weekend tur London
3-5 min å gå til tubene Bayswater og Queensway som er et godt utgangspunkt for sentral London. Godt med alternativer til mat i nærheten av hotellet. Greit rom som var relativt nyoppussa, reint, harde senger, sliten heis, grei frokost, god service.
Bodde her 3 netter i november 2019
Svar fra Guest Relations Manager den 2. des. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Elisabeth Waern

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Phoenix den 28. nov. 2019
Good morning Elisabeth, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Monica

Bodde her 4 netter i november 2019

8/10 – Bra

Marianne

Bodde her 3 netter i november 2019

10/10 – Utmerket

Helge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit hotell
Nyoppusset og fint hotell nær Bayswater og Queensway undergrunnsstasjoner. Litt større rom en på andre tilsvarende hotell. Rent og pent. Pluss for inkludert frokost. Minus for ikke ventilasjonsanlegg på rommet.
Bodde her 3 netter i november 2019
Svar fra Guest Relations Manager den 15. nov. 2019
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Guest Relations Manager den 29. okt. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra Guest Relations Manager den 29. okt. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Halstein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019
Svar fra Guest Relations Manager den 14. okt. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

Børge

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel close to Bayswater tube station and small shopping street with pubs and restaurants. Reasonable walking distance from west end of Oxford Street shopping (Marble Arch), but even easier if walking to Queensway tube station and taking Central Line a few stops east. Also not far from Portebello Road/Notting Hill area. The hotel itself is nice with good staff. Rooms quite good but no AC (at least not in my room). But I kept the window open without problems (area seemed quiet). The bar the nice with nice areas to sit down. The breakfast is also good with a good selection.
Bodde her 1 natt i september 2019
Svar fra Guest Relations Manager den 4. okt. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. Your feedback is much appreciated. We do not have air conditioning in our rooms but we do provide our guests with fans. Please do speak to our front desk if you require an additional fan. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
veldig fornøyd med å ha funnet et så fint hotell til en så bra pris! Hotellet ligger kjemesentralt, og de ansatte var kjempe hyggelige og hjelpsomme.
Bodde her 2 netter i september 2019
Svar fra Guest Relations Manager den 27. sep. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. Your feedback is much appreciated. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Henriette

Likte: Renhold og personale og service
Bodde her 3 netter i august 2019
Svar fra Guest Relations Manager den 4. sep. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

8/10 – Bra

Cathrine

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i august 2019
Svar fra Guest Relations Manager den 4. sep. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London

10/10 – Utmerket

merete

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Flott hotell, super beliggenhet . Store, fine rom . Eneste var heisen som trenger å byttes ut, men var ikke problem for oss som bodde i 2. Etg og kunne gå
Bodde her 3 netter i august 2019
Svar fra Phoenix den 24. aug. 2019
Good morning, Many thanks for your wonderful review. We are delighted that the location of the Phoenix Hotel was perfect for you and you liked the Hotel and friendly staff. We look forward to welcoming you back in the near future. kind regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff, Nice room with view towards park.
Bodde her 2 netter i juli 2019
Svar fra Phoenix den 9. aug. 2019
Good morning, Many thanks for your wonderful review. We are so glad that you appreciated the friendly staff and nice room. We look forward to welcoming you back in the near future. kind regards,

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019
Svar fra Guest Relations Manager den 6. aug. 2019
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

8/10 – Bra

Ronny

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Fant dyr i sengene,men fikk nytt rom neste dag som var OK.
Bodde her 5 netter i juli 2019
Svar fra Guest Relations Manager den 1. aug. 2019
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London

10/10 – Utmerket

Stephen W

Reiste med familie
I had an unfortunate medical emergency while staying at the Phoenix Hotel. The staff was very quick to come to my aid which relaxed me. I felt like I was with family. They got me to the hospital where I am now recovering. The hotel is saving me a room where I can recover for the next few days before my flight back to America. I highly recommend this hotel to anyone. This is my third stay there and every time has been outstanding.
Bodde her 9 netter i mai 2024

6/10 – Grei

Courtney

Likte: Renhold
Pros: multiple forms of public transport nearby. Seemed clean. Cons: no AC, no safe, not generous with towels or toiletries.
Bodde her 5 netter i mai 2024
Svar fra Phoenix den 20. mai 2024
Good morning Courney, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. Kind regards, Phoenix Hotel London

8/10 – Bra

Tristan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was ready early, which was great. Reception staff were nice and there was no charge to store luggage before checkin or after checkout. I was in a single, which was a tight fit but had everything I needed. It was an economical use of space. The room seemed to have been renovated recently and everything was clean and new. There were some oddities in the bathroom: the shower controls were so fancy, they weren’t labeled, so I spent 5 minutes trying to figure out which directions were hot and cold. Shower door already didn’t seal properly. The faucet wasn’t big enough for the sink so it was hard to wash my hands. The mattress felt a bit old and stiff but was otherwise comfortable. Window opened a decent amount for some fresh air. I got free breakfast with my booking. Convenient walking distance from a couple Tube stops. I had a nice stay.
Bodde her 2 netter i mai 2024
Svar fra KGH den 13. mai 2024
Good morning Tristan, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London