Thank you for your nice message, Tomas,We are glad to see you again enjoying, once more, your stay with us and that you found our hotel in a great location. We hope that we can provide you with another excellent experience on your next visit with us. Kind regards,

Dear Tor-Fredrik, thank you for bringing this to our attention. We're sorry to hear that your experience was not up to our usual standards. We appreciate your feedback about the noise and the breakfast area, and we will certainly take these concerns into consideration. We're glad you found the room to be fairly good, and we're happy to hear that the staff was amazing. We hope you'll give us another chance to provide you with a better experience in the future. Kind regards, Olga

Dear Bente, thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

Dear Afred, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. We hope to see you again soon. Kind Regards, Solari

Thank you for your feedback. I am thrilled to read that cleanliness, service and location was to your satisfaction and you had good service from our reception team. However, I am sorry if we have a shortfall in some aspects that were not to your liking. Your feedback is important to us and will use this to improve our standard. We are looking forward to welcoming you back soon. Kind regards, Jeffrey

Dear Eleanor, thank you for your nice feedback! We are thrilled to hear that you enjoyed your stay. I would like to express my sincere apology if there were aspects that we fell below expectations and did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

Dear Pat,Thank you for taking the time to share your feedback from your visit to Park Plaza London Waterloo.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Waterloo, I look forward to welcoming you back.Sincerely, Kristine

Dear Anna, thank you for your review and for staying at our hotel. We are sorry to hear breakfast time was a little busier than usual, hopefully, next time you will experience a less crowded atmosphere. We hope to see you again soon. Best regards

Thank you Aldrin for your feedback. We are happy you enjoyed your overall stay with us. We also appreciate your feedback as this helps us improve our guests' experiences. We hope to welcome you back again and pleasantly surprise you. Kind regards, Senami

Dear Susie, we are very delighted to see you had a pleasant stay and that you gave us 5 out of 5 in ratings. We look forward to seeing you again. Kind regards

Dear Paul,Thank you for taking the time to share your feedback from your visit to Park Plaza London Waterloo.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Waterloo, I look forward to welcoming you back.Sincerely, Kristine

Dear Susanne, thank you for your review. We are glad to learn that you loved your stay with us, and please rest assured we will share your comments regarding our lighting with our team to take appropriate action. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene