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Anmeldelser av Flexistay Tulsi Aparthotel

3 out of 5
Flexistay Tulsi Aparthotel
256a High Street, Croydon, England

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 39 av totalt 146 anmeldelser." "
Rangering på 8 − Bra. 47 av totalt 146 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 146 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 146 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 146 anmeldelser." "

7,4/10

Renhold

7,4/10

Personale og service

6,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

3,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Rune

Likte ikke: Renhold
Ok place to stay, ok value, some minuses
Ok place to stay, ok value, Croydon is a Town in itself with good and fast options to get around, Victoria Station in less than half an hour from hotel, walk 1km and train. Nice with apt with kitchen, stovetop, micro, fridge, taster and so on. Wi-Fi did not work in my room, 15, (used mobile 4g instead) tv could only show a few channels, also with stops. Entrance with bad smell (ok in room) . Both bathtub and shower, warm water. Wc. Lot of shoppingpossibilities in the neighbourhood, also good takeaway, pubs and restaurants. 2 Big shopping-centres in C, and I mean Big.
Bodde her 3 netter i juni 2022
Svar fra Ricky den 27. juni 2022
Thanks for taking the time to review. We have just reopened after being closed for a while so appreciate your patience

2/10 – Forferdelig

Elin Berger og Ikke bra

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Elendig kvalitet
Ble meget skuffet over avvik mellom det som ble presentert ed bestilling og slik det faktisk så ut. Det luktet fælt i hele hotellet, nesten ikke varmt vann og dusje i, samt at det var nedslitt og dårlig. Bestiller nok aldri det hotellet igjen.

6/10 – Grei

Elli

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This is a tired property, there was a hole in the floor covered by lino. Things broken and cracked. Yes, perfect location for ammeneties etc. But in room 1, do not stay. Things are rusty, shelves missing. Bed you can feel springs.

4/10 – Dårlig

Susie

Likte ikke: Renhold og romkomfort
Smutsigt och mycket slitet hotell och rum. Jag rekommenderar inte någon att bo där.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Rejin

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Gareth

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Oluwadamilola Abdulkadir

Bodde her 1 natt i oktober 2023

6/10 – Grei

adria

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Postcode take us to another property finally found the place no reception tock us about 20 minutes for someone to answer the buzzer . Then after call to get the room information were we where staying in. Once in we were happy very clean and spacious. Again we didnt know were to leave key upon leaving. Abit more communication is needed
Bodde her 1 natt i september 2023

4/10 – Dårlig

David

Likte ikke: Renhold og romkomfort
Overall a mixed bag. It was cheap and the receptionist was very flexible when we arrived concerning our check-in. However, the apartment was dirty and very worn. We mostly ended up eating out due to the low hygienic level of the place, which defeated the whole purpose of living in a place with a kitchen.
Bodde her 4 netter i september 2023

4/10 – Dårlig

Arthur og Seattle

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The reception desk was not attended at any time during the stay. I was directed to the room by an intercom at the front door and put the key in a drop box on checkout. This gave me a feeling the property was not very secure.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Olufemi

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There was no reception
Bodde her 1 natt i august 2023

4/10 – Dårlig

Lee

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold
Not great
This place has dirty, stained carpets. Wallpaper hanging off. Not a happy stay.
Bodde her 1 natt i juli 2023

8/10 – Bra

Behnam

Bodde her 1 natt i juli 2023

6/10 – Grei

Sivakumar

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Petr

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel with a very strong wifi signal & a laundry room. Best part - the latter is free for guests.
Bodde her 4 netter i april 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og romkomfort
Bodde her 1 natt i mars 2023

8/10 – Bra

Peter

Likte: Renhold og romkomfort
No brainer. Just choose this place.
I can’t understand why people spend the same amount of money to stay in a different hotel with no cooking facilities. This place might not be the Ritz but the money you can save because you can cook your own food instead of having to order in or eat out is great. Everything was clean and well maintained. I will be staying here again at some point.
Bodde her 1 natt i mars 2023
Svar fra Ricky den 31. mars 2023
Many thanks for your review

8/10 – Bra

Ottavio

Good stay
Stuff very helpful and friendly Good value for money , meets all the basic needs
Bodde her 1 natt i februar 2023
Svar fra Ricky den 31. mars 2023
Many thanks for your review

2/10 – Forferdelig

Michael

Bodde her 1 natt i februar 2023

4/10 – Dårlig

Mizanur

Forretningsreisende
Likte ikke: Renhold og romkomfort
Avoid unless you like living in a hovel
Very tired shoddy workmanship and for the price it was very bad! Should stay in Travelodge or a premier in..apart from towels and bedding the place was soo tired and looked like a council flat in disrepair. Very noisy and hollow partition walls! Never again as I couldn’t sleep
Bodde her 1 natt i februar 2023

8/10 – Bra

KEVIN

Bodde her 6 netter i november 2022

4/10 – Dårlig

Olajide

Bodde her 25 netter i juli 2022

8/10 – Bra

Eloisa

Bodde her 1 natt i august 2022
Svar fra Kumar den 14. sep. 2022
Thank you for giving us a good score, we will continue to strive hard to make your experience a better one on your next visit

6/10 – Grei

Zuzana

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The receptionist was really nice soved any issues straight away. The room looked nothing like the one on the picture this place teally needs to fix up everything inside the room. Its ok for one night stay for a single person.
Bodde her 1 natt i juli 2022

8/10 – Bra

jimbo

Likte: Renhold og romkomfort
Good stay
The staff member was knowledge able and very helpful
Bodde her 2 netter i juli 2022
Svar fra Kumar den 15. aug. 2022
Thank you for a positive feedback this means a lot to us

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og romkomfort
Cockroaches in the bed and electricity that didnt work
Bodde her 3 netter i juli 2022
Svar fra Kumar den 15. aug. 2022
We have done the pest control treatment and the whole electricity line is checked and fixed now

10/10 – Utmerket

Malin

Bodde her 1 natt i juni 2022
Svar fra Ricky den 27. juni 2022
Many thanks for your review

2/10 – Forferdelig

Emily

Bodde her 1 natt i juni 2022
Svar fra Ricky den 27. juni 2022
Sorry you didnt have a good stay. Please feel free to get in touch to feedback

8/10 – Bra

Vlastimil

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 3 netter i desember 2019
Svar fra Pat den 16. juni 2020
Many thanks for your great review

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2020
Svar fra Ammy den 12. jan. 2020
Hey, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Never again this hotel smells I didn’t get any sleep whatsoever
Bodde her 1 natt i november 2019
Svar fra Ammy den 1. des. 2019
Sorry for the discommode. We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would really recommend this hotel since it will meet your privacy standards. It will make you feel at home. I really liked the kitchenette. It was very helpful. Needless to say that the staff were really helpful and respectful. I would really want to send my thanks to Nandeeesh because of his assistance to me on my last day.
Bodde her 28 netter i oktober 2019
Svar fra Ammy den 19. nov. 2019
Hi, Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ammy.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value and communication with perfect location.
Bodde her 3 netter i november 2019
Svar fra Ammy den 18. nov. 2019
Hey, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ammy.

4/10 – Dårlig

Warren og Calgary

Reiste med partner
Likte ikke: Renhold og fasiliteter
Dirty, moldy, dank (windows barely open) Cleaning staff didn't do much in the 9 days we were there. If I didn't have to prepay, wouldn't have stayed there
Bodde her 9 netter i november 2019
Svar fra Ammy den 15. nov. 2019
Sorry for the discommode, Warren! We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

10/10 – Utmerket

Diariata

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sejour très positif, les employés de l’hotel étaient très accueillant et la chambre était très bien pour le rapport qualité-prix ! Le quartier est bien il y a beaucoup d’endroits où l’ont peut manger pour très peu. Il y a le tram à 10 minutes de marche qui nous emmène près du centre de Londres en 20-25 minutes.
Bodde her 3 netter i oktober 2019
Svar fra Kumar den 12. nov. 2019
Hello Diariata, Thank you for giving us a very positive feedback, we look forward to welcome you again in our property

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Sort out check in ahead - like the Crystal Maze!
Interesting check-in. Couldn't work out how to get in once we were inside the building itself. There was a bank of six minisafes containing keys, each with a combination locks, to which we had no codes. We weren't sent any instructions other than the hotels.com confirmation. On the reception desk was a OYO card telling us how much they cared about our satisfaction with a phone number to call. I rang it, asking how we accessed our room. The gentleman I spoke to couldn't help. He needed a booking reference in a different format from that which I had. I asked if he could search for my booking by my surname. No he couldn't - only by arrival date or booking ref. So I asked him to search by arrival date. He did this - BUT HAD NO RECORD OF THE FLEXISTAY TULSI on OYO's system!!! How can this be possible? Anyway, after 8 minutes getting nowhere, I noticed another number - a Flexistay number. The gentleman on the end of this was helpful and told me my room number and that it was unlocked with the keys inside. Sorted! The room itself was OK. The floor could have done with a sweep. The road noise was terrible, despite double glazing. But there was a fridge cooker, iron, hairdryer, toaster, etc. The bed was comfortable enough and the room was a nice size.
Bodde her 1 natt i oktober 2019
Svar fra Ammy den 22. okt. 2019
Hey, Sorry for the inconvenience caused. We would like to turnaround this experience for you. Just give us another chance to delight you with our services. Wish you a wonderful day ahead. Regards, Ammy.

8/10 – Bra

Elliot

Likte: Renhold, personale og service og romkomfort
Bodde her 5 netter i september 2019
Svar fra Ammy den 22. sep. 2019
Thanks for rating us positively,Elliot! Glad to see that the services offered by us meet your expectations, we’ll endeavor to keep it up. Regards, Ammy.

10/10 – Utmerket

Marc

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would recommend
Good value for money property. Meets all the basic needs and despite its streetside location is relatively quite. Have stayed here a few times for short term needs.
Bodde her 2 netter i august 2019
Svar fra Cheshta den 30. aug. 2019
Delighted to hear your words of praise, Marc! We’ll ensure to provide a consistent service in the future too. Have a pleasant day ahead :) Regards, Cheshta

6/10 – Grei

Zoe

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
In happy stay
Hi I stayed at Tulsi aparthotel before and it was really nice so booked it again .stayed at the same aparthotel and in the same room with my partner and it was really nice for the first day. The second day was not so good as my partner was sitting on the wheelie chair and one of the wheels came off causing my partner to a fall off the chair and hit his head.then on the Sunday night I went to go in the desk cupboard and the screws came through the holes in the to hinge.Now this make us have second thoughts about staying in this place again. As you don't expect somewhere where customers are staying to be that poorly maintained
Bodde her 2 netter i august 2019
Svar fra Ammy den 24. aug. 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ammy.

8/10 – Bra

Zoe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2019
Svar fra Ammy den 5. aug. 2019
We’re grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Ammy.

8/10 – Bra

Wendy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good.
Nice rooms. Noisy outside but you can't do much about that with it being in the town centre. 99% sure it's being used as a knocking shop though!
Bodde her 3 netter i juli 2019
Svar fra Ammy den 31. juli 2019
Hi, Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ammy.

2/10 – Forferdelig

Mauro

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible Experience
The room was hot, the bed was terrible, the TV was smaller than a laltop screen, the pillow was horrible and the mattress was the worst I ever slept in.... The overall quality/confort of the room was below anything I ever saw in a "hotel". For me the confort level of the room was so, so bad that I had to leave after the first night and find another place were I would be able to sleep. As for the location, if you need to be in Croydon, like I had to, the location is not bad. If you have to go to London, do yourself a favour and stay closer to the city. The check in was easy, and that was the only positive, but you don't get to really see anyone. There are no services at all available at the hotel. The internet works. Cable tv doesn"t. The shower is either too hot or too cold like other people said... The price was very expensive for what was offered. I ended up having to pay for two hotels for the second night, because I just could not stay at this place. So, it ended up being even more expensive. I will never stay at this place again and will avoid the "OYO Stays" as well. Terrible, just terrible.... it is the only way to describe this place....
Bodde her 2 netter i juli 2019
Svar fra Edward den 28. juli 2019
Hi, Mauro! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we’ve immediately shared the feedback to our relevant team to look into this concern so that our other guests shouldn’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Regards, Edward

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Nice spacious room. Mattress could do with a change (lumpy). Bathroom really nice and a good bath. Good there is a fan in the room (room was HOT). Utensils all there. Free washing machine facilities.
Bodde her 3 netter i juli 2019
Svar fra Ammy den 27. juli 2019
Hi, Thanks for spending your valuable time to write the review. Feedback and suggestions of our valued like you always motivate us to improve our services further. Regards, Ammy.

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic option!
We loved this place! Spacious room and great kitchenette. Super close to metro and transit options. Such an easy commute so you can avoid expensive London prices. Good fish and chips restaurant and convenience store nearby. We will stay here again!
Bodde her 3 netter i juli 2019
Svar fra Ammy den 16. juli 2019
Delighted to hear your words of praise, Kathryn! We’ll ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Ammy

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's to much noise from the high street ! The room was clean and the man from the front desk very polite !
Bodde her 2 netter i juli 2019
Svar fra Kumar den 9. juli 2019
Hello Guest, Thank you for giving us high rating, our windows are double glazed too, we do understand that we are on the high street and there is a possibility of road noise.

10/10 – Utmerket

BETTY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant place to stay
I was amazed at how clean, organised Oyo Tulsi is. Rooms were as described. Well presented. I was able to use the kitchenette and nothing compares to a quiet, clean, serene well positioned apartment. Going places was as easy as 5 minutes. This is the place to stay when one is away from home.
Bodde her 3 netter i juni 2019
Svar fra Ammy den 25. juni 2019
Hi, Betty! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Ammy

8/10 – Bra

audrey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cupboard
Ok, it's a cupboard with a small window. Ok for just 1 night. The shower base overran with water because the water couldn't drain quick enough, so could flood. The Romainain Clearer, not too pleasant and pretends not to speak English - no good if you ask a question, but seems to understand when suits. The other Clearer is much more pleasant and helpful. Apart from that everything was fine and well.
Bodde her 1 natt i juni 2019
Svar fra Ammy den 21. juni 2019
Hi, Audrey! Thanks for spending your valuable time to write the review. Surely, we’ll work on your feedback for a better guest experience in the future. Hope to host you soon :) Regards, Ammy

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i mai 2019
Svar fra Ammy den 21. juni 2019
Charmed to see you loved our services! Have a pleasant day ahead :) Regards, Ammy

6/10 – Grei

Sharon

Likte ikke: Personale og service og romkomfort
High street Croydon
Didn’t see anyone from the apartments for check in or out! The bed was really creaky and tbh needs to be replaced, no plug for the bath and the shower head was placed in a ridiculous part of the bath
Bodde her 3 netter i mai 2019
Svar fra Manager den 28. mai 2019
Hello Sharon, Thank you for your feedback, we have escalated the same to the operations team and they will look into the issues and have them fixed

10/10 – Utmerket

audrey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shower me with riches
It was great, only the shower was too hot and couldn't get it to the right temperature to shower underneath. Great room.
Bodde her 8 netter i mai 2019
Svar fra Kumar den 28. mai 2019
Hello Audrey, Thank you for giving us high rating, we look forward to welcome you again to our aparthotel.