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Anmeldelser av Dukes London

5 out of 5
Dukes London
35 St James's Place, London, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 670 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 201 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 33 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1003 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jorulv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Lucica den 10. feb. 2024
Dear Jorulv,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

2/10 – Forferdelig

Herman

Bodde her 2 netter i november 2023
Svar fra Lucica den 6. jan. 2024
Dear Herman,Thank you for your feedback regarding your recent stay with us at DUKES LONDON. I am very sorry that you left the hotel less than satisfied with certain services you received. We all take great pride in providing our guests with the highest standards of service, and for this reason I am sorry that we failed to meet your expectations on this occasion.We hope that despite the inconsistencies encountered, we will have the opportunity to welcome you back to DUKES LONDON at some point in the future so we may have a chance to deliver to you a more memorable experience. Kind regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Merethe Jin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service.
Bodde her 1 natt i november 2023
Svar fra Lucica den 6. jan. 2024
Dear Merethe Jin,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

2/10 – Forferdelig

Christine

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2023
Svar fra Lucica den 18. juni 2023
Dear Christine,Thank you for your review.Naturally, I was deeply disappointed to hear there were some elements of your stay that you were not completely satisfied with. The comfort of our guests is of the utmost importance. We pride ourselves on establishing long-term relationships with our guests, and I am confident that we can remedy your previous experience and very much hope to have the opportunity to welcome you back to DUKES again in the future.Warmest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Live H

Bodde her 3 netter i august 2022
Svar fra Clementina Scarpato den 16. okt. 2022
Dear Live H,thank you so much for taking the time to share your experience with us, at the DUKES LONDON.We really appreciate your feedback, and we are happy you enjoyed your stay.The entire DUKES family is looking forward to welcoming you back.Best regards,Clementina ScarpatoAssistant Front Office Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2022
Svar fra Clementina Scarpato den 18. okt. 2022
Dear guest,Thank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. It truly was our pleasure to welcome you as our guests. The team and I very much look forward to welcoming you back with us again in the future. Best regards,Clementina ScarpatoAssistant Front Office Manager

8/10 – Bra

Geir

Likte: Renhold, personale og service og romkomfort
Excellent Hotel -very bad wifi.
Bodde her 1 natt i august 2019
Svar fra Lucica den 14. aug. 2019
Dear Geir, Thank you for sharing your recent experience with me and my team. We have taken positive, effective action to improve our service and prevent recurrences of this type; please rest assured that this matter will be addressed with our IT team in order to have s good enough speed for the WiFi, please accept my sincere apologies for the inconveniences this may have caused to you. We all very much look forward to welcoming you back with us again soon. Kind Regards, Lucica Rosu Guest Relations Manager lucicarosu@dukeshotel.com

8/10 – Bra

Arild og oslol

Likte: Renhold, personale og service og romkomfort
Koselig hotell, med god plassering. Super bar, og veldig service innstilt betjening. Negative er dusj i badekar.
Bodde her 1 natt i mars 2019
Svar fra Lucica den 10. mars 2019
Dear Arild, Thank you for sharing your recent experience with me and my team. We all very much look forward to welcoming you back with us again soon. Kind Regards, Lucica Rosu Guest Relations Manager lucicarosu@dukeshotel.com

8/10 – Bra

Fredrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell med god beliggenhet og særegen stemning.
Et gammelt og bortgjemt lite hotell med god beliggenhet. Vennlig personale. Lær deg å stille spørsmål om dine ønsker og de bistår så gjerne. Ikke glem å ta en Martini i Dukes berømte bar. Drar gjerne hit igjen.
Bodde her 3 netter i desember 2018
Svar fra Lucica den 5. des. 2018
Dear Fredrik, Thank you for sharing your recent experience with me and my team. We all very much look forward to welcoming you back with us again soon. Kind Regards, Lucica Rosu Guest Relations Manager lucicarosu@dukeshotel.com

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Marie og Egersund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, ypperlig plassering
Koselig erkebritisk hotell, fantastisk service og god beliggenhet. Rett med Green Park og videre til Hyde Park for de som vil nyte parkene. Kort vei til shopping. Vil absolutt bo der igjen. Et lite minus at det er kronglete å komme seg dit med metro fra Paddington. Taxi fra Paddington fungerer best.

10/10 – Utmerket

Ina og Oslo, Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
An absolute gem of a place!
This hotel has a perfect location, amazing drinks and superb staff.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
5 * all the way!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Meshell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely perfect!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Samuel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely and charming staff. Understated rooms. Shame the bar gets so busy with non-guests.
Bodde her 1 natt i mai 2024
Svar fra Lucica den 21. mai 2024
Dear Samuel,Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you found our staff to be lovely and charming, and that you enjoyed the understated elegance of your room.We appreciate your comment about the bar getting busy with non-guests. As a boutique hotel, we often find that our bar and restaurant are popular destinations for the local community as well as our overnight guests.Thank you again for your valuable feedback. We hope you will consider staying with us again the next time you are in the area, and we will do our best to provide an even more enjoyable experience.Kind regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Peter

Bodde her 2 netter i mai 2024
Svar fra Lucica den 21. mai 2024
Dear Peter,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Sylwia den 10. mai 2024
Dear Ms JulieThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Thomas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent.
Bodde her 2 netter i mai 2024
Svar fra Sylwia den 10. mai 2024
Dear Mr ThomasThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia UraGuest Relation Manager

10/10 – Utmerket

Dana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here is impeccable and make the stay just amazing. Dukes is just what you expect from old elegance in a British hotel. Quiet street near everything, room service, great robes and linens, most of all really friendly staff
Svar fra Sylwia den 10. mai 2024
Dear Ms DanaThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. We were only here for one night on our second visit but enjoyed the room, the food and the famous Dukes Bar.
Bodde her 1 natt i mai 2024
Svar fra Sylwia den 10. mai 2024
Dear Mr JohnThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Sanford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable room, exceptional staff
Bodde her 4 netter i april 2024
Svar fra Sylwia den 10. mai 2024
Dear SanfordThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

marcia

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Curtious. Proper. All needs Met.
Bodde her 1 natt i april 2024
Svar fra Lucica den 1. mai 2024
Dear Marcia,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES London in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

6/10 – Grei

Margaret Ellen Cronebaugh

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff was very accomodating and friendly. The room was very tired-worn carpets, chipped paint and poor lighting.
Bodde her 5 netter i april 2024
Svar fra Lucica den 28. apr. 2024
Dear Ms Cronebaugh,Thank you for taking the time to provide feedback on your recent stay with us. We genuinely appreciate your insights and want to ensure that every aspect of your experience meets your expectations.We're thrilled to hear that you found our staff accommodating and friendly. Providing exceptional service is a top priority for us, and it's always rewarding to know when our efforts have made a positive impact on our guests.However, we're disappointed to learn that your room did not meet the standards we strive to maintain. Please accept our sincerest apologies for any inconvenience caused by the tired-worn carpets, chipped paint, and poor lighting. Your feedback is invaluable to us, and we will address these issues promptly to ensure they are rectified for future guests.We hope that despite these shortcomings, you were able to enjoy your overall stay with us. Should your travels bring you back to our area, we would be honored to have the opportunity to exceed your expectations and provide you with a flawless experience.Once again, thank you for sharing your feedback with us. If there is anything else we can assist you with or if you have any further comments, please do not hesitate to reach out to us.Kind regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

monica

Bodde her 6 netter i april 2024
Svar fra Lucica den 21. mai 2024
Dear Monica,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

RAFAEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved everything about it
Bodde her 4 netter i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear RafaelThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

6/10 – Grei

Bilal

Likte: Personale og service
Staff was very nice. Property is old style which can be an attraction for some folks.
Bodde her 3 netter i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear BilalThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia UraGuest Relation Manager

10/10 – Utmerket

Yuria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely historical place, well kept, clean, and professional staff. Loved every moment while staying.
Bodde her 3 netter i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear YuriaThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia UraGuest Relation Manager

10/10 – Utmerket

Scott og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it!
Bodde her 1 natt i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear ScottThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Jane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay. Lovely friendly staff who are incredibly helpful. Felt very safe and looked after as a single traveller. Highly recommend
Bodde her 1 natt i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear JaneThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff. Excellent bar and restaurant.
Bodde her 1 natt i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear ThomasThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia UraGuest Relation Manager

10/10 – Utmerket

Julie

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property in a safe and well-located area of London. Located in the back yard of Buckingham Palace, St. James Palace, and blocks from Piccadilly Circus, Duke’s is most convenient. Charming decor, comfortable beds and pillows, generous sized bathrooms, you will want for nothing. The staff goes above and beyond! Jose at the front desk was always so much more than kind! I wish I had gotten more names to be able to recognize the other staff members. They were genuinely helpful! Just ask and they will find a way to make it happen. The restaurants and the room service were wonderful! The Great British Restaurant was fantastic! The salmon was one of the best meals I’ve ever had. The Irish soda bread was incredible and the seaweed butter was sublime. The steak was good and the side of carrots were done well. Once again, the service was the best part! Above and beyond expectations! I would highly recommend Duke’s for a wonderful stay in London. I’m looking forward to returning soon. I would have one small recommendation, please upgrade the toilet tissue. Every other detail is so well thought out, this one should be too.
Bodde her 3 netter i april 2024
Svar fra Sylwia den 26. apr. 2024
Dear JulieThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia UraGuest Relation Manager

8/10 – Bra

Mercedes

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mars 2024
Svar fra Sylwia den 26. apr. 2024
Dear MercedesThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Michael P

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Bar is Classic.
Bodde her 4 netter i mars 2024
Svar fra Lucica den 3. apr. 2024
Dear Michael,Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future for another excellent experience.Kind regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Magnífica atención
Bodde her 4 netter i mars 2024
Svar fra Lucica den 31. mars 2024
Dear Patricia,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Lucica den 31. mars 2024
Dear John,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Thomas

Bodde her 5 netter i mars 2024
Svar fra Lucica den 31. mars 2024
Dear Thomas,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Lucica den 2. mars 2024
Dear Mark,Thank you for your review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Jane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Home from home. Amazing!
We had an amazing stay as usual. The hotel is amazing as are the very friendly staff. It really is like home from home. Fantastic! We can’t wait to go back. A big thank you to Jose who greeted us on arrival. And the delightful lady who checked us out. I must mention the wonderful bar staff who made our evening feel so special Thank you
Bodde her 1 natt i februar 2024
Svar fra Lucica den 2. mars 2024
Dear Ms Goldsmith,We are honoured to receive such kind words from you, our loyal guest. Your continued support means the world to me and our team and it truly is a pleasure to welcome you back to your home in London, each and every time.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Valciria

Great
Bodde her 1 natt i februar 2024
Svar fra Lucica den 2. mars 2024
Dear Ms De Oliveira,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely experience.
Fabulous stay and impeccable service! Looking forward to the next time.
Bodde her 3 netter i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Guest,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

NEIL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Neil,Thank you for your review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Kara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 4 netter i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Kara,Thank you for your review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Michael og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The definition of luxury is professionalism and customer service. Dukes Hotel lives up to its standards by offering old-world hospitality and family-style service in the heart of Mayfair. When an unforeseen change happened on my reservation the staff acted with compassion and offered their best efforts to resolve the issue and provide me a pleasant stay. They went above and beyond to make sure I left a happy customer. Dukes Hotel is my go-to home away from home in London. I look forward to my next stay at Dukes and to the memorable fine dining experiences at their Great British Restaurant. 10/10
Bodde her 7 netter i februar 2024

10/10 – Utmerket

Peter

We love it at the Dukes, 2nd time we have stayed there and will definitely stay again
Bodde her 2 netter i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Peter,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Merit

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Merit,Thank you for your review. I am delighted to hear that you truly enjoyed your recent visit. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Andrew

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Lucica den 24. feb. 2024
Dear Andrew,Thank you for your review. I am delighted to hear that you enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Vincenzo og New York

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Lucica den 10. feb. 2024
Dear Vincenzo,Thank you for your review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

8/10 – Bra

Renay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
London hotels can really be hit and miss but the room we had at Dukes was really good - comfortable bed, gorgeous shower, huge soft towels, really quiet. The only reason I can't give it a 5 star is due to no fault of the hotel and the issue was very well handled by the staff but there was no water the next morning. No shower or toilet flushing. Beyond the hotel's control. And I would go stay there again.
Bodde her 1 natt i februar 2024
Svar fra Sylwia den 5. feb. 2024
Dear RenayThank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. We were all delighted to hear that you enjoyed your stay.We all very much hope to have the opportunity to welcome you back to DUKES LONDON soon and please do not hesitate to contact our team directly should there be anything at all we can assist with. Kind Regards,Sylwia Ura Guest Relation Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful. Smart, understated and all the comfort of feeling like you’re at home. Plus one of the best bars in the world – a really special experience. Whenever I’m in London, I’ll want to stay at Dukes. Thank you all.
Bodde her 2 netter i januar 2024
Svar fra Lucica den 10. feb. 2024
Dear Guest,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Liten pärla med Dry Martini
Ett utmärkt litet hotel i centrala London. Service och bekvämlighet var väldigt bra. Enda saken att anmärka på var att aircondition/värme var högljud. Vi besökte i januari och det var kyligt ute. Satte rumstemperaturen på 22 grader när vi var ute under dagen, då vi inte stördes av ljudet och stängde av när vi skulle göra kväll. I övrigt väldigt trevligt hotell, som vi gärna återvänder till. Besök gärna baren, för en Dry Martini, där Ian Flemming lär ha får inspirationen till Bonds shaken not stirred.
Bodde her 7 netter i januar 2024
Svar fra Lucica den 24. feb. 2024
Dear Guest,Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to DUKES LONDON in the near future. Kindest regards,Lucica RosuSenior Guest Relations Manager