Eksteriør

Anmeldelser av Crowne Plaza London - Kings Cross, an IHG Hotel

4 out of 5
Crowne Plaza London - Kings Cross, an IHG Hotel
1 Kings Cross Road, London, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 396 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 368 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 147 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1003 anmeldelser." "

8,8/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Shuk Fan Shirley

Reiste med familie og små barn
Likte: Personale og service
Renholdet til rommet var ikke helt fornøyd,det lå noe prislapp, noe nøtter under sengen før før
Bodde her 4 netter i mars 2024
Svar fra Shaun den 2. apr. 2024
Takk for at du valgte å bo hos oss på [Hotellnavn]. Vi setter stor pris på tilbakemeldingen din, og beklager på det sterkeste at renholdet på rommet ikke var helt som forventet.Din komfort og tilfredshet er vår høyeste prioritet, og vi vil umiddelbart ta tak i dette for å sikre at alle våre rom oppfyller de høyeste standardene for renhet og kvalitet.Vi beklager for ulempen og forsikrer deg om at vi allerede har satt i gang tiltak for å løse dette problemet. Vår rengjøringsstab vil gjennomgå rommet nøye for å fjerne eventuelle spor av prislapper eller nøtter som ble funnet under sengen.Vi setter stor pris på at du tok deg tid til å informere oss om dette, da det gir oss muligheten til å forbedre og sikre at fremtidige opphold oppfyller dine forventninger.Vennligst ikke nøl med å ta kontakt med resepsjonen dersom det er noe mer vi kan gjøre for å gjøre oppholdet ditt bedre. Vi håper at vi får muligheten til å ønske deg velkommen tilbake til [Hotellnavn] og vise deg den ekte gjestfriheten vi er kjent for.Med vennlig hilsen,

8/10 – Bra

Øystein Bru

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and comfortable hotel in walking distance from Central London. Recommended!
Bodde her 7 netter i februar 2024
Svar fra Janith De Silva, Guest Services Manager den 3. mars 2024
Dear Oystien, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

8/10 – Bra

Els

Bodde her 2 netter i oktober 2023
Svar fra Janith De Silva, Guest Services Manager den 15. okt. 2023
Dear Els, Thank you very much for choosing Crowne Plaza London Kings Cross and we appreciate you taking the time to share your feedback with us. We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. We look forward to seeing you again for another memorable experience at our Hotel and assuring you of our best attention and services at all times. Thank you and Best Regards

8/10 – Bra

Gjertrud

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect place to stay if you want be near everything and still sleep well. Nice breakfast and nice nabourhood. As a norwegian I wood preciate if they had better coffee and some more brown brea. Buss 63 drives you all the way from Kings Cross to the hotel.
Bodde her 4 netter i juni 2023

10/10 – Utmerket

Ørjan

Bodde her 6 netter i juni 2023

10/10 – Utmerket

Thomas

Bodde her 4 netter i juni 2023

8/10 – Bra

Andreas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023

8/10 – Bra

Pål Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott familiehotell
Flott familiehotell med veldig god frukost. Kort veg til undergrund (ca. 10 min å gå til King's Cross). Ein del kø inn til frukost på det travlaste.
Bodde her 4 netter i februar 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Siri Dølvik

Bodde her 3 netter i oktober 2022

8/10 – Bra

Fadla

Bodde her 3 netter i september 2022

8/10 – Bra

Preben

Bodde her 3 netter i juni 2022

6/10 – Grei

Shawn

Bodde her 3 netter i april 2022

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing check-in experience
Fantastic check-in, I believe it was Monica who was helping us, and she really made the start of our stay absolutely amazing. So service-minded, friendly and energetic vibe. We really felt welcome and have told everyone about how amazing service we got at check-in. That was really the peak of our stay. Other than that the hotel is clean and comfortable, decent breakfast and 15 minutes walk to Kings Cross station.
Bodde her 3 netter i mars 2022

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastisk god service fra personalet. Ulempen med hotellet er at det er litt langt til en T-bane.
Bodde her 3 netter i februar 2020
Svar fra Florentina den 2. mars 2020
Dear Guest, Thank you so much for your review. We hope that we will have the opportunity to serve you again in the nearest future. Best Regards, Florentina Guest Services Manager

8/10 – Bra

jan-Ole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2020
Svar fra Florentina den 3. mars 2020
Many thanks for your review.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 4 netter i februar 2020
Svar fra NG den 22. feb. 2020
Dear Anonymous, Thank you very much for your review. Best Regards, Gennaro Neto Guest Services Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value for the money!
Great hotel with good breakfast. Only negative was that it was not possible to open any window and the air condition did not seem to work properly. The temperatur in the room was very warm and there was no fresh air.
Bodde her 3 netter i februar 2020
Svar fra Gennaro den 18. feb. 2020
Dear Anonymous, Thank you very much for your generous rating and feedback. We are happy to know that you found the hotel great and breakfast very good. As per the windows, it's not possible to open them as hotels in the UK need to follow health and safety procedures. Your comment about the temperature is quite common and whenever the room is very warm, Guests need to change manually speed and intensity from the panel in the room. If it's not enough Maintenance team need to be contacted to follow-up the case. Best Regards, Gennaro Neto Guest Services Manager

6/10 – Grei

Elin

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Små rom og usentralt!
Små rom, veldig trangt når sovesofa er i bruk! Ikke plass på gulvet til koffert.. Lite trangt bad og inngangen til rommet var smalt og skapet der hadde trekkspilldør som klemte jakkene. Usentralt!
Bodde her 3 netter i desember 2019
Svar fra BulentV den 5. jan. 2020
Dear guest, We really appreciate you kind feedback. We hope to welcome you again in the nearest future. Warm regards.

8/10 – Bra

Thor Arne

Likte: Personale og service og overnattingsstedets bygg og tilstand
Kjempe fint Hotel
Kjempe fint hotell. Lå litt langt unna tuben. Kjempe fin restaurant og hyggelig personell. Litt dårlig renhold på rommet. Ellers supert
Bodde her 4 netter i november 2019
Svar fra Bulentv den 5. des. 2019
Dear guest, Thank you for your feedback. Best regards,

8/10 – Bra

Laila

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2019
Svar fra Vahid den 25. nov. 2019
Dear Laila Thank you for staying with us , we appreciate your feedback. Kind regards Vahid Saadati Guest Services Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2019
Svar fra Vahid den 1. nov. 2019
Dear Guest Thank you for staying with us, we appreciate your feedback. Kind regards Vahid Saadati Guest services manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2019
Svar fra Vahid den 31. okt. 2019
Dear Guest Thank you for staying with us, we appreciate your feedback. Kind regards Vahid saadati Guest Services Manager

8/10 – Bra

Ingar

Reiste med familie
Likte: Renhold og personale og service
Friendly staff, good location just 10 min walk to King's Cross Station. The beds were kind of hard, aside from that the room was clean. Good breakfast.
Bodde her 4 netter i oktober 2019
Svar fra RobertoR den 24. okt. 2019
Dear Ingar , thank you for staying and posting this positive review. We look forward to your next visit. Best regards Roberto R Guest Services Manager

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vonde senger!
Ekstremt ubehagelige senger som ikke egner ser for 2 personer.
Bodde her 3 netter i oktober 2019
Svar fra Vahid den 19. okt. 2019
Dear Guest I am sorry to see the bed didn't meet your expectations. I hope we can welcome you back. Kind regards Vahid Saadatio Guest Services Manager

8/10 – Bra

Simon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hrrat
Bodde her 2 netter i mai 2024
Svar fra Shaun den 22. mai 2024
Thank you for taking the time to share your wonderful feedback about your recent stay at Crowne Plaza Kings Cross. We are delighted to hear that you had a pleasant experience and that our team was able to make your stay memorable.At Crowne Plaza Kings Cross, we strive to provide exceptional service and comfort to all our guests, and it is gratifying to know that our efforts were appreciated. Your kind words about our [specific aspect, e.g., "accommodations," "service," "amenities," etc.] are particularly encouraging for our team.We look forward to welcoming you back to our hotel in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

8/10 – Bra

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent hotel in the nice neighborhood. Staff is super helpful. Room was very clean and comfortable. There’s a street with bunch of restaurants and cafes just a couple of blocks away.
Bodde her 2 netter i april 2024
Svar fra Shaun den 14. mai 2024
Thank you for sharing your wonderful feedback about your recent stay at the Crowne Plaza Kings Cross. I am thrilled to hear that you found our hotel to be located in a nice neighborhood and that you had a comfortable and enjoyable experience.Our team takes great pride in providing exceptional service, and I am pleased to know that our staff were super helpful during your stay. It's also fantastic to hear that you appreciated the cleanliness and comfort of your room. We strive to ensure that each guest enjoys a spotless and cozy environment.I'm glad you had the opportunity to explore the vibrant local area and enjoyed the variety of restaurants and cafes just a couple of blocks away. Our location is indeed one of our many advantages, and it's great to know it added to your positive experience.Thank you once again for your kind words. We look forward to welcoming you back to the Crowne Plaza Kings Cross in the near future.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

8/10 – Bra

Frederic

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tres bien. Proche king's Cross. Chambre tres propre.
Bodde her 4 netter i mai 2024
Svar fra Shaun den 13. mai 2024
Thank you for taking the time to share your kind words about your recent stay at Crowne Plaza Kings Cross. It's truly delightful to hear that you had such a positive experience with us.Our team takes great pride in providing exceptional service and ensuring that every guest feels welcome and valued during their time with us. It's fantastic to know that we were able to meet your expectations and create a memorable stay for you.

2/10 – Forferdelig

Netnaphit

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very tiny washrooms small rooms
Bodde her 3 netter i mai 2024
Svar fra Janith De Silva, Guest Services Manager den 11. mai 2024
Dear Netnaphit, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for sharing your experience about Crowne Plaza Hotel. We have taken note of the concern raised and will ensure that the same is shared with the team to take necessary action wherever possible. Looking forward to welcoming you back at the Crowne Plaza soon!

8/10 – Bra

Alessio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mai 2024
Svar fra Shaun den 8. mai 2024
Thank you for gracing us with your last-minute decision to stay at our Crowne Plaza Kings Cross. Your spontaneous choice is truly appreciated, and we're delighted that you found comfort and satisfaction during your time with us.Here at Crowne Plaza Kings Cross, we're dedicated to creating memorable experiences for all our guests, whether planned or spontaneous. Your kind words encourage us to continue delivering the high standard of service we pride ourselves on.If there's anything else we can do to enhance your stay or if you have any special preferences, please feel free to let us know. Your comfort and satisfaction are our top priorities.We hope to have the pleasure of hosting you again soon, whether it's another spontaneous visit or a meticulously planned stay. Until then, safe travels and warm regards from all of us here at Crowne Plaza Kings Cross.Warm regards,

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff & good breakfast
Bodde her 2 netter i mai 2024

8/10 – Bra

GLENDA og Mundare

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quite a ways from shopping and theatre district Small market area near by with lots of eateries Everything closes fairly early especially on a Saturday night
Bodde her 2 netter i mai 2024
Svar fra Ciara den 4. mai 2024
Dear Glenda,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.There are plenty of choice of restaurants nearby down Exmouth Market, which is a few minutes’ walk away and the closing time for the shops and restaurants there is standard.We are also walking distance to the British Museum, Charles Dickens Museum, Transport Museum, and you can easily get to other attractions either by bus or train.The theatre district is only 15 minutes a car.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

8/10 – Bra

reza

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is new and very quiet. Room was clean and staff were helpful.
Bodde her 4 netter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 2. mai 2024
Dear Reza, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 – Bra

Roseann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly,helpful hotel staff x excellent breakfast very well organised for such a big hotel. A longer walk from station to hotel than advised.
Bodde her 3 netter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 3. mai 2024
Dear Roseann, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza Hotel and we appreciate you taking the time to share your feedback with us. We are pleased to know that you have enjoyed your stay with us, and you were satisfied with our services and facilities.Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our hotel and, assuring you of our best attention and services at all times. Thank you and Best Regards,

10/10 – Utmerket

ELISAVET

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent facilities and service, many places to visit (British Museum, Platform 9 & 3/4 Harry Poter, is about ten minutes' walk, bus stops everywhere around etc), marvellous breakfast, very clean rooms.
Bodde her 3 netter i april 2024
Svar fra Shaun den 1. mai 2024
I hope this message finds you well. On behalf of the entire team at Crowne Plaza Kings Cross, I want to extend my sincere gratitude for your glowing review of your recent stay with us.It brings us immense joy to hear that you enjoyed our excellent facilities and service. Providing our guests with a comfortable and memorable experience is our top priority, and it's truly rewarding to know that we succeeded in doing so during your time with us.We are thrilled to hear that you found our location convenient and were able to explore nearby attractions such as the British Museum and Platform 9 & 3/4 from Harry Potter, both just a short stroll away. Our central location with easy access to bus stops further adds to the convenience of exploring the vibrant city of London.Additionally, we are delighted that you enjoyed our marvellous breakfast and found our rooms to be very clean. Maintaining high standards of cleanliness and providing a delicious breakfast selection are essential aspects of our commitment to excellence, and we are thrilled that you appreciated these efforts.Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. We are grateful for your appreciation and look forward to welcoming you back for another wonderful stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. We can't wait to have the pleasure of hosting you again soon.Warm regards,

10/10 – Utmerket

Mousstafa

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The room is big,clean and have a comfortable bed.Quiet and very nice.
Bodde her 3 netter i april 2024
Svar fra Shaun den 1. mai 2024
I hope this message finds you well. I wanted to personally thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. My name is Shaun Moore, and I am the General Manager here at Crowne Plaza Kings CrossI am thrilled to hear that you had such a pleasant experience during your stay with us. It brings me great joy to know that you found your room to be spacious, clean, and equipped with a comfortable bed. Creating a peaceful and relaxing environment for our guests is one of our top priorities, and I am delighted that we succeeded in providing you with a quiet and pleasant atmosphere.Your kind words about our hotel mean the world to us, and they serve as a testament to the hard work and dedication of our team. We take great pride in delivering exceptional service and ensuring that every guest feels comfortable and well taken care of during their time with us.Thank you once again for choosing to stay at Crowne Plaza Kings Cross. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to reach out to us.Warm regards,Shaun Moore

10/10 – Utmerket

Joao

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 29. apr. 2024
Dear Joao, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 28. apr. 2024
Dear Kevin, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

8/10 – Bra

Joanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Actually one of my favourite hotels in London.
Bodde her 1 natt i april 2024
Svar fra Janith De Silva, Guest Services Manager den 22. apr. 2024
Dear Joanne, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

10/10 – Utmerket

bonnie og Edmonton

Reiste med partner
The rooms are spacious and very clean. Lots of amenites included. Very close to coffee places and pubs.
Bodde her 1 natt i april 2024
Svar fra Ciara den 21. apr. 2024
Dear BonnieThank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with the amenities and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

10/10 – Utmerket

Donna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel, excellent, friendly staff, only 10 mins walk to King's Cross. Bus 63 came regularly, the are also cabs about 4 mins from Kings Cross. Parking spaces are at the hotel.
Bodde her 2 netter i april 2024
Svar fra Shaun den 20. apr. 2024
It sounds like you had a fantastic experience at the Crowne Plaza Kings Cross! It's always a pleasure to hear about friendly staff and convenient amenities. If you enjoyed your stay, leaving a review or mentioning your positive experience can be a great way to show appreciation. It seems like the hotel's location and transportation options made your visit even more enjoyable. If you plan to visit again, you know you have a reliable option for accommodation.

10/10 – Utmerket

Vincenzo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quality of service is very good . Dining options in hotel are limited , however appreciate the possibility yo get uber delivery.
Bodde her 5 netter i april 2024
Svar fra Janith De Silva, Guest Services Manager den 15. apr. 2024
Dear Vincenzo, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action. We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

10/10 – Utmerket

Ed

Bodde her 3 netter i april 2024

6/10 – Grei

Sara og Mansfield

Reiste med familie
Likte: Renhold og personale og service
Had an ok stay. Room was tiny, even by London standards. Other than that it’s a pretty average hotel.
Bodde her 1 natt i april 2024
Svar fra Shaun den 15. apr. 2024
Thank you for taking the time to address my feedback. I appreciate your understanding regarding the size of the room. Despite this, I found the Crowne Plaza to be a comfortable stay overall.I look forward to possibly returning in the future and experiencing more of what the hotel has to offer.Best regards,

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient to get to from kings x and the staff very accommodating. Room lovely and bed super comfy! Thankyou
Bodde her 1 natt i april 2024
Svar fra Shaun den 15. apr. 2024
Thank you so much for your kind words! I'm thrilled to hear that you found our hotel convenient and our staff accommodating. It's fantastic to know that you enjoyed your lovely room and had a super comfy bed to rest in.We appreciate your feedback and hope to welcome you back for another great stay in the future!Warm regards,

10/10 – Utmerket

Rupinder

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were super friendly and helpful for such a busy hotel
Bodde her 2 netter i april 2024
Svar fra Shaun den 15. apr. 2024
Thank you very much for your kind words about our staff! It means a lot to us that you found them super friendly and helpful, especially in the midst of a busy period.We take great pride in our team's dedication to providing excellent service, and we're delighted to hear that it made a positive impact on your stay.We hope to welcome you back to our hotel soon for another enjoyable experience!Warm regards,

10/10 – Utmerket

Vincenzo

Bodde her 5 netter i april 2024
Svar fra Ciara den 16. apr. 2024
Dear Vincenzo,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

8/10 – Bra

Markus

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr nett. Sauber. Gutes Frühstück. Bushaltestelle 50m vor der Tür.
Bodde her 3 netter i april 2024
Svar fra Shaun den 10. apr. 2024
Vielen Dank für Ihr freundliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Mein Name ist Shaun Moore, und es freut mich sehr zu hören, dass Sie mit unserem Service zufrieden waren.Es ist immer schön zu hören, dass unsere Gäste die Sauberkeit und das gute Frühstück genossen haben. Auch freut es uns, dass Ihnen die Lage des Hotels gefallen hat, mit der Bushaltestelle nur 50 Meter von unserer Tür entfernt.Wir bemühen uns stets, unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihr Lob ist eine Bestätigung dafür, dass wir auf dem richtigen Weg sind.Sollten Sie in Zukunft wieder Pläne für einen Aufenthalt in unserer Stadt haben, würden wir uns sehr freuen, Sie erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn wir Ihnen in irgendeiner Weise behilflich sein können.Nochmals vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns darauf, Sie bald wieder bei uns willkommen zu heißen.Herzliche Grüße,

10/10 – Utmerket

Andrea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for my daughter’s audition at Urdang, the staff were friendly and welcoming and the room was good.
Bodde her 1 natt i april 2024
Svar fra Shaun den 11. apr. 2024
Thank you so much for choosing to stay with us during your daughter's audition at Urdang! We are thrilled to hear that you found our location convenient and that your overall experience with us was positive.It warms our hearts to know that our staff made you feel welcome and that you found them friendly during your time with us. Providing exceptional service with a warm smile is something we strive for, so it's fantastic to hear that we succeeded in making you feel at home.We're also delighted that you found your room to be comfortable and suitable for your needs. Your comfort and satisfaction are of the utmost importance to us, and we are pleased to hear that we met your expectations.We hope that your daughter's audition went wonderfully and that the entire experience was memorable for both of you. If there is anything else we can do to enhance your stay or if you plan to visit the area again, please do not hesitate to reach out.Thank you once again for your kind words, and we look forward to welcoming you back to [Hotel Name] in the future!Warm regards,